True Fitness PLS1400 Pendulum Squat Owner's Manual

Important Information

All products shown are prototypes. Actual products delivered may vary. Specifications, features, and software are subject to change without notice.

For the most up-to-date version of this manual, please visit: truefitness.com/services-support/user-manuals/

Contacting Support

Support Team:

• Phone: Monday - Friday, 8:30 AM - 5:00 PM (CST)
• Commercial Direct Customers and Corporate Accounts: 800.868.8783
• Retail Customers and Distributors: 800.883.8783
• Email:
• Commercial Direct Customers and Corporate Accounts: service.direct@truefitness.com
• Retail Customers and Distributors: service@truefitness.com
• Service International: int.service@truefitness.com

When contacting TRUE, please have the following information ready:

• Serial Number of Unit
• Contact Information (Full Name, Email, Phone Number)
• Address of Facility or Residence
• Detailed Description of Symptom (with pictures or video if applicable)

Sales Team:

• Phone: 800.426.6570
• Email: sales@truefitness.com
• Hours: Monday - Friday, 8:30 AM - 5:00 PM (CST)

Reporting Freight Claims or Parts Damage

Severe Damage: Obvious damage to external packaging and internal product. Refuse the shipment and contact TRUE product support or sales support.

Slight Damage: Minimal damage to external packaging with unknown internal damage. Sign the bill of lading as damaged. Contact TRUE product support or sales support after opening the box and determining damage.

Concealed Damage: No damage to external packaging but internal damage to product. Notify the carrier immediately. Contact TRUE product support or sales support.

Safety Instructions

Facility and User Safety Precautions

• Review and understand all warning labels on the machine and facility safety sign.
• Ensure users are trained on proper operation. Facilities are responsible for instructing users on proper usage and potential hazards.
• Maximum user weight: 400 lbs / 182 kg.
• Use each machine only for its intended exercise.
• Do not modify the machine.
• Do not attach straps, resistance bands, or other means to the framework for stretching or bodyweight exercises, as this can lead to instability and serious injury.
• Keep children away from equipment. Adults should supervise teenagers.
• Users should receive a thorough medical exam before starting an exercise program.
• If the machine appears damaged or inoperable, place an "OUT OF ORDER, DO NOT USE" sign on it until repaired. Use only TRUE supplied replacement components.
• Instruct users not to wear loose or dangling clothing or have headphone wires hanging.
• Do not attempt to free jammed assemblies yourself.
• On Plate Loaded and Free Weight Machines:
• Use spotters as advised by facility staff.
• Load weight plates evenly and carefully.
• Inspect safety stops and catches for proper operation before use.
• This equipment is designed for standard Olympic size weight plates with a 50mm bore (1.9").
• Maximum plate size: 45 lbs / 20 kg.

Installation Safety Precautions

• Read the installation manual entirely before assembly.
• Ensure adequate space for safe access and operation, meeting ADA requirements.
• Install on a solid, level surface (not deviating more than 1/8" over a 10' distance).
• TRUE recommends anchoring all equipment to the floor for stability. Consult a qualified contractor for appropriate fastening systems.
• Use 3/8" diameter hardware (10 mm) for anchoring, with a minimum pull-out force of 220 lbs / 110 kg per position.
• When attaching to the floor, if there is a gap between the machine foot and the floor, use a shim, not the anchor, to close the gap.
• Use all provided anchoring locations.
• DO NOT install near pools, hot tubs, or other damp locations to prevent corrosion.
• Ensure all hardware is tight before use.
• Refer to Assembly Instructions for details on disassembling preassembled materials.

Maintenance Safety Precautions

• Refer to the maintenance schedule table.
• Daily Checks:
• Verify adjustments are easy and pins insert fully.
• Verify safety catches and stops are operational.
• Verify smooth, noise-free operation.
• Weekly Checks:
• Check tightness of nuts, bolts, and fasteners. Use Loctite Threadlocker 242 if needed.
• Inspect frames and lifting arms for integrity. Replace worn components with TRUE parts.
• Replace any warning label at the first sign of wear.

General Care and Maintenance

Preventative maintenance is crucial for function and safety. Facilities should establish written guidelines and keep records.

• Nuts, bolts, fasteners: Check weekly. Tighten and use Loctite® Threadlocker 242 if loose. Ensure all hardware is tight before use.
• Safety catches, stop rods, fasteners: Inspect and tighten loose hardware. Replace components at first signs of wear.
• Frames: Wipe down with a damp cloth and dry completely daily to prevent corrosion from sweat, sprays, and spills. This includes painted parts, chrome parts, and upholstered pads.
• Painted and chrome plated parts: Use Simple Green (32:1 dilution) for light dirt. Use Turtle Wax Polishing Compound or car polish for heavier dirt/grease. DO NOT use solvents (lacquer thinner, acetone, etc.). Use soft scrub cleanser for scuffs. Ensure parts are dry.
• Exercise instruction labels: Clean with soap and water.
• Bronze bushings: Check monthly for wear and replace as needed.
• Linear bearing shafts: Wipe weekly and apply a thin layer of Teflon® (PTFE) grease weekly (TRUE recommends Magnalube®).
• Use only TRUE supplied replacement parts.
• Retain instructions for future reference. Contact your TRUE dealer or TRUE product support for questions.

Commercial Maintenance Schedule

Compliances

This equipment complies with all applicable codes and regulations. For a complete list of compliances, please visit www.truefitness.com.

Dimensions and Weights

• Assembled Dimensions (W x D x H): 40.5" x 88.5" x 59.75" / 102.9 cm x 224.8 cm x 151.8 cm
• Product Weight: 620 lbs / 281.2 kg
• Maximum User Weight: 400 lbs / 182 kg
• Maximum Load (User Weight + Weight Plates): 895 lbs / 406 kg

Post Capacity

*Active post up to 3 weight plates allowed.

Label Locations

The following labels are affixed to the machine:

Warning and Intended Use Labels

WARNING: Replace all labels that may be worn, damaged, or missing.

To replace any worn or missing decals, contact TRUE product support (service@truefitness.com | 800.883.8783).

Example Label: LBL-WRN-PLS003 (Plate Weight) - Features a warning symbol [!] and text: "WARNING DO NOT EXCEED FOUR 45 LB. PLATES PER POST".

Assembly Instructions

Note: Supplemental video available at TRUEFitnessServiceVids.

Preassembly Checklist

CAUTION:

• Use caution when assembling this product. Assembly requires two or more people.
• Use caution when unpacking. Avoid damage to the product and pads. DO NOT use a box cutter.

Verify Box Contents

IMPORTANT! Verify all box contents. If you have questions or missing parts, contact product support (service@truefitness.com | 800.883.8783).

Tools Needed for Assembly

• Wire Cutters or Scissors (for unboxing)
• #2 Phillips Screwdriver or Electric Screwdriver
• 3/16", 7/32", 5/16", and 3/8" Allen Wrenches (ratcheting socket wrench with hex bits recommended)
• 9/16" and 3/4" Wrenches
• Rubber Mallet

Box Contents

Step 1: Assemble Side and Base Frame

Tools Used: 7/32" Allen Wrench

Parts Used:

• 1: PLS-14-SFR000X (ASSEMBLY, SIDE FRAME)
• 2: PLS-14-BFR000X (ASSEMBLY, BASE FRAME)
• 3: C 640A (SHCS, 1/2"-13 X 1", BLK)
• 4: C 750B (LOCK WASHER, 1/2MED.SPLIT, BLACK BED)

A. Remove and set aside the preassembled socket head cap screws and lock washers from the base frame assembly.

B. Using three or more people, carefully align the side frame assembly with the base frame assembly and finger-tighten the previously removed socket head cap screws and lock washers. DO NOT fully tighten the hardware until all frame pieces are assembled.

Step 2: Assemble the Foot Plate Assembly to the Frame

Tools Used: 7/32" and 3/8" Allen Wrench

Parts Used:

• 1: PLS-14-SFR000X (ASSEMBLY, SIDE FRAME)
• 2: PLS-14-BFR000X (ASSEMBLY, BASE FRAME)
• 3: PLS-14-FPT000X (ASSEMBLY, FOOT PLATFORM)
• 4: C 640A (SHCS, 1/2"-13 X 1", BLK)
• 5: C 750B (LOCK WASHER, 1/2MED.SPLIT, BLACK BED)
• 6: C 755C (WASHER, FLAT, 1/2", BLK ZP)

A. Remove and set aside the preassembled socket head cap screws, lock washers, and flat washers securing the side frame assembly and base frame assembly.

B. Using three or more people, carefully place the foot plate assembly onto the base frame arm assembly and finger-tighten the previously removed socket head cap screws, lock washers, and flat washers. DO NOT fully tighten the hardware until all frame pieces have been assembled.

Step 3: Assemble the Lifting Arm Assembly to the Side Frame

Tools Used: 5/16", 7/32", and 3/8" Allen Wrench; Rubber Mallet

Parts Used:

• 1: PLS-14-SFROOOX (ASSEMBLY, SIDE FRAME)
• 2: PLS-14-ARM00OX (ASSEMBLY, LIFTING ARM PLS1400)
• 3: PLS-14-BRG000X (ASSEMBLY, BEARING HOUSING)
• 4: C 754B (WASHER, FLAT, 3/8" X 13/16 OD X .07 THK BLACK)
• 5: C 749B (LOCK WASHER, 3/8", BLK ZP)
• 6: C 626A (SHCS, 3/8"-16, 1-3/4", BLK)

A. Remove and set aside the four preassembled socket head cap screws, lock washers, and flat washers securing the two bearing assemblies to the side frame assembly.

B. Using three or more people, carefully slide one bearing assembly onto the lifting arm assembly and then place the lifting arm assembly into the side frame assembly. Note the orientation of the bearing assembly; the concave side is pressed onto the lifting arm assembly. A rubber mallet may be needed to tap pieces into place.

C. Using three or more people, secure the lifting arm assembly to the side frame assembly by finger tightening the previously removed socket head cap screws, lock washers, flat washers, and bearing assemblies.

D. When all hardware is finger tight, use the appropriate size Allen wrench to fully tighten the base frame, side frame, and foot plate hardware.

Step 4: Attach Counter Weight Assembly to Lifting Arm Assembly

Tools Used: 5/16" and 3/8" Allen Wrench; 3/4" Wrench

Parts Used:

• 1: PLS-14-CWT000X (ASSEMBLY, COUNTER WEIGHT)
• 2: PLS-14-ARM000X (ASSEMBLY, LIFTING ARM PLS1400)
• 3: C 642A (SHCS, 1/2"-13 X 1-1/2", BLK)
• 4: C 743B (LOCK NUT, 1/2"-13 NYL INS JAM, BLK, ZP)
• 5: C 755C (WASHER, FLAT, 1/2", BLK ZP)
• 6: N/A (COUNTER WEIGHT - WEIGHT HORN)
• 7: PLS-00-CAP005 (ARM BOLT CAP)
• 8: C 749B (LOCK WASHER, 3/8", BLK ZP)
• 9: C 622A (SHCS, 3/8"-16 X 3/4")

A. Remove and set aside the preassembled socket head cap screws, flat washers, and nuts from the lifting arm assembly.

C. Using a 5/16" Allen wrench, remove and set aside the socket head cap screw, lock washer, and cap from the counter weight post assembly.

B. Using two people, carefully attach the counter weight assembly to the lifting arm assembly and secure in place using the previously removed socket head cap screws, flat washers, and nuts.

D. Attach the counter weight post assembly to the counter weight assembly:

• a. Line up the flat edge of the weight post axle with the flat edge of the shaft and using a rubber mallet, lightly tap the weight post axle into the shaft.
• b. Using a 5/16" Allen wrench, attach the socket head cap screw, lock washer, and cap to secure the counter weight post assembly to the counter weight assembly.

Step 5: Attach Handle Bar and Catch Assembly

Tools Used: 3/16" and 7/32" Allen Wrench; 9/16" Wrench

Parts Used:

• 1: PLS-14-ARM000X (ASSEMBLY, LIFTING ARM PLS1400)
• 2: PLS-14-CPL000X (ASSEMBLY, CATCH)
• 3: PLS-14-HND000X (ASSEMBLY, HANDLE BAR)
• 4: C1268 (SHOULDER BOLT, 10X35XM8)
• 5: C 753A (WASHER, FLAT, 5/16" USS, BLK)
• 6: PLS-14-HND010X (ASSEMBLY, CATCH ASSIST)
• 7: C 758B (LOCK WASHER, 5/16" SPLIT, BLK)
• 8: C 615A (SHCS, 5/16"-18 X 3/4", BLK)
• 9: VC90141 (LOCK NUT, M8-1.25, 8T, BLK ZP)

A. Slide the handle bar assembly into the shaft of the lifting arm assembly.

B. Slide the catch assembly onto the handle bar and align with the range limiting rod on the lifting arm assembly.

C. Slide the catch assist assembly into the hole of the handle bar.

D. Attach the catch assembly and catch assist assembly to the handle bar using the shoulder bolt, socket head cap screw, lock washer, flat washers, and lock nut.

Step 6: Attach Weight Post Assemblies

Tools Used: 5/16" Allen Wrench; Rubber Mallet

Parts Used:

• 1: PLS-00-PST030X (ASSEMBLY, WEIGHT HORN [ACTIVE])
• 2: PLS-00-CAP005 (ARM BOLT CAP)
• 3: C 749B (LOCK WASHER, 3/8", BLK ZP)
• 4: C 622A (SHCS, 3/8"-16 X 3/4")

A. Using a 5/16" Allen wrench, remove and set aside the socket head cap screws, lock washers, and caps from the active weight post assemblies.

B. Attach the active weight post assemblies to the arm assembly:

• a. Line up the flat edges of the weight post axles with the flat edges of the shafts and using a rubber mallet, lightly tap the weight post axles into the shafts.
• b. Using a 5/16" Allen wrench, attach the socket head cap screws, lock washers, and caps to secure the weight post assemblies to the arm.

Step 7: Attach Pads to Lifting Arm Assembly

Tools Used: 5/16" Allen Wrench

Parts Used:

• N/A: PLS1400 PAD KIT (PAD KIT PLS)
• PAD KIT HARDWARE:
• 1: C 749B (LOCK WASHER, 3/8", BLK ZP)
• 2: C 631A (SHCS, 3/8"-16 X 3" BLK)
• 3: SPL-02-PAR110 (SLEEVE, PAD BOLT)
• 4: C 629A (SHCS, 3/8"-16 X 2-1/2", BLK)

A. Using a 5/16" Allen wrench, attach the four socket head cap screws and lock washers to secure the head and back pad assemblies to the lifting arm assembly. Verify the head and back pad assemblies include both the pads and the plastic trays.

B. Using a 5/16" Allen wrench, attach the four socket head cap screws and sleeves to secure the shoulder pads to the lifting arm assembly.

Verify Adjustments Function as Intended

Place the handle bar catch assembly into each notch on the catch plate. Verify the handle bar catch assembly rests securely on the catch plate before and after exercising.

If any adjustments are not functioning as intended, contact TRUE product support:

• service@truefitness.com
• 800.883.8783
• Monday - Friday 8:30 AM - 5:00 PM (CST)

Remove Protective Film from Logo

Carefully remove the protective film from the TRUE logo.

Preventative Maintenance

Preventative maintenance is crucial for maintaining the function and safety of the equipment. Facilities must establish written guidelines and keep records.

IMPORTANT! Always purchase replacement parts from TRUE. Use of unapproved parts may cause serious injury and/or void the limited warranty.

Daily Inspection and Maintenance

• Inspect for cleanliness. Wipe and dry upholstery, frame, and chrome.
• Inspect all adjustment pins, weight stack pins, set screws, gas shocks, snap links, and pulleys.
• Inspect all safety and instructional decals.
• Inspect all weight stack shields.
• Verify rubber hand grips are intact and secure.
• Verify anti-skid foot grips are intact and secure.

Weekly Inspection and Maintenance

• Verify adjustment pop pins retract easily and engage fully.
• Verify adjustment pins engage and disengage freely. Ensure pins insert fully into adjustment discs.
• Verify all hardware is tight and frame members are secure. Apply thread locking compound (e.g., Loctite) to loose bolts.
• Inspect frame for integrity and function. Replace components at first sign of wear with TRUE parts.

Other Scheduled Preventative Maintenance

TRUE recommends scheduled maintenance be performed by a qualified service technician. Contact your dealer or visit www.truefitness.com.

• Monthly: Clean guide rods and lubricate with Teflon grease.
• Every 6 Months: Lubricate pivot bearings and linear bearings with lithium grease.

Cleaning the Equipment

Daily Cleaning

Wipe all machines with a water-dampened cloth and dry completely. This includes painted parts, chrome plated parts (except guide rods), plastic parts, and upholstered pads. Do not leave parts damp, as this can increase the potential for corrosion.

CAUTION: Certain anti-bacterial cleaners and harsh cleaning agents can induce corrosion and damage upholstery.

Heavy Duty Cleaning

• Guide Rods: Clean and lubricate with Teflon Spray.
• Chromed Adjustment Tubes: Wipe away dust and dirt before applying Teflon spray lubricant (TRUE recommends Tri-Flow™).
• Linear Bearings: Clean the linear shaft and lubricate with Teflon-based grease.
• Painted Frames: For scuff marks, grease, or heavy dirt, start with a mild soap solution or diluted Simple Green (32:1). For stubborn marks, use car polish/cleaner. DO NOT use solvents. For deeper scuffs, use automobile finish rubbing compound.
• Upholstery: Use a mild soap solution. For severe stains, use a 5-10% household bleach solution diluted with water (test in an inconspicuous area first). DO NOT use chemical cleaners on vinyl. Lanolin-based hand cleaner can also be used. Wipe with a damp cloth and dry thoroughly.
• Plastic Parts: Use a mild soap solution.
• Labels: Use a mild soap solution.
• Shrouds: Use a mild soap solution.

CAUTION: Do not use acidic cleaners, as this will weaken paint/coatings and may void the warranty. Never pour or spray liquids on equipment. Dry completely before use.

CAUTION: If equipment needs service, ensure it cannot be used inadvertently and inform other users.

To order parts or contact a TRUE authorized service representative, visit www.truefitness.com.

Warranty Information

ATTENTION OWNER'S: Register your product within 45 days of receipt to receive full warranty benefits.

Commercial Warranty

Cardio

Strength

Flexibility

*Frame is the serialized base of the unit and does not include paint or coatings. Frame warranty equals parts warranty unless registered online or form is submitted within 45 days of receipt.

**Labor warranty is available within the United States. A 6-month Limited Labor Warranty applies from the date of purchase with a valid receipt, or from the date of manufacture if no receipt is available.

***Wear Items include: batteries, covers, caps, badges, paint, pedal straps, toe clips, elliptical pedal inserts, foot pads, Coax/TV, HDMI, USB, mirroring or Ethernet connections, and safety key.

See Warranty Details for product registration requirements, terms, conditions, and coverage details.

Warranty Details

All TRUE Fitness products are warranted to the original purchaser against manufacturing defects in workmanship and materials under normal use and service.

NOTE:

• Standard shipping is included with warranty part replacement.
• Shipping for warranty frame or replacement is included for three years from the original purchase date.

All Warranty Items are "LIMITED"

• This limited warranty does not cover damage or failure caused by improper assembly/installation, failure to follow instructions, accident, misuse, abuse, unauthorized modification, failure to provide maintenance, software upgrades, or compatibility issues with third-party hardware/software.
• TRUE's liability shall not exceed the amount paid for the product. TRUE is not liable for consequential, incidental, special, or punitive damages or losses.
• Some states/countries may not allow limitations on incidental or consequential damages.
• TRUE will not assume or authorize any person to assure any other obligation or liability concerning the sale of this Product.
• This limited warranty is given expressly and in lieu of all other express warranties.
• The remedies described herein are TRUE's sole and exclusive remedies.
• No one is authorized to change, modify, or extend this warranty.
• This warranty is in lieu of all other warranties, express or implied.
• This limited warranty applies only to the product in possession of the original purchaser and is not transferable.
• This limited warranty is VALID ONLY if the Product is initially assembled/installed by a TRUE authorized dealer/technician.
• The "Warranty Period" begins from the date of original purchase. The "Warranty Period" for labor is six months unless the product is registered online or the form is submitted within 45 days of receipt.
• All serial numbers must be intact on the Product for the warranty to be valid.
• Installation or download of any 3rd party or after-market products will void the warranty.
• TRUE will ship new or rebuilt replacement parts or components, or at its option, replace or refund the Product.
• Replacement parts are warranted for the remaining portion of the original warranty period.
• Proof of maintenance may be required within 30 days of requested warranty part or service.
• This limited warranty does not apply to heart rate accuracy, which varies based on user factors.

Warranty Registration

Thank you for purchasing a TRUE product! Register your product within 45 days of receipt to ensure you receive the full benefits of your warranty.

How to register your product:

• Online: Visit truefitness.com and register your product warranty.
• QR Code: Scan the QR code with your smartphone to go directly to the registration page.
• By Mail: Complete the information below and mail to: TRUE Product Support, 865 Hoff Road, St. Louis, MO 63366.

PLEASE RETAIN THIS PORTION FOR YOUR RECORDS

BASE SERIAL NUMBER: [Location of Base Serial Number]

TRUE FITNESS TECHNOLOGY, INC, 865 HOFF RD, ST LOUIS MISSOURI 63366 USA

MODEL NO: PLSXXXX

SERIAL NO: 23-PLSXX00000

Warranty Registration Form