GOTRAX XRE PRO Electric Scooter User Manual

Contents

English: 01-15

Français: 16-31

Congratulations on Your Purchase!

This user manual will help you assemble and operate your new electric scooter. Be sure to read ALL OF THE INFORMATION in this manual before riding.

NOTE TO ALL RIDERS UNDER 18 YEARS OF AGE: It's very important that you get parental permission before riding your electric scooter.

ℹ️ Safety First: Don't Ride Until You Read This

• ⛑️ ALWAYS wear a helmet when riding your electric scooter.
• Ensure your scooter has a full battery before taking it out to ride.
• Always be aware of local road laws, and follow them.
• Do not ride the scooter under the influence of drugs or alcohol.
• Always respect pedestrians.
• Do not ride under wet conditions. The scooter may slide from under your feet causing injury. Wet conditions may damage the electronics and void the warranty.

WARNING: Lithium-ion Batteries and/or products that contain Lithium-ion Batteries can expose you to chemicals including cobalt lithium nickel oxide, and nickel, which are known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov

⚠️ Warning Message

1. Avoid water: The scooter is not waterproof. Electronics may be damaged by water, and water damage is not covered by warranty. Riding in wet conditions is dangerous and may result in injury.
2. Abuse: Physical damage due to negligent care and extreme riding is not covered.
3. When riding the GOTRAX electric scooter, you risk severe injury or death from loss of control, collisions, and falls. Use caution and ride at your own risk.
4. Do not modify the product from the manufacturer's original design.
5. Keep hands and all body parts away from moving parts while operating the scooter.
6. Before riding: Check the scooter over and ensure it is operating correctly before each use.
7. Before riding: Check that the braking system is functioning properly and all safety labels are in place and understood.
8. Before riding: Ensure all axle guards, chain guards, or other covers/guards supplied by the manufacturer are in place and in serviceable condition.
9. Before riding: Check that the tires are in good condition, properly inflated, and have sufficient tread remaining.

10. Never exceed the 264 lbs (120 kg) maximum load rating.
11. The electric scooter should never be used by children under the age of 13.
12. Maximum Speed: Your electric scooter has a maximum speed of 20 mph (32 km/h).

? Unpack

You should find each of these items in your box:

1. Electric scooter
2. Console & Handlebars
3. Approved Power Adapter/Charging Unit
4. 4mm Allen Wrench
5. Tire Gauge Pipe
6. Screws (x6)

Remove all packaging material, then inspect each item for any accidental damage that may have occurred during shipping.

? Get To Know Your Scooter

The electric scooter comes partially assembled.

Specifications:

? Assemble Your Scooter

TOOL REQUIREMENTS: 4mm Allen Wrench (included in the package).

1. Take out the scooter, console, and assembly tools (wrench and screws) from the box. Check the parts list to confirm that the parts are not damaged or lost during transportation.
2. Press down on the rear fender, separate the folding hook and fender buckle, then lift the tiller upright (as shown in the figure). Once the scooter is locked in the upright position, verify by gently trying to fold.
3. Pull the handbrake towards you and insert the round metal piece into the opening. String the small silver cord through the solid piece of the handbrake. Make sure the metal piece on the brake cord is pushed fully into the handbrake.
4. Connect the power cord between the tiller and the console, then insert the console above the tiller until the screw holes on the tiller and console are aligned. Install the screws on the screw holes of the tiller and tighten with a wrench.

⚡ Charge Your Scooter

Before using the scooter, you must fully charge the battery.

1. Open the rubber charging port cover.
2. Insert the charging plug into the port.
3. The charger box will have a green light when fully charged and a red light when charging.
4. When you are done charging, be sure to cover the charging port to keep it clear of dust and debris.
5. Charging Time: About 5 hours.

Charging Requirement: Make sure to charge your scooter in conditions that do not exceed 104 degrees Fahrenheit or below 32 degrees Fahrenheit. Use only the original charger.

⚙️ Scooter Console Functions

• To power the scooter on: Press and hold the red button for 3 seconds.
• To power the scooter off: Press and hold the red button for 3 seconds.
• To power the headlight on or off: When the scooter is powered on, double-click the red button of the meter to turn on the headlight and taillight, and double-click the red button again to turn off the headlight and taillight.
• To switch the gear: The scooter starts in default gear 1, with a top speed of 15.5 mph. Press the red button once to switch into gear 2, and the top speed is 20 mph.
• The console on the scooter displays speed in MPH, Mileage, Battery life, Headlight & Taillight status, and the current gear.
• To switch the speed unit: The default speed unit displayed by the console is mph. To switch to KM/H, press the red power button three times quickly while powered on. To switch back to MPH, quickly press the power button 3 times again.

➡️ Riding Tips

1. Start riding your electric scooter with one foot on the deck and the other foot on the ground. Push with your foot on the ground, and when you reach 3.1 mph, press the throttle to start moving.
2. Press the handbrake to slow down or stop.
3. The scooter performs best on a smooth surface, e.g., carparks, smooth roads, footpaths, & bike lanes.
4. Always clean your scooter (wheels, platform, etc.); it is a machine and needs maintenance.
5. Do not press the throttle while walking with the scooter beside you.
6. Be aware of the terrain you are riding on; watch out for curbs and obstacles!
7. Cruise Control: To activate cruise control, press the right-hand throttle down for 8 seconds. To deactivate, press either the right-hand throttle or brake button.
8. Brake Light Status: The taillight also functions as the brake light. When you turn on the headlight, the brake light will be steady. When you hold the handbrake, the taillight will flash quickly, alerting vehicles and pedestrians behind.

↪️ Putting Your Scooter Away/Folding

Before folding the scooter, make sure that the scooter is powered off.

Folding: Ensure the electric scooter is powered off, hold the tiller, and pull out the spring pin on the right folding panel. Rotate the spring pin clockwise. Insert the hook on the tiller into the loop on the rear fender buckle. You may hear a click, indicating successful folding and locking.

Unfolding: Press the rear fender and pull the tiller up to unfold the electric scooter. The spring pin will insert itself into the folding lever to lock the folding mechanism.

? Maintenance & Repair

Regular cleaning and maintenance of your electric scooter will extend its life.

• Cleaning and storage: If the scooter is dirty, wipe it clean with a soft damp cloth.
• Brake Adjustments & Service: If you notice you need brake adjustments or any service, contact the customer service team for assistance. Do not attempt to repair your scooter yourself, as this can void your warranty and risk damaging the scooter.
• Tires: If tire pressure is low, fill to the recommended PSI on the side of the tire. Recommended PSI: 50.
• DO NOT use alcohol, gasoline, kerosene, or other corrosive chemical solvents to clean the scooter. These can severely damage the appearance and structure. Do not use a pressure washer, as it may also damage electronics.
• Storage: When not in use, store your scooter in a dry and cool location. Avoid storing outdoors, as sun exposure can damage its appearance, battery, and tires.

Tightening the Tiller

If the tiller is loose or wiggles while riding, tighten the screws. Open the plastic cover and use the Allen wrench to tighten the screws.

Adjusting the Disc Brake

If the disc brake is too tight, use the 4mm Allen wrench to loosen the screws counterclockwise. Pull the brake wire to extend it and retighten the screws. If the disc brake is too loose, loosen the screws, pull the brake wire to extend it, and retighten the screws.

? Battery Information

Only use the approved GOTRAX power adapter to charge your scooter; other adapters may cause fire risks and damage equipment.

Improper disposal of used batteries can seriously pollute the environment. Please comply with local disposal regulations.

Store your scooter and power adapter in conditions between 122 degrees Fahrenheit and -4 degrees Fahrenheit.

Warning - Risk of Fire: No User Serviceable Parts. Prolonged exposure to UV Rays, rain, and the elements may damage enclosed materials. Store indoors when not in use.

?️ Warranty

Please contact the customer service team for assistance or more detailed information.

US team after-sales email: support@gotrax.com

CA team after-sales email: canada@gotrax.com

1. Users should operate in accordance with the product manual. In case of performance faults caused by production quality, the company shall fulfill its obligations under the three guarantees (reimbursement, exchange, and return) in accordance with relevant state laws and regulations.
2. The company remains responsible for after-sales service for faults beyond the three guarantees and for major components within the three guarantees, though repairs may incur a cost.
3. If battery replacement is needed after the warranty period, GOTRAX will supply the battery at factory price to ensure safety and avoid pollution.
4. Physical damage due to negligent care and extreme riding is not covered by the warranty.

Contact Information

(US) GOLABS, INC
GOTRAX.com
2201 Luna Rd.
Carrollton, TX 75006

(CA) Tao Motor Canada Inc.
170 Bartor Road, Unit 1 North York,
Ontario M9M 2W6,
Canada.

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