Stirling VC-460 Multi-Cyclonic Vacuum Cleaner
Model Number: VC-460
Product Code: 42423 09/2014
After Sales Support: ? AUS 1300 886 649 (AUS Hotline Costs) | ✉️ info@tempo.org
Contents
01 Warranty Details
The product is guaranteed to be free from defects in workmanship and parts for a period of 36 months from the date of purchase. Defects that occur within this warranty period, under normal use and care, will be repaired, replaced or refunded at Stirling's discretion, with no charge for parts and labour. These benefits are in addition to rights under the Competition and Consumer Act 2010 and similar state and territory laws.
Goods come with guarantees that cannot be excluded under the Australian Consumer Law. Consumers are entitled to a replacement or refund for a major failure and compensation for other reasonably foreseeable loss or damage. Consumers are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
After Sales Support: ? AUS 1300 886 649 (AUS Hotline Costs) | ✉️ info@tempo.org
3 YEAR WARRANTY
02 Welcome
Congratulations on choosing to buy a STIRLING® product. All STIRLING® products are manufactured to the highest standards of performance and safety. As part of Stirling's philosophy of customer service and satisfaction, they are backed by a comprehensive 3 Year Warranty. We hope you will enjoy using your purchase for many years to come.
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03 General Safety Instructions
Read this manual thoroughly before first use. The safety precautions herein reduce the risk of fire, electric shock, and injury. Keep the manual in a safe place for future reference, along with the warranty card, purchase receipt, and carton. If applicable, pass these instructions on to the next owner.
Always follow basic safety precautions and accident prevention measures when using an electrical appliance:
Electrical safety and cord handling
- Correct voltage: Ensure your local outlet voltage and circuit frequency correspond to the appliance rating label.
- Safe connection: Insert the plug firmly into a properly earthed mains socket. Do not alter the plug.
- Protect from moisture: To prevent electric shock, do not immerse the cord, plug, or appliance in water or other liquid. Ensure hands are dry before handling the plug or switching on. Do not use outdoors or on wet surfaces.
- Protect the power cord: Do not kink or damage the power cord. Do not wrap it around the appliance. Do not pull or carry the vacuum cleaner by the cord. Do not use the cord as a handle, close a door on the cord, or pull the cord around sharp edges or corners. Do not run the vacuum cleaner over the cord. Keep the cord away from heated surfaces.
- Disconnect after use: Always switch off the appliance first, then unplug the cord from the outlet when finished vacuuming, before connecting/changing accessories, and before emptying or cleaning the dust tank.
- Cord retraction: When unplugging, grab the plug, not the cord. Press the cord retraction button and hold the plug, guiding it back onto the cord reel to prevent whipping and causing injury or damage. The vacuum cleaner has an automatic retracting cord. If damaged, it must be repaired by a qualified repairer or electrician.
- Unattended: Do not leave the vacuum cleaner unattended when plugged in.
- RCD: Installation of a residual current device (safety switch) is recommended for additional safety. A safety switch with a rated residual operating current not exceeding 30mA should be installed in the electrical circuit. Consult an electrician for advice.
Usage conditions and restrictions
- Domestic use only: This appliance is intended for indoor household use only. It is not suitable for commercial/industrial or outdoor use.
- Intended purpose: Only use the vacuum cleaner on dry indoor surfaces as described in this manual with the original accessories. Any other use is not recommended and may cause fire, electric shock, injury, or compromise safety and void the warranty.
- Handle with caution: These instructions do not cover every possible condition. Common sense and caution are always recommended.
- Accessories: Improper installation or use of non-recommended accessories may result in fire, electric shock, or injury.
- Usage restrictions: Not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience, unless supervised or instructed by a responsible person.
- Children: This vacuum cleaner is not a toy. Supervise young children to ensure they do not play with it. Close supervision is necessary when used by or near children.
- Prevent injury: Keep hair, loose clothing, fingers, and body parts away from openings and moving parts. Do not point the vacuum cleaner at people or animals when in use.
- Prevent blockage: Do not put objects into openings. Keep all openings free of dust, lint, hair, or anything that may reduce airflow. Do not use with blocked openings or restricted airflow. IMPORTANT: If the suction opening, hose, or telescopic tube is blocked, switch off and remove the blockage before restarting.
- Protect the appliance: Keep away from heat sources (radiators, ovens), direct sunlight, moisture, and sharp edges. Do not operate too close to a heater.
- Filter installation: Do not use the product without filters in place.
- Stairs: Take extra care when vacuuming on stairs.
- Do not use to pick up: Flammable or combustible fluids, burning substances, explosive liquids/vapours, hard or sharp objects, harmful or toxic materials, or any liquids. Do not vacuum in areas where liquids may be present.
- After use: Put the vacuum cleaner away after every use to prevent tripping.
- Cleaning: Only clean the housing with a soft, dry cloth. Do not use liquid or aerosol cleaners.
- Repair: Never attempt to open the motor base or replace the power cord yourself. Only have the appliance repaired by an authorised technician or contact after sales support.
- Storage: Store in a cool, dry indoor area, out of reach of young children.
- Damage: Check the appliance and power cord regularly for visible damage. Do not use if damaged, dropped, left outdoors, or in water. A damaged cord must be replaced by the manufacturer, an authorised service centre, or similarly qualified personnel. In case of damage, contact after sales support for return or repair.
- Liability: No liability is accepted for damages or injury caused by noncompliance with these instructions.
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06 Product Overview
The assembled vacuum cleaner:
Diagram Description: An image showing the Stirling VC-460 vacuum cleaner with various parts labeled with numbers.
- 1 Dual function floor brush
- 2 Flexible hose
- 3 Suction control
- 4 Telescopic tube
- 5 Dirt container
- 6 Post-motor filter cover
- 7 Small brush attachment
Diagram Description: A top view of the vacuum cleaner, showing the carry handle, dirt container release button, and flap release button.
Diagram Description: A back view of the vacuum cleaner, showing the carry handle, storage slot, cord and plug, and cord retraction pedal.
- 8 Carry handle
- 9 Dirt container release button
- 10 Flap release button
- 11 Crevice tool with fold out brush
- 12 Hose connection inlet
- 13 On/Off power switch pedal
- 14 Storage slot
- 15 Cord and plug
- 16 Cord retraction pedal
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08 Getting Started
Before first use
- Unpack the appliance and keep all packaging materials until you confirm the vacuum cleaner is undamaged and in good working order. Plastic wrapping can be a suffocation hazard for babies and young children; ensure all packaging materials are out of their reach.
- Unwind the cord to its full length and inspect it for damage. Do not use the appliance if it is damaged. In case of damage, contact after sales support for advice on examination, repair, or return.
- Read this manual to familiarise yourself with all parts and operating principles. Pay particular attention to the safety instructions.
Assembling the vacuum cleaner
WARNING: Make sure the vacuum cleaner is unplugged from the power outlet before assembling or removing any accessories.
- Insert the flexible hose into the hose connection inlet (Fig. 1). Ensure the projected parts on the hose are aligned. Press the hose into the unit until it clicks into lock position.
- Push the telescopic extension tube onto the end of the handle (Fig. 2, A).
- Fit the dual function floor brush tightly onto the end of the extension tube (Fig. 2, B).
- To adjust the telescopic tube length, push in the button (marked with an arrow in Fig. 2, C) and slide the tube apart or together.
Diagram Description: Figure 1 shows inserting the flexible hose into the vacuum cleaner body. Figure 2 shows three steps (A, B, C) for assembling the telescopic tube and floor brush, with arrows indicating connection and adjustment.
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09 Instructions
Basic operations
Cord release and rewind
- Holding the power plug (Fig. 3, A) firmly, pull it to fully unwind the cord. A yellow mark indicates the recommended cord length; do not pull past the red mark.
- Position the cord so no one is likely to trip over it.
- To rewind the power cord, press the cord retraction pedal (Fig. 3, B). CAUTION: The cord retracts very quickly. Guide it with one hand to prevent whipping, which could cause damage or injury.
Diagram Description: Figure 3 shows the vacuum cleaner body with labels A (power plug), B (cord retraction pedal), C (on/off pedal), and D (carry handle).
Switching on and off
- Insert the plug into a power point and press down the on/off pedal (Fig. 3, C) to switch on the vacuum cleaner.
- Press the pedal again to turn the vacuum cleaner off.
Carpet and hard floor cleaning
- For carpet and rug cleaning, press the rocker switch on the dual function floor brush to raise the bristles (Fig. 4, A).
- When the bristles are raised, press the rocker switch to lower them for vacuuming floor boards, tiles, or other hard floor coverings (Fig. 4, B).
Diagram Description: Figure 4 shows two views of the dual function floor brush. Figure 4A shows the bristles raised for carpet cleaning. Figure 4B shows the bristles lowered for hard floor cleaning.
Carry handle
- Use the carry handle (Fig. 3, D) to move the vacuum cleaner from room to room.
Floor brush storage
- When moving or storing the vacuum cleaner, keep the floor brush attached in the storage slot at the rear of the appliance (see arrow in Fig. 5).
Diagram Description: Figure 5 shows the rear of the vacuum cleaner with the floor brush attached to a storage slot.
Using the tools
- This vacuum cleaner includes a small brush/upholstery tool (Fig. 6, B) and a dual-use crevice tool with a fold-out brush (Fig. 6, A). These are for cleaning in tight spots such as between furniture, radiators, corners, car interiors, or for vacuuming delicate curtains, books, and lamps.
- Attach the tools directly to the flexible hose for cleaning items close by, or to the metal telescopic tube.
Diagram Description: Figure 6 shows two attachments: Figure 6A is a crevice tool, and Figure 6B is a small brush/upholstery tool.
Dirt container and filters
IMPORTANT!
- Always unplug the vacuum cleaner from the electrical outlet before removing the dirt container.
- For consistent cleaning performance, clean the filters every time you empty the dirt container.
- Only use the vacuum cleaner with all filters in place.
Emptying the dirt container
- Press down the dirt container release button on top of the dirt container (arrow in Fig. 7). Pull the container out of the vacuum cleaner towards you (Fig. 7).
- Hold the dirt container over a bin and press down the flap release button (arrow in Fig. 8) to empty the container.
- When all dirt has fallen out, close the container flap until it clicks into place. Then place the dirt container back onto the vacuum cleaner.
Diagram Description: Figure 7 shows pressing the release button and pulling out the dirt container. Figure 8 shows holding the dirt container over a bin and pressing the flap release button to empty it.
Cleaning the cyclonic separator
- Twist and pull the cover off the dirt container bin and take out the cyclonic separator, as illustrated in Figure 9.
Diagram Description: Figure 9 shows the steps to remove the cyclonic separator from the dirt container.
- Clean the separator with a soft brush and wipe it with a damp cloth. If necessary, also wipe clean the dirt container bin.
- Leave the separator to dry completely before putting it back. IMPORTANT: Do NOT submerge the cyclonic separator in water.
- Replace the dirt container back into the vacuum cleaner body following the above directions in reverse order.
Cleaning the HEPA filters
IMPORTANT! Always unplug the vacuum cleaner from the electrical outlet before maintenance.
Pre-motor filter
- The pre-motor filter is located underneath the dirt container bin. Lightly push down the tab at the top to release the pre-motor filter cover (Fig. 10, A).
- Lift off the filter cover to access the filter. Pull the tab towards you (Fig. 10, B) and remove the filter (Fig. 10, C).
- Separate the foam filter from the mesh cassette (Fig. 10, D). Tap each filter to remove excess dirt and dust.
- If necessary, rinse the pre-motor filters in warm water (max. 40°C). Allow to air dry for 24 hours before replacing. NOTE: Do not use detergents or boiling water. We recommend checking and cleaning this filter periodically.
- Once completely dry, reinstall the pre-motor filters, cassette, and cover before restarting the vacuum cleaner.
Diagram Description: Figure 10 shows the steps for accessing and cleaning the pre-motor filter. A shows releasing the cover, B shows pulling the tab to remove the filter, C shows the filter removed, and D shows separating the foam and mesh parts.
Post-motor filter
- The post-motor filter is located on the rear wheel of the vacuum cleaner. Release the post-motor filter cover and remove it (Fig. 11, A).
- Remove the filter by pulling the tab towards you (Fig. 11, B).
Diagram Description: Figure 11 shows the steps for accessing and cleaning the post-motor filter. A shows releasing the cover, and B shows removing the filter.
- Tap the filter to remove excess dirt and dust.
- If necessary, rinse the post-motor filter in warm water (max. 40°C). Allow to air dry for 24 hours before replacing. NOTE: Do not use detergents or boiling water. We recommend washing the filter every 9-12 months.
- Once completely dry, return the post-motor filter to the vacuum cleaner. Replace the post-motor filter cover before restarting.
Storage
- Put the vacuum cleaner away after every use to prevent tripping. Ensure it is unplugged and the power cord is rewound.
- Store indoors in a cool, dry area, out of reach of young children.
- Always store the vacuum cleaner base down.
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15 Frequently Asked Questions
Troubleshooting guide
WARNING: Always unplug the cleaner before any maintenance checks.
Problem | Possible cause | Solution |
---|---|---|
The vacuum cleaner will not work. | It is not properly plugged into the electrical outlet. | Plug it in securely. |
There is no electricity in the electrical outlet. | Check the fuse or circuit breaker. | |
Blown fuse/tripped circuit breaker. | Reset the breaker or replace the fuse. | |
The on/off switch is not turned on. | Push down the power on/off pedal. | |
The motor thermostat has tripped. | Switch off and unplug the vacuum cleaner and leave it unplugged for one hour before switching it back on. | |
The vacuum cleaner will not pick up / loss of suction. | The dirt container is not installed properly. | Check the dirt container assembly. |
The dirt container is full or blocked. | Empty the dirt container. | |
The filters are clogged. | Remove and clean the filters according to the instructions on pages 8-10. | |
The accessories will not pick up properly. | The accessories are not attached correctly. | Ensure the accessories are attached properly. |
The flexible hose is not installed correctly. | Attach the hose properly. | |
Dust is escaping from the vacuum cleaner. | The dirt container is full. | Empty the container. |
The dirt container not installed correctly. | Check the dirt container assembly. | |
The filter is not installed completely. | Remove and clean the filters according to the instructions on pages 8-10. |
If the solutions above do not help, or if you experience other problems, do not attempt to manage them yourself. Contact the after sales support line for advice on repair or replacement.
After Sales Support: ? AUS 1300 886 649 (AUS Hotline Costs) | ✉️ info@tempo.org
16 Other Useful Information
Technical specifications
- Voltage: 220-240V
- Wattage: 1800-2000W (max.)
- Dust bin capacity: 4L
- Cord length: 8m
- Filters: Cyclonic separator (wipe clean), Pre-motor HEPA filter (washable), Post-motor HEPA filter (washable)
Responsible disposal
At the end of its working life, do not discard this appliance with household rubbish. Electrical and electronic products contain substances that can harm the environment and human health if disposed of inappropriately. Observe local regulations for disposal of electrical consumer goods and dispose of appropriately for recycling. Contact your local authorities for advice on recycling facilities.
After Sales Support: ? AUS 1300 886 649 (AUS Hotline Costs) | ✉️ info@tempo.org
17 Repair and Refurbished Goods or Parts Notice
Unfortunately, faulty products may need to be returned for repair. Be aware that if your product can retain user-generated data (e.g., files on a hard drive, phone numbers, music, games, USB data), some or all of your stored data may be lost during repair. We recommend saving this data elsewhere prior to sending the product for repair.
Tempo may replace goods with refurbished goods of the same type or use refurbished parts in the repair process, provided they meet ALDI's stringent quality specifications.
If you feel your repair is being handled unsatisfactorily, you may escalate your complaint by telephoning 1300 886 649 or writing to:
Tempo (Aust) Pty Ltd
ABN 70 106 100 252
PO BOX 6056 Frenchs Forest, Sydney, Australia NSW 2086
Telephone: 1300 886 649 (Aust) - Fax: (02) 9975 2688
Tempo Help Desk: 1300 886 649 (Aust)
(Operating Hours: Mon-Fri 08:30am to 06:00pm EST)
Email: info@tempo.org
After Sales Support: ? AUS 1300 886 649 (AUS Hotline Costs) | ✉️ info@tempo.org
3 YEAR WARRANTY
Warranty returns
Should you need to return this product for a warranty claim, ensure all accessories are included with the product.
Product does not work?
If you encounter problems with this product, or if it fails to perform to your expectations, contact our After Sales Support Centre on 1300 886 649 before returning it to the store for a refund.
After Sales Support: ? AUS 1300 886 649 (AUS Hotline Costs) | ✉️ info@tempo.org