Stirling 2000W Bagless Vacuum Cleaner

Welcome

Congratulations on choosing to buy a STIRLING® product. All products brought to you by STIRLING® are manufactured to the highest standards of performance and safety and, as part of our philosophy of customer service and satisfaction, are backed by our comprehensive 1 Year Warranty. We hope you will enjoy using your purchase for many years to come.

Warranty Details

The product is guaranteed to be free from defects in workmanship and parts for a period of 12 months from the date of purchase. Defects that occur within this warranty period, under normal use and care, will be repaired, replaced or refunded at STIRLING's discretion, solely at their option with no charge for parts and labour. The benefits conferred by this warranty are in addition to all rights and remedies in respect of the product that the consumer has under the Competition and Consumer Act 2010 and similar state and territory laws.

STIRLING's goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

General Safety Instructions

IMPORTANT SAFETY INSTRUCTIONS

READ CAREFULLY AND KEEP FOR FUTURE REFERENCE

Read this manual thoroughly before first use, even if you are familiar with this type of product. The safety precautions enclosed herein reduce the risk of fire, electric shock and injury when correctly adhered to. Keep the manual in a safe place for future reference, along with the completed warranty card, purchase receipt and carton. If applicable, pass these instructions on to the next owner of the appliance.

Always follow basic safety precautions and accident prevention measures when using an electrical appliance, including the following:

Electrical safety and cord handling

• Voltage: Make sure your local outlet voltage and circuit frequency correspond to the voltage indicated on the appliance rating label.
• Safe connection: Insert the plug firmly into an appropriate mains socket. Do not alter the plug. Do not use an extension cord or electrical outlet with inadequate current-carrying capacity.
• Protect from moisture: To protect against fire and electric shock, do not immerse the cord, plug or the appliance itself in water or other liquid. Ensure your hands are dry before handling the plug or switching on the appliance. Do not use it outdoors or on wet surfaces.
• Protect the power cord: Do not kink or damage the power cord. Do not wrap it around the appliance. Do not pull or carry the vacuum cleaner by the cord. Do not use the cord as a handle, close a door on the cord or pull the cord around sharp edges or corners. Do not run the vacuum cleaner over the cord. Run the cord in such a way that there will be no risk of anyone pulling it inadvertently or tripping over it. Keep the cord away from heated surfaces.
• Cord retraction: This vacuum cleaner is equipped with a plug and a power supply cord that automatically retracts. If anything is damaged, both the plug and the cord must be repaired by a qualified repairer or electrician. When unplugging, grab the plug, do not pull the cord. Then press the cord retraction pedal and hold the plug, guiding it back onto the cord reel to prevent whipping and causing injury or damage.
• Disconnect after use: Always switch off the appliance first and then unplug the cord from the outlet when you have finished vacuuming, before connecting or changing accessories and before emptying or cleaning the dust tank.
• Unattended: Do not leave the vacuum cleaner unattended when plugged in.

General Safety Instructions (Cont.)

• RCD: Unless your home is already fitted with a residual current device, it is recommended installing a safety switch with a rated residual operating current not exceeding 30mA to provide additional safety protection when using electrical appliances. Consult your electrician for professional advice.
• Do not use if damaged: Check the appliance and cord before every use to ensure that it is undamaged and safe to operate. Do not pick up or operate the appliance if the power supply cord, plug or housing is damaged. Do not use the appliance after it malfunctions or has been dropped or damaged in any manner, or if it has been left outside or dropped into water.
• Damaged cord: A damaged cord or plug must be replaced by the manufacturer or a qualified person in order to avoid a hazard. In case of damage, contact the after sales support centre for advice.
• CAUTION: The hose contains electrical connections. Do not use it to suck up water. Do not immerse it in water for cleaning. Check the hose regularly, and do not use it if damaged.

Usage conditions and restrictions

• Domestic use only: This appliance is intended for indoor household use only. It is not suitable for commercial/industrial use. Do not use the product outdoors or on wet surfaces.
• Intended purpose: Only use the vacuum cleaner on dry indoor surfaces, as described in this manual and with the original accessories supplied. Do not use it for any purpose other than described in this manual. Any other use is not recommended and may cause fire, electric shock or injury, or compromise the safety of the appliance and void the warranty.
• Handle with caution: These instructions are not intended to cover every possible condition and situation. As with any electrical household appliance, common sense and caution are therefore always recommended when assembling, operating and maintaining the unit.
• Accessories: Ensure that all parts are correctly assembled before use. Improper assembly and use of accessories that are not recommended in this manual may result in the risk of fire, electric shock and/or injury to persons.
• Usage restrictions: This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instructions concerning use of the appliance by a person responsible for their safety.
• Children: This vacuum cleaner is not a toy. Supervise children to ensure they do not play with the appliance. Close supervision is necessary when any appliance is used by or near children.
• Work area: Keep your work area well lit. Use extra care when cleaning on stairs. Do not rest the appliance on stairs when it is not in use.
• Prevent injury: Keep hair, loose clothing, fingers and all parts of the body away from openings and moving parts. Keep openings clear. Do not point the vacuum cleaner at people or animals when in use.
• Prevent blockage: Do not put any objects into openings. Keep all openings free of dust, lint, hair or anything that may reduce the airflow. Do not use the product with any openings blocked or restricted airflow.
• IMPORTANT: If the suction opening, hose or telescopic tube is blocked, switch off the appliance and remove the blockage before restarting.
• Protect the appliance: Keep the vacuum cleaner away from heat sources (radiator, oven etc.), direct sunlight, moisture and sharp edges. Do not operate it too close to a heater.
• Filter installation: Do not use the product without the filters in place.
• Do not use the vacuum cleaner to pick up:
  • Flammable or combustible fluids (such as fuel or solvent), burning substances (such as ash, cigarettes or hot coals) or use it in the presence of explosive liquids or vapours;
  • Hard or sharp objects such as shards of glass, nails, coins;
  • Harmful or toxic materials (such as chlorine bleach, ammonia, drain cleaner);
  • Any liquids, or vacuum in areas where liquids may be present.
• After use: Put the vacuum cleaner away after every use to prevent anyone tripping over it. Store it in a cool, dry indoor area, out of reach of children.
• Cleaning: Only clean the housing with a soft, dry cloth. Do not use liquid or aerosol cleaners.
• Repair: Never attempt to open the motor base of the vacuum cleaner yourself, or to replace the power cord. Only have the appliance repaired by an authorised technician, or contact the after sales support line for advice.
• Storage: Store the appliance in a cool, dry indoor area, out of reach of children.
• Liability: STIRLING accepts no liability for any eventual damages or injury caused by noncompliance with these instructions.

Product Overview

The assembled vacuum cleaner

Scope of delivery - Parts list

1. Suction control valve
2. Telescopic tube (chrome)
3. Crevice tool with fold-out brush
4. Flexible hose
5. Dual function floor brush (with rocker switch)
6. Dust tank handle
7. Unit handle

Diagram Description: An image shows the Stirling bagless vacuum cleaner assembled. Numbered labels point to: 1. Suction control valve on the handle. 2. The chrome telescopic tube. 3. The crevice tool with a fold-out brush. 4. The flexible corrugated hose. 5. The dual function floor brush head. 6. The handle for the dust tank. 7. The main unit handle on top of the vacuum body.

Back view

8. On/Off pedal
9. Dust tank release button
10. Speed control knob
11. Cord retraction pedal
12. Power cord and plug
13. Parking/storage slot for the floor brush
14. Exhaust filter compartment

Diagram Description: An image shows the rear of the Stirling vacuum cleaner unit. Numbered labels point to: 8. The large On/Off pedal. 9. The button to release the dust tank. 10. The speed control knob. 11. The cord retraction pedal. 12. The power cord and plug. 13. A slot for parking the floor brush. 14. The compartment for the exhaust filter.

Top view

15. HEPA filter (inside this compartment)
16. In-tank filter
17. Dust tank
18. Hose socket

Diagram Description: An image shows the top of the Stirling vacuum cleaner unit, with the dust tank visible. Numbered labels point to: 15. The HEPA filter located within a compartment. 16. The in-tank filter inside the dust tank. 17. The clear dust tank. 18. The socket where the flexible hose connects to the unit.

Documentation

• Instruction manual
• Quick start guide
• Warranty certificate

Getting Started

Before first use

• This product has been packaged to protect it against transportation damage. Unpack it and keep the original packaging carton and materials in a safe place. It will help prevent any damage if the product needs to be transported in the future, and you can use it to store the appliance when it is not in use. If it is to be disposed of, please recycle all packaging materials where possible.
• Plastic wrapping can be a suffocation hazard for babies and young children, so ensure all packaging materials are out of their reach and disposed of safely.
• Unwind the cord to its full length and inspect it for damage. Do not use the appliance if it is damaged. In case of damage, contact the after sales support line for advice on examination, repair or return of the damaged product.
• Read this manual to familiarise yourself with all the parts and operating principles of the vacuum cleaner. Pay particular attention to the safety instructions.

Assembly

WARNING: Ensure the vacuum is unplugged from the outlet before assembly.

• Insert the flexible hose into the hose socket at the front until it locks into position.
• To remove the flexible hose, press the locking buttons on the base of either side of the hose and pull the hose out of the socket (Fig. 1).
• Push the telescopic tube onto the curved end of the handle (Fig. 2, A).
• Fit the cleaning accessory tightly onto the end of the telescopic tube (Fig. 2, B).
• To adjust the telescopic tube length, push in the button at the centre joint and slide the tube apart or together (Fig. 2, C).

Diagram Description (Fig. 1): A close-up view shows the flexible hose being inserted into the hose socket on the front of the vacuum cleaner unit. Arrows indicate the direction of insertion until it locks.

Diagram Description (Fig. 2): This figure illustrates the assembly and adjustment of the telescopic tube. Part A shows the telescopic tube being attached to the curved handle. Part B shows a cleaning accessory being fitted to the end of the telescopic tube. Part C shows how to adjust the length by pressing a button and sliding the tube sections.

Instructions

Cord release and rewind

• Holding the power plug firmly, pull it to fully unwind the cord (Fig. 3, G). A yellow mark on the power cord indicates the recommended cord length. It is followed by a red mark – do not pull the cord out past the red mark.
• Position the cord so no one is likely to trip over it.
• To rewind the power cord, press the cord retraction pedal (Fig. 3, F).

CAUTION: Take care, the cord retracts very quickly. Guide it with one hand to prevent the cord from whipping, which could cause damage or injury.

Diagram Description (Fig. 3): A rear view of the vacuum cleaner unit with labels A through G pointing to various controls and parts: A - On/Off pedal, B - Unit handle, C - Speed control knob, D - Dust tank release button, E - Dust tank handle, F - Cord retraction pedal, G - Power cord plug.

Carry handle

• When carrying the vacuum cleaner, use the handle on top of the unit (Fig. 3, B).
• Do not carry the vacuum by the dust tank handle (Fig. 3, E) to avoid accidentally pressing the dust tank release button (Fig. 3, D) and dropping the appliance.

Switching on and off

• Insert the plug into a power point and press down the On/Off pedal (Fig. 3, A) to switch the vacuum cleaner on. To turn it off, press the pedal again.

Speed and suction power control

• Slide the speed control knob (Fig. 3, C) up or down to adjust the suction power to a level appropriate for the surface to be vacuumed.
• To lower the suction power temporarily during vacuuming, you can also push down the suction control valve on the curved handle (Fig. 4). Push it up again to cover the opening for increased suction.

Diagram Description (Fig. 4): A close-up view of the vacuum cleaner handle shows the suction control valve. An arrow indicates pushing the valve down to temporarily reduce suction.

Carpet and hard floor cleaning

• When the bristles are retracted, press the rocker switch to extend the bristles and the rubber flap for vacuuming floor boards, tiles or other hard floor coverings (Fig. 5, A).
• With the bristles and rubber flap retracted, use the dual function floor brush for carpet and rug cleaning (Fig. 5, B).

Diagram Description (Fig. 5): This figure shows the dual function floor brush. Part A illustrates the brush with bristles extended and rubber flap deployed for hard floors. Part B shows the brush with bristles and rubber flap retracted, suitable for carpets.

Using the accessory tool

• This vacuum cleaner comes with a crevice tool (Fig. 6) with a fold-out brush (Fig. 7) for cleaning in tight spots such as in between furniture, radiators, corners, the car interior, or for vacuuming delicate curtains, books, furniture and lamps.
• Attach the tool straight to the flexible hose (Fig. 6) for cleaning items close by, or to the metal telescopic tube (Fig. 7).

Diagram Description (Fig. 6): The crevice tool is shown being attached to the flexible hose.

Diagram Description (Fig. 7): The crevice tool, with its fold-out brush extended, is shown attached to the end of the telescopic tube.

Floor brush storage

• When resting or storing the vacuum cleaner, keep the floor brush conveniently attached in the storage slot at the rear of the appliance (marked with an arrow in Fig. 8).

Diagram Description (Fig. 8): The vacuum cleaner is shown with the floor brush attached to the storage slot located at the rear of the unit.

Emptying the dust tank

IMPORTANT!

• Always unplug the vacuum cleaner from the electrical outlet before removing the dust tank.
• For consistent cleaning performance, it is recommended to clean the filters every time you empty the dust tank.
• Only use the vacuum cleaner with all filters in place.

• Holding the dust tank by its handle, press down the dust tank release button on top of the dust tank and pull it up and out of the vacuum cleaner (Fig. 9).
• Hold the dust tank over a bin and unclip the dust release latch to open and empty the container (Fig. 10).
• When all the dust has fallen out, wipe the inside of the dust tank with a dry cloth or a duster.
• Clean the in-tank filter as described on page 15.
• Close the dust tank and place it back onto the vacuum cleaner, making sure all parts are properly aligned and the tank clicks securely into place.

Diagram Description (Fig. 9): The dust tank is shown being lifted out of the vacuum cleaner body. The dust tank handle is held, and the release button on top is pressed. Arrows indicate the lifting motion.

Diagram Description (Fig. 10): The dust tank is held over a bin. The dust release latch is shown being unclipped to open the bottom of the tank for emptying. Arrows indicate the unlatching and opening motion.

The filtration system

This vacuum cleaner features a maximum particle filtration system for optimum dust removal. The HEPA filter and the in-tank filter are located in the dust tank section of the vacuum cleaner, and the exhaust filter is at the back of the cylinder. To ensure maximum performance from your vacuum cleaner, it is very important to keep these filters clean and replace them regularly.

IMPORTANT!

Always unplug the vacuum cleaner from the electrical outlet before maintenance.

Cleaning the HEPA filter

• Take the dust tank out of the vacuum cleaner (as described on page 13) and empty it.
• Lift up the end of the dust tank handle closest to the dust tank to open the HEPA filter compartment (Fig. 11).
• Lift out the HEPA filter (Fig. 12, A).
• Wash the filter under running water, brushing it with a soft brush if heavily soiled.
• Do not machine wash the HEPA filter.
• Allow the filter to dry completely before replacing it in the appliance, following the steps above in reverse order.

Diagram Description (Fig. 11): The dust tank is shown with the lid of the HEPA filter compartment being opened by lifting the handle. Arrows indicate the lifting motion.

Diagram Description (Fig. 12): The HEPA filter, labelled A, is shown being lifted out of its compartment within the dust tank.

IMPORTANT!

Filters should be replaced every few months depending on frequency of usage. Contact the after sales support line on 1300 886 649 to purchase replacements.

Cleaning the in-tank filter

• Take the dust tank out of the vacuum (as described on page 13) and empty it.
• Unclip the dust release latch to open the bottom of the dust tank (Fig. 13).
• Take out the plastic in-tank filter (Fig. 14) and wash the disassembled parts under running water with a soft brush or cloth.
• Wipe the dust tank with a soft cloth.
• Leave the parts to dry completely before putting them back into place in the vacuum cleaner body, following the steps above in reverse order.

Diagram Description (Fig. 13): The dust tank is shown with the dust release latch being unclipped to open the bottom of the tank. Arrows indicate the unlatching motion.

Diagram Description (Fig. 14): The plastic in-tank filter is shown being removed from the dust tank.

Cleaning the exhaust filter

• Press the release latch and take off the cover to the exhaust filter compartment (Fig. 15).
• Remove the filter housing (Fig. 16), take out the foam filter and wash it under running water.
• Allow the filter to dry completely before replacing it in the vacuum cleaner.

Diagram Description (Fig. 15): The cover of the exhaust filter compartment is shown being removed. Arrows indicate the removal motion.

Diagram Description (Fig. 16): The filter housing is shown being removed from the exhaust filter compartment.

IMPORTANT!

• Only use the vacuum cleaner with all filters intact, in dry condition and correctly installed.
• Replacement filters are available from the after sales support centre. Contact 1300 886 649 to purchase replacements.
• Make sure that the openings of the vacuum cleaner are not clogged or obstructed. Otherwise the vacuum cleaner might get damaged.

FAQs and Troubleshooting Guide

WARNING!

Always unplug the vacuum cleaner before any maintenance checks.

If the solutions above do not help you with the problem, or if you experience any other problems with your vacuum cleaner, do not try and manage them by yourself, contact the after sales support line for advice on repair or replacement.

WARNING!

The appliance is equipped with an overheating protection device, which will shut down the appliance should the motor overheat as a result of tube/filter blockage. If the unit stops suddenly during normal operation, unplug and check the tube for blockage, clean the dust tank and filter(s). It will reset automatically after approximately 20 minutes.

Other Useful Information

Storage

• Put the vacuum cleaner away after every use to prevent anyone tripping over it. Make sure to unplug it from the electrical outlet and rewind the power cord.
• Store it indoors in a cool, dry area, out of reach of young children.

Service, repair and spare parts

If the appliance is damaged, do not attempt to repair it yourself. Contact the after sales support centre to arrange for examination or repair of the product.

The following spare parts are available for purchase from the after sales support centre. To purchase a spare part, call the centre on 1300 886 649 or email info@tempo.org:

• Dust tank (HEPA) filter
• Exhaust (foam) filter

Technical specifications

Compliance

This product complies with the following standards:

• AS/NZS 60335.1 and AS/NZS 60335.2.2 for electrical safety
• EN 55014.1; EN55014.2; EN 61000.3.2 and EN 61000.3.3 for electromagnetic compatibility

DOUBLE INSULATION Symbol Description: A square symbol with a smaller inner square, indicating that the appliance has been designed with double insulation and does not require a safety connection to electrical earth (ground).

Responsible disposal

At the end of its working life, do not throw this appliance out with your household rubbish. Electrical and electronic products contain substances that can have a detrimental effect on the environment and human health if disposed of inappropriately. Observe any local regulations regarding the disposal of electrical consumer goods and dispose of it appropriately for recycling. Contact your local authorities for advice on recycling facilities in your area.

Repair and Refurbished Goods or Parts Notice

Unfortunately, from time to time, faulty products are manufactured which need to be returned to the supplier for repair.

Please be aware that if your product is capable of retaining user-generated data (such as files stored on a computer hard drive, telephone numbers stored on a mobile telephone, songs stored on a portable media player, games saved on a games console or files stored on a USB memory stick) during the process of repair, some or all of your stored data may be lost. We recommend you save this data elsewhere prior to sending the product for repair.

You should also be aware that rather than repairing goods, STIRLING may replace them with refurbished goods of the same type or use refurbished parts in the repair process.

Please be assured though, refurbished parts or replacements are only used where they meet ALDI's stringent quality specifications.

If at any time you feel your repair is being handled unsatisfactorily, you may escalate your complaint. Please telephone us on 1300 886 649 or write to us at:

Tempo (Aust) Pty Ltd ABN 70 106 100 252
PO BOX 6056 Frenchs Forest, Sydney, Australia NSW 2086
Tempo Help Desk: 1300 886 649 (Aust)
(Operating Hours: Mon-Fri 08:30AM to 06:00PM EST)
Email: info@tempo.org

1 Year Warranty

Warranty Returns and Product Support

Warranty returns

Should you for any reason need to return this product for a warranty claim, make sure to include all accessories with the product.

Product does not work?

If you encounter problems with this product, or if it fails to perform to your expectations, make sure to contact the After Sales Support Centre on 1300 886 649 before returning it to the store for a refund.

For an electronic copy of this manual, go to www.stirlingappliances.com.au and download a copy.

Instruction Manual Revision Index