Zintronic V380 Pro Camera User Manual
This document provides comprehensive instructions for setting up, configuring, and using your Zintronic V380 Pro camera, covering essential features, connection steps, frequently asked questions, and important precautions.
Configure Camera Time ⚙️
- Enter the Zintronic V380 Pro application.
- Click on "more options" and go to settings.
- Enter the time of the device.
- Select the correct time zone.
- Time zone: (UTC+01:00)
- Make sure the time is set correctly. ✔️
? Frequently Asked Questions (FAQ)
- 1. Why is my device offline? Check if: The device is connected correctly to the power supply. Configuration was done correctly.
- 2. SD memory card cannot be read? Please check your SD card to see if it meets quality requirements. When the Wi-Fi signal is not stable, the card may not be identified.
- 3. Is the camera disconnecting? Check the power supply and the Internet network. Do not restart the camera immediately. If the issue persists, remove and re-add the device in the application.
- 4. Video interrupts or video running slow. If the video is still loading/buffering, check your internet connection.
- 5. How can other people watch the video? Share your account in the app with others.
- 6. How many people can use the account at the same time? There are no restrictions.
⚠️ Precautions
Use the Right Power Source
The input voltage for the cameras is 12V DC/1A or 12V DC/2A. Use only the original power supply supplied with the product or another with the same parameters. Connect the camera to an appropriate power source. Incorrect connection may lead to camera failure or damage.
Handle Camera with Care
Use the camera according to the instructions. Avoid hitting, shaking, or dropping the camera. Improper handling or storage may result in damage.
Storage Media Usage - SD Card
Use only memory cards recommended for cameras, or cards with a speed class of at least 10. Using other cards may lead to incorrect storage of data.
Protection Against Atmospheric Factors
Camera connection cables should be protected against weather conditions such as rain, snow, or moisture, using recommended protective measures. Improper protection can result in permanent damage to the equipment and void the service warranty.
Camera Working Environment
The cameras are designed for use in environments with temperatures between -20°C to +60°C and humidity levels of 10% to 90%.
Do Not Use Strong or Abrasive Cleaners
If the camera is dirty, clean it with a damp cloth. For stubborn dirt, use a mild detergent and gently wipe the camera.
Do Not Point the Camera Towards the Sun
Do not point the camera directly at the sun or other very bright light sources. This can cause image stains, even when the camera is off, and may damage the camera sensor.
Do Not Place the Camera Near Sources of Interference
If the camera is installed near devices that emit electromagnetic fields, it may lead to malfunctioning.
Camera Connection
[Image of Zintronic V380 Pro camera, showing its design and antenna]
- Remove the rubber caps, then unscrew the flap marked with "SIM" and insert the SIM card.
- Connect the camera to the power supply using the included power adapter.
- Select the option [4G Smart Camera].
- This camera works with a 4G network or a wired Ethernet connection.
- Scan the camera's QR code.
- Add the device to proceed to the next step.
Creating an Account in the App
[Icons for Android and Apple App Stores]
- Download the Zintronic V380 Pro app from the Google Play Store or Apple App Store and launch it.
- Register in the application and complete your details.
- Verify the code received by email (check your spam folder), click "Next", and set your password in the app.
Adding a Device to the App
- Start the Zintronic V380 Pro application and log in to your account.
- On the application's main screen, tap the [+] icon.
- [Add device button]
- Accept all required consents.
⚠️ Security Warning
Please set a strong password for your device to enhance privacy.
[Set Password button]
- Name your camera or tap [Skip], then tap [Finish].
- You can save the camera's QR code to your device or skip this step, then tap [Finish].
- Change the password to secure access.
Contact Information
[Zintronic Logo]
? Phone: +48 85 677 70 55
✉️ Email: support@zintronic.pl
? Technical Support: https://zintronic.com/technical-support
Technical support is available Monday to Friday from 8:00 AM to 4:00 PM.
Importer
[Zintronic Logo]
Zintronic
Modzelewskiego St.
215-535 Bialystok, Poland
? Website: www.zintronic.pl
Compliance Information
[ROHS] [CE]
Statement of Conformity: This product and its accessories are marked with the "CE" mark, complying with applicable harmonized European standards under the Low Voltage Directive 2006/95/EC, EMC Directive 2004/108/EC, and RoHS Directive 2011/65/EU. The WEEE Directive (2012/19/EU) applies in the European Union. Products marked with this symbol should not be disposed of with municipal waste. For proper recycling, return the product to your local supplier when purchasing equivalent new equipment or dispose of it at designated collection points.
