Zintronic IP WiFi Camera User Manual (V380 Pro)

Configure Camera Time

1. Enter the [V380 Pro] application.
2. Click on "more options" and go to settings ⚙️.
3. Enter the time of the device ⏰.
4. Select the correct time zone ?.
5. Make sure the time is set correctly.

FAQ

1. Why is my device offline?
   Check if: The device is connected correctly to the power supply and configuration was done correctly.
2. SD memory card can not be read?
   Please check your SD card to see if it meets the quality requirements. If the Wi-Fi signal is not stable, the card may not be identified.
3. Is the camera disconnecting?
   Check the power supply and the Internet network. If restarting the camera does not help, remove and re-add the device in the application.
4. Video interrupts or video running slow.
   If the video is still loading/buffering, check the internet connection.
5. How can other people watch the video?
   Share your account in the app with others.
6. How many people can use the account at the same time?
   There are no restrictions.

Precautions

Use the Right Power Source

The input voltage for the cameras is 12V DC/1A or 12V DC/2A. Use only the original power supply supplied with the product or another with the above parameters. Connect the camera to an appropriate power source. Incorrect connection threatens its failure or damage.

Handle Camera with Care

Use the camera according to the instructions. Avoid hitting, shaking, or other improper handling or storage, as this may result in damage to the camera.

Storage Media Usage - SD Card

Use only memory cards recommended for working with cameras or others with a speed class of at least 10. Using other cards may lead to incorrect storage of material on the memory card.

Protection Against Factors Atmospheric

Camera connection cables should be protected against the influence of weather conditions, i.e., rain, snow, or moisture, by using recommended spacers. Improper protection can result in permanent damage to the equipment and loss of service warranty.

Camera Working Environment

The cameras are designed for use in environments with temperatures between -20°C to +60°C and humidity 10%-90%.

Do Not Use Strong or Abrasive Agents Cleaners for Cleaning the Camera Body

If the camera is dirty, clean it with a damp cloth. If dirt is resistant, use a mild detergent and gently wipe the camera.

Do Not Point the Camera Towards the Sun

Do not point the camera at the sun or other sources of very bright light. This threatens the appearance of stains, even if the camera is switched off, and consequently damages the camera matrix.

Do Not Place the Camera in Places Occurrence of Disturbances

If the camera is installed near devices emitting electromagnetic fields, this may lead to malfunctioning of the camera.

Camera Connection

1. Connect the camera to the power supply using the power adapter included in the kit.

Creating an Account in the App

1. Download the [V380 Pro] application from the Google Play Store or Apple App Store and launch it.
2. Allow access to notifications.
3. Read and confirm the terms and conditions.
4. Register in the application.
5. Select your region and enter your e-mail and then continue.
6. Enter the code you will receive on email (check spam).
7. Set a camera password.

Adding a Device to the App

1. Run the application and log in.
2. Make sure you are connected to the Wi-Fi network to which you want to add the camera.
3. Click the "+" icon to add a camera ➕.
4. Allow access to the camera.
5. Scan the QR code from the sticker on the camera or from the sticker on the box.
6. Allow the app to access the location.
7. Enter the password for the Wi-Fi network to which you want to connect the camera and confirm.
8. Follow the code scanning instructions and confirm. [Diagram: A visual representation showing a required distance of 10cm~30cm between the phone screen and the camera for successful code identification.]
9. Scan the code from the phone screen with the camera.
10. When you hear "Wi-Fi connecting", click "Voice prompt of scanning successfully" [Voice Prompt].
11. Name the camera and click [Finish] ✔️ or skip.
12. You can save the QR code to the device or skip, then click [Finish] ✔️.
13. Change the password to secure access to the camera.

    WARNING: Please set a password for your device for better privacy!

    [Set Password]

Contact and Importer Information

Contact: +48 85 677 70 55, support@zintronic.pl

For technical support, visit https://zintronic.com/technical-support. We provide technical support to our customers from Monday to Friday from 8:00 AM to 4:00 PM.

Importer: Zintronic, Modzelewskiego St., 215-535 Bialystok, Poland. Website: WWW.ZINTRONIC.PL

Statement of Conformity: This product and, if applicable, the supplied accessories, are marked with the "CE" mark, and therefore comply with the applicable harmonized European standards listed in the Low Voltage Directive 2006/95/EC, EMC Directive 2004/108/EC, RoHS Directive 2011/65/EU, and 2012/19/EU (WEEE Directive). In the European Union, products marked with this symbol may not be disposed of with municipal waste. For proper recycling of this product, please return it to your local supplier when you purchase equivalent new equipment or dispose of it at designated collection points.