Lutron Caséta, RA2 Select, and RadioRA 3 - Integration Guide

To integrate Lutron Caséta, RA2 Select, RadioRA 3, or Homeworks QSX with Alarm.com, the devices must be configured using the Lutron App, the Lutron account must be registered with Alarm.com, and the devices must be added using the Add Device Portal.

Note: This article contains instructions for integrating Lutron Caséta, RA2 Select, or RadioRA 3 with Alarm.com. For instructions on integrating Lutron RadioRA 2 and HomeWorks QS with Alarm.com, see RadioRA 2 and HomeWorks QS Integration - Installation guide.

Prerequisites for Installations

• Lutron app
• Caséta Wireless Smart Bridge, Caséta Wireless Smart Bridge Pro, RA 2 Select Main Repeater, or RadioRA 3 All-in-One Processor
• Alarm.com customer account

Configure Lutron Equipment Using the Lutron App

Note: If the Lutron Caséta, RA2 Select, RadioRA 3, or Homeworks QSX All-in-One Processor has already been configured with the Lutron account, proceed to Register the Lutron account with Alarm.com.

1. Download the Lutron App from the mobile device's app store.
2. Tap Get Started.

Lutron App Interface Description: The app displays buttons for 'Get Started', 'Sign In', and 'Pro Installer Mode'. The publisher is Lutron Electronics Co., Inc.

3. Instruct the customer to use their primary email and a temporary password to sign up a new account.

4. Verify the phone being used for setup is on the same network as the Lutron Caséta, RA2 Select, RadioRA 3, or Homeworks QSX All-in-One Processor.

5. Follow instructions to set up the Lutron Caséta, RA2 Select, RadioRA 3, or Homeworks QSX All-in-One Processor, and then associate devices to it.

RadioRA 3 Devices

RadioRA 3 devices must be activated using the Lutron app before being integrated to Alarm.com.

To Activate the RadioRA 3 Devices Using the Lutron App:

1. Log into the Lutron app.
2. Tap ☰.
3. Tap Integrations.
4. Tap Alarm.com.
5. Tap Devices.
6. Tap Add/Remove Devices.
7. Tap an area.
8. Tap the devices that will be shared with Alarm.com.
9. After all desired devices are selected, tap Save.
10. Continue with additional areas if needed.

Register the Lutron Account with Alarm.com

Verify Required Add-ons on Customer's Service Package

Lutron integration requires the following add-ons to be selected on the customer's Service Package:

• Light & Thermostat Bundle, or Lights
• Lutron Integration

Service Package Options Description: A section labeled 'ENERGY MANAGEMENT & AUTOMATION' shows checkboxes for 'Lights and Thermostat Bundle' (selected), 'Lights', 'Thermostats', 'Locks', 'Energy Monitoring', and 'Lutron Integration' (selected).

The Service Package can be verified and updated using the Partner Portal or MobileTech app. For more information about how to update the Service Package, see Update the service package on a customer account.

Integrate the Lutron Account to Alarm.com Using the Add Device Portal

Once the Lutron Caséta, RA2 Select, RadioRA 3, or Homeworks QSX All-in-One Processor have been configured in the Lutron app, the Lutron login can be linked to the Alarm.com account using the Add Device Portal in the customer website or customer app.

Important: Before a Lutron device can be added to an Alarm.com account, Lutron and Lutron Connect must be enabled on the Device and Wizard Preferences page on the Partner Portal.

For more information about how to enable the Add Device Portal, see Add Device Portal.

Note: A single Lutron account may be paired with a single Alarm.com account. Multiple Alarm.com accounts cannot be integrated to a single Lutron account, and multiple Lutron accounts cannot be integrated to a single Alarm.com account.

Add the Lutron Device to Alarm.com

To Add the Lutron Device Using the Customer Website:

1. Log into the customer website.
2. Click Settings.
3. Click Manage Devices. (Icon Description: A graphic representing 'Manage Devices' with the text 'Manage your system devices and settings.')
4. Click Add Device.
5. Click Lighting and Appliance Control. (Icon Description: A graphic representing 'Lighting and Appliance Control'.)
6. Click Lutron Caseta Pro, RA2 Select, and RadioRA 3 systems.
7. Click Begin Installation.
8. Enter the email address and password associated with the Lutron account, then click Sign In.
9. Click Authorize.
10. It may take several minutes before the device appears on the account.

To Add the Lutron Device Using the Customer App:

1. Log into the customer app.
2. Tap ☰.
3. Tap Add Device.
4. Tap Lighting and Appliance Control.
5. Tap Lutron Caseta Pro, RA2 Select, and RadioRA 3 systems.
6. Tap Begin Installation.
7. Enter the email address and password associated with the Lutron account, then click Sign In.
8. Click Authorize.
9. It may take several minutes before the device appears on the account.