OTTOCAST Play2Video Pro User Manual

Function Usage

1. Connect to mobile phone via Bluetooth

To connect your phone via Bluetooth, follow these steps:

1. Turn on the Bluetooth of your phone, and then open the Bluetooth application of the AI box.
2. Click the search button to search. After the search is completed, click the Bluetooth name of your phone and click to start pairing.
3. Select "Pair" on the pairing pop-up window that appears on your phone.

Visual Description: The screen shows options to enable mobile phone's Bluetooth and open the Bluetooth app on the adapter. It displays a "BT phone" icon and a pairing interface showing "Pair", "Available", "No paired devices", and "No available devices found". Users select their phone's Bluetooth name to pair.

2. How to connect to the Internet?

Navigate to Settings > Network & Internet > Wi-Fi.

3. How to connect Play2Video pro to use wireless CarPlay

1. First, pair your iPhone and Play2Video pro via Bluetooth.
2. Open CarPlay. Check for pop-up notifications on your phone and click "Allow".

Note: Using Wireless CarPlay will disable the adapter's WiFi network functionality.

4. How to connect Play2Video pro to use wireless Android Auto?

1. First, pair your Android smartphone with Play2Video pro via Bluetooth.
2. Open Android Auto. Check for pop-up notifications on your phone and click "Allow".

Note: Using Wireless Android Auto will disable the adapter's WiFi network functionality.

5. How to connect and use Bluetooth remote control?

1. Enable the Bluetooth pairing mode of the remote control, and then open the Bluetooth application of Play2Video pro.
2. Click the search icon to search for the Bluetooth name of the remote control and pair it.

6. Language setting

Navigate to Settings > System > Language & Input Method.

7. Which cars can be used?

This device is compatible with cars equipped with wired CarPlay.

8. How to upgrade firmware?

Method One:

Connect to the network and click on the interface FOTA to upgrade.

Method Two:

1. Format USB to FAT32.
2. Copy update.zip to the root folder of the USB.
3. Insert the USB into the AI box and turn it on. Click [Wipe data and format flash], then click Install next.
4. During the update, the red and blue lights will flash cross rapidly.
5. Once the update is complete, the system will reboot. Delete the update.zip file or unplug the USB.

9. How to submit product usage logs?

Method One:

Connect to the network, navigate to Settings > Factory Mode > Submit Log.

Method Two:

1. Prepare a USB formatted as FAT32 and create a new folder named "boxlog".
2. After the issue arises, plug the USB into the adapter and wait 2 minutes. The log files will automatically copy to the memory card.
3. Remove the USB and compress the entire "boxlog" folder and send it to OTTOCAST.

10. Indicator status

LED indicator light:

• Connect the power supply: The red light is always on.
• Successfully connected to the car: The blue light is always on.
• Updating: Red and blue lights flash cross rapidly.

11. Check software version

Navigate to Settings > About > OS version.

Frequently Asked Questions

1. Why is it easy to get disconnected when I use my iPhone to share the Internet?

Due to the security protocol of hotspot sharing on some iOS 15 models, you may need to manually add a network. The steps are as follows:

First, clear the originally connected hotspot: Navigate to Settings > Network and Internet > WiFi > Stored networks > Clear original network.

Step 2: Open the iPhone mobile hotspot and add a new hotspot. Navigate to Settings > Network and Internet > WiFi > Saved networks > Add a new network. Enter the network name, select "WPA/WPA 2 PSK" for security, and enter the password.

Step 3: Complete the connection.

2. What is the maximum supported capacity of Play2Video pro?

Play2Video pro supports USB drives up to 128GB, formatted as FAT32 or exFAT. If the USB format is incorrect, you can first plug the USB into a computer and format it into FAT32 or exFAT format.

3. What should I do if wireless CarPlay/Android Auto cannot connect?

Navigate to Settings > Network and Internet > Hotspots and tethering > WLAN hotspot > Turn on. Clear the Bluetooth/WIFI records of the phone and Play2Video pro, then reconnect.

Note: In special cases, go to Settings > Network and Internet > Hotspots and Network Sharing > WLAN Hotspot > AP Band. Select the 2.4GHz band, enable it, clear the Bluetooth/WIFI records of the phone and Play2Video pro, and then reconnect.

4. How to restore Play2Video pro to factory settings?

Navigate to Settings > System > Reset Options > Wipe All Data (Factory Reset).

5. Why is the sound quality different when playing music on wireless CarPlay?

The primary issue is audio bandwidth. Wired CarPlay supports lossless sound quality, while wireless CarPlay does not support lossless sound quality.

6. Does Play2Video pro support my car?

As long as the original car has wired CarPlay and it functions normally, Play2Video pro can support it.

Note: If some car models are not supported, please restore the original car's factory settings and reconnect. If it still doesn't work, please upload the LOG to OTTOCAST.

7. What should I do if my car crashes back to the original car screen or suddenly fails to connect?

1. First, confirm whether there is any problem with Play2Video pro (e.g., cable not plugged in properly, indicator light is red). If there is no abnormality, reset the original car system to check if the problem is solved.
2. Some models may restart Play2Video due to insufficient power supply from the original USB port. Please purchase OTTOCAST's Y-type cable to add additional power supply to Play2Video pro.

8. Why does the Play2Video pro LED light still come on after the car is turned off, and how long does it take for it to go out?

1. After the engine is turned off and the screen goes out, the host will not power off immediately. Generally, the host will power off about 1-3 minutes after turning the key, getting out of the car, and locking the door. The Play2Video pro light will then go out.
2. The USB port of some models is powered for a long time. To save power, you can disconnect Play2Video pro from the car before getting off.

9. When should I use a Bluetooth remote controller?

A Bluetooth remote controller is suitable for cars that cannot touch the screen. It is also useful for some post-installed applications (APKs) that cannot be controlled by the original car joystick or knob, such as YouTube, Spotify, etc.

10. After restoring to factory settings, "Device not activated" is displayed in the lower right corner. How to solve it?

Please connect to an available network; the prompt will disappear automatically.

11. Why can't I watch Netflix and YouTube when I'm connected to my phone's hotspot?

1. Please make sure there are no network restrictions set on your mobile phone.
2. Please restart your phone and reconnect to the phone hotspot to see if it works.
3. Please use another WiFi network for testing.