REPLACING THE CHAIR BASE WOOD INSERT

To ensure that Human Touch products are repaired in a manner that is fully consistent with the practices used during the manufacturing process, Human Touch requires that all product repairs are performed using only factory-new parts and in accordance with these product repair instructions.

SERVICE LEVEL: 2

Tools Required

Large flat-head or Phillips-head screwdriver, small Phillips-head screwdriver

NOTE: SAVE ALL REMOVED PARTS FOR USE DURING REASSEMBLY

GET READY

1. Power off the chair and unplug it. ?
2. Using two people, turn the chair gently on its right-hand side.
   [Diagram: Chair tilted on its right side]

REMOVING THE WOOD INSERT

1. Using a large flat-head or Phillips-head screwdriver, remove the four large screws from the bottom of the wood insert.
   [Diagram: Bottom view of chair base showing screw locations for wood insert]
2. Using a small Phillips-head screwdriver, remove the five screws from the inner black metal frame.
   [Diagram: Inner black metal frame showing five screw locations]
3. Remove the wood insert.

INSTALLING THE NEW WOOD INSERT

1. Place the insert into position, aligning the screw holes with the corresponding holes in the chair frame.
2. Using a small Phillips-head screwdriver, replace the five screws you removed from the inner black metal frame.

3. HINT: Using your other hand to pull the top of the chair base toward you as you replace the screws makes it easier to align the screw holes.

4. Using a large flat-head or Phillips-head screwdriver, replace the four large screws you removed from the bottom of the wood insert.
5. Gently return the chair to an upright position.