human touch® iJoy® 245

Welcome to Human Touch®

Human Touch has been a leader in massage products for decades, combining state-of-the-art technology with the ancient healing art of massage. Human Touch Massage Systems are vital components for achieving balance between physical and mental well-being.

The Human Touch iJoy massage chair integrates patented Human Touch® Massage System technology, emulating techniques used by massage and chiropractic professionals for back and spinal care.

For more information about Human Touch products, visit humantouch.com or call Customer Service at 800-355-2762.

The Human Touch® Massage System is the preferred technology of the ACCO (American College of Chiropractic Orthopedists).

Human Touch is a member of the World Federation of Chiropractic and is Member Tested and Recommended by the National Health & Wellness Club.

For questions or comments regarding this manual, contact documentation@humantouch.com.

Keep It Safe: Important Safety Instructions

Always follow basic precautions when using an electrical appliance.

DANGER: To reduce the risk of electrical shock

• Always unplug this product from the electrical outlet immediately after use and before cleaning.

WARNING: To reduce the risk of burns, fire, electric shock or injury to persons:

• Do not put hands or fingers near the massage mechanism or rollers while the product is running.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or a similarly qualified person.
• An appliance should never be left unattended when plugged in. Unplug from outlet when not in use, and before putting on or taking off parts.
• Do not operate under blanket or pillow; excessive heating can occur.
• Close supervision is necessary when this product is used by, on, or near children, invalids, or disabled persons.
• Use this product only for its intended use as described in this manual.
• Never operate this product if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or dropped into water. Return to a service center for examination and repair.
• Do not carry this appliance by the power cord or use the cord as a handle.
• Always keep the power cord away from heated surfaces.
• Never operate this product with the air openings blocked. Keep them free of lint, hair, and the like.
• Never drop or insert any object into any opening.
• Do not use outdoors.
• Do not operate where aerosol (spray) products are being used or where oxygen is being administered.
• To disconnect, turn all controls to the OFF position, then remove plug from outlet.
• Do not massage any area of the body that is swollen, inflamed, or covered with skin eruptions.
• Do not use this product when standing on a damp floor, or when any part of the body is in contact with plumbing or any similar ground.
• Connect this appliance to a properly grounded outlet only. See GROUNDING INSTRUCTIONS.
• Do not use this product if noise above normal sound is heard.
• Do not stand on or in appliance. Use only while seated.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless supervised. Children should be supervised to ensure they do not play with the appliance.
• After servicing, zipper must be fastened by wire tie.

Safety Precautions

• Comfortable clothing is recommended while using this product.
• This product was meant to be used in a relaxed position. Never force any body part into the backrest area while the rollers are moving.
• If you feel any abnormal discomfort, turn off the power immediately and do not use the product. Consult your physician.
• Do not sit on the controller.
• Do not pull on the AC cord.
• When using this product after it has been in storage, check to see that the product is operating properly prior to use.
• Always confirm that there are no obstacles behind the product and that there is sufficient space to recline.

SAVE THESE INSTRUCTIONS

Do not attempt to repair this product yourself. This product is designed for personal in-home use. Commercial use will void warranty.

For All Grounded Cord-Connected Products: Grounding Instructions

This product must be grounded. Grounding provides a path of least resistance for electrical current to reduce the risk of electric shock. This product is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

DANGER: Improper connection of the equipment-grounding conductor can result in a risk of electronic shock.

Check with a qualified electrician or serviceman if you are in doubt as to whether this product is properly grounded. Do not modify the plug provided with the product - if it will not fit the outlet, have a proper outlet installed by a qualified electrician.

This product is for use on a nominal 120-volt circuit and has a grounding plug that looks like a standard grounded outlet (A). A temporary adapter (B, C) may be used to connect this plug to a 2-pole receptacle if a properly grounded plug is not available. The temporary adapter should be used only until a properly grounded outlet (A) can be installed by a qualified electrician. The green colored, rigid ear, lug or the like extending from the adapter must be connected to a permanent ground such as a properly grounded outlet box cover. Whenever the adapter is used, it must be held in place by a metal screw.

The use of a temporary adaptor is not permitted in Canada.

WARNING:

This product is equipped with a thermal resetting protection device. If the product suddenly stops and will not start, turn the main power switch, located on the back of the product, to OFF and do not operate the product for at least 30 minutes. Failure to turn the product off may result in the product starting unexpectedly when the product cools.

Get Ready: Assembly

Your Human Touch iJoy massage chair requires some simple assembly (no tools required).

1. Unpack the box

   The box contains the chair, headrest, cup holder liner, and cup holder lid.

2. Install the cup holder

   Insert the cup holder liner and the cup holder lid into the designated slot on the chair arm.

3. Attach the headrest

   Insert the two metal backrest posts into the holes on the top of the backrest.

4. Secure the headrest

   Push down on the headrest to secure it firmly to the backrest.

5. Adjust the headrest

   Push the headrest forward or backward to adjust it for maximum comfort.

   To remove the headrest, insert both hands between the headrest and the backrest and locate each backrest post. Push the levers on each post to release the headrest. Pull up on the headrest to remove it.

The iJoy-245 control panel offers a convenience outlet, which enables you to plug in a low-wattage appliance such as a lamp or laptop. Do not plug in appliances that use wattages higher than 1 AMP, such as a vacuum or a hair dryer.

Take a Seat: Operation

Using your Human Touch iJoy massage chair is easy! Just plug it in, power it on, then use the backrest handle to adjust the backrest angle for maximum comfort.

1. Plug it in

   Plug the power cord into a grounded power source.

2. Child safety lock

   Make sure the child safety lock (located near the power switch) is set to 'Unlock'. Setting it to 'Lock' prevents the power switch from being turned on. Keep it in the 'Locked' position when unattended to prohibit children from using the chair.

3. Power on

   Turn the master power switch (on the left-hand side of the chair) to 'ON'.

4. Locate the on-board controller

   The on-board controller is conveniently located on the left-hand arm of the chair. The buttons are ergonomically aligned for easy use.

5. Get comfortable

   While sitting in the chair, adjust the backrest by pulling the backrest handle up. Lean backward or forward until you find a comfortable position. Release the handle.

When changing backrest direction, there is a slight pause while the chair gears shift. This is perfectly normal.

Take Control: Massage Techniques & Programs

Your Human Touch iJoy massage chair lets you customize your massage using a wide variety of massage modes. Choose from three stationary massage techniques and a rolling massage, or combine them! Use the Position and Zone buttons to target your massage to a specific area, or select one of the three auto massage programs and let the chair take control. No matter how you use it, your Human Touch iJoy massage chair offers maximum massage flexibility and refreshing benefits.

Control Panel Overview

• Stop/Auto Park: Stops the massage and parks the massage rollers at the top of the backrest.
• Power: Light indicates that master power switch is on.
• Position (Up/Down arrows): Use these buttons along with any massage technique to target the massage to the desired area of your back.
• Zone: Targets your massage to a six-inch zone. Use the Position buttons to focus your massage on the desired area.
• Massage Programs: Massage the specified area of your back for 15 minutes, using a variety of massage techniques. The corresponding LED lights on the remote indicate which massage mode is currently in use.
  • Full: Massages your entire back.
  • Upper: Massages your upper back.
  • Lower: Massages your lower back.

Massage Techniques

Customize Massage Intensity

The massage-softening pad softens the massage intensity. For a stronger massage, remove the massage-softening pad.

To experience the full power of Human Touch, just remove the massage-softening pad. But keep it handy, in case you want to replace it in the future.

1. Open the zipper on the front of the backrest.
2. Remove the massage-softening pad from the pocket.
3. Close the zipper.

You can re-insert the massage-softening pad in the future, following these same steps.

Replacement massage-softening pads are available from Human Touch, for an additional charge.

Your Human Touch iJoy massage chair may have zips that are closed with a plastic Security Tie. Cut the Security Tie with a nail clipper or other suitable instrument. Take care not to cut the chair upholstery.

Care and Maintenance

To keep your product working and looking its best, please follow these simple care guidelines.

Cleaning:

1. Be sure to unplug before cleaning.
2. Do not use benzene, thinner or any other solvents on your massage chair.
3. Remove dust on the backrest or armrest with a vacuum cleaner.
4. If the backrest or armrests become dirty, wipe with a damp cloth, then a dry cloth.
5. Common upholstery cleaners may be used for tough stains.
6. When cleaning the remote control or around the power switch, use a dry cloth only. Never use a damp cloth to clean the controller or power switch.

Fabric Care:

To maintain your Human Touch product in optimum condition, dust it frequently and/or vacuum it with a soft brush vacuum extension. SofSuede™ products can also be brushed with a suede brush. Wipe with a slightly damp cloth as necessary. For tougher stains on non-leather products, use a mild detergent mixed with water. Leather products should be wiped down occasionally with a leather furniture cleaning solution.

WARNING:

Be sure to test any cleaning solution on a small, inconspicuous part of the product to ensure that the colour does not fade prior to using the solution on the entire product surface.

Maintenance and Repair:

1. The mechanisms of this product are specially designed and constructed to be maintenance free. No periodic lubrication or servicing is required.
2. Your chair should only be serviced by an authorized service center.

Storage:

1. When not in use for a long period of time, it is recommended that the chair be covered, the power lead be coiled and that the unit be placed in an environment free of dust and moisture.
2. Do not store near heat or open flame. Do not leave this product exposed to direct sunlight for long periods of time. This may cause fading or damage.

Miscellaneous:

1. Foreign objects should not be inserted between the massage nodes or the unit housing.
2. Care should be taken not to overload the unit.

Limited Warranty

Human Touch designs, develops, manufactures, and sells innovative, high-quality massage products. The Human Touch product purchased comes with a limited warranty covering mechanical or structural defects in workmanship within the coverage guidelines and limitations outlined below.

Coverage Guidelines:

The warranty begins on the original purchase date and consists of:

• Factory Service (Labor): Human Touch will supply packing materials, cover return shipping to Human Touch, repair parts covered by this warranty and labor for repair work and return shipping to purchaser when repairs are completed.
• Parts Only (Parts): Human Touch will supply repair parts that are covered by this warranty and return shipping to purchaser for repairs performed at the factory.
• Structural (Metal Frame): Human Touch will supply packing materials and repair parts covered by this warranty and return shipping to purchaser for repairs performed at the factory.

Human Touch iJoy Chairs Warranty Table

In the unlikely event that your Human Touch product malfunctions or requires repair, contact your retailer. For USA customers only, contact Human Touch Customer Service at (800) 355-2762 between the hours of 6 AM and 5 PM PST or cs@humantouch.com. You can also send a fax to customer service at (800) 840-2940.

All warranty service requires approval and authorization by Human Touch. Products require a Return Merchandise Authorization Number (RMA) for any returns to the factory. For returns, the consumer is responsible for packing the product in the original box or in approved packaging that is available for sale from Human Touch. Shipping and freight coverage under this warranty requires scheduling by Human Touch and only includes "curb-side" pickup/delivery. Products received without a valid RMA number or one clearly marked on the box will be refused.

General Limitations:

• The warranty is only valid within the United States and Canada provided the product has been operated according to the instructions and has not been misused or damaged.
• All service covered by this warranty must be approved by Human Touch and repairs performed by authorized technicians.
• The warranty applies only to the massage chair; accessories or enhancements are not covered.
• Important exclusions apply to cosmetic items such as fabrics, woods, foams, padding, plastics covers, etc.
• Human Touch is not responsible in any way for losses, damages, or inconvenience caused by equipment failure.
• For a complete listing of warranty coverage, exclusions, and limitations, visit humantouch.com.
• Warranties do not apply to rental, business, commercial, institutional, or other non-residential users.
• Separate warranty terms apply to used/refurbished products including those received out-of-box. Proof of purchase (original receipt) is required for all warranty repairs.

Extended Warranties:

Human Touch offers extended warranty programs to enhance ownership of the Human Touch product. Extended warranty purchases are available within 90 days of purchase of Human Touch product from either the retailer or direct from the Human Touch Customer Service Department.

Please visit humantouch.com for the latest terms and pricing for extended warranties.

Specifications

*Specifications are subject to change without prior notice.

To Replace the Fuse:

1. Turn the Power button to OFF and unplug the chair from the wall outlet.
2. Using a small screwdriver or a coin, turn the fuse holder (located on the power panel) approximately ⅛ turn counter-clockwise. The fuse holder pops slightly out.
3. Replace the fuse with a new 5.0 amp fuse, then reinsert the fuse holder into the power panel.
4. Turn the fuse holder ⅛ turn clockwise to secure it.
5. Plug the chair back into the wall outlet and turn it on.