Human Touch iJOY Total Massage Chair
Use & Care Manual
Introduction
Welcome to the World of iJOY Total Massage by Human Touch.
This massage chair offers full-body bliss, leaving you relaxed, refreshed, and rejuvenated. It features advanced FlexGlide 360 technology, simulating professional massage techniques. The chair includes a fully-encompassing foot and calf massager, along with soothing air massage for the shoulders, arms, and seat. It's designed to be the perfect addition to your living space after a long day or a tough workout.
Please read this manual carefully to ensure you use all features safely and effectively.
Proudly endorsed by: WORLD FEDERATION OF CHIROPRACTIC
Register your product at www.humantouch.com to simplify the warranty process.
Important Safety Instructions
When using an electrical appliance, basic precautions should always be followed:
DANGER: To reduce the risk of electrical shock
- Always unplug this product from the electrical outlet immediately after using and before cleaning.
WARNING: To reduce the risk of burns, fire, electric shock or injury to persons:
- Do not put hands or fingers near the massage mechanism or rollers while this product is running. Touching the mechanism can result in injury from the rollers squeezing together.
- If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similarly qualified person to avoid a hazard.
- An appliance should never be left unattended when plugged in. Unplug from outlet when not in use, and before putting on or taking off parts.
- Do not operate under a blanket or pillow. Excessive heating can occur and cause fire, electric shock, or injury to persons.
- Close supervision is necessary when this product is used by, on, or near children, invalids, or disabled persons. Keep children away from the extended foot support or other similar parts.
- Use this product only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer.
- Never operate this product if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or dropped into water. Return this product to a service center for examination and repair.
- Do not carry this appliance by the supply cord or use the cord as a handle.
- Always keep the power cord away from heated surfaces.
- Never operate this product with the air openings blocked. Keep the air openings free of lint, hair, and the like.
- Never drop or insert any object into any opening.
- Do not use outdoors.
- Do not operate where aerosol (spray) products are being used or where oxygen is being administered.
- To disconnect, turn all controls to the OFF position, then remove plug from outlet.
- Do not massage any area of the body that is swollen, inflamed, or covered with skin eruptions.
- Do not use on unexplained calf pain.
- Do not use this product when standing on a damp floor, or when any part of the body is in contact with plumbing or any similar ground.
- Connect this appliance to a properly grounded outlet only. See GROUNDING INSTRUCTIONS.
- Use heated surfaces carefully. May cause serious burns. Do not use over sensitive skin areas or in the presence of poor circulation. The unattended use of heat by children or incapacitated persons may be dangerous.
- Do not use this product if noise above normal sound is heard.
- Do not stand on or in the appliance. Use only while seated.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
Safety Precautions:
- Comfortable clothing is recommended while using this product.
- This product is meant to be used in a relaxed position. Never force any body part into the backrest area while the rollers are moving.
- If you feel any abnormal discomfort during the operation of this product, turn off the power immediately and do not use the product. Consult your physician.
- Do not sit on the controller.
- Do not pull on the AC cord.
- When using this product after it has been in storage, check to see that the product is operating properly prior to use.
- Always confirm that there are no obstacles behind the product and that there is sufficient space to recline.
Grounding Instructions:
This product must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for electrical current to reduce the risk of electric shock. This product is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
DANGER: Improper connection of the equipment-grounding conductor can result in a risk of electronic shock. Check with a qualified electrician or serviceman if you are in doubt as to whether this product is properly grounded. Do not modify the plug provided with the product; if it will not fit the outlet, have a proper outlet installed by a qualified electrician.
This product is for use on a nominal 120-volt circuit and has a grounding plug that looks like the plug illustrated in sketch (A). A temporary adapter that looks like the adapter used in sketches (B) and (C) may be used to connect this plug to a 2-pole receptacle as shown in sketch (B), if a properly grounded plug is not available. The temporary adapter should be used only until a properly grounded outlet (sketch A) can be installed by a qualified electrician. The green colored, rigid ear tab or the like extending from the adapter must be connected to a permanent ground such as a properly grounded outlet box cover. Whenever the adapter is used, it must be held in place by a metal screw.
For all grounded cord-connected products:
Grounding methods:
- (A) Grounded Outlet with Grounding Pin
- (B) Adapter with Tab for Grounding Screw
- (C) Metal Screw connecting to Grounded Outlet Box
The use of a temporary adapter is not permitted in Canada.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
WARNING: This product is equipped with a thermal resetting protection device. This is an added safety feature to protect you and this product from overheating. If the product should suddenly stop and will not start, turn the main power switch, located on the back of the product, off and do not operate the product for at least 30 minutes. Failure to turn the product off may result in the product starting unexpectedly when the device cools.
Getting Started: Unpack and Assemble
Your iJoy Total Massage chair requires some simple assembly. Just install the side panels, attach the seat cushion, place the head pillow, and you're done!
Step 1: Unpack the Boxes
BOX 1: Chair Base, Side Panels
BOX 2: Seat Cushion, Head Pillow
Step 2: Assembly
- Raise the backrest to the upright position (Figure 1).
- Align the post on the bottom of one side panel with the corresponding hole on the chair base (Figure 2).
- Align the three posts in the center of the side panel with the corresponding holes on the chair base (Figure 3).
- Push firmly down on the side panel to secure it (Figure 4).
- Repeat steps 2-4 to install the other side panel (Figure 5).
- Squeeze the two sides of the seat cushion together to minimize its width, then place the seat cushion into position on the chair seat (Figure 6).
- Connect the two air hoses to the corresponding air hoses on the chair base (Figure 6). IMPORTANT: Push both sides of the hose connection firmly together to ensure the connection is secure.
- Slide the cushion back as far as it will go, then press down on the cushion to secure it. The cushion is secured using hook-and-loop fasteners (Figure 7).
- Zip each side of the cushion to the chair side panel (Figure 8).
- Slide the head pillow flap through the retaining strap from the front, then adjust the pillow to the desired height (Figure 9).
- Secure the remote control cable to the side of the chair using the cable guide (Figure 10).
- Plug in the chair, then turn the power switch to On (Figure 11).
- Insert the remote control into the remote pocket on the left-hand side panel (Figure 12).
Taking a Seat
- Use the Recline button on the remote control to recline the chair to the desired position (Figure 13).
- Push outward with your feet to extend the footrest to a comfortable position (Figure 14).
Taking Control: Operating the iJOY Massage Chair
Choose a massage technique to suit your mood. Your iJOY Massage Chair lets you customize your massage using a wide variety of techniques. Choose from three stationary massage techniques and a rolling massage, or select one of the three auto massage programs and let the chair take control.
You can add foot and calf, seat, arm, or shoulder air massage to any manual massage, or enjoy an air massage on its own. No matter how you use it, your iJOY massage chair offers maximum massage flexibility and refreshing benefits.
The iJOY Massage Chair automatically limits your massage to an ideal 15-minute interval. To restart, simply re-select your favorite massage setting.
When you're not using the remote, store it in the convenient pocket on the left side of the seat cushion.
Remote Control Functions:
- Stop/Park: Stops the massage and returns the massage mechanism to the top of the backrest.
- Full Body / Shoulder / Low Back: Three focused auto massage programs automatically massage you for 15 minutes each, using a variety of massage modes. The corresponding LED lights indicate which massage mode is currently in use.
- Position: During a manual massage, adjusts the massage mechanism position to the desired location.
- Width: Focus or diffuse massage pressure during a Glide massage. Select the width setting after selecting Glide.
- Stop: Immediately stops the massage.
- Range: After starting a massage, select from five vertical massage ranges.
- Power Recline: Press and hold to recline/incline the chair.
- Air Massage: Select any or all of the four air massage zones. The air massage alternates between the selected zones. You can also adjust the foot and calf massage intensity.
Understanding Targeted Benefits
Targeted Benefit | What It Does | Benefits |
---|---|---|
Kneading | Kneads your back in a small, circular motion on both sides of your spine simultaneously. | Relieves tension and soreness by lifting and stretching muscles. Improves circulation and helps bring vital nutrients to the spinal area. |
Percussion | Alternates rapid-tapping strokes along the spine to stimulate both spinal muscles and spinal joint areas, emulating the percussive massage technique used in sports medicine for deep muscle therapy. | Flexes spinal joints and relieves pressure on the spinal column, invigorating the entire back area. |
Knd + Prc | Combines circular kneading motion with rapid-tapping percussion strokes. | Relieves muscle tension and spinal pressure, improves circulation, and invigorates the back, all at once. |
Glide Full/Zone | Rolls gently up and down your back near your spine. Select Glide Full to massage your whole back; select Glide Zone to focus your massage on a six-inch zone. Use the Position buttons to move the massage zone to the desired position on your back. | Warms and loosens your muscles, preparing your back for deeper massage. Relieves muscle tension, improves circulation, and relaxes the back. |
Care and Maintenance
To keep your product working and looking its best, please follow these simple care guidelines.
WARNING:
- Be sure to disconnect the power cord from the electrical outlet before cleaning.
- When cleaning the remote control or power switch, use a dry cloth only. Never use a damp cloth to clean any electrical component.
CAUTION:
- Be sure to test any cleaning solution on a small, inconspicuous part of the product to ensure that the color does not fade prior to using the solution on the entire product surface.
- Do not use benzene, thinner, or any other solvents on your product.
Cleaning Code Standard for SofHyde or Cloth: W
To maintain your Human Touch product in optimum condition, dust it frequently and/or vacuum it with a soft brush vacuum extension. If your product becomes dirty, use a water-based upholstery cleaner only. To treat stains, spot clean with an upholstery shampoo or a mild detergent foam.
Maintenance and Repair:
- The mechanics of this product are specially designed and constructed to be maintenance-free. No periodic lubrication or servicing is required.
- Your chair should only be serviced by a Human Touch-authorized service representative.
Use and Storage Environment:
- Do not place the chair in direct or reflected sunlight, as ultraviolet rays will quickly fade the upholstery color and cause SofHyde upholstery to rapidly deteriorate.
- Operate your chair in a room temperature between 41 and 104 degrees Fahrenheit (5 to 40 degrees Celsius) with humidity levels of 10% to 70% (non-condensing) to avoid damage.
- To prevent damage to the upholstery, before sitting in your chair, make sure there are no sharp objects in your pockets and no metal buttons or zippers that can come in contact with the chair.
- Do not place the chair where excessive dust and pet hair can migrate into the chair's electrical and mechanical components; this can cause malfunction over time.
- When not in use for a long period of time, we recommend that the chair be covered, the power cord be coiled, and that the unit be placed in an environment free of dust and moisture.
- Store your chair in a room temperature between 5 and 122 degrees Fahrenheit (-15 to 50 degrees Celsius) with humidity levels of 10% to 70% (non-condensing) to avoid damage; product stored in cold temperatures may require 48 hours at room temperature to function properly.
- Do not store near open heat or flame.
Having Trouble?
Your massage chair is a sophisticated combination of mechanics, electronics, and software working together to give you the ultimate massage. If your massage chair exhibits any abnormal behavior, please follow these steps to fully reset the chair:
- Turn the chair's power switch (on the rear of the chair) to Off.
- Unplug the chair from the power source.
- Wait 30 seconds.
- Plug the chair back into the power source, then turn the power switch back On.
If your chair has no power:
- Check the power cord: Make sure the power cord connection to the chair is secure and that the power cord is not damaged.
- Check the wall outlet: Plug a known working device into the outlet to ensure the outlet is working.
If the issue remains after these steps, please follow these instructions before contacting customer support:
- Locate the serial number on the label on the back of your chair and write it down.
- Locate your proof of purchase, as it will be needed to process any warranty claim.
- Write down the specific steps you took before experiencing the problem. For example: "I sat down in the chair, pressed recline, then I heard a loud noise that is not normal."
You are now ready to contact us!
Contact our Customer Experience team at 800-355-2762, Monday - Thursday 7 AM to 4:30 PM PST, Friday 7 AM to 3:30 PM PST, or email us at: csadmin@humantouch.com
Specifications:
Operating Voltage: | AC110-120V 60 Hz |
Power Consumption: | 0.7A |
Chair Size (upright): | 47" L x 30" W x 44" H |
Chair Size (reclined): | 61" L x 30" W x 34" H |
Product Weight: | 95 Lbs. |
Required Recline Clearance: | 11" |
Maximum Load Weight: | 285 Lbs. |
*Specifications are subject to change without prior notice.