Human Touch iJoy-2400 Robotic Massage Chair

Welcome to Human Touch. For decades, Human Touch has been a leader in massage products, blending advanced technology with the ancient healing art of massage. Balancing physical and mental needs is crucial, and Human Touch massage chairs are vital components for achieving this balance. Visit humantouch.com or call 800-355-2762 for more information.

This manual provides essential information for the safe and optimal use of your Human Touch iJoy massage chair. Please read it carefully.

Important Safety Instructions

[Warning] To reduce the risk of electrical shock, always unplug the product immediately after use and before cleaning.

[Warning] To reduce the risk of burns, fire, electric shock, or injury:

  • Keep hands and fingers away from the massage mechanism or rollers while the chair is operating.
  • If the power cord is damaged, it must be replaced by the manufacturer, service agent, or a qualified person to avoid hazards.
  • Never leave the appliance unattended when plugged in. Unplug when not in use and before adding or removing parts.
  • Do not operate under blankets or pillows, as excessive heating can cause fire, electric shock, or injury.
  • Close supervision is necessary when the product is used by, on, or near children, invalids, or disabled persons. Keep children away from extended parts.
  • Use only for its intended purpose as described in this manual. Do not use unrecommended attachments.
  • Never operate if the cord or plug is damaged, if it is not working properly, if it has been dropped or damaged, or dropped into water. Return to a service center for examination and repair.
  • Do not carry the appliance by the power cord or use the cord as a handle.
  • Keep the power cord away from heated surfaces.
  • Never operate with blocked air openings. Keep them free of lint, hair, etc.
  • Never drop or insert objects into any opening.
  • Do not use outdoors.
  • Do not operate where aerosol products are used or oxygen is administered.
  • To disconnect, turn all controls to OFF and remove the plug from the outlet.
  • Do not massage swollen, inflamed, or erupted skin areas.
  • Do not use on damp floors or when any part of the body is in contact with plumbing or similar grounds.
  • Connect only to a properly grounded outlet. See Grounding Instructions.
  • Do not use if abnormal noise is heard.
  • Do not stand on or in the appliance; use only while seated.
  • This appliance is not intended for use by persons with reduced physical, sensory, or mental capabilities, or lack of experience, unless supervised by a person responsible for their safety. Supervise children to ensure they do not play with the appliance.

Safety Precautions:

  • Wear comfortable clothing.
  • Use the product in a relaxed position. Never force body parts into the backrest area while rollers are moving.
  • If you feel abnormal discomfort, turn off the power immediately and consult a physician.
  • Do not sit on the controller.
  • Do not pull on the AC cord.
  • Before using after storage, check for proper operation.
  • Ensure no obstacles are behind the product and there is sufficient space to recline.

Grounding Instructions: This product must be grounded. If it malfunctions, grounding provides a path of least resistance for electrical current to reduce the risk of electric shock. The product is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate, properly installed, and grounded outlet according to local codes. [Warning] Improper connection of the grounding conductor can result in electric shock. Consult a qualified electrician if unsure. Do not modify the plug; have a proper outlet installed if needed. The grounding plug is for a nominal 120-volt circuit. A temporary adapter may be used if a grounded outlet is unavailable, but a proper grounded outlet should be installed by a qualified electrician. The adapter's grounding tab must be connected to a permanent ground, such as a properly grounded outlet box cover, secured by a metal screw.

Getting Started

1. Plug it in: Connect the power cord to a grounded 120-volt power source.

2. Child safety lock: Ensure the child safety lock is set to the 'Unlock' position. Setting it to 'Lock' prevents the power switch from being turned on. Keep it locked when unattended to prevent children from using the chair.

3. Power on: Turn the master power switch, located on the left-hand side of the chair, to the 'ON' position.

4. Get comfortable: While seated, adjust the backrest by pulling the backrest handle up. Lean backward or forward to find a comfortable position and release the handle.

Using your Human Touch massage chair is easy! Plug it in, power it on, and use the backrest handle to adjust the angle for maximum comfort.

Take Control

The self-retracting controller stores conveniently in the armrest dock.

Power Button: Illuminates to indicate the master power switch is on.

Stop Button: Stops the massage and parks the massage rollers at the top of the backrest.

Zone/Position Buttons: Use these buttons to target the massage to a specific area of your back. You can press these buttons before or after selecting a massage technique. The 'Zone' function targets a six-inch area.

Massage Programs: These programs massage a specified area for 15 minutes using various techniques. Corresponding LED lights on the remote indicate the active mode:

  • Full Back Refresh: Massages your entire back.
  • Neck/Shoulder Relief: Massages your upper back.
  • Lower Back Release: Massages your lower back.

Massage Techniques

Choose a massage technique to suit your mood. Your Human Touch massage chair offers customizable massage options:

  • Percussion: Alternates rapid-tapping strokes along the spine to stimulate spinal muscles and joint areas, emulating sports medicine percussive therapy for deep muscle relief. Benefits include relieving tension and soreness by lifting and stretching muscles, improving circulation, and delivering vital nutrients to the spinal area.
  • Compression: Applies pressure to spinal muscles and joint areas with alternating strokes and a gentle rocking motion, emulating techniques used in sports medicine and chiropractic therapy. Benefits include warming and loosening muscles, preparing the back for deeper massage, relieving muscle tension, improving circulation, and relaxing the back.
  • Kneading: Kneads your back in a small, circular motion on both sides of the spine simultaneously. Benefits include flexing spinal joints, relieving pressure on the spinal column, and invigorating the entire back area.
  • Rolling: Gently rolls up and down your back near the spine. Benefits include stretching muscles, improving circulation, and helping bring vital nutrients to the spinal area.

You can combine techniques or select an auto-massage program for a fully customized experience.

Customize Massage Intensity

The massage-softening pad softens the massage intensity. For a stronger massage, remove the pad.

  1. Flip the head pillow over the headrest to the back of the chair.
  2. Open the horizontal zipper on the front of the backrest.
  3. Insert or remove the massage-softening pad as desired.
  4. Close the zipper.
  5. Flip the head pillow back to the front of the chair.

Replacement massage-softening pads are available from Human Touch for an additional charge.

Your chair may have zippers secured with a plastic security tie. Cut the tie carefully with nail clippers or a similar instrument, avoiding damage to the upholstery.

Care and Maintenance

To keep your product working and looking its best, follow these care guidelines:

Cleaning:

  • Always unplug the chair before cleaning.
  • Do not use benzene, thinner, or other solvents.
  • Remove dust with a vacuum cleaner.
  • Wipe dirty surfaces with a damp cloth, then a dry cloth.
  • Common upholstery cleaners can be used for tough stains.
  • Use a dry cloth only for the remote control and around the power switch.

Fabric Care:

Dust or vacuum frequently with a soft brush attachment. Suede™ products can be brushed with a suede brush. Wipe with a slightly damp cloth as needed. For tough stains on non-leather products, use a mild detergent mixed with water. For leather products, use a leather furniture cleaning solution occasionally.

[Warning] Test any cleaning solution on a small, inconspicuous area first to ensure colorfastness.

Maintenance and Repair:

  • The product's mechanisms are designed to be maintenance-free. No periodic lubrication or servicing is required.
  • Servicing should only be performed by an authorized service center.

Storage:

  • For long periods of non-use, cover the chair, coil the power cord, and store in a dust- and moisture-free environment.
  • Do not store near heat or open flame. Avoid prolonged exposure to direct sunlight, which may cause fading or damage.

Miscellaneous:

  • Do not insert foreign objects between massage nodes or unit housing.
  • Take care not to overload the unit.

[Warning] This product has a thermal resetting protection device. If the product suddenly stops and will not restart, turn the main power switch OFF and do not operate for at least 30 minutes. Failure to turn it off may result in unexpected startup as it cools.

Fuse Replacement

To replace the fuse:

  1. Turn the Power button to OFF and unplug the chair.
  2. Using a small screwdriver or coin, turn the fuse holder (on the power panel) counter-clockwise about 1/8 turn. The holder will pop out slightly.
  3. Replace the fuse with a new 5.0 amp fuse and reinsert the holder into the power panel.
  4. Turn the fuse holder clockwise 1/8 turn to secure it.
  5. Plug the chair back in and turn it on.

Specifications

SpecificationDetails
Operating VoltageAC 110-120V, 60 Hz
Power Consumption90 Watts
Chair Size (Reclined)53"L x 31"W x 20"H
Chair Weight80 Lbs.
Required Recline Clearance14"
Maximum Load Weight285 Lbs.

*Specifications are subject to change without prior notice.

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