Connecting the SharkClean™ App and Robot
Please be sure to read the enclosed Shark® Owner's Guide prior to using your robot.
Connecting the SharkClean™ App and Robot
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STEP 1: Create An Account
Open the SharkClean app and set up your account.
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STEP 2: Activate Robot Wi-Fi
Hold down the Dock and Clean buttons simultaneously until the Wi-Fi light [Wi-Fi indicator] on the robot blinks.
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STEP 3: Select Robot (Apple iOS Only)
Exit the app and open Wi-Fi settings. Select your robot (e.g., Shark_ RVXXX) from the menu. Exit settings and return to the SharkClean app.
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STEP 4: Connect To Home Wi-Fi
If you have multiple Wi-Fi networks, select the 2.4 GHz network.
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STEP 5: Success!
When pairing is complete, the Success screen will appear.
WI-FI TROUBLESHOOTING
To use the app, your phone must be connected to a 2.4GHz network. The app will not work on a 5GHz network.
DO NOT use a VPN or a proxy server.
Make sure Wi-Fi isolation is turned off on the router.
CAN'T CONNECT TO WI-FI?
- Restart your phone.
- Reboot your robot: Press the [Power button] on the side of the ROBOT to the OFF position for 10 seconds. Press it again to turn power back ON.
- Reboot your router: Unplug the router power cable for 30 seconds, then plug it back in. Allow several minutes for your router to reboot completely.
QUICK START GUIDE
To stay current on our latest updates and features, DOWNLOAD THE SHARKCLEAN™ APP.
Search "SharkClean" in the app store.
[Download on the App Store] [Get it on Google Play]
Scan QR code with your phone's camera to quickly find and download the app.
SETUP
STEP 1: PREP YOUR HOME
Before cleaning, clear cords and remove small obstacles like clothing or toys that are less than 2.8" tall. Open interior doors in rooms you want your robot to clean.
(Illustration of a room prepared for cleaning, with cords and small obstacles removed, and interior doors open.)
STEP 2: PREP THE ROBOT
Remove protective film from robot and dock. Attach side brushes.
(Illustration showing the robot's underside with side brushes being attached, and protective film removed.)
STEP 3: SET UP THE DOCK
Find a permanent location for the dock, in a central area with a strong Wi-Fi signal. Place the dock on bare floor, with its back against the wall. Plug in the dock. The Indicator Light will illuminate green when the dock has power.
(Diagram illustrating the recommended placement for the charging dock: on bare floor, against a wall, with 3 feet of side clearance and 5 feet of front clearance. An indicator light on the dock is shown as green when powered.)
STEP 4: POWER ON ROBOT
To charge, the Power button on the side of the robot must be in the ON position (I).
(Illustration of the robot's side panel, highlighting the power button in the 'ON' position (I).)
STEP 5: CHARGE THE ROBOT
Place robot on dock to charge. The dock indicator light will turn blue and the robot will beep when charging begins.
(Illustration showing the robot placed on its charging dock. The dock's indicator light is shown as blue, and the robot is depicted as charging.)
STEP 6: DOWNLOAD THE APP
SharkClean™ App Features:
- ✔️ Scheduling
- ✔️ No-Go Zones
- ✔️ Go Zones
- ✔️ Vacuum Modes
- ✔️ Room Select
- ✔️ Home Map
Scan QR code on front cover to download the SharkClean app. NOTE: For more information on connecting your robot, see next page.
STEPS FOR SUCCESS
Before your robot can vacuum, it must complete an Explore Run to map your home.
- This will take less time than a full vacuum run.
- After the Explore Run, there will be an interactive map of your home in the app, and your robot will be ready to clean.
After the explore run is complete, press the Clean button on the robot or in the app to send the robot on its first vacuuming run.
(Illustration of the robot vacuum cleaning a room, signifying the completion of an explore run.)
LIVING WITH YOUR ROBOT
INTERACTIVE MAP
After the Explore Run, the robot will create an interactive map in the app, where you can create rooms and no-go zones.
(Screenshot of the SharkClean app interface displaying a detailed interactive map of a home, allowing users to define rooms and no-go zones.)
DOORWAYS AND THRESHOLDS
Your robot can easily climb over most thresholds, but if one is too high, set up a no-go zone in the app to block it off.
(Illustration showing the robot approaching a doorway threshold, with a note that no-go zones can be used for high thresholds.)
AVOID MOVING THE ROBOT OR DOCK
While your robot is cleaning, do not pick it up and move it, or move the charging dock—this will impact the robot's ability to map your home.
(Illustration depicting the robot on its charging dock, with an emphasis on not moving the robot or dock during cleaning to ensure accurate mapping.)
EMPTYING THE DUST BIN
During the first few weeks of use, the dust bin will need to be emptied more frequently, as your robot will now be removing dust and debris from areas that were previously hard to reach. Empty debris and dust into trash. Remove any debris between the filter and the plastic shield.
(Illustration demonstrating the process of emptying the robot's dust bin into trash and cleaning the filter by removing debris between the filter and the plastic shield.)
Support and Smart Home Setup
Questions? Two Easy Steps If You're Stuck:
Having trouble connecting to your robot? Call 1-855-460-5425 for robot support. For how-to videos, FAQs, troubleshooting, and tips & tricks visit: sharkclean.com/support
Smart Home Setup
To set up voice control using Google Home or Amazon Alexa, visit sharkclean.com/app for instructions.