Creative Chat Wireless Bluetooth Headset

1. Overview

This section provides an overview of the Creative Chat Wireless headset and its components.

• (1) Dongle: For wireless connection to your computer.
• (2) Adjustable Headband: Allows for a comfortable fit.
• (3) Plush Foam Earpads: Provides comfort during extended use.
• (4) Noise-cancelling Boom Microphone: Captures your voice clearly while reducing background noise.
• (5) Volume – Button: Decreases the volume.
• (6) Volume + Button: Increases the volume.
• (7) Multifunction Button: Controls power, playback, calls, and Bluetooth pairing.
• (8) USB Port: For charging the headset.
• (9) LED Indicator: Displays status information.
• (10)Mic Mute / Unmute Button: Toggles microphone mute status.

2. Controls and LED Behavior

Understand how to operate the headset and interpret the LED indicator lights.

(A) Power On / Off

• Button: Multifunction Button
• Action: Press and hold for 2 seconds to turn on; press and hold for 6 seconds to turn off.
• LED Indicator:
  • Blue LED: On / Paired
  • Flashing White LED: Reconnecting
  • White LED (solid for 2s): Off

(B) Playback

• Button: Multifunction Button
• Action: Press once (x1) to Play/Pause audio.
• LED Indicator: Blue LED.

(C) Calls

• Button: Multifunction Button
• Action:
  • Press once (x1): Answer or End Call.
  • Press twice (x2): Redial last number.
  • Press thrice (x3): Activate Siri or Google Assistant.
• LED Indicator:
  • Flashing Blue LED: Incoming call.
  • Blue LED: Call active.

(D) Microphone

• Button: Mic Mute / Unmute Button
• Action: Press once (x1) to mute or unmute the microphone.
• LED Indicator:
  • White LED: Microphone Muted.
  • Blue LED: Microphone Unmuted.

(E) Bluetooth Pairing

• Button: Multifunction Button
• Action: Press and hold for 4 seconds to enter pairing mode.
• LED Indicator:
  • Flashing Blue and White LED: Enter Pairing Mode.
  • Blue LED: Connection successful.

(F) Charging

• LED Indicator:
  • Flashing White LED: Charging (0-99%).
  • White LED (solid): Fully Charged (100%).

3. Wireless Pairing with Dongle

To connect wirelessly using the included dongle:

1. Plug the Dongle into a USB-A port on your computer.
2. The headset will automatically connect to the Dongle.

4. Creative App

Enhance your product experience with the Creative app. Set up your headset, improve its performance, and access advanced features.

• Access and control the SmartComms Kit, featuring intelligent communication functions like VoiceDetect, NoiseClean-in, and NoiseClean-out for improved online call quality.
• Perform software upgrades and product registration.

Download the Creative app from: creative.com/support/chatwireless

Note: The Creative app and SmartComms Kit are currently available on the Windows platform only.

5. Technical Specifications

6. Master Reset

To reset the headphones to factory settings:

1. Press and hold the Volume + and Volume – buttons simultaneously for 5 seconds.
2. Upon successful reset, you will hear a "beep" sound, and the white and blue LEDs will blink alternately.
3. The headphones will then automatically enter Bluetooth pairing mode.

Other Information

For the user guide, safety and regulatory information, ErP information, and battery removal instructions, please visit creative.com/compliance/chatwireless.

For other product support, please visit creative.com/support/chatwireless.

The power delivered by the charger must be between 2.5 Watts (minimum required) and 5 Watts (maximum) to achieve the maximum charging speed.