NGO3 Basic Information
Reception Locations and Contact Information
| Reception Location | Operating Hours | Department | Contact Number |
|---|---|---|---|
| Normal Delivery E011 - E072 |
08:00 - 17:00 (Reception until 16:00) 21:00 - 6:00 (Reception until 5:00) |
Inbound Receiving | 070-3255-8146 |
| Material Delivery W041 |
9:00-18:00 (Reception until 17:30) / Until 21:00 depending on period |
Outbound Receiver | 080-4149-2066 (If unavailable, see below) 080-4369-8076 |
| Loading/Unloading W041-W132 (Roll loading, empty roll delivery) W011-W021 (Pallet loading/unloading) |
8:00-18:00 (Day shift, Reception until 17:30) 21:00-6:00 (Night shift, Reception until 5:30) |
Outbound | 080-4167-3065 (If unavailable, see below) 080-3172-9136 080-4369-8076 |
| Return Loading W011 |
9:00-18:00 (Reception until 17:30) | Vendor Return | 080-3153-8467 (If unavailable, see below) 080-4369-8076 |
| Waste Loading E081 - E082 Dock |
08:00 - 6:00 next day | Facility | 080-3552-5253 |
Evacuation Routes
[Earthquake/Power Outage]: Follow staff instructions. Evacuate via emergency stairs to the 2F Indoor Evacuation Area (Cafeteria). Do not use elevators. In case of an earthquake, due to tsunami risk, evacuate to the 2F (Cafeteria).
[Fire]: Follow staff instructions. Evacuate to the Outdoor Evacuation Area.
Upon reaching the evacuation site, assemble for roll call. After roll call, wait seated until instructed.
Diagram Description: A 1F map illustrates North, South, and East sides with emergency stairs. It indicates reception areas (E011-E072), docks (E081-E082), and outdoor/indoor evacuation routes.
Points to Note for Entry/Exit
Inbound Vehicle Flow (Prohibited Areas)
Due to complaints from nearby residents, please strictly avoid using the routes marked as prohibited.
Diagram Description: A map indicates truck traffic flow. Areas marked with a red 'X' are prohibited for nearby residents' trucks. Truck entry is prohibited in specific zones. Public parking is also prohibited. Key landmarks include LogiCross Nagoya Minato and Amazon Nagoya Minato FC.
On-site Traffic Rules
Diagram Description: A simplified site map shows the entrance, reception, shipping (出荷) and receiving (入荷) docks, vehicle waiting areas, and truck entry prohibition zones. Dock numbers are listed for shipping (e.g., W011-W172) and receiving (e.g., E011-E072).
On-site Rules
For the safety of drivers and warehouse staff, please adhere to the rules and follow warehouse staff instructions.
- Cargo Height Limit: Cargo height, including the pallet, must not exceed 160cm. For cargo exceeding this limit, please rearrange it within the truck before entering the building. While handled items and packaging materials may have exceptions, cargo exceeding 160cm must be unloaded from the vehicle before being brought into the building.
- Hand Fork Return: When finished with a hand fork, return it to its designated place, fully insert the forks into a pallet, and turn the handle 90 degrees. This is to prevent tripping hazards and accidental movement. (Note: Do not place under roll boxes).
- Lashing Bar Storage: Lashing bars should be inserted into the racks located on both sides of the dock and locked. If they cannot be inserted into the racks, ensure they are not left in the vehicle.
-
Do Not Force Boxes onto Conveyors: Forcing boxes onto conveyors can lead to injuries for workers who use cutters. Even during busy periods, please do not rush. Forcing boxes onto conveyors is a common cause of accidents.
Diagram Description: A warning shows a hand being cut by a box being forced onto a conveyor. Text emphasizes that forcing boxes has caused cutter injuries.
Line Tape Rules
- White Line: Keep items within the white line.
- Purple Line: Work is permitted up to the purple line; entry beyond it is prohibited.
- Red Zone (Disaster Prevention Zone / Tiger Stripe): Do not place any items here.
- Yellow Zone (Pedestrian Path / Evacuation Route): Do not leave items here.
Acceptable Vehicles
Note: The number of levelers is limited, so please come with air suspension vehicles in principle.
Outbound
| Truck Type | Acceptance | Remarks |
|---|---|---|
| 2t Truck | ✔️ | Acceptable if truck bed height is within ±20cm of standard dock height. |
| 4t Truck | ✔️ | Acceptable if truck bed height is within ±20cm of standard dock height. |
| 10t Truck | ✔️ | Acceptable if truck bed height is within ±20cm of standard dock height. |
| Trucks not equipped with air suspension | ✔️ | Possible but not recommended. |
| Wing trucks (forklift side unloading) | ❌ | |
| Wing trucks (rear forklift unloading) | ✔️ | |
| Van | ❌ | |
| Light Van | ❌ | |
| Light Truck | ❌ | |
| Trucks with exposed beds | ❌ | |
| Container trucks (sea/rail, side opening) | ❌ | |
| Container trucks (sea/rail, end opening) | ❌ | |
| Trailers | ❌ | |
| Passenger cars | ❌ | |
| Vehicles with winter chains | ❌ | |
| Vehicles with studless/mix tires | ✔️ |
Other Notes: Always use wheel chocks when stopped. If unloading with engine on for air suspension vehicles, engage steering wheel lock. Entry to premises allowed 30 minutes before scheduled time.
Acceptable bed ceiling height: Up to approx. 300cm.
Acceptable bed height: Standard dock: 100cm. Applicable height: 90cm ~ 110cm. (2t trucks: ±20cm dock height).
Dock leveler installation: Yes. Locations: W021, W041, W061, W081, W091, W121, W131.
Lashing bar storage: Insert into racks on dock sides and lock, or do not leave them in the vehicle.
Inbound
| Truck Type | Acceptance | Remarks |
|---|---|---|
| 2t Truck | ✔️ | Acceptable if truck bed height is within ±20cm of standard dock height. |
| 4t Truck | ✔️ | Acceptable if truck bed height is within ±20cm of standard dock height. |
| 10t Truck | ✔️ | Acceptable if truck bed height is within ±20cm of standard dock height. |
| Trucks not equipped with air suspension | ✔️ | Possible but not recommended. |
| Wing trucks (forklift side unloading) | ❌ | |
| Wing trucks (rear forklift unloading) | ✔️ | |
| Van | ❌ | |
| Light Van | ❌ | |
| Light Truck | ❌ | |
| Trucks with exposed beds | ❌ | |
| Container trucks (sea/rail, side opening) | ❌ | |
| Container trucks (sea/rail, end opening) | ❌ | |
| Trailers | ❌ | |
| Passenger cars | ❌ | |
| Vehicles with winter chains | ❌ | |
| Vehicles with studless/mix tires | ✔️ |
Other Notes: Always use wheel chocks when stopped. If unloading with engine on for air suspension vehicles, engage steering wheel lock. Entry to premises allowed 30 minutes before scheduled time.
Acceptable bed ceiling height: Up to approx. 300cm.
Acceptable bed height: Standard dock: 100cm. Applicable height: 90cm ~ 110cm. (2t trucks: ±20cm dock height).
Dock leveler installation: Yes. Locations: E061~E072.
Lashing bar storage: Insert into racks on dock sides and lock, or do not leave them in the vehicle.
