Amazon Cross-Border Logistics: Choosing the Right Solution

Course Outline and Content

This section outlines the learning path for understanding cross-border logistics.

• 3.1 What is Cross-Border Logistics?

  Understand the basic knowledge and processes of cross-border logistics.

• 3.2 Choosing the Right Cross-Border Logistics Solution

  Select the cross-border logistics method that best suits your business to optimize logistics costs and ensure timely and intact delivery of goods to buyers.

• 3.3 Key Aspects of Cross-Border Logistics: Import and Export Customs

  Understand the concepts, processes, and precautions for export and import customs clearance.

• 3.4 What is Amazon Global Logistics?

  Overview of the advantages and services of Amazon Global Logistics.

• 3.5 Preparations for Using Amazon Global Logistics

  Master the shipping precautions for Amazon Global Logistics.

• 3.6 Amazon Global Logistics Operation Guide

  Create Amazon Global Logistics service orders on the Amazon Seller platform and track progress.

• 3.7 Ship to AWD

  Understand the one-stop logistics and warehousing solutions.

• 3.8 Introduction to Amazon Cross-Border Carrier Partner Program (Amazon SEND)

  Understand the delivery process, advantages, and usage methods of the Amazon Cross-Border Carrier Partner Program (SEND).

Table of Contents

1. 2. Choosing the Right Cross-Border Logistics Solution

   • 2.1 Overview of Cross-Border Supply Chain
   • 2.2 Choosing the Right Cross-Border Logistics Solution

1.1 Overview of Cross-Border Supply Chain

What is a cross-border supply chain? Simply put, it refers to the process of sellers storing inventory from manufacturers worldwide, handling cross-border transportation, customs clearance, and ground transportation, bulk inventory storage, managing replenishment for Amazon and other sales channels, and delivering directly to customers. For sellers, a smooth logistics process is key to the smooth progress of cross-border transactions. Through the cross-border supply chain end-to-end display below, you can understand the basic process of cross-border logistics from seller shipment to buyer delivery.

What is Cross-Border Transportation?

You can understand cross-border transportation, or cross-border logistics, as international logistics, which refers to the process of transporting goods from one country to another via sea, land, or air, and completing international commodity transactions through local distribution. Goods shipped from your hands will go through multiple stages before finally being delivered to the buyer.

What is Warehousing and Distribution?

The core of warehousing and distribution is inventory management, which is controlling inventory levels to avoid excess or stockouts. Inventory management also controls the capital tied up in inventory, affecting the seller's cash turnover rate and profit margin. Inventory management is a key part of Amazon store operations, affecting overall operational revenue, and requires sellers to continuously monitor and optimize based on their business situation.

What is Last-Mile Delivery and After-Sales Service?

Last-mile delivery refers to the service process of logistics delivery to the buyer and after-sales returns, including order sorting, packaging, and delivery, as well as providing customer service such as inquiries and returns to the buyer.

1.2 Choosing the Right Cross-Border Logistics Solution

Sellers can choose cross-border logistics services with different functions at different stages according to their needs, to quickly and efficiently solve problems in each link.

First-Mile Logistics (From Factory/Supplier to Destination Country)

Sellers need to determine their supplier category based on where the goods originate:

Cross-border Suppliers:

Goods originate from countries or regions outside the destination country. For example, shipping from China to sell on the US site means the seller's supplier is overseas.

Domestic Suppliers:

Goods originate from within the seller's destination country, meaning the seller's supplier is already in the destination country.

If you are a Cross-border Supplier:

1. 1. Choose Amazon Global Logistics (AGL)

   Amazon Global Logistics provides sellers with stable, efficient, and convenient official cross-border logistics services. Leveraging Amazon's powerful logistics network, transportation infrastructure, and advanced technology, it transports goods to various warehousing and distribution networks, meeting sellers' diversified logistics and warehousing needs, and helping sellers win in supply chain management.

2. 2. Choose Amazon SEND (Amazon Cross-Border Carrier Partner Program)

   Amazon SEND is a program where Amazon selects third-party logistics carriers to ship seller's inbound shipments from China to Amazon's fulfillment centers in the destination country, providing sellers with a one-stop FBA first-mile inbound service.

If you are a Domestic Supplier:

You can choose the Amazon Carrier Partner Program (PCP). The PCP option is suitable for small parcel delivery, LTL (Less Than Truckload), multimodal transportation, and full truckload shipments within the 48 contiguous states of the United States. This program offers discounted rates for shipments to Amazon fulfillment centers.

Visual Representation:

• Cross-border Supplier: Amazon Global Logistics (AGL), Amazon SEND
• Domestic Supplier: Amazon Carrier Partner Program (PCP)

1.2.1 Amazon Global Logistics (AGL)

First-mile logistics refers to the process of transporting goods from one country to another via sea, land, or air, and completing international commodity transactions through local distribution. Amazon Global Logistics (AGL) is the official cross-border logistics service, currently covering multiple Amazon sites worldwide.

AGL Services:

• Carrier: Amazon Global Logistics
• Coverage Area: China to USA, UK, Germany, France, Spain, Italy
• Main Transportation Mode: Sea Freight
• Applicable Scenarios: Recommended for bulk replenishment
• Services: One-stop integrated services for single-warehouse inbound in Europe and America

Note: In addition to using Amazon's recommended first-mile logistics carriers, you can also use any other first-mile logistics carrier to ship to AWD warehouses.

Amazon Official Logistics: One-Stop Cross-Border Logistics Services

Helping Sellers Ship to Destination Countries

• Amazon Fulfillment Center (FC)
• Amazon AWD (Amazon Warehousing & Distribution)

Transportation Modes

• Full Container Load (FCL)
• Less than Container Load (LCL)

Sea Freight Services

• Sea Freight Fast (FO)
• Sea Freight Standard (SO)

Shipment Types

• Standard Shipments
• Oversized Shipments
• Non-standard Shipments

Departure Locations

• Shanghai, Shenzhen, Xiamen, Ningbo, Guangzhou, Hong Kong, Qingdao, Fuzhou, Tianjin, Lianyungang, etc.

Destinations

• USA, Europe (UK, France, Germany, Italy, Spain), etc.

Advantages of Amazon Global Logistics (AGL)

• Optimized Inbound Costs

  Reduced inbound costs.

• Priority Inbound Access

  Seller's goods get priority inbound access.

• Flexible Port of Departure

  Support for shipments from multiple departure ports in China, with door-to-door pickup available.

• Stable Transit Times

  Offers both standard and fast sea freight options to meet sellers' different transit time needs.

• Comprehensive Visibility

  Create, manage, and confirm orders online. Track logistics status easily and manage monthly bills.

• Multi-Port Flexibility

  Support for shipments from multiple departure ports in China, with door-to-door pickup available.

• All-Round Localized Services

  Dedicated professional management for the first order, proactive service throughout, supporting sellers' business.

• Competitive Pricing

  Full container not unpacked, oversized items not palletized. Amazon's self-operated consolidated shipping costs are reduced by direct comparison.

• Payment upon Delivery

  After goods are delivered to the warehouse, payment is deducted directly from the seller's USD/EUR account on the platform, reducing exchange rate losses.

1.2.2 Amazon SEND (Amazon Cross-Border Carrier Partner Program)

Amazon SEND (Amazon Cross-Border Carrier Partner Program) is a program where Amazon selects logistics carriers to ship seller's inbound shipments to Amazon's fulfillment centers in the destination country, providing sellers with a one-stop FBA first-mile inbound service. It offers the following advantages in the supply chain:

Flexibility and Efficiency:

• Services: No registration required, provides real-time customer service, flexible operations, and stable and flexible space.
• Transportation Modes: Low starting volume, air and sea transport complement each other to meet sellers' different shipping needs.
• Timeliness: Multiple service timeliness options are available, with faster timeliness compared to similar service types.
• *Air freight starts from 0.5KG; Sea freight starts from 0.1CBM.

Reliable Fulfillment:

Services provided by Amazon-selected logistics carriers are reliable and stable. It helps meet inbound performance targets and avoid FBA long-term storage fees due to shipping delays.

*Currently applicable to US sea freight.

Price Advantage:

Sellers benefit from Amazon's negotiated rates, which are more competitive than products with similar timeliness, reducing first-mile logistics costs. Pricing is transparent with no hidden fees. There are no domestic warehouse inbound fees or transit fees. Consolidation fees are flexible, saving pickup costs.

*Carrier's domestic pickup warehouse.

Simplified Operations:

The first-mile inbound process is integrated into the seller platform. Partner carriers provide door-to-door services and professional customs clearance, reducing operational costs. Tracking is available on the seller platform. Multiple distribution centers across the country make inbound processing more convenient.

*Carrier's domestic distribution centers.

Priority Inbound Access:

Warehouses in the UK and Germany have fixed appointment slots, ensuring stable inbound timeliness and a simplified, efficient inbound process.

*Average timeliness data is based on actual carrier timeliness data; market data refers to the average timeliness of products at similar price points. The above transit times are for reference only and may be affected by various factors.

Amazon SEND (Amazon Cross-Border Carrier Partner Program) Air Freight Services

• Air freight for small parcels allows you to easily experience FBA's premium services.
• All-time services are suitable for urgent replenishment, new product testing, and are flexible and efficient.

Estimated Timeliness for Air Freight:

• China to USA: Fastest 4 days
• China to UK: Fastest 5 days
• China to Germany: Fastest 5 days
• China to Japan: Fastest 4 days
• China to Middle East: Fastest 7 days
• China to Australia: Fastest 5 days

Amazon SEND (Amazon Cross-Border Carrier Partner Program) Sea Freight Services

• LCL (Less than Container Load) services allow you to experience premium sea freight services with low entry barriers.
• Suitable for bulk replenishment, scheduled shipments, and flexible, efficient, and guaranteed services.
• Avoids FBA low-stock fees due to shipping delays.

Estimated Timeliness for Sea Freight (Starting from the day after sailing):

Amazon SEND Summary:

• Carrier: Amazon SEND
• Coverage Area: China to USA, UK, Germany, Middle East, Japan, Australia
• Main Transportation Mode: Air Freight, Sea Freight
• Applicable Scenarios: Recommended for urgent replenishment, flexible volumes, and timeliness requirements.
• Services: Reliable fulfillment, one-stop integrated services.

Scan the QR code to learn more about Amazon SEND.

Related Course List

Basic Knowledge:

• What is Cross-Border Logistics
• Key Aspects of Cross-Border Logistics - Import and Export Customs

Product Introduction:

• What is Amazon Global Logistics (AGL)
• Preparations for Using Amazon Global Logistics
• Ship to Amazon Warehousing and Distribution Network (Ship to AWD)
• What is Amazon Cross-Border Carrier Partner Program (Amazon SEND)

Note: In addition to using Amazon's recommended first-mile logistics carriers, you can also use any other first-mile logistics carrier to ship to AWD warehouses.

Congratulations on Completing This Course!

More learning content awaits you.

Course Path Diagram

• 3.1 What is Cross-Border Logistics
• 3.2 Choosing the Right Cross-Border Logistics Solution
• 3.3 Key Aspects of Cross-Border Logistics - Import and Export Customs

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Extended Learning Courses:

• Logistics and Inventory Management

  • Introduction to Cross-Border Logistics
  • Amazon Supply Chain Overall Solution
  • Amazon Logistics (FBA): Cross-Border Logistics
  • Amazon Logistics (FBA) Manual
  • Seller Self-Delivery (MFN) Manual

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