Verizon One Talk DECT IP Phone

W60B Base Station and W56HV Handset

Quick install guide

For support, visit: verizonwireless.com/support/one-talk/

Packaging Contents

This section details what is included in the package and optional accessories.

Included in the package:

ItemPurchased W60B (Base Station + Handset)Only purchased W56HV Handset
1 W60B Base Station
1 W60B Base stand
1 W60B AC power adapter
1 Ethernet cable
1 W56HV Handset
1 W56HV USB charging cradle
1 W56HV AC/DC power adapter
1 Belt clip
1 Rechargeable battery

Additional optional accessories:

Visual description of items: A W56HV Handset with a keypad and screen. A W60B Base Station, a small rectangular device. A Base stand for the base station. A USB charger cradle for the handset. A W60B AC power adapter. An Ethernet cable. A W56HV AC/DC power adapter. A belt clip. A rechargeable battery.

Assembling the Phone

Note: You can use the handset to monitor the progress of base station initialization and registration.

Step 1. Insert battery into handset.

The battery comes partially charged and the handset should automatically turn on. If it doesn't, press the power button [power-button-icon] to turn it on.

Visual description: Diagram showing the back of the handset being opened, a battery being inserted, and the back cover being closed.

Step 2. Plug in the handset charger.

Connect the charger cradle to power and place the handset into the cradle.

Notes:

Visual description: Diagram showing the handset being placed into its charging cradle, which is connected to a power adapter and then to a wall outlet.

Step 3. Set up base station.

* Applies only to the W60B package.

Set up the base station on your desktop or mount it on your wall.

Desktop setup option

Snap base stand connectors into corresponding base station holes.

Visual description: Diagram showing the base stand being attached to the W60B Base Station.

Wall-mount setup option

Visual description: Diagram showing the base station being mounted on a wall using screws, with dimensions indicated (59mm).

Step 4. Connect base station to power and network.

* Applies only to the W60B package.

Choose one of the two methods below to connect your base station to your network and power. Ask your system administrator which option to use.

Method A: AC power option

a. Connect Ethernet cable from the base station's Internet port to your Ethernet wall jack or directly into your router port.

b. Plug the base station's power adapter into a wall outlet.

Note: Be sure to use the Verizon-supplied power adapter (5V/600mA). A third-party power adapter might damage the base station.

Visual description: Diagram illustrating connecting an Ethernet cable from the base station to a router and plugging the power adapter into a wall outlet.

Method B: Power over Ethernet option

Connect an Ethernet cable from the base station's Internet port directly into the port of an IEEE 802.3af-compliant Power over Ethernet (PoE) data router.

Note: For the PoE option, you don't need a power adapter, but you will need to make sure your hub/switch is PoE-compliant.

Visual description: Diagram illustrating connecting an Ethernet cable from the base station directly to a PoE-enabled router.

Step 5. (Optional)

Attach belt clip to handset.

Visual description: Diagram showing how to attach the belt clip to the back of the handset.

Mount handset charger cradle on wall.

Visual description: Diagram showing the handset charger cradle being mounted on a wall, with dimensions indicated (36 mm).

Startup

After the One Talk™ phone has power and is connected to the network, it automatically begins the initialization process. After starting up and confirming the 911 address, the phone is ready for use.

Visual description: A "Welcome" screen message on the phone display: "Initializing... Please wait".

Note: You can use the handset to monitor the progress of base station initialization and registration.

Register Handsets

Each handset used with a base station must be registered to that base station. Each base station and its phone number must also be registered with the Verizon network. Handsets that come with a base station are pre-registered. You can register up to five handsets to a single base station, or a handset to two different base stations.

To register an additional handset to a base station:

  1. Hold down the registration button [registration-button-icon] on the base station until its LED blinks.
  2. Press the handset OK soft key [OK soft key] and select "Register Handset".
  3. Choose the desired base station and press [OK button].
  4. After the handset finds the base station, press [OK button].
  5. Enter the base station PIN (default: 0000) and press the [Done soft key] to finish registration.

To register a handset to multiple base stations, press the OK navigation key, select Settings [⚙️] > Registration > Register Handset, and repeat steps 2 to 5. Ensure you choose a base station that is not already selected to avoid overwriting the existing selection.

Notes:

De-register Handsets

Do the following to de-register a handset from a base station:

  1. Press the [OK soft key] on the handset to enter the main menu.
  2. Select Settings [⚙️] > Registration > De-reg. Handset.
  3. Enter the base station PIN (default: 0000) and press the [Done soft key].
  4. From the list of handsets displayed on the LCD screen, highlight the desired handset name and press [OK button].
  5. When the screen prompts "De-register Handset," press the [Yes soft key] to de-register or the [No soft key] to cancel.

You can also de-register a handset using the web user interface at the path Status > Handset&VoIP > Delete [Delete].

Select Base Station

A handset registered to multiple base stations can only use one base station at a time. You can choose to have it automatically select a specific base station or one with the strongest signal strength.

Do the following:

  1. Press the [OK soft key] on the handset to enter the main menu.
  2. Select Settings [⚙️] > Registration > Select Base.
  3. Use the [Up/Down/Left/Right navigation keys] to highlight the desired base station from the paired list, or highlight "Bestbase" (for strongest signal strength), and press the [Select soft key].
  4. The handset will display "Base selected successfully!" after successfully finding and connecting to the base station.

Rename Base Station

You can rename a base station using your handset:

  1. Press the [OK soft key] on the handset to enter the main menu.
  2. Select Settings [⚙️] > Registration > Select Base.
  3. Use the [Up/Down/Left/Right navigation keys] to highlight the base station to be renamed.
  4. Press the [Rename soft key] and enter the new name in the Rename field. (Note: You can press [* key] to enter special characters and press [# key] to switch to different input modes.)
  5. Press the [Save soft key] to save the base station's new name.

Headset (Optional)

To use a headset, a standard 3.5 mm headset connector can be inserted into the headset jack on the bottom of the handset. However, push-button operations such as volume increase/decrease and call pick-up/hang-up are not currently supported while using a headset.

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