TCL 115QM7K Google TV: Quick Start Guide & Warranty Information

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Register your TV to protect your purchase and ensure you receive the best ownership experience.

Text to Register: Text a photo of the camera icon ? to 71403.

Register Online: Visit register.tcl.com.

Need Help? Visit photoregister.com/help or text HELP to 71403.

TCL Protection Plan

Add a TCL Protection Plan within your first 30 days of ownership for extended coverage against life's mishaps.

Important Information & Safety

DO NOT RETURN TO STORE. Contact TCL Support first.

TCL SUPPORT: support.tcl.com | 1-877-300-9509

TAKE CARE WHEN REMOVING THE TV.

Safety Precautions

CAUTION: RISK OF ELECTRIC SHOCK. DO NOT OPEN.

This product incorporates double insulation. Servicing requires identical replacement parts.

CAUTION: Neutral fusing. Disconnect mains before servicing. Do not remove cover. No user-serviceable parts inside. Refer servicing to qualified personnel.

⚠️ This symbol indicates "dangerous voltage" inside the product presenting a risk of electric shock or personal injury.

⚠️ This symbol indicates important instructions accompanying the product.

WARNING: To reduce the risk of fire or electric shock, do not expose this product to rain or moisture. Do not place objects filled with liquids on the apparatus.

WARNING: The TV is unstable if not properly attached to the base or wall. Follow mounting instructions.

Warning: Batteries should not be exposed to excessive heat, direct sunlight, open flame, or fire. Refer to the product's identification/rating label for operating voltage.

Cable TV Installer Note: Connect the cable ground to the building's grounding system near the point of cable entry, as per electrical codes.

Important: This is a table model designed for firm, flat surfaces. Do not place on soft carpeting to avoid blocking ventilation slots, which can reduce lifespan due to overheating. Maintain 1 inch spacing from top/sides and 2 inches from the rear.

Ensure the TV stand or base is adequate to prevent tipping. The power button puts the TV into standby; disconnect the power cord from the outlet to completely shut off power.

Product Information: Keep your sales receipt for warranty and proof of purchase. Record serial and model numbers.

Changes or modifications not expressly approved could void user authority to operate. Keep apparatus at least 8 inches from the human body.

Input Signal Compatibility

* 144Hz is only supported when VRR (Variable Refresh Rate) is enabled.

Remove the energy guide label from the TV front panel or screen before use for best viewing experience.

Model No.: 115QM7K

Serial No.: [Serial Number Placeholder]

Purchase Date: [Date Placeholder]

Dealer/Address/Phone: [Dealer Info Placeholder]

Important Safety Instructions

1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with a dry cloth.
7. Do not block any ventilation openings. Install according to manufacturer's instructions.
8. Do not install near heat sources (radiators, stoves, etc.).
9. Protect the power cord from being walked on or pinched.
10. Refer to exterior bottom enclosure for electrical and safety information before operating.
11. The main plug is used to disconnect the device and should remain operable.
12. When not in use, tie up the power cordset. Ensure it's not near sharp edges. Check for damage before reuse.
13. No open flame sources near the apparatus.
14. Unplug during lightning storms or when unused for long periods.
15. Only use manufacturer-specified attachments/accessories.
16. Use only with manufacturer-specified carts, stands, tripods, brackets, or tables. Use caution when moving cart/apparatus combinations.
17. Refer all servicing to qualified service personnel.
18. For safe operation: Maintain 2 inches ventilation space from the rear and 1 inch from other surfaces. Do not block ventilation openings. Do not expose to external heat sources or high humidity. Dispose of batteries according to local regulations.
19. If an antenna or cable system is connected, ensure it is grounded per electrical codes (e.g., NEC Section 810).

Grounding Diagram Description: An illustration shows an antenna lead-in wire connected to a ground clamp, which is then connected to an antenna discharge unit (NEC Section 810-20). The electric service equipment is connected to grounding conductors (NEC Section 810-21) via ground clamps, leading to a power service grounding electrode system (NEC Art 250, Part H).

FCC Information

This equipment complies with FCC Part 15 limits for Class B digital devices, providing reasonable protection against harmful interference in residential installations. It generates, uses, and radiates radio frequency energy. If interference occurs, try reorienting the antenna, increasing separation, connecting to a different circuit, or consulting a dealer/technician.

This Class B digital apparatus complies with Canadian ICES-003.

This device complies with FCC Rules Part 15, subject to two conditions: (1) it may not cause harmful interference, and (2) it must accept any received interference.

Supplier Name: TTE Technology, Inc. (dba TCL North America)

Supplier Address: 189 Technology Drive, Irvine, CA 92618, USA

Supplier Phone/Web: 1-877-300-9509 | support.tcl.com

Battery CAUTION & Disposal Information

1. Use alkaline-type batteries for best results.
2. Do not mix battery types (alkaline, carbon-zinc, rechargeable).
3. Always replace depleted batteries with two same brand-new batteries from the same manufacturer. Never use damaged batteries.
4. Do not use rechargeable (Nickel Cadmium or Nickel Metal Hydride) batteries.
5. Install only new batteries of the same type. Incorrect types risk fire or explosion.
6. Do not mix old and new batteries.
7. Batteries should not be exposed to excessive heat, open flame, or fire, as this may result in explosion or leakage.
8. Batteries should not be exposed to extremely low air pressure, as this may result in explosion or leakage.
9. Incorrect polarity may shorten battery life or cause leakage.
10. Recycle or dispose of batteries according to state and local guidelines. Do not dispose of in fire, hot oven, or by crushing/cutting.

Electronics & Packaging Recycling Information

For information on recycling old TVs, sound bars, and appliances, visit the “Electronics Recycling” area of the TCL website (www.tcl.com) and use the interactive map to find local drop-off locations. TCL encourages recycling and offers programs for free drop-off and recycling in many areas.

Warning: To avoid suffocation, keep plastic packaging away from babies, children, and pets. Do not use packaging bags in cribs, beds, carriages, or playpens.

What's in the Box

• TCL Google TV
• Power cable
• 2 x AAA batteries for remote
• Quick Start Guide
• 6 x Stand screws (M5x25mm)
• TV Stands
• Handles
• TV remote

What You Need

• Phillips head screwdriver
• Router + Internet Connection (needed for streaming)

For additional support, please visit support.tcl.com.

Step 1: Set Up Your TV

Ready for step-by-step setup? You're minutes away from TV bliss!

Warning: To avoid the danger of suffocation, keep plastic packaging away from babies, children, and pets. Do not use packaging bags in cribs, beds, carriages, or playpens.

Remove TV from the Box

Be careful, it's heavy!

TV Stand Installation

Note: We recommend three (3) people for safe installation. Two hold the TV upright while one installs the stands. Ensure stands are installed in the correct direction. Remove protective film after installation.

Step A: Take the TV stands from the accessory bag and remove cable covers.

Step B: Carefully remove foam packaging from the left and right sides of the TV. Leave the TV on the bottom foam packaging.

Step C: Remove the 4 rubber caps from the left and right sides of the TV.

Step D: Install the 4 handles to the left and right sides of the TV. Ensure handles are securely in place for stability.

Step E: Carefully align the stands with the screw holes on the TV. Secure the stands with 6 M5x25mm screws from the accessory bag. The table stand can be installed at a high or low position.

Step F: Route the cables and install the cable covers. Carefully lift and place the TV in its desired location.

Step G: Remove the 4 handles from the left and right sides of the TV.

Step H: Install the 4 rubber caps to the left and right sides of the TV.

Step I: Stand installation is complete.

Warning (Stability Hazard)

Never place a television set in an unstable location, as it may fall, causing serious injury or death. To avoid injuries, especially to children:

• Use only cabinets or stands recommended by the manufacturer.
• Use only furniture that can safely support the television set.
• Ensure the television set is not overhanging the edge of the supporting furniture.
• Do not place the TV on tall furniture without anchoring both the furniture and the TV to a suitable support.
• Do not place the TV on cloth or other materials between the TV and furniture.
• Educate children about the dangers of climbing furniture for TV access.
• NEVER place items that encourage climbing (toys, remotes) on top of the TV or furniture.
• ALWAYS route cords and cables so they cannot be tripped over, pulled, or grabbed.

Apply these considerations if relocating an existing TV.

Optional - Wall Mount Installation

(Wall mount hardware and accessories are not included.)

Do not install the table stands if the TV is wall mounted.

For 115" TV: Purchase a compatible VESA wall mount. VESA 1000x600 (requires 4 M8x16mm screws).

The VESA number indicates the horizontal and vertical measurement of the mounting holes (e.g., 200x200 means 200mm horizontally and 200mm vertically).

Follow the instructions provided with your wall mount. Your wall mount must support at least five times the TV's net weight.

Note: Do not place your TV in locations exposed to direct sunlight, heat, fire, or moisture, as this will damage the TV.

Warning: This product should only be mounted by a professional installer.

Step A: Leave the TV on the bottom foam packaging.

Step B: Remove the 4 rubber caps from the left and right sides of the TV.

Step C: Install the 4 handles to the left and right sides of the TV. Ensure handles are securely in place for stability.

Step D: Remove the 4 screws from the back of the TV.

Step E: Screw the VESA bracket tightly onto the back cover with 4 M8x16mm VESA screws (purchased with wall mount).

Step F: Wall mount bracket installation is complete.

Note: Ensure no obstacles are within 30mm of subwoofers.

Step G: Follow the instructions that come with the wall mount to hang the TV on the wall.

Step H: Remove the 4 handles from the left and right sides of the TV.

Step I: Install the 4 rubber caps to the left and right sides of the TV.

Step J: Installation is complete.

Warning: Never install or mount this product to the ceiling with the screen side facing down. Mounting to the ceiling or underside of a structure is hazardous and may result in personal injury and/or property damage.

Step 2: Power Up

Connect any external devices by referencing port labels and descriptions on page 11.

Connect your power cable to the TV, then plug it into the wall outlet.

Power your TV remote by inserting the included batteries.

Remote Battery Installation:

• A: Remove the battery cover from the back of the remote control.
• B: Insert batteries in the correct polarity as indicated in the battery compartment.
• C: Install the battery cover to the back of the remote control.

Power Tip! Always replace depleted batteries with two same brand-new batteries from the same manufacturer. Never use damaged batteries.

If your remote gets warm/hot during use, discontinue use and contact customer support immediately at support.tcl.com.

Review the Battery CAUTION & Disposal Information on page 3.

Step 3: Grab Your Remote

The TV remote is designed to be intuitive for watching TV and navigating on-screen menus.

• ? MUTE: Press to mute the sound.
• ? REMOTE MICROPHONE: Talk to the remote microphone after pressing the Google Assistant button.
• ⚡ POWER: Turn TV on and off.
• ➡️ INPUT: Select input source and display the quick panel.
• ⚙️ QUICK SETTINGS: Open the quick menu.
• ⬆️⬇️⬅️➡️ CIRCULAR D-PAD: Navigation direction buttons (Up/Down/Left/Right).
• ✅ OK BUTTON: Confirm an entry or selection.
• ↩️ BACK: Return to previous screen.
• ⚙️ SETTINGS: Display the dashboard menu.
• ? GOOGLE ASSISTANT BUTTON: Press to activate the remote's Google Assistant microphone. Search content by voice.
• ? HOME: Access the TV homepage.
• ? LIVE GUIDE: Open the Live TV Electronic Programming Guide (EPG).
• ?⬆️ / ?⬇️ VOLUME: Raise and lower volume.
• ⌨️ VIRTUAL KEYBOARD: Display the on-screen keyboard.
• ℹ️ INFORMATION: In TV source, press to view program information.
• ? CHANNEL: Change channels.

Turning Off the Remote Backlight

By default, the backlight activates when lifted. To turn it off, press and hold the SETTINGS and BACK buttons simultaneously for 3 seconds. To turn it back on, repeat the process.

Tip! Follow the on-screen guide to pair the remote control with the TV when pressing the ? button for the first time.

Step 4: Get to Know Your TV

TV FRONT:

• A: STATUS LIGHT OF HANDS-FREE VOICE CONTROL: Glows when hands-free voice control is activated. (See page 16 for details).
• A: IR RECEIVER: Receives signal from the TV remote.

TV BOTTOM:

• B: POWER and OPTIONS BUTTON: Press once to open the menu. Short click to change menu, long click to select.
• C: HANDS-FREE VOICE CONTROL MIC SWITCH: Toggle switch to enable or disable the TV's integrated microphone.

TV SIDE:

• E: USB PORT: Connect a USB device for photos, music, movies, or an optional TCL webcam for video calls.
• F: LAN: Connect via Ethernet cable to your home network router or switch.
• G: HDMI PORTS: High-quality audio/video connection for cable boxes, Blu-ray players, gaming consoles. HDMI 1 & 2 support up to 4K/144Hz. HDMI 3 & 4 support up to 4K/60Hz.
• H: HDMI eARC/ARC PORT: Connect audio devices like sound bars or AV receivers that support eARC/ARC (audio return channel).
• I: ANTENNA/CABLE IN: Connect an outdoor VHF/UHF antenna or Cable TV feed.
• J: AV IN adapter: Analog audio/video input for older devices. Use a compatible adapter (not included) to connect RCA cables (yellow for video, white/red for audio).
• K: HEADPHONE OUT: Connect headphones or external speakers.
• L: OPTICAL (DIGITAL AUDIO OUT): Connect an optical cable to an external digital audio system.

TV BACK:

• D: POWER PORT: Connect your TV to the power source with the included power cable.

Step 5: Complete Guided Setup

It's the final stretch-hurray!

Let's Connect

Once your language is selected, you can quickly set up the TV using the Google Home app on an Android or iOS phone.

TV interface may vary and is subject to change. Model number shown may vary.

Alternatively, follow the easy on-screen instructions. You can use the TV as a regular TV without connecting to a wireless network.

To enjoy all smart features and services on your TCL TV with Google TV™, a Google Account, a TCL account, and a reliable broadband internet connection are required.

And setup is done... Congratulations!

Continue using the remote to personalize your Home screen, streaming apps, and enjoy movies.

Key things to know:

• A paid subscription or other payments may be required for some streaming apps.
• Streaming app availability is subject to change and varies by country.

WE ARE READY TO HELP

Contact us first with any questions.

TCL SUPPORT:
support.tcl.com
1-877-300-9509

TCL North America Limited Warranty

This warranty applies to all New TCL Product Models including LCD/LED Televisions, Sound Bars, and Appliances.

What Your Warranty Covers:

Defects in materials or workmanship to the original owner of this TCL Product when purchased new from an Authorized Dealer in the United States.

New Products (Non-Commercial Use):

One (1) year from date of purchase or delivery for parts and labor.

New Products (Commercial Use):

Six (6) months from date of purchase or delivery for parts and labor. Commercial use includes business, institutional, or rental environments.

What We Will Do:

At TCL's discretion, TCL will either pay an Authorized TCL Service Center for labor and parts to repair your Product, or replace your Product with a new or refurbished equivalent value Product.

How to Get Service:

• Before requesting service, visit support.tcl.com for FAQs and troubleshooting.
• To get warranty service, contact TCL Customer Support via support.tcl.com. Have your Product type, model number, serial number, and ZIP code ready.
• Troubleshooting and prior approval from a TCL representative are required before sending your Product to a Service Center.
• A representative will troubleshoot your problem via phone, chat, or email. If service is needed, the location will be at TCL's sole discretion.
• For TVs 43-inches and smaller, service may be at an Authorized TCL Service Center or via exchange. For TVs 44-inches and larger, service may be at an Authorized TCL Service Center, in-home, or via exchange. Sound Bars and Appliances will be repaired or exchanged at an Authorized TCL Service Center or in-home.
• TCL is not responsible for transportation costs for warranty coverage to the Service Center. TCL will pay for return shipping to a United States address only. Units improperly packed and damaged during shipping are not covered.
• Proof of purchase (bill of sale or receipted invoice from an Authorized Dealer) is required.
• A picture of the back of the Unit (model/serial number) and the product issue may be required for replacement.
• PRE-AUTHORIZATION IS MANDATORY before sending any product to a TCL Service Center or obtaining in-home repair/replacement services.

What Your Warranty Does Not Cover:

• Units sold as "As-Is", "Used", "Factory Reconditioned", "Factory Re-Certified", or "Refurbished" with faults.
• Damage from transportation or handling (contact retailer).
• Extended Service Plans purchased from retailers.
• Customer instruction (refer to Owner's Manual).
• Service calls for delivery, pick-up, installation, instruction, fuse replacement, house wiring/plumbing connection, or unauthorized repairs.
• Installation and related adjustments, or damage from installation.
• Damage from non-approved installation or repair methods.
• Signal reception problems not caused by the Unit, power failures, or inadequate electrical service.
• Damage from misuse, abuse, neglect, insects, normal wear and tear, cosmetic damage, mishandling, faulty installation, inadequate wiring, or power line surges.
• Operation in corrosive or wet atmospheres.
• Markings or images on the panel from viewing fixed images (e.g., 4:3 images on widescreen TVs, banners, video games).
• Units with unreadable, missing, changed, defaced, or altered serial numbers.
• Batteries.
• Modified or incorporated units, or units with altered serial numbers.
• Use of incompatible accessories or components.
• Products requiring unmounting for service.
• Units purchased or serviced outside the United States.
• Shipping costs to the Authorized TCL Service Center.
• Acts of nature or God (earthquakes, fires, lightning, floods).
• Special, incidental, or consequential damages.

LIMITATION OF WARRANTY

The stated warranty is the only warranty applicable. No verbal or written information shall create a guaranty or modify this warranty. Repair or replacement is the exclusive remedy. TTE Technology, Inc. DBA TCL North America shall not be liable for special, incidental, or consequential damages. This warranty is governed by the laws of the State of California. Implied warranties of merchantability or fitness for a particular purpose are limited to the applicable warranty period. This warranty is subject to change without notice. Visit www.tcl.com for the most current version.

How State Law Relates to This Warranty:

Some states may not allow limitations on incidental/consequential damages or implied warranty duration. This warranty grants specific legal rights, and you may have others that vary by state.

This warranty does not apply to units purchased or serviced outside the United States. Contact your dealer for warranty information.

Service calls not involving defective materials or workmanship are not covered; costs are the purchaser's responsibility.

Broadcasting & Operating Environment

Trademarks and Logos:

HDMI: The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade Dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

Dolby: Dolby, Dolby Vision, Dolby Vision IQ, Dolby Atmos, Dolby Audio and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation. Manufactured under license from Dolby Laboratories. Confidential unpublished works. Copyright © 1992-2024 Dolby Laboratories. All rights reserved.

Bluetooth®: The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. TTE Corporation uses these marks under license. Other trademarks and trade names are those of their respective owners.

DTS: For DTS patents, see xperi.com/dts-patents/. Manufactured under license from DTS, Inc. and its affiliates. DTS, DTS:X, the DTS:X logo, Virtual:X, and the DTS Virtual:X logo are registered trademarks or trademarks of DTS, Inc. and its affiliates in the United States and/or other countries. © DTS, Inc. and its affiliates. ALL RIGHTS RESERVED.

IMAX: Manufactured under license from IMAX Corporation. IMAX® is a registered trademark of IMAX Corporation in the United States and/or other countries. For DTS patents, see patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS and the DTS logo are registered trademarks or trademarks of DTS, Inc. in the United States and other countries. © 2020 DTS, Inc. ALL RIGHTS RESERVED.

HEVC Advance™: Covered by one or more claims of the HEVC patents listed at patentlist.accessadvance.com.

Troubleshooting

Having trouble completing the guided setup? Don't worry, it's usually an easy fix.

Cannot connect to wireless network (WiFi) ?

• Select the correct wireless network name and verify the password (case sensitive).
• Relocate the router from objects that interfere with performance (e.g., cordless phones, baby monitors).
• Reboot the router by disconnecting power for more than 2 minutes and reconnecting.

Problems connecting my cable box or antenna through a coax cable

• For best performance, use the HDMI connection. If not available:
• Ensure cable connections to the TV and device are securely fastened.
• Select the correct cable or antenna input.
• Select the channel scan menu and follow on-screen instructions for a full channel scan.

What is the remote code for programming my Universal or Cable box remote control? ❓

Please visit https://go.tcl.com/codes.

How to update Parental Control password

• Select "All settings" from the home screen.
• Select "System".
• Select "Parental Controls" to set up or change your personal password.

Notes: You can set up your personal password anytime. If you forget it, use 0423 to reset.

How do I turn Text-to-Speech (TTS) on or off?

• Select "All settings” from the home screen.
• Select "System".
• Select "Accessibility”.
• Select "TalkBack”.
• Select "Enable” and press OK to turn it on or off.
• For more information visit: https://go.tcl.com/tts-atv

How to use voice control through the remote control?

• In Google TV mode, press and hold the “HOME” ? and “OK” ✅ buttons on your remote simultaneously.
• Keep your remote within 3 ft. of your TV during pairing.
• When the TV displays "Google Assistant is ready", speak towards the remote microphone ? (while holding the Google Assistant button ?) to ask a question or try a suggestion.

How to use hands-free voice control?

Notes:

• Ensure the hands-free voice control mic switch (refer to page 11 for its position) is turned on before using this function.
• Ensure your smart TV is connected to the internet for Google Assistant to work.
• In Google TV mode, press the Google Assistant button ? on your remote.
• Select "Yes, I'm in".
• Say "OK Google” or "Hey Google” to activate the hands-free voice assistant without using the remote control.
• Speak towards the TV to ask a question or try a suggestion.

Follow these steps to enable always-on hands-free voice control:

• Select "All settings” from the home screen.
• Select "System” > "Power & Energy” > "Standby Mode” > "Screenless”.
• Turn on "Screenless” to enjoy hands-free voice control in TV standby mode.

Need more help?

support.tcl.com
1-877-300-9509

Home Theater, Made Simple.

Complete your Home Theater Experience with a TCL Sound Bar!

Offering an all-new immersive 7.1.4 surround experience, enjoy superior sound with Dolby Atmos® and DTS:X™ with up-firing speakers in the sound bar and satellite speakers.

Model: Q85H

Learn more at TCL.com or visit your favorite retailer.

Copyright © 2023 by TCL. All rights reserved.

TCL and the TCL Logo are owned by TCL Corporation and under license to TCL North America. Other brand and product names are the trademarks or registered trademarks of their respective owners.

TCL North America
189 Technology Drive, Irvine, CA 92618, USA

Part No.: J0104-000517