TCL 98QM8K Google TV Quick Start Guide
Register and Protect Your Purchase
Register your TCL TV to protect your purchase and potentially receive special offers on TCL Protection Plans within the first 30 days of ownership.
Methods for Registration:
- Text to Register: Text a photo of the camera icon to 71403.
- Online Registration: Visit register.tcl.com.
For assistance, visit photoregister.com/help or text HELP to 71403.
TCL Protection Plan Benefits:
Benefits & Description | PROTECT | PROTECT PLUS |
---|---|---|
Extended Manufacturer Coverage (Extended parts & labor for manufacturer defects) | Up To 4 Years | Up To 4 Years |
Priority Service (Free shipping and rapid turn-around time) | 3-5 Days | 3-5 Days |
Product Replacement (Free 1-time replacement if product cannot be fixed) | ⊕ | ⊕ |
TCL Parts & Service (Genuine TCL parts & factory certified service) | ⊕ | ⊕ |
No Deductible ($0 out of pocket expense) | ⊕ | ⊕ |
Pixel Repair and Burn-In Coverage (Don't let shadows or off pixels prevent clear viewing) | ⊕ | ⊕ |
Accidental Damage Protection (Coverage for drops, breaks and spills starts after 30 days) | ⊕ | |
Complimentary Remove & Reinstall (For televisions 65” and larger) | ⊕ | |
Lost Your Remote? (One-time replacement) | ⊕ |
Important Information
CAUTION: RISK OF ELECTRIC SHOCK. DO NOT OPEN.
- Refer servicing to qualified personnel.
- Symbols indicate dangerous voltage ⚠️, double insulation ☗, fuse location ☗, and important instructions ℹ️.
WARNINGS:
- Do not expose to rain or moisture.
- Do not place liquid-filled objects on the apparatus.
- Batteries should not be exposed to excessive heat.
- The TV is unstable if not properly attached to the base or wall. Follow mounting instructions.
Cable TV Installer: Connect the cable ground to the building's grounding system.
Important: Place the TV on a firm, flat surface with adequate ventilation (1 inch top/side, 2 inches rear). Ensure the stand is secure to prevent tipping.
The power button does not completely shut off the TV; disconnect the power cord for full power off.
Product Information: Keep your sales receipt for warranty and proof of purchase. Record serial and model numbers.
Input Signal Compatibility:
Input | Signal Compatibility |
---|---|
Antenna/Cable | 480i, 480p, 720p, 1080i (NTSC, ATSC, QAM) |
HDMI 1 & 2 | 480p, 720p/60Hz, 1080p/24/30/50/60/120/144*/240Hz, 1440p/60/120/144Hz*, 2160p/24/30/50/60/120/144Hz* |
HDMI 3 & 4 | 480p, 720p/60Hz, 1080p/24/30/50/60Hz, 1440p/50/60Hz, 2160p/24/30/50/60Hz |
*144Hz is supported with VRR enabled.
Remove the energy guide label for the best viewing experience.
Model No.: 98QM8K
Purchase Date:
Serial No.:
Dealer/Address/Phone:
Important Safety Instructions
- Read and keep these instructions.
- Heed all warnings and follow all instructions.
- Do not use near water. Clean with a dry cloth.
- Do not block ventilation openings.
- Do not install near heat sources.
- Protect the power cord from being walked on or pinched.
- Refer to exterior bottom enclosure for electrical and safety information.
- The main plug is used to disconnect the device and should remain operable.
- Tie up the power cordset when not in use. Ensure it is not damaged.
- No open flame sources near the apparatus.
- Unplug during lightning storms or when unused for long periods.
- Use only manufacturer-specified attachments/accessories.
- Use only with the specified cart, stand, tripod, bracket, or table. Use caution when moving carts.
- Refer all servicing to qualified service personnel.
- Ensure at least 2 inches of ventilation space from the wall and 1 inch from other surfaces. Do not block ventilation openings.
- Do not expose to external heat sources or high humidity.
- Dispose of batteries according to local regulations.
- Ground antenna/cable systems to protect against surges. See diagram for grounding example.
FCC Information
This equipment complies with FCC Part 15 rules for Class B digital devices, designed to provide reasonable protection against harmful interference in residential installations. If interference occurs, try reorienting the antenna, increasing separation, connecting to a different circuit, or consulting a dealer/technician.
This Class B digital apparatus complies with Canadian ICES-003.
This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) it may not cause harmful interference, and (2) it must accept any interference received.
Supplier: TTE Technology, Inc. (dba TCL North America)
Address: 189 Technology Drive, Irvine, CA 92618, USA
Contact: 1-877-300-9509, support.tcl.com
Battery CAUTION & Disposal Information
- Use alkaline-type batteries for best results.
- Do not mix battery types (alkaline, carbon-zinc, rechargeable).
- Always replace depleted batteries with two new batteries of the same brand and type. Never use damaged batteries.
- Do not use rechargeable batteries (Ni-Cd or Ni-MH).
- Risk of fire or explosion if battery is replaced with an incorrect type.
- Do not mix old and new batteries.
- Do not expose batteries to excessive heat (sunlight, fire).
- Do not expose batteries to extremely low air pressure.
- Ensure correct battery polarity.
- Recycle or dispose of batteries according to local guidelines. Do not dispose of in fire.
ELECTRONICS & PACKAGING RECYCLING INFORMATION
Visit www.tcl.com for information on recycling old TVs, sound bars, and home comfort products, and to find drop-off locations.
Look for How2Recycle® labels on the product box for recycling instructions.
Warning: Keep plastic packaging away from babies, children, and pets to avoid suffocation.
What's in the box
- TCL TV
- Power cable
- Quick Start Guide
- M5x38mm Stand screws
- 2 x AAA batteries for remote
- Cable clips
- TV stands
- TV remote
What you need
- Phillips head screwdriver
- Router + Internet Connection (for streaming)
For additional support, please visit support.tcl.com.
Step 1: Set up your TV
Remove your TV from the box: Be careful, it's heavy!
To use the stand:
- Take the stand screws and cable covers out of the TV stands.
- Carefully remove the foam packaging. Leave the TV on the bottom foam packaging.
- Align the stands with the screw holes on the TV. Secure with stand screws. Stands can be installed at a higher or lower position.
- Route the cables and install cable covers.
- Stand installation is completed.
Note: Ensure the installation direction of the stand is correct. Remove the protective film after installation.
Warning (Stability Hazard): Never place a television in an unstable location. Ensure furniture can safely support the TV and is not overhanging the edge. Anchor furniture and TV if placing on tall furniture. Do not place TV on cloth materials between the TV and furniture. Educate children about climbing dangers. NEVER place items that encourage climbing on top of the TV or furniture. Route cords and cables to prevent tripping hazards.
Optional - To mount on a wall
Preparation: Ensure TV is not exposed to direct sunlight, heat, fire, or moisture.
- Remove the 4 screws from the back of the TV.
- Screw the VESA bracket onto the back cover with 4 VESA screws (purchased separately).
- Follow the wall mount instructions to hang the TV.
- Optional: Install cable clips.
If mounting to the wall, do not attach the stands.
For 98" Models: Purchase a VESA 600x500 wall mount (4 M8x16mm screws).
The VESA number indicates the mounting hole measurements (e.g., 200x200mm).
Your wall mount must support at least five times the TV's net weight.
Warnings:
- Mounting should only be done by a professional installer.
- Never mount this product to the ceiling with the screen facing down, as it is hazardous and may result in personal injury or property damage.
Step 2: Power up
Connect the power cable to the TV and plug it into the wall outlet.
Power the TV remote by inserting the included batteries. Ensure correct polarity. Power Tip: Always replace depleted batteries with two new, same-brand batteries.
If your remote gets warm/hot, discontinue use and contact customer support.
Review Battery CAUTION & Disposal Information on page 3.
Step 3: Grab your remote
The remote is designed for intuitive use. Key functions include:
- MUTE: Mute sound.
- REMOTE MICROPHONE: Press to activate for Google Assistant.
- POWER: Turn TV on/off.
- INPUT: Select input source.
- QUICK SETTINGS: Open quick menu.
- CIRCULAR D-PAD (Up/Down/Left/Right): Navigation.
- OK BUTTON: Confirm.
- BACK: Return to previous screen.
- SETTINGS: Display dashboard menu.
- GOOGLE ASSISTANT BUTTON: Activate Google Assistant for voice search.
- HOME: Access TV homepage.
- LIVE GUIDE: Open Electronic Programming Guide (EPG).
- VOLUME (+/-): Adjust volume.
- VIRTUAL KEYBOARD (123): Display on-screen keyboard.
- TCLtv+: Access TCLtv+.
- CHANNEL (^/v): Change channels.
Turning off the remote backlight: Press and hold SETTINGS + BACK for 3 seconds. Repeat to turn it back on.
Tip: Follow the on-screen guide to pair the remote with the TV when pressing the button for the first time.
Step 4: Get to know your TV
Identify TV ports and buttons:
- A (FRONT): STATUS LIGHT OF HANDS-FREE VOICE CONTROL, IR RECEIVER.
- B (FRONT): POWER and OPTIONS BUTTON.
- C (BOTTOM/SIDE): HANDS-FREE VOICE CONTROL MIC SWITCH.
Ports (Back/Side):
- D POWER PORT: Connect power cable.
- E USB PORT: Connect USB devices (photos, music, movies) or TCL webcam.
- F ETHERNET: Connect to home network.
- G HDMI PORTS: High-quality audio/video connection. Ports 1 & 2 support up to 4K/144Hz. Ports 3 & 4 support up to 4K/60Hz.
- H HDMI ARC/ARC PORT: Connect audio devices (sound bars, AV receivers).
- I ANTENNA/CABLE IN: Connect antenna or cable TV feed.
- J OPTICAL (DIGITAL AUDIO OUT): Connect to external digital audio system.
Step 5: Complete guided setup
Let's Connect: Set up your TV using the Google Home app on an Android or iOS phone, or follow the on-screen instructions.
A Google Account, a TCL account, and a broadband internet connection are required for smart features.
Congratulations! Setup is complete. Personalize your Home screen, streaming apps, and enjoy your TV.
Key things to know: Paid subscriptions may be required for some streaming apps. Availability varies by country.
WE ARE READY TO HELP
Contact us first with any questions.
TCL SUPPORT:
1-877-300-9509
Troubleshooting
Cannot connect to wireless network (WiFi):
- Select the correct network name and verify the password.
- Relocate the router away from interfering objects.
- Reboot the router by disconnecting power for over 2 minutes.
Problems connecting cable box or antenna:
- Use HDMI connection for best performance.
- Ensure cable connections are secure.
- Select cable or antenna input.
- Perform a full channel scan.
Remote code for Universal/Cable box remote: Visit go.tcl.com/codes.
How to update Parental Control password: Go to Home screen > All settings > System > Parental Controls.
How to turn Text-to-Speech (TTS) on or off: Go to Home screen > All settings > System > Accessibility > TalkBack. Select Enable/Disable.
For more information visit: go.tcl.com/tts-atv.
How to use voice control through the remote: In Google TV mode, press and hold HOME + OK. Keep remote within 3 ft. Speak towards the remote microphone when prompted.
How to use hands-free voice control:
- Ensure the hands-free voice control mic switch is ON (refer to page 10).
- Ensure TV is connected to the internet.
- In Google TV mode, press the Google Assistant button. Select "Yes, I'm in".
- Say "OK Google" or "Hey Google" to activate without the remote. Speak towards the TV.
- To enable always-on hands-free control: All settings > System > Power & Energy > Standby Mode > Screenless. Turn on "Screenless".
Broadcasting & Operating Environment
- Broadcasting system: US System NTSC-M, ATSC standard (8VSB), QAM.
- Receiving Channels: VHF2-13, UHF14-69, CATV (37-59, 60-85, 86-94, 95-99, 100-135, 01).
- Tuner type: Frequency synthesized.
- Operating Temperature: 5°C to 35°C (41°F to 95°F).
- Operating Humidity: 20% to 80%, non-condensing.
- Storage Temperature: -15°C to 45°C (5°F to 113°F).
- Storage Humidity: 10% to 90%, non-condensing.
Trademarks: HDMI, Dolby, Bluetooth, DTS, IMAX, and HEVC are trademarks of their respective owners.
Note: Figures and illustrations are for reference only and may differ from actual product appearance. Design and specifications are subject to change without notice.
TCL North America Limited Warranty
Covers defects in materials or workmanship for the original owner of TCL Products purchased new from an Authorized Dealer in the United States.
New Products (Non-Commercial Use): 1-year parts and labor.
New Products (Commercial Use): 6-month parts and labor.
What TCL will do: At TCL's discretion, repair or replace the Product with a new or refurbished equivalent.
How to get service:
- Visit support.tcl.com for FAQs and troubleshooting.
- Contact TCL Customer Support at support.tcl.com with Product type, model number, serial number, and ZIP code.
- Troubleshooting and prior approval from a TCL representative are required before service.
- Service location is at TCL's sole discretion.
- For TVs 43" and smaller, repair or exchange at an Authorized TCL Service Center.
- For TVs 44" and larger, repair or exchange at an Authorized TCL Service Center or in-home.
- Sound Bars and Appliances: Repair or exchange at an Authorized TCL Service Center or in-home.
- TCL is not responsible for transportation costs to the service center. TCL pays for return shipping to a US address.
- Units improperly packed and damaged during shipping are not covered.
- Proof of purchase (bill of sale or receipted invoice) is required.
- A picture of the back of the Unit showing model/serial number and the issue may be required for replacement.
- PRE-AUTHORIZATION IS REQUIRED before sending any product for service or obtaining in-home service.
What your warranty does not cover:
- Units sold "As-Is", "Used", "Factory Reconditioned", etc.
- Damage from transportation, handling, or shipment from a Retailer.
- Extended Service Plans purchased from Retailers.
- Customer instruction (refer to Owner's Manual).
- Service calls for delivery, pick-up, installation, house fuse replacement, wiring, plumbing, or unauthorized repairs.
- Damage from non-approved installation or repair methods.
- Failure due to signal reception problems not caused by the Unit, power failures, or inadequate electrical service.
- Damage from misuse, abuse, neglect, insects, normal wear and tear, cosmetic damage, mishandling, faulty installation, inadequate electrical wiring, or power line surges.
- Damage from operating in a corrosive or wet atmosphere.
- Markings or images on the panel from viewing fixed images (e.g., burn-in).
- Units with unreadable, missing, altered, or defaced serial numbers.
- Batteries.
- Modified or incorporated Products, or Products with altered serial numbers.
- Use of incompatible accessories or components.
- Units purchased or serviced outside the United States.
- Shipping costs to the Authorized TCL Service Center.
- Acts of nature or God (earthquakes, fires, lightning, floods).
- Special, incidental, or consequential damages.
LIMITATION OF WARRANTY: The stated warranty is the only warranty. No verbal or written information creates a guaranty or modifies the warranty scope. Repair or replacement is the exclusive remedy. TCL is not liable for special, incidental, or consequential damages. California law governs this warranty. Implied warranties are limited to the warranty period.
How State Law relates to this warranty: Some states may not allow limitations on incidental/consequential damages or implied warranty duration. This warranty gives specific legal rights, and you may have other rights that vary by state.
Contact your dealer for warranty information if purchased or serviced outside the United States.
Service calls not involving defective materials or workmanship are not covered.
Home Theater, Made Simple.
Complete your Home Theater Experience with a TCL Sound Bar!
Offering an immersive 7.1.4 surround experience with Dolby Atmos® and DTS:X™ for superior sound.
Learn more at TCL.com or visit your favorite retailer.
TCL
Copyright © 2023 by TCL. All rights reserved.
TCL and the TCL Logo are owned by TCL Corporation and under license to TCL North America.
TCL North America
189 Technology Drive, Irvine, CA 92618, USA
Q85H
File Info : application/pdf, 19 Pages, 46.17MB
DocumentDocumentReferences
Patent Lists - Access Advance
Photoregister | Help
Welcome | TCL
TCL Support
TCL USA | TVs, Sound Bars, Phones, Appliances
TCL Support
TCL — How to Enable and Disable Text-to-Speech on My TCL TV with Android TV and featuring Google TV
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