TCL 115QM7K Google TV: Quick Start Guide and Warranty Information

Registration and Protection

Register your TCL TV to protect your purchase and access details. You can register by texting a photo of the camera icon to 71403 or online at register.tcl.com. For help, visit photoregister.com/help or text HELP to 71403.

Consider adding a TCL Protection Plan for coverage against life's mishaps. Plans offer benefits such as Extended Manufacturer Coverage (up to 4 years), Priority Service, Product Replacement, TCL Parts & Service, No Deductible, Pixel Repair, Accidental Damage Protection, Complimentary Remove & Reinstall (for TVs 65" and larger), and Remote Replacement.

Important Note: Do not return the TV to the store. Contact TCL support first with any questions. TCL Support can be reached at support.tcl.com or by phone at 1-877-300-9509.

Warning: Take care when removing the TV from its packaging.

Important Information

Safety Precautions

CAUTION: Risk of electric shock. Do not open. Servicing should only be performed by qualified personnel. This product has double insulation.

WARNING: To reduce the risk of fire or electric shock, do not expose the product to rain or moisture. Avoid placing objects filled with liquids on the apparatus.

WARNING: Ensure the TV is properly attached to its base or wall mount to prevent instability and potential injury.

Batteries should not be exposed to excessive heat, open flame, or fire. Refer to the product's rating label for operating voltage.

Cable TV Installer Note: Ensure the cable ground is connected to the building's grounding system as close as practical to the point of cable entry.

Important: This television is a table model and requires a firm, flat surface. Avoid blocking ventilation slots on the bottom of the unit to prevent overheating. Maintain adequate ventilation space: 1 inch from the top and sides, 2 inches from the rear. Use a stand or base of adequate size and strength to prevent tipping. The power button on the TV and remote puts it into standby mode; to fully power off, disconnect the power cord from the outlet.

Product Information: Keep your sales receipt for warranty and proof of purchase. Record model and serial numbers. Changes or modifications not expressly approved by the compliance party could void the user's authority to operate the equipment. Keep the apparatus at least 8 inches away from the human body.

Input Signal Compatibility

* 144Hz is only supported when VRR (Variable Refresh Rate) is enabled.

Remove the energy guide label from the TV front panel or screen before use for the best viewing experience.

Important Safety Instructions

1. Read and keep these instructions.
2. Heed all warnings and follow all instructions.
3. Do not use near water; clean only with a dry cloth.
4. Do not block ventilation openings.
5. Do not install near heat sources.
6. Protect the power cord from being walked on or pinched.
7. Refer to exterior bottom enclosure for electrical and safety information.
8. The main plug is used to disconnect the device and should remain operable.
9. When not in use, tie up the power cord. Ensure it is not damaged.
10. No open flame sources near the apparatus.
11. Unplug during lightning storms or when unused for long periods.
12. Use only manufacturer-specified attachments/accessories.
13. Use only with specified carts, stands, tripods, brackets, or tables. Use caution when moving cart/apparatus combinations.
14. Refer all servicing to qualified service personnel.
15. For safe operation, maintain ventilation space: at least 2 inches from the rear, 1 inch from other surfaces. Do not block openings. Do not expose to external heat sources or high humidity. Dispose of batteries according to local regulations.
16. If connecting an external antenna or cable system, ensure it is grounded for surge protection. Refer to NEC Section 810 for grounding guidelines.

Grounding Diagram Description: Illustrates proper grounding for an antenna system, showing an antenna lead-in wire, ground clamp, antenna discharge unit, electric service equipment, grounding conductors, and power service grounding electrode system.

FCC Information

This equipment complies with FCC Rules Part 15 for Class B digital devices, providing reasonable protection against harmful interference in residential installations. If interference occurs, try reorienting the antenna, increasing separation, connecting to a different circuit, or consulting a dealer/technician.

This Class B digital apparatus complies with Canadian ICES-003. The series includes model 115QM7K.

This device complies with FCC Rules Part 15, subject to two conditions: (1) it may not cause harmful interference, and (2) it must accept any interference received.

Supplier: TTE Technology, Inc. (dba TCL North America), 189 Technology Drive, Irvine, CA 92618, USA. Contact: 1-877-300-9509, support.tcl.com.

Battery CAUTION & Disposal Information

• Use alkaline-type batteries for best results.
• Do not mix battery types (Alkaline, Carbon-Zinc, Rechargeable).
• Always replace depleted batteries with two new, same-brand batteries. Never use damaged batteries.
• Do not use rechargeable batteries (Nickel Cadmium or Nickel Metal Hydride).
• Install only new batteries of the same type. Incorrect types pose a fire/explosion risk.
• Do not mix old and new batteries.
• Batteries should not be exposed to excessive heat, open flame, or fire, as this may result in explosion or leakage.
• Batteries should not be exposed to extremely low air pressure, as this may result in explosion or leakage.
• Ensure correct battery polarity. Incorrect insertion may shorten battery life or cause leakage.
• Recycle or dispose of batteries according to state and local guidelines. Do not dispose of in fire, hot ovens, or by crushing/cutting.

Electronics & Packaging Recycling Information

For information on recycling old TVs, sound bars, and home comfort products, visit the "Electronics Recycling" section of the TCL website. TCL encourages recycling and reuse alternatives. Look for How2Recycle labels on the product box for recycling instructions.

Warning: Keep plastic packaging away from babies, children, and pets to prevent suffocation.

What's in the Box & What You Need

What's in the box:

• TCL Google TV
• Power cable
• 2 x AAA batteries for remote
• Quick Start Guide
• 6 x Stand screws (M5x25mm)
• TV Stands
• Handles
• TV remote

What you need:

• Phillips head screwdriver
• Router + Internet Connection (for streaming)

For additional support, please visit support.tcl.com.

Step-by-Step Setup

Step 1: Set up your TV

Warning: To avoid the danger of suffocation, keep plastic packaging away from babies, children, and pets. Do not use packaging bags in cribs, beds, carriages, or playpens.

Remove TV from the box

Be careful, it's heavy!

TV Stand Installation

Note: It is recommended to have three people for safe stand installation. Two people should hold the TV upright while one person installs the stands. Ensure the installation direction matches the illustration. Remove protective film after installation.

• Diagram Description (A): Take TV stands from the accessory bag and remove cable covers.
• Diagram Description (B): Carefully remove foam packaging from the left and right sides of the TV. Leave the TV on the bottom foam packaging.
• Diagram Description (C): Remove the 4 rubber caps from the left and right sides of the TV.
• Diagram Description (D): Install the 4 handles to the left and right sides of the TV for stability.
• Diagram Description (E): Align stands with screw holes on the TV. Secure with 6 M5x25mm screws. The table stand can be installed in a high or low position.
• Diagram Description (F): Route cables and install cable covers. Carefully lift and place the TV to the desired location.
• Diagram Description (G): Remove the 4 handles from the left and right sides of the TV.
• Diagram Description (H): Install the 4 rubber caps to the left and right sides of the TV.
• Diagram Description (I): Stand installation is complete.

Warning (Stability Hazard):

Never place a television in an unstable location, as it may fall and cause serious injury or death. Take precautions:

• Use manufacturer-recommended cabinets or stands.
• Use only furniture that can safely support the TV.
• Ensure the TV does not overhang the supporting furniture's edge.
• Anchor tall furniture and the TV if placing on tall furniture (e.g., cupboards, bookcases).
• Do not place the TV on materials between it and the supporting furniture.
• Educate children about the dangers of climbing furniture.
• Never place items that encourage climbing (toys, remotes) on top of the TV or furniture.
• Route cords and cables safely to prevent tripping.

Optional - Wall Mount Installation

Note: Wall mount hardware and accessories are not included. Do not install table stands if the TV is wall mounted.

Purchase a compatible VESA wall mount. The TV requires VESA 1000x600 (4 M8x16mm screws). Ensure your wall mount can bear at least five times the TV's net weight.

Note: Do not place the TV in direct sunlight, heat, fire, or moisture, as this will damage the TV.

Warning: This product should only be mounted by a professional installer.

• Diagram Description (A): Leave the TV on the bottom foam packaging.
• Diagram Description (B): Remove the 4 rubber caps from the left and right sides of the TV.
• Diagram Description (C): Install the 4 handles to the left and right sides of the TV for stability.
• Diagram Description (D): Remove the 4 screws from the back of the TV.
• Diagram Description (E): Screw the VESA bracket tightly onto the back cover with 4 M8x16mm VESA screws.
• Diagram Description (F): Wall mount bracket installation is complete. Ensure no obstacles within 30mm of subwoofers.
• Diagram Description (G): Follow wall mount instructions to hang the TV.
• Diagram Description (H): Remove the 4 handles from the left and right sides of the TV.
• Diagram Description (I): Install the 4 rubber caps to the left and right sides of the TV.
• Diagram Description (J): Installation is complete.

Warning: Never install or mount this product to the ceiling with the screen side facing down. This is hazardous and may result in personal injury or property damage.

Step 2: Power up

Connect any external devices by referencing port labels on page 11. Connect the power cable to the TV and plug it into the wall outlet. Power the TV remote by inserting the included batteries.

• Diagram Description (A): Remove the battery cover from the back of the remote control.
• Diagram Description (B): Insert batteries with correct polarity.
• Diagram Description (C): Install the battery cover.

Power Tip: Always replace depleted batteries with two new, same-brand batteries. Never use damaged batteries. If the remote gets warm/hot, discontinue use and contact customer support.

Step 3: Grab your remote

The TV remote is designed for intuitive navigation. Key buttons include:

• MUTE: Mutes sound.
• REMOTE MICROPHONE: Talk to the microphone after pressing the Google Assistant button.
• POWER: Turns TV on and off.
• INPUT: Selects input source and displays the quick panel.
• QUICK SETTINGS: Opens the quick menu.
• CIRCULAR D-PAD: Navigation direction buttons (Up/Down/Left/Right).
• OK BUTTON: Confirms an entry or selection.
• BACK: Returns to the previous screen.
• SETTINGS: Displays the dashboard menu.
• GOOGLE ASSISTANT BUTTON: Activates Google Assistant for voice search. Hold the button to speak.
• HOME: Accesses the TV homepage.
• LIVE GUIDE: Opens the Live TV Electronic Programming Guide (EPG).
• VOLUME (+/-): Adjusts volume.
• VIRTUAL KEYBOARD: Displays the on-screen keyboard.
• INFORMATION: Views program information.
• CHANNEL (+/-): Changes channels.

Turning off the remote backlight: By default, the backlight activates when lifted. To turn it off, press and hold SETTINGS and BACK simultaneously for 3 seconds. To turn it back on, repeat the process.

Tip: Follow the on-screen guide to pair the remote control with the TV.

Step 4: Get to know your TV

TV Front:

• A STATUS LIGHT OF HANDS-FREE VOICE CONTROL: Glows when hands-free voice control is active.
• IR RECEIVER: Receives signals from the TV remote.

TV Bottom/Side/Back:

• B POWER and OPTIONS BUTTON: Press once to open the menu; short click to change menu, long click to select.
• C HANDS-FREE VOICE CONTROL MIC SWITCH: Toggle switch to enable/disable the TV's integrated microphone.
• POWER PORT: Connects to the power source.
• USB PORT: Connect USB devices for photos, music, movies, or optional webcam for video calls.
• LAN: Connects to your home network router/switch via Ethernet.
• HDMI PORTS (1&2, 3&4): For high-quality audio/video connection (e.g., cable box, Blu-ray, gaming console). Ports 1&2 support up to 4K/144Hz; Ports 3&4 support up to 4K/60Hz.
• HDMI eARC/ARC PORT: Connects to audio devices like sound bars or AV receivers with audio return channel capability.
• ANTENNA/CABLE IN: Connects to an outdoor VHF/UHF antenna or Cable TV feed.
• AV IN adapter: For analog audio/video inputs from older devices. Connects via RCA cable (video - yellow, audio - white/red).
• HEADPHONE OUT: Connects headphones or external speakers.
• OPTICAL (DIGITAL AUDIO OUT): Connects to an external digital audio system via optical cable.

Diagram Description: Illustrates the location of various ports on the TV's front, back, and sides, including Power, USB, LAN, HDMI (with refresh rate details), HDMI eARC/ARC, Antenna/Cable In, AV In, Headphone Out, and Optical Audio Out.

Step 5: Complete guided setup

Once your language is selected, you can set up the TV using the Google Home app on an Android or iOS phone. Alternatively, follow the on-screen instructions. You can use the TV as a regular TV without a network connection, but a Google Account, TCL account, and broadband internet are required for smart features and services.

Congratulations on completing the setup! Personalize your Home screen, streaming apps, and enjoy movies.

Key things to know: Paid subscriptions may be required for some streaming apps. Availability varies by country.

WE ARE READY TO HELP: Contact us first with any questions. TCL SUPPORT: support.tcl.com, 1-877-300-9509.

TCL North America Limited Warranty

This warranty covers defects in materials or workmanship for TCL Product Models purchased new from an Authorized Dealer in the United States.

New Products (Non-Commercial Use):

One (1) year from date of purchase or delivery for parts and labor.

New Products (Commercial Use):

Six (6) months from date of purchase or delivery for parts and labor.

What TCL will do:

At TCL's discretion, TCL will pay an Authorized TCL Service Center for repair or replace the Product with a new or refurbished equivalent.

How to get service:

Visit support.tcl.com for FAQs and troubleshooting. Contact TCL Customer Support with your product type, model, serial number, and ZIP code. Prior approval from a TCL representative is required before sending the product for service. A representative will troubleshoot your issue. Service location is at TCL's discretion. For TVs 43 inches and smaller, repair or exchange may be at an Authorized TCL Service Center. For TVs 44 inches and larger, repair or exchange may be at an Authorized TCL Service Center or in-home. Sound bars and appliances may also be repaired or exchanged at an Authorized TCL Service Center or in-home. If an on-site technician deems conditions hazardous, TCL may cancel/reschedule the visit or opt for an exchange.

TCL is not responsible for transportation costs to the service center but will pay for return shipping within the United States. Units improperly packed and damaged during shipping are not covered.

Proof of purchase is required. A picture of the product's back showing model/serial number and the issue may be required for replacement.

PRE-AUTHORIZATION IS REQUIRED before sending any product to a service center or obtaining in-home services.

What your warranty does not cover:

Units sold as "As-Is", "Used", "Reconditioned", "Re-Certified", or "Refurbished". Damage from transportation/handling, extended service plans purchased from retailers, customer instruction, service calls for delivery/pickup/installation/plumbing, non-approved installation/repair methods, signal reception problems not caused by the unit, power failures, misuse, abuse, neglect, insects, normal wear and tear, cosmetic damage, mishandling, inadequate wiring, power surges, corrosive/wet atmospheres, panel markings from fixed images, unreadable/altered serial numbers, batteries, modified products, incompatible accessories, units purchased/serviced outside the US, shipping costs to service center, acts of nature/God, special/incidental/consequential damages.

Limitation of Warranty:

The stated warranty is the only applicable warranty. No verbal or written information modifies this warranty. Repair or replacement is the exclusive remedy. TCL is not liable for special, incidental, or consequential damages. This warranty is governed by California law. Implied warranties are limited to the applicable warranty period. This warranty is subject to change; visit www.tcl.com for the most current version.

How State Law relates to this warranty:

Some states may not allow limitations on incidental/consequential damages or implied warranty duration. This warranty grants specific legal rights, and you may have others that vary by state.

If purchased or serviced outside the United States, this warranty does not apply. Contact your dealer.

Service calls not involving defective materials or workmanship are not covered and are the purchaser's sole responsibility.

Broadcasting & Operating Environment

Trademark Information: HDMI, Dolby, Bluetooth, DTS, and IMAX are registered trademarks or trademarks of their respective owners.

Troubleshooting

Cannot connect to wireless network (WiFi):

• Select the correct network name and verify the password (case sensitive).
• Relocate the router away from interfering objects (cordless phones, baby monitors).
• Reboot the router by disconnecting power for over 2 minutes and reconnecting.

Problems connecting cable box or antenna via coax cable:

• For best performance, use HDMI connection. If not available:
• Ensure cable connections are secure.
• Select the correct cable or antenna input.
• Perform a full channel scan via the on-screen menu.

Universal or Cable Box Remote Control Codes:

Visit https://go.tcl.com/codes.

How to update Parental Control password:

Navigate to Home screen > All settings > System > Parental Controls.

Notes: You can set up your password anytime. If forgotten, use 0423 to reset.

How to turn Text-to-Speech (TTS) on or off:

Navigate to Home screen > All settings > System > Accessibility > TalkBack. Select "Enable" to turn on/off. For more info, visit https://go.tcl.com/tts-atv.

How to use voice control through the remote control:

In Google TV mode, press and hold HOME and OK buttons simultaneously. Keep the remote within 3 ft. of the TV during pairing. Once the TV indicates Google Assistant is ready, hold the Google Assistant button and speak towards the remote microphone.

How to use hands-free voice control:

Notes: Ensure the hands-free voice control mic switch (refer to page 11) is turned on. Ensure your smart TV is connected to the internet.

• In Google TV mode, press the Google Assistant button. Select "Yes, I'm in".
• Say "OK Google" or "Hey Google" to activate the assistant without the remote. Speak towards the TV.
• To enable always-on hands-free control: Home screen > All settings > System > Power & Energy > Standby Mode > Screenless. Turn on "Screenless".

Need more help? Visit support.tcl.com or call 1-877-300-9509.

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