Warranty & Support
Warranty: All warranty claims are handled by JLab at our sole discretion. Keep your proof of purchase to ensure you can utilize your warranty.
Contact Us: Reach out via email at support@jlab.com or visit intl.jlab.com/contact.
Register Today: Visit intl.jlab.com/register for product news and tips. [Link Icon]
Getting Started: Connections
1. Connect via 2.4GHz Dongle
Install the included batteries (2 total). Connect the USB dongle to your computer and power on the keyboard. The GO Keyboard will connect automatically.
[Diagram showing USB dongle connection]
2. Connect via Bluetooth
Press the CONNECT button.
Switch between preferred connections:
- Purple LED: 2.4GHz
- Blue LED: Bluetooth Channel 1
- Yellow LED: Bluetooth Channel 2
Press and hold the CONNECT button until the LED flashes, indicating pairing mode. On your device, select 'JLab GO Keys' in Bluetooth settings.
[Diagram showing Bluetooth pairing process with LEDs]
JLab Go Mouse Pairing: Do you have the JLab Go Mouse? Scan the QR code [Link to pairing instructions] to learn how to pair both devices using a single dongle.
Keyboard Features & Controls
Connection Switching
Use Fn + 1, Fn + 2, or Fn + 3 to quickly switch between your paired devices (Bluetooth channels or 2.4GHz).
Operating System Layouts
Use Fn + Q, Fn + W, or Fn + E to switch between Mac, Android, and Windows keyboard layouts.
Audio Controls
- Volume -/+ : Rotate the dial.
- Play/Pause: Short press the dial.
- Next Track: Press and hold the dial.
- Previous Track: Double press the dial.
Fn Key Lock
Press Fn + Right Shift to lock or unlock the Fn key functionality. This allows you to access media keys directly without holding Fn.
Keyboard Shortcuts
Fn + Key | Mac | PC | Android |
---|---|---|---|
Esc | N/A | Home | Home |
F1 | Brightness - | Brightness - | Brightness - |
F2 | Brightness + | Brightness + | Brightness + |
F3 | Task Control | Task Control | N/A |
F4 | Show Applications | Notifications Center | N/A |
F5 | Search | Search | Search |
F6 | Desktop | Desktop | Home |
F7 | Previous Track | Previous Track | Previous Track |
F8 | Play/Pause | Play/Pause | Play/Pause |
F9 | Next Track | Next Track | Next Track |
F10 | Mute | Mute | Mute |
F11 | Screenshot | Screenshot | Screenshot |
F12 | Dashboard | Calculator | N/A |
Delete | Screen Lock | Screen Lock | Screen Lock |
Tips & Troubleshooting
- Bluetooth Pairing: For Bluetooth connections on Mac/PC/Android, ensure Bluetooth 1 or 2 is selected on the keyboard. Press and hold the CONNECT button until the LED flashes. Then, go to your device's Bluetooth settings to pair.
- Connection Issues: If the device fails to connect, go to your device's Bluetooth settings, select 'JLab GO Keys', and choose 'Forget Device' or 'Disconnect'. Then, press and hold the CONNECT button until the LED flashes to re-enter pairing mode. Re-pair the keyboard through your device's settings.
- 2.4GHz Dongle Not Connecting: 1. Remove the dongle from the USB port. 2. Press Fn + 1 to activate the 2.4GHz connection. 3. Press and hold the CONNECT button until the purple LED flashes. 4. Reconnect the dongle.
- Keycaps: The keyboard keys are not removable; do not attempt to remove them.
- Cleaning: To clean the keyboard, avoid spraying cleaners directly onto it. Lightly spray a microfiber cloth and then wipe the keyboard.
- Factory Reset: To disconnect all wireless devices and reset to factory settings, press and hold the T, H, and J keys simultaneously for over 3 seconds.
Shop & Learn More
Shop JLab products, get product notifications, and learn about headphone burn-in at the JLab Store + Burn-in Tool.
[App Store Icon] Download on the App Store
[Google Play Icon] Get it on Google Play
Visit us online at intl.jlab.com
Related Documents
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JLab GO Keyboard User Manual and Setup Guide Comprehensive guide to setting up and using the JLab GO Wireless Keyboard with Bluetooth and 2.4G USB connectivity. Includes shortcut keys and quick tips for Mac, Android, and Windows devices. |
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JLab GO Keyboard: Connect, Use, and Troubleshoot Your Wireless Keyboard A comprehensive guide to setting up and using the JLab GO Keyboard. Learn how to connect via 2.4G dongle or Bluetooth, utilize shortcut keys, media dial functions, and quick tips for seamless operation with Mac, PC, and Android devices. |
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JLab GO Keyboard: Quick Start Guide and User Manual Comprehensive guide to connecting and using the JLab GO Keyboard. Learn how to pair via 2.4G dongle or Bluetooth, utilize shortcut keys, access special characters, and troubleshoot common issues for Mac, PC, and Android devices. |
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JLab Epic Keys Keyboard: User Manual & Connection Guide Comprehensive guide to connecting and using the JLab Epic Keys keyboard via USB dongle or Bluetooth. Learn about key combinations, media controls, and software customization. |
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JLab Epic Keyboard: Quick Start Guide and Features Get started with your JLab Epic Keyboard. This guide covers 2.4G dongle and Bluetooth connection, keyboard layout, shortcut keys, multimedia controls, and customization options for Mac, Windows, and Android. |
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JLab JBuds Keyboard: Quick Start Guide and Features Learn how to connect and use your JLab JBuds Keyboard via Bluetooth or 2.4G USB dongle. Explore shortcut keys, media dial functions, and warranty information. |
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JLab GO Keys Wireless Keyboard: Quick Start Guide and Features Learn how to connect and use your JLab GO Keys wireless keyboard via Bluetooth or 2.4G dongle. Includes key combination details, media controls, and troubleshooting tips. |
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JLab Epic Keys Keyboard: Setup, Features, and Shortcuts Guide Learn how to set up and use your JLab Epic Keys wireless keyboard. This guide covers connecting via USB dongle or Bluetooth, key functions, multimedia controls, battery status, and keyboard shortcuts for Mac, PC, and Android. |