HelloBaby HB6550Plus Digital Wireless Video Baby Monitor User Manual

Package Contents

• Parent unit x 1
• Camera unit x 1
• Power adapter x 2
• User manual x 1
• Wall-mounting kit x 1

1. Safety Instructions

Caution: Keep the device away from children.

Strangulation hazard: Keep this cord out of the reach of children (more than 3ft (0.9m) away). Never use extension cords with AC Adapters. Only use the AC Adapters provided.

Choking hazard: This product contains small parts, please be careful when unpack and assemble the product.

Read and keep to instructions: All the safety and operating instructions should be read before the video baby monitor is operated. This product cannot replace responsible adult supervision.

Water and moisture: The unit should not be exposed to rain, moisture, dripping or splashing. No objects filled with liquid should be placed on top of, or beside the product, such as a glass or vase. This item should not be used near water.

Do not: Attempt to repair or adjust any of the electrical or mechanical functions of the unit. Otherwise, the guarantee will be made void.

Ventilation: This baby monitor should not be used on a bed, sofa, rug or similar surface that may block the ventilation openings, or be placed in an enclosed area such as a bookcase or drawer that may impede air flow.

Keep away from sources of heat: This unit should not be exposed to direct heat sources such as a candle, radiator, heat register, stove or other appliance that emits heat. The unit should not be left in direct sunlight.

Power source: This unit should only be used with the AC power adapters included in this package (rated 5V DC 1A).

Damage requiring service: This unit should be serviced by qualified personnel only when:

1. Objects have fallen or liquid has been spilled into the product.
2. The units have been exposed to rain.
3. The units do not appear to operate normally or exhibits a distinct change in performance.
4. The units have been dropped or the enclosure damaged.

WARNING IR emitted from this product. Do not stare at operating lamp. Risk Group 1. Product tested against EN62471

Strangulation Hazard: Children have STRANGLED in cords. Keep this cord out of the reach of children (more than 3 ft (0.9 m) away). Do not remove this tag.

AVERTISSEMENT DANGER D’ÉTRANGLEMENT: Des enfants se sont ÉTRANGLÉS avec des cordons électriques. Garde le cordon électrique hors de la portée des enfants (à plus de 0.9m/3 pi du lit d’enfant). Ne pas enlever cette étiquette.

2. Warranty Terms

HelloBaby offers a one-year warranty from the original purchase date against defects in workmanship and materials. For warranty or support issues, please contact their after-sales service via email at service@hellobaby.net.cn.

3. Installation Guidelines

• To use your parent unit and camera unit together, you must establish a radio link between them. The range will be affected by environmental conditions.
• Large metal objects (refrigerators, mirrors, filing cabinets, metallic doors, reinforced concrete) between the baby and parent unit may block the radio signal.
• Signal strength may also be reduced by solid structures (walls) or by radio or electrical equipment (TVs, computers, cordless/mobile phones, fluorescent lights, dimmer switches).
• Other 2.4GHz products (Wi-Fi routers, Bluetooth systems, microwave ovens) may cause interference. Keep the baby monitor at least 5ft (1.5m) away from such products, or turn them off if they cause interference.

4. Placement of the Baby Monitor

The camera can be placed on a desktop or mounted on a wall. Do not place the baby monitor on soft quilts or blankets, or in corners of cupboards, shelves, etc. Keep the baby monitor away from heat sources like radiators, chimneys, cookers, and direct sunlight. Keep the baby unit away from TV sets, microwave ovens, and radios. If interference occurs, move the camera to a different location.

For optimum performance, place the camera within 6 feet (2 meters) of the area being monitored.

5. Getting Started

5.1 Turn On the Baby Unit

1. Insert the DC plug of the power adapter into the DC jack in the rear of the Baby Unit.
2. Insert the other end of the power adapter into a suitable electrical outlet.

Note: An advanced invisible night vision light is implemented to prevent disturbance to children.

5.2 Turn On the Parent Unit

1. Insert the DC plug of the power adapter into the DC jack on the side of the Parent Unit.
2. Insert the other end of the power adapter into a suitable electrical outlet.
3. Press and hold the power button [power] for 3 seconds on the side of the parent unit.
4. Once the parent unit is on, the power LED will light up and the image will display on the LCD.

Note: For the best signal, pull up the antenna [antenna] when the product is in use.

5.3 Pairing the Camera and Parent Units

The baby unit is pre-registered to your parent unit. If the two devices don't pair, follow the procedure below:

Note: A camera symbol with " " means it is well registered. Select the camera symbol without the " " sign to pair.

1. Ensure the parent unit has power and the baby unit is plugged in. (Check in a dim environment to ensure the camera is powered.)
2. On the parent unit screen, navigate to "Camera" and choose to add a camera.
3. When the loading symbol [loading] is displayed on the LCD screen, press the pair button [pair] on the back of the baby unit.

Note: A camera symbol with " " means it is well registered. If it doesn't work, contact service@hellobaby.net.cn.

5.4 Infrared Night Vision (Automatic)

The infrared night vision function allows the camera to capture images in dark or low light conditions. In this mode, only black and white images are displayed on the monitor. The optimum image is achieved when the baby unit is 6ft (2m) away from the object. When the camera is in night vision mode, the [night vision] symbol will be displayed on the top of the screen.

6. Product Overview

6.1 Icons Overview

• [signal] Signal Strength
• [volume] Volume
• [zoom] Zoom
• [alarm] Alarm
• [camera] Camera
• [talk] Two-Way Talk
• [lullaby] Lullaby
• [night vision] Night Vision
• [battery] Battery Level
• ECO [ECO] ECO
• ECO [ECO] High sensitivity level
• ECO [ECO] Middle sensitivity level
• ECO [ECO] Low sensitivity level

6.2 Parent Unit Overview

Display: 6.0'' IPS TFT LCD

• Charging LED
• Power LED
• Sound Level Indicator
• Zoom / View / Scan [view/scan]
• Exit/Two Way Talk [exit]
• Power Button [power]
• Up Button ▲
• Right Button ►
• Down Button ▼
• Menu/OK [menu]
• [mic] MIC
• Left Button ◄
• Antenna [antenna]
• Stand [stand]
• DC Jack [DC jack]
• Reset Button [reset]
• Speaker [speaker]

6.3 Baby Unit Overview

• [mic] MIC
• Light Sensor
• Infrared LEDs
• Lens
• Power LED
• Antenna [antenna]
• Speaker [speaker]
• Pair Button [pair]
• DC Jack [DC jack]
• Temperature Sensor

7. Key Operation

7.1 Turn On/Off

Press and hold the power button [power] for 3 seconds to turn on/off the parent unit.

7.2 UP ▲

Press once to tilt the camera up by one step. Press and hold to tilt continuously.

7.3 DOWN ▼

Press once to tilt the camera down by one step. Press and hold to tilt continuously.

7.4 LEFT ◄

Press once to pan the camera left by one step. Press and hold to pan continuously.

7.5 RIGHT ►

Press once to pan the camera right by one step. Press and hold to pan continuously.

7.6 Camera View/Scan

Split-Screen Function: The baby monitor is equipped with 2 cameras and a SPLIT-SCREEN function, allowing users to see both cameras side by side on the same screen.

Press the [view/scan] button to view/scan cameras:

• Press 1 time: View camera 1, and symbol [cam 1] displays on the top of the screen.
• Press 2 times: View camera 2, and symbol [cam 2] displays on the top of the screen.
• Press 3 times: Enter SPLIT-SCREEN mode, both symbols [cam 1] and [cam 2] display on the top of the screen. You can see both cameras side by side.
• Press 4 times: Loop scan camera 1 and camera 2, and symbols [cam 1] and [cam 2] display on the top of the screen. Each camera's video displays for about 10 seconds.

Note: In split-screen mode, the cursor defaults to Camera 1. The audio displayed comes from Camera 1. To listen to sound from Camera 2, move the cursor to Camera 2. The audio will then come from Camera 2. (Simultaneous monitoring of audio from two cameras is not supported).

7.7 Digital Zoom

Under full screen mode, press and hold the [zoom] button for about 2 seconds to zoom in/out.

7.8 Two Way Talk

Under full screen mode, press and hold the [talk] button to enter two-way talk mode. A [mic] symbol will be displayed in the corner of the LCD screen. Release the button to stop.

Note: When in two-way talk mode, the parent unit speaker is muted.

8. Menu Operation

8.1 Pairing the Camera and Parent Units

The baby unit is pre-registered. Re-register only if the baby unit loses its link. Follow the procedure below:

Note: A camera symbol with " " means it is well registered. Select the camera symbol without the " " sign to pair.

8.1.1 Add Camera

1. Press the [menu] button; the menu will pop up.
2. Press the ◄ / ► / ▲ / ▼ buttons until the [camera] symbol is selected.
3. Press the [OK] button to enter the sub-menu, then press ▲ / ▼ buttons to select your desired camera.
4. Press the [select] button to enter the sub-menu; press ▲ / ▼ buttons to select, then press the [confirm] button.
5. When the [loading] symbol is displayed on the LCD screen, press the pair button [pair] on the back of the camera.
6. Once paired, a "Successful pairing" symbol shows on the LCD screen.
7. If pairing fails, repeat the steps.

8.1.2 Delete Camera

1. Press the [menu] button; the menu will pop up.
2. Press the ◄ / ► / ▲ / ▼ buttons until the [camera] symbol is selected.
3. Press the [OK] button to enter the sub-menu, then press ▲ / ▼ buttons to select the camera you want to delete.
4. Press the [select] button to enter the sub-menu; press ▲ / ▼ buttons to select, then press the [confirm] button.
5. Press the [delete] button to select the [delete] symbol to delete the camera.
6. Press the [OK] button to confirm the option.

8.2 Volume

1. Press the [volume] button; the menu will pop up.
2. Press the ◄ / ► / ▲ / ▼ buttons until the [volume] symbol is selected.
3. Press the [select] button to enter the sub-menu.
4. Press the ▲ / ▼ buttons to select the desired volume level from 1 to 5.

8.3 Display Brightness

1. Press the [menu] button; the menu will pop up.
2. Press the ◄ / ► / ▲ / ▼ buttons until the [brightness] symbol is selected.
3. Press the [select] button to enter the sub-menu.
4. Press the ◄ / ► buttons to select the desired brightness level from 1 to 5. (Default is level 3.)

8.4 Temperature Unit Setting

1. Press the [menu] button; the menu will pop up.
2. Press the ◄ / ► / ▲ / ▼ buttons until the [temperature] symbol is selected.
3. Press the [select] button to enter the sub-menu.
4. Press the ◄ / ► buttons to select ℉ or ℃ for setting the temperature unit.
5. Press the [confirm] button to confirm.

Note: The detected temperature range is 0~50 ℃.

8.4.1 Temperature Alarm Setting

1. Press the ▲ / ▼ buttons to select for turning on the alarm function; press the [confirm] button to confirm.
2. Press the ▲ / ▼ buttons to select for turning off the alarm function; press the [confirm] button to confirm.

8.4.2 Set Temperature HI/LO Alert Limits

1. Press ◄ / ► buttons to select [high temp] or [low temp] for Hi/Lo limits settings.
2. Press ▲ / ▼ buttons to adjust the Hi limit when [high temp] (red) is selected.
3. Press ▲ / ▼ buttons to adjust the Lo limit when [low temp] (green) is selected.

Note: The high temperature alarm default is 36 ℃, and the low temperature alarm default is 8 ℃. When the temperature goes above or below the settings, the [temperature] symbol will display. It will alert the user by beeping. Press any button on the parent unit to stop beeping and flashing.

8.5 Lullaby Setting

You can soothe the baby to sleep by playing a gentle lullaby from the Camera unit.

1. Press the [menu] button; the menu will pop up.
2. Press the ◄ / ► / ▲ / ▼ buttons until the [lullaby] symbol is selected.
3. Press the [select] button to enter the sub-menu.
4. Press the ◄ / ► / ▲ / ▼ buttons to select one of the 8 available lullabies. You can choose single playback, loop (all 8 lullabies) playback, or stop.
5. Press the [confirm] button to confirm.

Note: The lullaby default setting is OFF.

8.6 Settings

8.6.1 Alarm Setting

1. Press the [menu] button; the menu will pop up.
2. Press the ◄ / ► / ▲ / ▼ buttons until the [settings] symbol is selected.
3. Press the [menu] button. The sub-menu Settings will pop up.
4. Press the ◄ / ► buttons until the [alarm] symbol is selected.
5. Press the [select] button to enter the sub-menu. Press the ◄ / ► / ▲ / ▼ buttons to select the desired alarm time.
6. Press the [confirm] button to confirm.
7. Press the [exit] button to exit.

Note 1: The minimum unit is 0.5 hour. The maximum setting is 5 hours (7 levels).

Note 2: Once the alarm is turned on, the [alarm] symbol will display on the screen.

Note 3: The alarm default setting is OFF.

Note 4: When the alarm is ringing, press any button on the parent unit to turn the alarm off.

Note 5: If you do not turn off the alarm, it will ring for 1 minute. After three minutes, the alarm will ring again for 1 minute. The alarm will ring for three times in total, after which it goes off.

8.6.2 Date/Time Setting

1. Press the [menu] button; the menu will pop up.
2. Press the ◄ / ► / ▲ / ▼ buttons until the [settings] symbol is selected.
3. Press the [menu] button. The sub-menu Settings will pop up.
4. Press the ◄ / ► buttons until the [time] symbol is selected.
5. Press the [select] button to enter the sub-menu. Press the ◄ / ► / ▲ / ▼ buttons to select Month, Day, and Year settings. Press ▲ / ▼ buttons to set your desired month, date, and year.
6. Press the ◄ / ► buttons to select the timing method (12H or 24H).

8.7 Energy Saving (ECO)

This mode controls the sound activation of your baby unit. If there is no sound around the baby unit for 30 seconds, it stops audio transmission and turns off the parent unit screen. When the baby unit detects sounds louder than the sensitivity level, it resumes transmission and turns on the parent unit screen. To change the ECO level:

1. Press the [menu] button; the menu will pop up.
2. Press the ◄ / ► / ▲ / ▼ buttons until the [ECO] symbol is selected.
3. Press the [select] button to enter the sub-menu, then press ▲ / ▼ buttons to select the desired level.
4. Press the [confirm] button to confirm.
5. Press the [exit] button to exit.

Note: [ECO low] is Low sensitivity level; the baby must make a lot of sound before ECO function activates.

Note: [ECO mid] is Middle sensitivity level.

Note: [ECO high] is High sensitivity level; the baby does not have to make much sound before ECO function activates.

8.8 Language Setting

1. Press the [menu] button; the menu will pop up.
2. Press the ◄ / ► / ▲ / ▼ buttons until the [language] symbol is selected.
3. Press the [select] button to enter the sub-menu, then press ◄ / ► / ▲ / ▼ buttons to select the desired language.
4. Press the [confirm] button to confirm.
5. Press the [exit] button to exit.

Troubleshooting

Q: No Reception on the Monitor

A: Check if power adapters are properly connected. Ensure camera and monitor are ON. Ensure camera is not too far from the monitor. If camera and monitor are not paired, follow PAIRING instructions: Repower the baby unit, press the RESET button [reset] on the parent unit, then navigate to MENU and select Add Camera. Press the PAIR button [pair] on the back of the baby unit and wait for pairing.

Q: Interference or Poor Reception

A: The monitor may be too far from the camera. The camera or monitor may be too close to metal objects. Other electronic devices may be interfering with the signal. The battery power may be too low.

Q: Audio Feedback (High Pitched Noise)

A: The camera and monitor may be placed too close. The volume on the monitor may be set too high. Check the volume of lullabies and two-way calls. Contact service@hellobaby.net.cn if there is no sound.

Q: Frozen Picture on Screen

A: Repower the baby unit (unplug and replug the adapter). Press the RESET button [reset] on the back of the parent unit, then turn it on again.

Q: No LED Light on Baby Unit

A: Check if the two units are paired. Successful pairing means the baby unit is working. The baby unit of HelloBaby monitors does not have obvious LED lights to avoid disturbing the baby; lights are only visible in a dark environment.

Q: Parent Unit often Goes Black

A: Check for the ECO symbol [ECO] on the screen. In ECO mode, the parent unit screen turns black every 30 seconds to save power. To keep the screen on, go to the menu and turn off the "ECO" function. Also, check if the parent unit has switched to night vision mode.

10. Maintenance

• Clean your baby monitor with a slightly damp or anti-static cloth.
• Never use cleaning agents or solvents.

11. Disposal Guide for Battery and Product

• Do not attempt to repair or adjust any electrical or mechanical functions of the unit.
• Dispose of the product in an environmentally responsible way. Take it to designated collection points or contact the store where you purchased it.

Improper or incorrect use of batteries may cause corrosion or battery leakage, leading to personal injury or property damage. Use only the battery types indicated in this manual.

CAUTION: Risk of Fire and Burns. Do Not Open, Crush, Heat Above 45°C or Incinerate. Follow Manufacturer's Instructions.

• Disposing of a battery in fire or a hot oven, or mechanically crushing or cutting a battery, can result in an explosion.
• Leaving a battery in extremely high temperatures can result in an explosion or leakage of flammable liquid or gas.
• A battery subjected to extremely low air pressure may result in an explosion or leakage of flammable liquid or gas.
• The battery shall not be exposed to excessive heat such as sunshine, fire, or the like.

Regulatory Information

ISDE Statement (Camera)

English: This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.

French: Cet appareil contient des émetteurs/récepteurs exempts de licence qui sont conformes aux CNR exempts de licence d’Innovation, Sciences et Développement économique Canada. Le fonctionnement est soumis aux deux conditions suivantes : (1) Cet appareil ne doit pas causer d’interférences. (2) Cet appareil doit accepter toute interférence, y compris les interférences susceptibles de provoquer un fonctionnement indésirable de l’appareil.

This device meets the exemption from routine evaluation limits in section 2.5 of RSS 102 and compliance with RSS 102 RF exposure. Users can obtain Canadian information on RF exposure and compliance.

This equipment complies with Canada radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

FCC Statement (Camera)

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

To assure continued compliance, any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.

This equipment complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC Radiation Exposure Statement: The equipment complies with FCC Radiation exposure limits set forth for uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.

FCC Warning (Monitor)

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Caution: Any changes or modifications to this device not explicitly approved by the manufacturer could void your authority to operate this equipment.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 0cm between the radiator and your body.

Specific Absorption Rate (SAR) information: This device meets the government's requirements for exposure to radiowaves. The guidelines are based on standards developed by independent scientific organizations. The standards include a substantial safety margin. The SAR limit of USA (FCC) is 1.6 W/kg averaged over one gram of tissue. This device was tested for typical body-worn operations with the back of the phone kept 0mm from the body. Use accessories that maintain an 0mm separation distance between the user's body and the back of the phone.

ISDE Statement (Monitor)

English: This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.

French: Cet appareil contient des émetteurs/récepteurs exempts de licence qui sont conformes aux CNR exempts de licence d’Innovation, Sciences et Développement économique Canada. Le fonctionnement est soumis aux deux conditions suivantes : (1) Cet appareil ne doit pas causer d’interférences. (2) Cet appareil doit accepter toute interférence, y compris les interférences susceptibles de provoquer un fonctionnement indésirable de l’appareil.

This device meets the exemption from routine evaluation limits in section 2.5 of RSS 102 and compliance with RSS 102 RF exposure. Users can obtain Canadian information on RF exposure and compliance.

This equipment complies with Canada radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 0cm between the radiator & your body.

SAR Information (Canada)

English: Specific Absorption Rate (SAR) information: This Tablet meets the government's requirements for exposure to radio waves. The guidelines are based on standards developed by independent scientific organizations. The standards include a substantial safety margin. The SAR limit of Canada (ISED) is 1.6 W/kg averaged over one gram of tissue. This device has also been tested against this SAR limit. This device was tested for typical body-worn operations with the back of the Tablet kept 0mm from the body. To maintain compliance with ISED RF exposure requirements, use accessories that maintain an 0mm separation distance between the user's body and the back of the Tablet.

France: Informations sur le débit d'absorption spécifique (DAS): Cette tablette répond aux exigences du gouvernement en matière d'exposition aux ondes radio. Les lignes directrices sont basées sur des normes élaborées par des organisations scientifiques indépendantes. Les normes comprennent une marge de sécurité substantielle. La limite DAS du Canada (ISDE) est de 1,6 W / kg en moyenne sur un gramme de tissu. Cet appareil a également été testé par rapport à cette limite SAR. Cet appareil a été testé pour des opérations typiques portées sur le corps avec le dos de la tablette gardé à 0 mm du corps. Pour maintenir la conformité avec les exigences d'exposition RF d'ISDE, utilisez des accessoires qui maintiennent une distance de séparation de 0 mm entre le corps de l'utilisateur et l'arrière de la tablette.