HelloBaby 2.4" Digital Wireless Video Baby Monitor - HB24 User Manual

Warning: Keep small parts away from children.

Thank you for purchasing the HelloBaby baby monitor. We aim to provide the best products and service.

Congratulations! You can now care for your babies anywhere, anytime. Please read this user manual before use.

Please retain your original dated sales receipt for your records. For warranty service, a copy of your dated sales receipt is required to confirm warranty status. Registration is not required for warranty coverage.

Before use, we recommend inserting and fully charging the battery in the parent unit so it can continue to work if disconnected from the power supply. Please read the Safety Instructions.

Package Contents:

Safety Instructions

Caution: Keep small parts away from children.

Strangulation Hazard: Children can become entangled in cords. Power cords must be kept more than 3 feet away from the crib and the baby's reach at all times. Baby monitors and cameras with power cords should never be hung on or near the crib.

This product is not a toy and must be kept out of children's reach. It contains small parts; exercise care when unpacking and assembling.

Read and keep all safety and operating instructions before using the video baby monitor. This product cannot replace responsible adult supervision.

Water and Moisture: This product is designed for indoor use only. It should not be exposed to rain, moisture, dripping, or splashing. Do not place liquid-filled objects, such as glasses or vases, on or beside the product. Do not use near water.

DO NOT: Use the appliance if the cord or plug is damaged. If the baby monitor is not operating properly or has suffered damage, contact the "Videotimes" service center for inspection and repair to avoid potential risks.

DO NOT: Attempt to repair or adjust any electrical or mechanical functions of the unit, as this will void the guarantee.

Ventilation: This baby monitor should not be used on a bed, sofa, rug, or similar surface that may block ventilation openings, nor placed in an enclosed area like a bookcase or drawer that may impede airflow.

Keep Away from Heat Sources: This unit should not be exposed to direct heat sources like candles, radiators, heat registers, stoves, or other heat-emitting appliances. Do not leave the unit in direct sunlight.

Power Source: Use only the AC power adapters included in this package (rated 6V 600mA).

Damage Requiring Service: The unit should be serviced by qualified personnel only when: Objects have fallen or liquid has been spilled into the product; The units have been exposed to rain; The units do not appear to operate normally or exhibit a distinct change in performance; The units have been dropped or the enclosure damaged.

FCC Statements & Warnings

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation.

Note 1: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.

Note 2: Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

IC Statements: This Class A digital apparatus complies with ICES-003. The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user's authority to operate the equipment.

Warranty Terms

All HelloBaby products come with a one-year warranty from the original purchase date against defects in workmanship and materials. For warranty or support issues, please contact the store where you purchased the product or visit http://www.videotimes.com.hk.

Important Guidelines for Installing Your Baby Monitor

To use your parent unit and baby unit together, a radio link must be established. The range will be affected by environmental conditions.

Large metal objects, such as refrigerators, mirrors, filing cabinets, metallic doors, or reinforced concrete, between the baby and parent unit may block the radio signal.

Signal strength may also be reduced by solid structures like walls, or by radio or electrical equipment such as TVs, computers, cordless or mobile phones, fluorescent lights, or dimmer switches.

Use of other 2.4GHz products, such as wireless networks (Wi-Fi routers), Bluetooth systems, or microwave ovens, may cause interference. Keep the baby monitor at least 5 feet (1.5m) away from these products, or turn them off if they appear to be causing interference.

If the signal is weak, try moving the parent or baby unit to different positions in the rooms.

Product Overview

Parent Unit Overview

The parent unit includes:

The diagram shows the parent unit with its antenna, various LEDs (Charging, Power, Volume), power button, speaker, DC jack, LCD screen, and control buttons (Menu/OK, Volume, Exit/Talk, Brightness, Zoom/View/Scan), along with a stand and reset key.

Baby Unit Overview

The baby unit includes:

The diagram shows the baby unit with its antenna, light sensor, speaker, infrared LEDs, CMOS sensor, power LED, microphone (MIC), pair key, DC jack, and temperature sensor.

Icons Overview

The following icons may appear on the screen:

Placement of the Baby Monitor

Placement Guidelines:

Using the Baby Monitor

Turning On the Baby Unit

Turning On the Parent Unit

Charging the Parent Unit

Warning: Choking hazard – Keep the cord out of the baby's reach. Never place a camera with cables less than 3 feet from the cot. Never use extension cords with A/C adapters. Use only the supplied A/C adapters.

OSD Mode Operation

Power Save/Screen Off

Short press the power key to turn the screen on/off.

Volume Adjustment

Brightness Adjustment

Digital Zoom & Pan/Tilt

Press and hold the ? key for approximately 3 seconds to zoom in/out. While in zoom mode, use the LEFT key to pan left, RIGHT key to pan right, UP ▲ key to tilt up, and DOWN ▾ key to tilt down. The zoom icon will be displayed on the screen during digital zoom mode.

Camera View/Scan

Press the Scan key to view or scan cameras. In scan mode, the scan icon will be displayed on the screen. Each camera's video will remain on the LCD for approximately 12 seconds before changing to the next camera.

Talk to Baby

To talk, press and hold the ? (Talk to baby) key on the front of the monitor. A microphone icon will be displayed on the LCD screen while this function is active. Release the button to listen to sounds from the baby's room again. Note that you cannot hear your baby while you are talking; you must release the button to hear them.

Infrared Night Vision (Automatic)

The infrared night vision function allows the camera to capture images of your baby or the monitored area in dark or low-light conditions. In this mode, only black and white images will be displayed on the monitor. The optimal image is achieved at a distance of 6 feet between the baby unit and the parent unit. When the camera is in night vision mode, the ? icon will be displayed on the screen.

Menu Operation

Pairing the Camera and Monitor

The baby monitor is pre-registered to your parent unit. Re-registration is only necessary if the baby unit loses its link with the parent unit. To re-register or register a new baby unit, follow these steps:

Note: Ensure the monitor and camera are side-by-side before pairing.

  1. Press the MENU key; the menu will pop up.
  2. Use the LEFT or RIGHT keys to highlight the camera icon, then use the UP ▲ or DOWN ▾ key to select your desired camera.
  3. Press the OK key to enter the sub-menu.
  4. Use the UP ▲ or DOWN ▾ key to select "ADD CAM +" and press the OK key.
  5. While the "Pairing" dialogue is displayed on the LCD screen, press the PAIR button on the back of the camera.
  6. Once paired, "Pair is succeed" will be displayed on the LCD screen.
  7. If unsuccessful, repeat the steps.
  8. Press the Exit key to exit.

Delete Camera

  1. Press the MENU key; the menu will pop up.
  2. Use the LEFT or RIGHT keys to highlight the camera icon, then use the UP ▲ or DOWN ▾ key to select your desired camera.
  3. Press the OK key to enter the sub-menu.
  4. Use the UP ▲ or DOWN ▾ key to select "DEL CAM -" and press the OK key.
  5. Use the UP ▲ or DOWN ▾ key to select the option to continue deleting the camera.
  6. Press the OK key to confirm the option.
  7. Press the Exit key to exit.

VOX Setting

This mode controls the sound activation of your baby monitor. The VOX setting is ON by default. If no sound is detected around the camera within 30 seconds, it stops transmitting, and the monitor screen turns off. When the camera detects sound louder than the set sensitivity level, it will start transmitting the signal to the monitor again.

To change the VOX level:

  1. Press the MENU key; the menu will pop up.
  2. Use the LEFT or RIGHT keys to highlight the ?️ (VOX) icon, then use the UP ▲ or DOWN ▾ key to select the desired level (VOX-Lo for low sensitivity, VOX-Hi for high sensitivity).
  3. Press the OK key to confirm.
  4. Press the Exit key to exit.

Temperature Unit Setting

  1. Press the MENU/OK key; the menu will pop up.
  2. Use the LEFT or RIGHT keys to highlight the ?️ (temperature) icon.
  3. Use the UP ▲ or DOWN ▾ key to select between °F and °C.
  4. Press the OK key to confirm.
  5. Press the Exit key to exit.

Note: The default temperature unit setting is °F.

Lullaby Setting

You can soothe your baby to sleep by playing a gentle lullaby from the baby unit.

  1. Press the MENU key; the menu will pop up.
  2. Use the LEFT or RIGHT keys to highlight the ? (lullaby) icon.
  3. Use the UP ▲ or DOWN ▾ key to select one of the 8 available lullabies, silence, or loop playing.
  4. Press the OK key to confirm.
  5. Press the Exit key to exit.

Notes:

Alarm Setting

You can use the alarm to remind yourself of tasks like feeding the baby, changing diapers, or sleeping times.

  1. Press the MENU key; the menu will pop up.
  2. Use the LEFT or RIGHT keys to highlight the ? (alarm) icon.
  3. Use the UP ▲ key to increment or the DOWN ▾ key to decrement the time (minimum unit is 0.5 hour, maximum setting is 4 hours, with 8 levels).
  4. Press the OK key to confirm.
  5. Press the Exit key to exit.

Notes:

Troubleshooting

ProblemPossible CauseSolution
No reception on the monitor
  • The power adapters may not be properly connected.
  • Confirm that the camera and monitor are ON.
  • Camera may be too far from the monitor.
  • Camera and monitor may not be properly paired; follow PAIRING instructions.
Interference or poor reception
  • Move the monitor closer to the camera.
  • The camera or monitor may be placed too close to many metal objects.
  • Other electronic devices may be interfering with the signal.
  • The battery power may be too low.
Feedback (screeching, static)
  • The camera and monitor may be too close together.
  • The volume on the monitor may be set too high.
Cannot hear the baby on the parent unit
  • Volume setting may be too low.
Image frozen
  • Restart the baby unit (unplug the adapter, then plug it back in).
  • Press the reset key at the back of the parent unit (located under the stand).

Technical Data

SpecificationDetails
Frequency2.4GHz FHSS
Operating RangeUp to 900 feet (straight line and open space)
Power AdapterUSA: RJ-AS060600U002; EU: RJ-AS060600E004; Input: 100-240VAC 50/60Hz, 150mA; Output: 6V, 600mA; Manufacturer: Shenzhen Ruijing Industrial CO.,ltd.
LCD2.4" TFT
Rechargeable battery for monitorModel: 503450; 3.7V, 950 mAh, 3.515Wh
Operating time with battery fully charged (parent unit)Up to 12 hours (VOX ON)
FCC ID (Parent unit)2AF2R-HB24RX
FCC ID (Baby unit)2AF2R-HB24TX
IC (Parent Unit)20674-HB2RX
IC (Baby unit)20674-HB24TX
ManufacturerShenzhen Videotimes Technology, Ltd.

Maintenance

Information on Disposal of Battery and Product

Website: http://www.videotimes.com.hk

Shenzhen Videotimes Technology, Ltd. All rights reserved.

The features described in this user manual are subject to modifications without prior notice.

Printed in China

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