Motorola Moto Buds+ and Moto Buds User Guide

Quick Pairing

Perform a quick pairing with Android 12+ devices and other Android devices compatible with Google Fast Pair. Ensure Bluetooth is enabled on your device. For Motorola phones, swipe up from the home screen and tap the Bluetooth icon, or go to Settings > Connected devices > Pair new device. If the earbuds are in the open case, Bluetooth pairing mode activates automatically, and a pop-up window appears. Tap 'Connect' and follow on-screen instructions. Download the Moto Buds app if you haven't already.

Screenshots showing the quick pairing process on a Motorola device, including the 'Connect' button and the 'Touch to connect' prompt.

Note: If the pop-up window doesn't appear, refer to Manual Pairing.

Manual Pairing

Manually pair your earbuds with Bluetooth-compatible devices (Android, iOS, Windows). Enable Bluetooth on your device and select the earbuds from the available list. With earbuds in the open case, press and hold the function button for two seconds until the blue LED blinks. If a pop-up appears, follow the Quick Pairing steps. Select 'moto buds+' or 'moto buds' in your device's Bluetooth settings. Follow on-screen instructions to complete pairing.

Diagrams illustrating manual pairing for Moto Buds+ (XT2441-1) and Moto Buds (XT2443-1). It shows holding the function button for 2 seconds until the blue LED blinks, and selecting the earbuds in the device's Bluetooth settings.

Double Connection

Your earbuds can be paired with two devices simultaneously. Double connection is disabled by default. To enable it, at least one device must be running Android. Open the Moto Buds app, ensure earbuds are connected, and toggle 'Double connection' on. Follow pairing steps to connect a second device. When paired with two devices, audio from only one device plays at a time. Incoming calls have priority over media playback. If device A is playing media and device B is also playing media, device B's audio will pause or mute until device A's media is paused.

Using Your Earbud Touch Controls

Perform gestures on the touch-sensitive zones of the earbuds to control playback, calls, and more.

Diagrams illustrating touch controls for Moto Buds+ (XT2441-1) and Moto Buds (XT2443-1). Shows double-tap for play/pause/answer/end call, triple-tap on right earbud for next track, and triple-tap on left earbud for previous track. Long press for noise control, voice assistant, or reject call.

• Double-tap on either earbud: Play/pause music, answer/end call.
• Triple-tap on the right earbud: Play next track.
• Triple-tap on the left earbud: Play previous track.
• Long press (3 seconds) on either earbud: Cycle through noise control modes, activate voice assistant, or reject an incoming call.

Tip: Download the Moto Buds app to customize touch gestures.

LED Indicator Status

The LED indicator on the charging case provides information about the earbuds' status:

• Blue blinking: Earbuds are pairing.
• Green blinking: Earbuds are paired.
• Orange blinking or solid: Case is charging or battery is low.
• Green solid: Case charge is complete or battery is over 60%.
• White blinking: Earbuds have been reset.

Set Up Noise Control Modes

With both earbuds in your ears, you can eliminate ambient noise or stay aware of your surroundings using various noise suppression modes. Ensure earbuds are connected to your Android device. In the Moto Buds app, select a noise control mode:

• Off: Disables all noise control modes.
• Transparency: Allows you to hear ambient sounds.
• Adaptive: Automatically adjusts noise control based on your environment.
• Noise Suppression: Reduces external noise for better focus.

Note: Adaptive mode can only be activated within the Moto Buds app.

Tip: You can also change modes by tapping the earbud touch zones.

Change Earbud Sound Settings

Customize your listening experience with various sound options. Ensure earbuds are connected to your Android device. In the Moto Buds app, tap 'Sound' to access settings:

• Spatial Audio or Equalizer: Listen with spatial audio and head tracking (Moto Buds+ only). Select stereo sound options like Intelligent Audio, Music, Movie, Game, Podcast, or Custom.
• High-Resolution Mode: Activate for high-quality audio clarity.
• Game Mode: Reduces latency for an immersive gaming experience.
• Volume Boost: Provides powerful sound.

Note: Some options may vary by device or region.

Listen with Spatial Audio and Head Tracking

Spatial audio creates an immersive listening experience. Head tracking adjusts audio direction based on head movement. This feature is supported on Moto Buds+ (XT2441-1) and Moto Buds (XT2443-1), with head tracking exclusive to Moto Buds+ (XT2441-1). Requires compatible Android devices and Dolby support.

App interface showing settings for Spatial Audio and Head Tracking. Includes options to activate Spatial Audio and Head Tracking, with a note that head tracking is supported on Moto Buds+.

Tip: On compatible Motorola phones, you can also access these settings via Settings > Sound & vibration > Dolby Atmos > Settings.

Note: Dolby Atmos® and Dolby Head Tracking™™™ require a compatible Motorola phone and content.

Customize Touch Gestures

Personalize gestures for calls, music, and voice assistant. In the Moto Buds app, go to Gestures > Left or Right Earbud to customize actions for double-tap, triple-tap, and long-press.

Wake Your Voice Assistant

Activate your phone's voice assistant by setting up a long-press gesture. In the Moto Buds app, go to Gestures > Left or Right Earbud and assign 'Voice Assistant' to a long-press. Then, long-press the earbud to activate the assistant and speak your command.

Enable and Disable In-Ear Detection

In-ear detection automatically pauses media when you remove an earbud and resumes when you reinsert it. In the Moto Buds app, go to Plus > In-ear detection and toggle the switch to enable or disable this feature.

Note: Calls are not interrupted by in-ear detection.

Find Your Earbuds

If you misplace an earbud, use the Moto Buds app to locate it. Ensure earbuds are connected to your Android device. In the app, go to Plus > Find my earbuds to make the earbud ring. Tap the icon to stop the ringing. The earbuds must be within 10 meters and connected to your device.

Mise en garde: To avoid hearing damage, do not try to make the lost earbud ring while keeping the other earbud in your ear.

Diagram showing the 'Find my earbuds' feature. It indicates the earbuds need to be within 10 meters and connected to the device to ring.

Tip: On some Motorola phones, you can also use 'Find my device' via Settings > Connected devices > Settings.

Unpair, Restart, and Reset Your Earbuds

• Unpair: Go to your paired device's Bluetooth settings and tap 'Forget' or 'Unpair'. On Motorola phones, this can also be done via Settings > Connected devices > Settings > Forget.
• Restart: Place both earbuds in the charging case, close it, then reopen it.
• Factory Reset: Place both earbuds in the charging case and press and hold the function button for 12 seconds until the white LED blinks. Re-pair using the 'Pair and Connect' steps.

Fixing Issues

If you experience audio problems or issues during calls:

• Adjust the volume on your connected device or move closer.
• Clean the ear tips and earbuds, especially the nozzle and grille (refer to 'Cleaning the Earbuds' section).
• Ensure earbuds and device are within Bluetooth range (max 10 meters, may vary by environment).
• Keep earbuds away from electromagnetic interference.

Safety, Regulatory, and Legal Information

Safety Guidelines:

• Avoid listening at excessively high volumes for extended periods to prevent hearing damage.
• When driving, prioritize responsible and safe driving, adhering to local laws.
• Be aware that noise control modes may reduce awareness of your surroundings; monitor your environment.
• This device may interfere with pacemakers and other medical devices; consult your doctor and the medical device manufacturer.
• Use only certified chargers to avoid hazards.
• Do not attempt to disassemble, repair, or modify the product.
• Avoid looking directly at LEDs, which may cause discomfort.
• Keep the product away from small children and pets due to choking hazards.
• Discontinue use and consult a healthcare professional if skin irritation occurs.
• Be mindful of restrictions in public places (hospitals, airplanes, schools). Avoid areas with explosion risks (e.g., fuel stations, chemical storage).

⚠️ Usage Precautions:

• Do not place earbuds in heating devices like microwaves or ovens.
• Do not use the device outdoors during thunderstorms.
• Operating Temperatures: Moto Buds+ (XT2441-1): -10°C to 40°C (14°F to 104°F). Moto Buds (XT2443-1): -20°C to 45°C (-4°F to 113°F). Storage/Transport Temperatures: Below -20°C (-4°F) or above 60°C (140°F).
• Avoid exposure to water, rain, high humidity, or other liquids.
• Avoid exposure to dust, dirt, sand, or other harmful materials.
• Do not drop, disassemble, puncture, crush, or expose to fire.
• Do not put the product in a washing machine or dryer.

Preventing Water Damage:

The product is water and splash resistant, but not fully waterproof. Avoid exposure to pressurized water, saltwater, or other liquids. Resistance is not permanent and may degrade over time. Water damage is not covered by warranty.

• Do not expose to pressurized water, saltwater, or other liquids.
• Dry the product and ports thoroughly with a soft, clean cloth.
• Do not charge the product if it is wet.
• Avoid dropping, puncturing, or scratching the device, as this can damage its splash resistance features.

Cleaning the Charging Case:

• Do not immerse earbuds in cleaning products; avoid bleach or abrasives.
• Use a 70% isopropyl alcohol-dampened wipe or cloth to clean the exterior of the charging case.
• Use a soft, dry cloth to gently clean the interior of the case, especially charging contacts, to remove debris.
• Avoid wetting open areas like the charging port, microphones, and charging contacts.

Cleaning the Earbuds:

• Do not immerse earbuds in cleaning products; avoid bleach or abrasives.
• Use a soft, dry cloth to gently clean the earbuds, including charging contacts.
• Remove ear tips and clean any earwax or dust from tips and mesh for optimal sound quality.
• Use a 70% isopropyl alcohol-dampened wipe or cloth if needed. Avoid wetting open areas like microphones and charging contacts.
• Reattach ear tips securely. Clean earbuds and charging contacts before returning them to the case.

Recycling and Disposal:

Do not dispose of this product or its battery with household waste. Visit www.motorola.com/recycling for responsible recycling information.

Service and Repair:

For questions or assistance, visit www.motorola.com/support to select from customer service options.

Copyright and Trademarks:

Motorola Mobility LLC, Chicago, IL. www.motorola.com. Features and services may vary by region and network. Information is current at publication but subject to change without notice. Images are for example only. MOTOROLA, MOTO, and the stylized M logo are trademarks of Motorola Trademark Holdings, LLC. Google, Android, Google Play are trademarks of Google LLC. Bluetooth® is a trademark of Bluetooth SIG, Inc. Bose and Sound by Bose are trademarks of Bose Corporation. Dolby, Dolby Atmos, Dolby Head Tracking are trademarks of Dolby Laboratories Licensing Corporation. Hi-Res Audio Logo is a trademark of Japan Audio Society. © 2024 Motorola Mobility LLC. All rights reserved. Designed and manufactured by or for Motorola Mobility LLC, a Lenovo company. Product: moto buds+ (model XT2441-1), moto buds (model XT2443-1). Manual Number: SSC8E39383-A.