To experience adaptive noise cancellation, HearID sound, custom EQ, software updates, and other exciting features, download the soundcore app.

If you encounter problems connecting your earbuds and the soundcore app, reinstall it or update it to the latest version by visiting your mobile app store.

Click this link to download: http://dl-soundcore.soundcore.com/qcdl?flow=soundcore

1. Adjustable and Rotatable Ear Hook
2. Charging Contacts
3. Eartip (Earbud Tip)
4. Multi-function Button
5. Charging Case Button
6. USB-C Charging Port

After removing the insulating stickers from the earbuds, place them back into the charging case, then activate Bluetooth pairing by closing and reopening the case lid. The earbuds will automatically power on and enter Bluetooth pairing mode. Select "soundcore Sport X20" from the Bluetooth list on your device for the first connection.

During connection, the LED light strip will flash white. Once successfully paired, the LED light strip will remain on for 2 seconds, then turn off.

When removed from the charging case, the earbuds will automatically turn off after 30 minutes if not connected. This time can be adjusted in the soundcore app.

1. Choose the eartips that best fit your ears and perform a fit test in the soundcore app to ensure you get the best ANC performance.
2. Insert the earbuds into your ears and rotate them slowly to find the most comfortable and stable position.
3. Lift and bend the ear hooks around your ears to ensure a secure and comfortable fit.

Tips: For a more comfortable wearing experience, hold the arms of the adjustable and rotatable ear hooks and stretch them to the appropriate length.

Dust, earwax, or other debris may accumulate in the earbuds. To maintain optimal sound quality, regularly clean your earbuds with a cotton swab lightly moistened with isopropyl alcohol to gently wipe the metal filter mesh under the rubber eartips.

1. Place the earbuds in the charging case and close it.
2. Fully dry the earbuds and the USB-C charging port before charging.
3. Connect the charging case to a power source using the provided USB-C charging cable.

To pair with another device, place the earbuds in the charging case and leave the case open. Press and hold the charging case button for 3 seconds until the LED light strip flashes white rapidly.

You can also customize controls in the soundcore app.

You can choose noise reduction, normal, or transparency mode in the soundcore app.

• Adaptive ANC: Optimizes noise reduction by adapting to your surroundings.
• Transparency: Be aware of your surroundings while listening to music.

With Charging Case

After successful initial connection, the earbuds will automatically reconnect to your device every time you open the charging case, provided you have not cleared the pairing history from your device.

To power off, place both earbuds in the charging case and close it.

When returning the earbuds to the charging case, ensure you carefully align the charging contacts between the earbuds and the charging case. If any earbud is successfully placed back in the case, the LED light strip will light up white and then turn off.

Without Charging Case

To power on a single earbud, press and hold the corresponding multi-function button for 3 seconds.

To power off a single earbud, press and hold the corresponding multi-function button for 10 seconds.

If you experience connectivity or functionality issues with your earbuds, they may need to be reset.

Place the earbuds in the charging case and leave them open. Press and hold the charging case button for 10 seconds until the LED light strip flashes white rapidly three times.

You will be notified when a new firmware version is detected when you connect your earbuds to the app. Ensure the earbuds are placed in the charging case, and the case remains open until the update is complete. Make sure the earbuds are charging during installation; do not use them at this time.

Technical specifications are subject to change without prior notice.

Email: service@soundcore.com

Middle East & Africa: support.mea@soundcore.com

Japan: support@anker.com

Phone Numbers:

• US/Canada: +1 (800) 988 7973
• UK: +44 (0) 1604 936200
• Germany: +49 (0) 69 9579 7960
• Japan: 03 4455 7823
• China: +86 400 0550036
• Korea: +82 02-1661-9246
• Middle East & Africa: +971 529750842
• UAE: +971 8000320817
• KSA: +966 8008500030
• Kuwait: +965 22069086
• Egypt: +20 8000000826
• Australia: +61 3 8331 4800
• Turkey: +90 (850) 460 14 14
• Russia: +8 (800) 511-86-23
• India: +91 18003138831