Soundcore Sport X20 Wireless Earbuds User Manual

APPLICATION

To experience adaptive noise cancellation, HearID sound, custom EQ, software updates, and other exciting features, download the soundcore app.

If you encounter problems connecting the earbuds and the soundcore app, reinstall it or update it to the latest version by visiting your mobile app store.

Click this link to download: http://dl-soundcore.soundcore.com/qcdl?flow=soundcore

DESCRIPTION

  1. Adjustable and rotatable ear hook
  2. Charging contacts
  3. Eartip
  4. Multi-function button
  5. Charging case button
  6. USB-C charging port

PAIRING

After removing the insulating stickers from the earbuds, place them back into the charging case, then activate Bluetooth pairing by closing and reopening the case lid. The earbuds will automatically power on and enter Bluetooth pairing mode. Select "soundcore Sport X20" from the Bluetooth list on your device during the first connection.

USAGE

  1. Choose the ear tips that best fit your ears and perform a fit test in the soundcore app to ensure you get the best ANC performance.
  2. Insert the earbuds into your ears and rotate them slowly to find the most comfortable and stable position.
  3. Lift and bend the ear hooks around your ears to ensure a secure and comfortable fit.

Tips: For a more comfortable wearing experience, hold the arms of the adjustable and rotatable ear hooks and stretch them to the appropriate length.

Dust, earwax, or other debris may accumulate in the ear tips. To maintain optimal sound quality, regularly clean your earbuds with a cotton swab lightly moistened with isopropyl alcohol to gently wipe the metal filter mesh under the rubber ear tips.

CHARGING

  1. Place the earbuds in the charging case and close it.
  2. Fully dry the earbuds and the USB-C charging port before charging.
  3. Connect the charging case to a power source using the provided USB-C charging cable.

PAIRING WITH ANOTHER DEVICE

To pair with another device, place the earbuds in the charging case and leave the case open. Press and hold the charging case button for 3 seconds until the LED light bar flashes white rapidly.

CONTROLS

TWS ModeMono Mode
Play/PausePress once (L or R)Press once
Previous TrackPress twice (L)/
Next TrackPress twice (R)Press and hold for 2 seconds
Answer CallPress once (L or R)Press once
End CallPress and hold for 2 seconds (L/R)Press and hold for 2 seconds
Reject CallPress and hold for 2 seconds (L/R)Press and hold for 2 seconds
Switch Ambient Sound Modes (ANC/Transparency)Press and hold for 2 seconds (L/R)/

* You can also customize controls in the soundcore app.

AMBIENT SOUND

You can select noise reduction, normal, or transparency mode in the soundcore app.

POWER ON/OFF

With charging case

After successful initial connection, the earbuds will automatically reconnect to your device every time you open the charging case, unless you have cleared the pairing history from your device. To power off, place both earbuds in the charging case and close it.

* When returning the earbuds to the charging case, ensure you carefully align the charging contacts between the earbuds and the charging case. If any earbud is successfully placed back into the case, the LED light bar will light up white and then turn off.

Without charging case

To power on a single earbud, press and hold the corresponding earbud's multi-function button for 3 seconds.

To power off a single earbud, press and hold the corresponding earbud's multi-function button for 10 seconds.

RESET

If you experience connectivity or operational issues with the earbuds, they may need to be reset.

Place the earbuds in the charging case and leave it open. Press and hold the charging case button for 10 seconds until the LED light bar flashes white rapidly three times.

LED INDICATOR GUIDE

Earbud LED StatusCase LED Status
Fast white flashSlow red flash
Slow white flashSolid red
Solid whiteOff

FIRMWARE UPDATE

You will be notified when a new firmware version is detected when you connect the earbuds to the app. Ensure the earbuds are placed in the charging case and the case remains open until the update is complete. Make sure the earbuds are charging during installation; do not use them at this time.

TECHNICAL SPECIFICATIONS

Technical specifications are subject to change without notice.

FeatureSpecification
Input5V ⎓ 0.45A
Output5V ⎓ 0.3A (0.15A per port)
Battery Capacity580mAh / 2.158Wh
Playtime (ANC off)12 hours / 48 hours
Playtime (ANC on)7 hours / 28 hours
Charging TimeFull earbud charging time: 1.5 hours
Full charging case charging time: 3 hours
Driver11 mm Dynamic Driver
Frequency Response20-20KHz
Impedance16Ω
Waterproof Rating (earbuds)IP68
Bluetooth VersionBluetooth 5.3
Bluetooth Range10 meters

CUSTOMER SERVICE

Email: service@soundcore.com, support.mea@soundcore.com (For Middle East and Africa Only), support@anker.com (Japan)

Phone: +1 (800) 988 7973 (US/Canada), +44 (0) 1604 936200 (UK), +49 (0) 69 9579 7960 (DE), 03 4455 7823 (Japan), +86 400 0550036 (China), +82 02-1661-9246 (Korea), +971 529750842 (Middle East & Africa), +971 8000320817 (UAE), +966 8008500030 (KSA), +965 22069086 (Kuwait), +20 8000000826 (Egypt), +61 3 8331 4800 (Australia), +90 (850) 460 14 14 (Turkey), +8 (800) 511-86-23 (Russia), +91 18003138831 (India)

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