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ECOVACS Deebot U2 Instruction Manual
Home » ECOVACS » ECOVACS Deebot U2 Instruction Manual
Live Smart. Enjoy Life.
Should you encounter situations that have not been properly addressed in this Instruction Manual, please contact the ECOVACS Customer Service Center where a technician will be able to help you with your specific problem or question.
For more information, please visit the ECOVACS ROBOTICS official website: www.ecovacs.com
The company reserves the right to make technological and/or design changes to this product for continuous improvement.
Thank you for choosing DEEBOT!
Important Safety Instructions
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE
This Appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the Appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the Appliance.
Clear the area to be cleaned. Remove power cords and small objects from the floor that could entangle the Appliance. Tuck rug fringe under the rug base, and lift items such as curtains and tablecloths off the floor.
If there is a drop off in the cleaning area due to a step or stairs, you should operate the Appliance to ensure that it can detect the step without falling over the edge. It may become necessary to place a physical barrier at the edge to keep the unit from falling. Make sure the physical barrier is not a trip hazard.
Only use as described in this manual. Only use attachments recommended or sold by the manufacturer.
Please make sure your power supply source voltage matches the power voltage marked on the Docking Station.
For INDOOR household use ONLY. Do not use the Appliance in outdoor, commercial or industrial environments.
Use only the original rechargeable battery and Docking Station provided with the Appliance from the manufacturer. Non-rechargeable batteries are prohibited.
Do not use without dust bin and/or filters in place.
Do not operate the Appliance in an area where there are lit candles or fragile objects.
Do not use in extremely hot or cold environments (below -5°C/23°F or above 40°C/104°F).
Keep hair, loose clothing, fingers, and all parts of body away from any openings and moving parts.
Do not operate the Appliance in a room where an infant or child is sleeping.
Do not use Appliance on wet surfaces or surfaces with standing water.
Do not allow the Appliance to pick up large objects like stones, large pieces of paper or any item that may clog the Appliance.
Do not use Appliance to pick up flammable or combustible materials such as gasoline, printer or copier toner, or use in areas where they may be present.
Do not use Appliance to pick up anything that is burning or smoking, such as cigarettes, matches, hot ashes, or anything that could cause a fire.
Do not put objects into the suction intake. Do not use if the suction intake is blocked. Keep the intake clear of dust, lint, hair, or anything that may reduce air flow.
Take care not to damage the power cord. Do not pull on or carry the Appliance or Docking Station by the power cord, use the power cord as a handle, close a door on the power cord, or pull power cord around sharp edges or corners. Do not run Appliance over the power cord. Keep power cord away from hot surfaces.
If the power cord is damaged, it must be replaced by the manufacturer or its service agent in order to avoid a hazard.
Do not use the Docking Station if it is damaged. The power supply is not to be repaired and not to be used any longer if it is damaged or defective.
Do not use with a damaged power cord or receptacle. Do not use the Appliance or Docking Station if it is not working properly, has been dropped, damaged, left outdoors, or come in contact with water. It must be repaired by the manufacturer or its service agent in order to avoid a hazard.
Turn OFF the power switch before cleaning or maintaining the Appliance.
The plug must be removed from the receptacle before cleaning or maintaining the Docking Station.
Remove the Appliance from the Docking Station, and turn OFF the power switch to the Appliance before removing the battery for disposal of the Appliance.
The battery must be removed and discarded according to local laws and regulations before disposal of the Appliance.
Please dispose of used batteries according to local laws and regulations.
Do not incinerate the Appliance even if it is severely damaged. The batteries can explode in a fire.
When not using the Docking Station for a long period of time, please unplug it.
The Appliance must be used in accordance with the directions in this Instruction Manual. ECOVACS ROBOTICS cannot be held liable or responsible for any damages or injuries caused by improper use.
The robot contains batteries that are only replaceable by skilled persons. To replace the robot's battery, please contact Customer Service.
If the robot will not be used for a long time, power OFF the robot for storage and unplug the Docking Station.
WARNING: For the purposes of recharging the battery, only use the detachable supply unit DN622.13 provided with the Appliance.
This Appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the Appliance in a safe way and understand the hazards involved. Children shall not play with the Appliance. Cleaning and user maintenance shall not be made by children without supervision. (For EU Countries)
To satisfy RF exposure requirements, a separation distance of 20 cm or more should be maintained between this device and persons during device operation. To ensure compliance, operations at closer than this distance is not recommended. The antenna used for this transmitter must not be co-located in conjunction with any other antenna or transmitter.
This marking indicates that this product should not be disposed of with other household waste throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To recycle your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can safely recycle this product.
Package Contents
The package includes the following items:
Robot: The main cleaning unit.
Docking Station + Power Adapter: The charging station and its power supply.
Instruction Manual: This document.
Side Brushes: Two small brushes to attach to the robot's sides.
Main Brush (Pre-installed): The primary roller brush located underneath the robot.
High Efficiency Filter & Sponge Filter: Filters for the dustbin.
Dust Bin and Reservoir (Pre-installed): The unit that collects dust and can hold water for mopping.
Washable/Reusable Microfiber Cleaning Cloth: A cloth for mopping.
Note: Figures and illustrations are for reference only and may differ from actual product appearance. Product design and specifications are subject to changes without notice.
Product Diagram
Robot (Top View)
Key components visible from the top include:
AUTO Mode Button: Initiates automatic cleaning.
Power Switch (I=ON, O=OFF): Controls the robot's power.
Wi-Fi Indicator: Shows Wi-Fi connection status.
Infrared Anti-Collision Sensor and Bumper: Detects obstacles.
RESET Button: Used for troubleshooting or resetting.
Robot (Bottom View)
Key components visible from the bottom include:
Anti-Drop Sensors: Prevent the robot from falling down stairs.
Universal Wheels: For navigation.
Main Brush Option: Housing for the main brush.
Charging Contacts: Connect to the docking station for charging.
Side Brushes: Bristles that sweep debris towards the main brush.
Battery: Power source.
Driving Wheels: Power the robot's movement.
Main Brush Release Button: Allows removal of the main brush.
Dust Bin and Reservoir (Pre-installed)
This unit consists of:
Dust Bin: Collects debris.
Cleaning Cloth: Attaches for mopping.
Reservoir: Holds water for mopping.
Water Inlet Cover: Access point for filling the reservoir.
The Dust Bin components include:
Multi-function Cleaning Tool: For maintenance.
Dust Bin Handle: For carrying the dust bin.
Filter Net: Initial debris filter.
Sponge Filter: Secondary filter.
High Efficiency Filter: Final filter for fine particles.
Docking Station
Key components of the docking station:
Infrared Signal Emitter: Guides the robot back to the dock.
Charging Contacts: Connect with the robot's contacts.
Power Adapter Port: Where the power adapter connects.
Operating and Programming
Notes Before Cleaning
Tidy up the area to be cleaned by putting furniture, such as chairs, in their proper place.
It may be necessary to place a physical barrier at the edge of a drop to stop the unit from falling over the edge.
Preparation for Cleaning:
Put away objects including wires, cloths, and slippers, etc., on the floor to improve cleaning efficiency.
Before using the product on a rug with tasseled edges, please fold the rug edges under.
Please do not stand in narrow spaces, such as hallways, and make sure not to block DEEBOT.
Quick Start
Remove Protective Materials: Remove any protective films or packaging from the robot and docking station before first use.
Install Side Brushes: Attach the side brushes to the designated posts on the bottom of the robot. They typically click into place.
Charging DEEBOT
Docking Station Placement: Place the docking station against a wall on a level surface, ensuring adequate clearance: at least 0.5 meters (1.64 ft) on both sides and 1.5 meters (4.92 ft) in front.
Power ON: Ensure the robot's power switch is in the 'ON' position (marked with 'I'). DEEBOT cannot be charged when powered OFF (marked with 'O').
Charge DEEBOT: Place the DEEBOT onto the docking station, aligning the charging contacts. The charging process takes approximately 4.5-5.5 hours. Before charging, it is recommended to empty the reservoir and remove the cleaning cloth plate. To ensure successful charging, avoid picking up or moving DEEBOT during the cleaning cycle when it attempts to return to the dock.
ECOVACS HOME App
To access all features, it is recommended to control your DEEBOT via the ECOVACS HOME app. Ensure the following before setup:
Your mobile phone is connected to a Wi-Fi network.
The 2.4GHz band wireless signal is enabled on your router.
The Wi-Fi indicator light on DEEBOT is slowly flashing, indicating it is ready for network setup.
Wi-Fi Indicator Light Status:
Indicator Status
Meaning
Slowly flashing
Disconnected to Wi-Fi or waiting for Wi-Fi connection
Rapidly flashing
Connecting to Wi-Fi
Solid
Connected to Wi-Fi
If you encounter problems during the Wi-Fi setup process, refer to the Troubleshooting > Wi-Fi Connection section in this manual.
2.5 Operating DEEBOT
During the first cleaning, please supervise DEEBOT and assist if any issues arise.
Start: Press the AUTO Mode Button to begin cleaning.
Start/Pause: Press the AUTO Mode Button to pause cleaning. The robot's control panel stops glowing after a few minutes of inactivity. Press the AUTO Mode Button again to wake up the robot. If the pause duration is shorter than 10 minutes, DEEBOT will return to finish the cleaning where it left off.
3. Power OFF
If DEEBOT will not be used for a while, fully charge it and then power OFF before storage. Recharge DEEBOT every 1.5 months to prevent battery drain.
When DEEBOT is not cleaning, it is recommended to keep it powered ON and charging.
Dust Bin & Reservoir
Notes:
To prolong the service life of the reservoir, it is recommended to use purified water or softened water.
Please avoid using the mopping system on the carpet.
Add Water [?]
Maintenance
Regular Maintenance
To keep DEEBOT running at peak performance, perform maintenance tasks and replace parts with the following frequencies:
Robot Part
Maintenance Frequency
Replacement Frequency
Washable/Reusable Microfiber Cleaning Cloth
After each use
Every 50 washes
Reservoir
After each use
/
Side Brush
Once every 2 weeks
Every 3-6 months
Main Brush / Tangle-free Brush
Once per week
Every 6-12 months
Sponge Filter / High Efficiency Filter
Once per week
Every 3-6 months
Universal Wheel, Anti-Drop Sensors, Bumper, Charging Contacts, Docking Station Pins
Once per week
/
Before performing cleaning and maintenance tasks on DEEBOT, turn the robot OFF and unplug the Docking Station. A multi-function Cleaning Tool is provided for easy maintenance. Handle with care, this cleaning tool has sharp edges.
Note: ECOVACS manufactures various replacement parts and fittings. Please contact Customer Service for more information on replacement parts.
Dust Bin & Reservoir
Uninstall the Dust Bin & Reservoir
Follow these steps to remove and clean the dust bin and reservoir:
Press the release button and pull out the dust bin and reservoir unit.
Separate the reservoir from the dust bin.
Empty the dust bin.
Clean the reservoir with water.
Clean the washable/reusable microfiber cleaning cloth.
Dust Bin
Steps for cleaning the dust bin:
Remove the dust bin.
Open the dust bin lid and empty the contents.
Use the multi-function cleaning tool to clean the filter net and high efficiency filter.
Rinse the dust bin and filters (if washable) with water. Ensure all parts are completely dry before reassembly.
Main Brush & Side Brushes
Main Brush Maintenance:
Turn the robot over.
Press the main brush release tabs and lift out the main brush.
Remove any tangled hair or debris from the main brush using the cleaning tool.
Side Brushes Installation/Removal:
Turn the robot over.
Align the side brush with the post and press down until it clicks into place. To remove, pull the brush upwards.
Other Components
Regularly inspect and clean components such as universal wheels, anti-drop sensors, charging contacts, and the docking station pins to ensure optimal performance.
Troubleshooting
Refer to the table below for common issues and their solutions:
No.
Scenario
Possible Cause
Solution
1
DEEBOT is not able to connect to the home Wi-Fi network.
Incorrect home Wi-Fi username or password entered. DEEBOT is not within range of your home Wi-Fi signal. Network setup started before DEEBOT was ready. DEEBOT does not support 5 GHz Wi-Fi.
Enter the correct home Wi-Fi username and password. Make sure DEEBOT is within range of your home Wi-Fi signal. Turn ON Power Switch. Press the RESET Button. DEEBOT is ready for network setup when its Wi-Fi Indicator light flashes slowly. Make sure the robot has been connected with 2.4 GHz Wi-Fi network.
2
DEEBOT is not charging.
DEEBOT is not switched ON. DEEBOT has not connected to the Docking Station. The Docking Station is not connected to the power supply. The battery is completely discharged.
Switch ON DEEBOT. Be sure that the robot's Charging Contacts have connected to the Docking Station Pins. Make sure the Docking Station is connected to the power supply. Please contact Customer Care for help.
3
DEEBOT cannot return to the Docking Station.
The Docking Station is not correctly placed. The Docking Station is not correctly connected. The Docking Station is manually moved during the cleaning.
Refer to Section 2.3 to correctly place the Docking Station. Make sure the Docking Station is correctly connected. It is suggested not to move the Docking Station during the cleaning.
4
DEEBOT misses cleaning spots to be cleaned, or repeats cleaning the area cleaned.
The cleaning cycle is interfered by small objects or barriers on the floor. DEEBOT is working on slippery polished floors. DEEBOT is unable to reach certain areas blocked by furniture or barriers.
Remove power cords and small objects from the floor to ensure cleaning efficiency. DEEBOT will automatically clean the area missed; please avoid moving DEEBOT manually or blocking its path during the cleaning cycle. Make sure the floor wax is dried before DEEBOT starts cleaning. Tidy up the area to be cleaned by putting furniture and small objects in their proper place.
5
DEEBOT gets stuck while working and stops.
DEEBOT gets stuck while working and stops. DEEBOT might be stuck under furniture with an entrance of similar height.
DEEBOT will try various ways to free itself. If it is unsuccessful, manually remove the obstacles and restart. Please set a physical barrier.
6
DEEBOT is making too much noise when cleaning.
DEEBOT is tangled or blocked with debris.
Clean DEEBOT as described in section Maintenance and restart. If the trouble persists, please contact Customer Care.
Wi-Fi Connection
Before Wi-Fi setup, ensure DEEBOT, mobile phone, and Wi-Fi network meet the following requirements:
DEEBOT and Mobile Phone Requirements:
DEEBOT is fully charged and the power switch is turned ON.
Wi-Fi status light slowly flashes.
Turn off mobile phone's cellular data (you can turn it back on after setup).
Wi-Fi Network Requirements:
You are using a 2.4GHz or 2.4/5 GHz mixed network.
Your router supports 802.11b/g/n and IPv4 protocol.
Do not use a VPN (Virtual Private Network) or Proxy Server.
Do not use a hidden network.
Use WPA and WPA2 with TKIP, PSK, AES/CCMP encryption.
WEP EAP (Enterprise Authentication Protocol) is not supported.
Use Wi-Fi channels 1-11 in North America and channels 1-13 outside North America (refer to local regulatory agency).
If you are using a network extender/repeater, the network name (SSID) and password must be the same as your primary network.
Product Specifications
Specification
Details
Model
DGN22-32
Rated Input
19V ⎓ 0.6 A 11.4 W
Docking Station Model
DN622.13
Rated Output Voltage
19V ⎓
Rated Output Current
0.6A
Power Adapter Model
DK18-190060H-B/YJS015F-1900600B(HK)
Off/Standby Mode Power
Less than 0.50 W
Networked Standby Power
Less than 2.00 W
Frequency Bands
Operating frequency: 2412MHz - 2472MHz
* Output power of the Wi-Fi module is less than 100mW.
Note: Technical and design specifications may be changed for continuous product improvement.
Ecovacs Robotics Co., Ltd.
No. 18 You Xiang Road, Wuzhong District, Suzhou City, Jiangsu Province, P.R.China
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