ECOVACS Robotics is a leading innovator in smart home technology, specializing in automated appliances like the DEEBOT robot vacuums, WINBOT window cleaners, and GOAT robotic lawn mowers.
ECOVACS Robotics is a global technology company dedicated to simplifying home life through intelligent automation. Founded in 1998, the brand has evolved from a vacuum cleaner manufacturer into a pioneer of in-home robotic service appliances. Their mission is to provide "Robotics for All," delivering smart solutions that free users from time-consuming household chores.
The company's flagship product line is the DEEBOT family of robotic vacuum and mopping systems, known for advanced navigation, obstacle avoidance, and self-emptying stations. Beyond floor care, ECOVACS offers the WINBOT series for automated window cleaning and the GOAT series for smart lawn maintenance. These devices integrate seamlessly with the ECOVACS HOME App, enabling users to schedule tasks, set virtual boundaries, and monitor cleaning progress from anywhere.
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Open the top cover of the robot, find the RESET button, and press and hold it for approximately 5 seconds until you hear a startup sound or voice prompt indicating the reset is complete.
It is recommended to use only the official ECOVACS cleaning solution. Using other detergents may cause the robot to slip, clog the water tank, or corrode internal components.
Download the ECOVACS HOME App, ensure your smartphone is connected to a 2.4GHz Wi-Fi network, and follow the in-app instructions to scan the QR code located on your robot.
The serial number is typically located on a sticker on the underside of the robot or under the dust bin lid, depending on the model.
The standard limited warranty is typically 1 year for most products. However, certain premium models like the DEEBOT X11 Family or X8 PRO OMNI may carry extended coverage up to 2.5 years depending on the region and purchase date.