VEVOR XRJF-21 Commercial Slush Machine Series: Product Instruction Manual

Product Overview

This document provides comprehensive instructions for the VEVOR XRJF-21 Commercial Slush Machine Series. It covers essential information regarding safety, installation, operation, cleaning, maintenance, and troubleshooting to ensure proper and safe use of the equipment.

Contact Information: For product questions or technical support, please contact VEVOR Customer Service at CustomerService@vevor.com.

Please read all manual instructions carefully before operating. VEVOR reserves the right to interpret user manuals and may update product technology or software without prior notice.

1. Safety Instructions

To prevent personal injury and property damage, please comply with the following safety guidelines:

  • [Prohibited Action]: Behavior or action that must be prohibited.

    Consequence: If the operation is wrong, it may cause harm to the user.

  • [Required Action]: The behavior or action that must be followed.

    Consequence: If the operation is wrong, it may cause damage to goods and property.

  • [Note Symbol]: Be sure to store this book in a location where users can access it at any time.

Electrical Requirements

  • Use only the power supply specified on the machine's nameplate. If voltage fluctuates significantly, install an automatic voltage regulator.
  • Use a dedicated, reliably grounded socket. The power cord has a three-wire (grounded) plug. Never remove the third pin (ground).
  • Ensure the power cord plug maintains firm contact with the outlet to prevent fire hazards.
  • Do not allow the power cord to be pressed or stepped on. When moving the machine, handle the cord with care to avoid damage, which could lead to electric shock or fire.
  • To unplug, grasp the plug firmly and pull directly from the socket; do not pull the power cord.
  • Always unplug the machine before cleaning, repairing, or replacing lighting equipment to prevent electric shock.
  • Do not use a damaged power cord or plug; replace them at a manufacturer-designated maintenance point.
  • In case of flammable gas leakage, immediately close the gas valve, open doors and windows, and do not unplug or plug in electrical devices.
  • Install a leakage off circuit protector for personal safety.

Usage Precautions

  • Do not operate without professional guidance to avoid machine failure and safety accidents.
  • Do not insert fingers into the feeder of the pot to prevent injury or machine failure.
  • Turn off the power supply before disassembling or cleaning the discharge valve and agitator to prevent personal injury.
  • Do not spray the machine with water or place it in wet areas prone to splashing to maintain electrical insulation and prevent electric shock or fire.
  • Do not disassemble, transform, or artificially damage the refrigeration pipeline. Repairs must be performed by qualified personnel.
  • In case of abnormality or failure, unplug the power supply and stop use. Contact the designated maintenance point for repairs.
  • If the machine is not used for a long time, unplug the power plug to prevent insulation aging and fire hazards.
  • Supervise children and prevent them from inserting hands, feet, or objects into the machine's openings or protective parts. Keep the machine doors closed when not in use.
  • This appliance contains flammable materials and combustible blowing agents; dispose of and recycle it through qualified personnel and institutions. It bears a "beware of fire" mark.
  • This machine is not intended for use by persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless supervised or instructed by a person responsible for their safety. Children should be supervised to ensure they do not play with the machine.
  • If the power cord is damaged, it must be repaired by a professional.
  • Do not store or use gasoline or other flammable items near the machine to avoid fire. Explosives and aerosol sprays should not be stored in the appliance.

Usage Environment

  • Place the machine on a flat, solid surface, away from the packaging base. If raising it, use a smooth, hard, non-burning countertop. Improper placement may cause dumping, noise, or excessive vibration.
  • Avoid wet areas or places prone to splashing water to prevent fires or electric shock.
  • Keep the machine away from heat sources like stoves or ovens, and avoid direct sunlight to ensure proper heat dissipation and prevent abnormal operation or reduced lifespan.
  • The normal operating ambient temperature range is 3°C to 32°C (37.4°F to 89.6°F). The normal working water temperature range is 0.6°C to 32°C (33.08°F to 89.6°F).
  • Do not use in areas with high sulfuric acid components (like hot springs) or near salt bays, as this can cause internal corrosion and machine failure.

[Notice Symbol]: This appliance is suitable for similar purposes in kitchen areas of shops, offices, workplaces, farms, hotels, motels, residential environments, restaurants, and similar non-retail applications.

2. Installation Instructions for The Whole Machine

Installation of Slushy Machine

  1. Remove all packaging components.
  2. Check for any damage incurred during transportation and remove attachments.
  3. Place the machine in a clean area with good air circulation, away from open air, direct sunlight, and rain, and not near heat sources.
  4. Maintain an ambient temperature between 3°C (37.4°F) and 38°C (100.4°F). Ensure adequate spacing around all four sides for efficient heat dissipation.
  5. Install the machine horizontally. Do not place items on the top cover.
  6. When moving, keep the box as straight as possible, with a maximum tilt not exceeding 45°. Use at least two people, avoid upside-down or horizontal placement. Maximum stacking is 2 layers.

Installation of the Power Supply

  1. Ensure the power supply matches the machine's nameplate.
  2. Do not connect other electrical appliances to the same outlet.
  3. For Y-type connections, replacement must be done by the manufacturer, service agencies, or qualified personnel.
  4. Plug the power cord directly into a grounded power outlet, not a temporary terminal block. All wiring must comply with national or regional standards.
  5. Voltage fluctuations should not exceed ±10% of the rated voltage; install a voltage regulator if necessary.

Pre-boot Inspection

  • Is the slushy machine placed horizontally?
  • Are there any issues with the power outlet?
  • Does the power supply connection match the machine's nameplate?

Proper Operation When Using

  • Do not place items on the top cover to avoid noise.
  • Ensure sufficient heat dissipation space on the left, right, and rear sides. Blocked air circulation channels affect efficiency. Do not place items around the machine.
  • Keep the machine away from heat sources and avoid high/low temperature environments or direct sunlight to maintain heat dissipation.
  • Sterilize daily to prevent bacterial growth.
  • If the machine is stored for a long time, disassemble, wash, unplug the power, carefully dry the material and freezing tanks, and then cover them for safekeeping.

3. Names of Each Part

The machine consists of the following parts:

  • Magnetic light box
  • Power switch [power switch]
  • Handle [handle]
  • Handle cross pin
  • Fastening nut
  • Discharge valve assembly [valve assembly]
  • Water box
  • Hopper cover [cover]
  • Liquid level float [float]
  • Material tank [tank]
  • Display screen [display]
  • Tie rod holder [holder]
  • Tie rod [rod]
  • Freezing cylinder [cylinder]
  • Beater assembly [beater]
  • Machine foot [foot]
  • Residual material port [port]

Diagram Description: A diagram illustrates the various components of the slush machine, showing their locations and connections.

4. Product Specifications

ParameterSpecification
ModelXRJF-21
Refrigerating Capacity24-36L/H
Climate TypeN/SN
RefrigerantR410/650g
Input Power1800W
Rated VoltageAC120V 60Hz
Foam MaterialCyclopentane
Net Weight94KG
Dimensions570*680*925mm

5. Operating Instructions

The left and right cylinders are independently controlled and displayed.

Control Panel Interface

The control panel features buttons for various functions:

  • Setting button [settings]: Accesses parameter settings.
  • Left stop button [stop]: Stops the left cylinder operation.
  • Left slush button [slush]: Initiates slush production for the left cylinder.
  • Left cleaning button [clean]: Starts the cleaning cycle for the left cylinder.
  • Left cold drink button [cold drink]: Initiates cold drink mode for the left cylinder.
  • Right stop button [stop]: Stops the right cylinder operation.
  • Right slush button [slush]: Initiates slush production for the right cylinder.
  • Right cleaning button [clean]: Starts the cleaning cycle for the right cylinder.
  • Right cold drink button [cold drink]: Initiates cold drink mode for the right cylinder.

Display indicators include:

  • Current temperature of left freezing cylinder
  • Current percentage of left cylinder forming
  • Number of feeding cups of left cylinder
  • Current temperature of right freezing cylinder
  • Current forming percentage of right cylinder
  • Numbers of feeding cups of right cylinder

It is normal for the freezing cylinder temperature to deviate from the actual raw material temperature. Cylinder temperature does not affect slush formation control.

Password Input Interface

To access parameter settings, enter the password "666666" in the password input area.

  • Password input area
  • Return key [return]: Returns to the previous screen.
  • Delete key [delete]: Deletes the last entered character.
  • Confirm key [confirm]: Confirms the entered password.

Fault Alarm Interface

When a fault occurs, an alarm interface is displayed. Common fault codes include:

  • 55 Low speed alarm: Motor speed falls below a threshold (130 rpm for 220V, 165 rpm for 120V), stopping the motor to prevent damage.
  • LL sensor is abnormal: Motor runs but shows no speed, stopping the motor to prevent damage from being stuck or sensor issues.
  • 88 Refrigeration poor alarm: Refrigeration cycle exceeds the maximum allowed time.
  • UH high voltage: Operating voltage exceeds the set limit (e.g., >255V for 220V, >135V for 120V).
  • UL low voltage: Operating voltage falls below the set limit (e.g., <182V for 220V, <96V for 120V).
  • AH return air temperature is abnormal: Material cylinder temperature probe is damaged or abnormal.
  • Clear fault: Resets all faults for re-testing.

System Parameter Setting Interface (Left and Right Cylinders)

Parameters can be adjusted for each cylinder:

  • Slush gear: Adjustable from 1-8. Higher gears produce harder slush; lower gears produce softer slush. Default is gear 3.
  • Slush cycle time: Adjusts the cooling system's stop time after 100% slush formation, adjustable from 5-20 minutes. Default is 10 minutes.
  • Preservation temperature: Sets the temperature for keeping the product, adjustable from 5°C to 15°C. Default is 10°C.
  • Cold drink temperature: Sets the shutdown temperature for cold drink refrigeration, adjustable from 2°C to 10°C. Default is 7°C.
  • Number of cups delivered: Records dispensed cups. Can be cleared.
  • Restore factory settings: Resets all user-defined parameters to default.
  • Next page: Navigates to System 2 settings.

All user-set parameters are saved automatically upon completion and return.

6. Out-of-Material Alarm Function

The machine is equipped with a level float at the bottom of each tank. If any float is at a low level, it indicates a lack of material and triggers an alarm. Adding raw materials will raise the float and deactivate the alarm.

Diagram Description: A diagram shows the level float mechanism within the material tank.

7. Slush Production

1. Raw Material Preparation

  • Dilute concentrate with water according to manufacturer instructions.
  • Ensure the mixture contains 13%-18% sugar. Incorrect sugar concentrations can damage agitators and motors.

2. Raw Material Filling

  • Ensure the freezing tank is dry after cleaning.
  • Verify the discharge valve assembly is correctly installed and fastening nuts are tightened.
  • Fill each material tank with approximately 6 liters of slush raw material (up to 10 liters for single-tank models).
  • Each freezing tank has an independent stirring system.

[Note Symbol]: When the machine is operating, do not insert fingers into the raw material supply port to avoid injury or malfunction.

3. Start The Machine

Refer to the operating instructions and use the switch [switch] and operation panel.

4. Make Smoothies

When the formation ratio reaches 99% and the machine stops automatically, the smoothie is ready. Pull the handle down to dispense.

[Note Symbol]: Ensure the handle is in the correct position ([handle] down for dispensing) and the cup is placed correctly.

8. Simple Cleaning

  1. Release all ingredients.
  2. Power off the machine [power switch].
  3. Fill the material tank with an appropriate amount of food detergent and hot water (not exceeding 50°C).
  4. Turn on the power, press the wash button [clean], and let the agitator stir for 2-3 minutes.
  5. Drain the tank and repeat steps 4-5, 2-4 times with clean water.
  6. Turn off stirring and power.

[Notice Symbol]: Pour clean water into the tank, not exceeding the highest marking line. Turn off the machine power for thorough cleaning.

9. Cleaning & Maintenance

  • Always unplug the power supply and turn it off before cleaning or maintenance.
  • Wear protective equipment (gloves, safety glasses) during cleaning and maintenance.
  • Do not rinse the machine with a water spray to avoid electrical insulation issues and leakage hazards.
  • Avoid using stiff brushes, wire brushes, detergent powders, gasoline, thinners, alcohol, boiling water, acids, or alkalis, as these can damage machine materials and reduce service life.
  • Be careful of sharp edges on parts when cleaning.
  • Use a suitable food-grade neutral cleaning agent.
  • Wash with a disinfectant that meets food hygiene requirements.

The following items can damage the surface of the slushy machine:

  • Alkaline or weakly alkaline cleaners
  • Brushes
  • Kitchen cleaners
  • Gasoline, thinner, alcohol, acid, petroleum
  • Boiling water

10. Cleaning Method of Parts

Clean all disassembled parts before first use or after long periods of non-use.

  • Use food detergent and cleaning brushes for all disassembled parts.
  • Parts to clean include: Sealant seals [seal], Beater [beater], Beater scraper [scraper], Spout seals D [seal], Drip tray [tray], Hopper cover [cover], Valve pole O seals for valve pole [seal], Handle [handle], Handle fixing pin [pin], Supporting outlet valve [valve], Fasten screws [screw].

User Considerations

  • Do not damage or lose components during cleaning.
  • Do not wash resin parts with hot water or in a dishwasher, as this can cause deformation.
  • Do not soak parts in detergents or germicidal solutions for more than 30 minutes, as this may cause deterioration.
  • Wash areas prone to residual material buildup carefully with a cleaning brush.
  • Be cautious of pointed edges on some parts.
  • Wash the agitator carefully, including the middle section.

11. The Assembly Method of The Component

Assembly of The Valve Stem

  1. Install the O-ring on the valve stem and assemble according to the diagram.
  2. Grease the surface after installing the O-ring.

Parts involved: Valve pole [valve], O seals for valve pole [seal].

Assembly of Agitator Components

  1. Lubricate both ends of the flared sealing ring.
  2. Install the flared seal directly behind the agitator.
  3. Mount the scraper onto the agitator. The spatula arrangement on the agitator should be loose.

Parts involved: Sealant seals [seal], Beater scraper [scraper], Beater [beater].

Assembly of Discharge Valves

  1. Insert the greased stem with the installed O-ring into the outlet hole of the discharge head.
  2. Install the D-ring onto the discharge head mounting slot.

Parts involved: Valve pole [valve], Supporting outlet valve [valve], Spout seals D [seal].

12. Methods for Installing on The Machine

[Warning Symbol]: Turn off the control power switch [power switch] before assembling or disassembling parts to prevent accidental startup and injury. Disinfect hands and fingers during operation to protect human health.

Mounting of The Handle

  1. Insert the handle socket into the lever pin.
  2. Insert the handle pin into the lever holder.
  3. Align the handle pin hole with the lever pin, and pass the lever pin through the handle pin hole.

Parts involved: Handle [handle], Handle fixing pin [pin], Tie rod holder [holder], Tie rod pin [pin].

Installation of Agitators

  1. Ensure the control power switch [power switch] is off and the display is off.
  2. Insert the agitator [beater] into the freezer tank [cylinder].
  3. Slowly rotate the agitator by hand to engage the quad head of the reducer with the quad connector of the reducer.

Parts involved: Freezing cylinder [cylinder], Agitator assembly [beater].

Installation of Discharge Manifolds

  1. Pass the four mounting holes of the discharge valve through the four discharge heads and fix with bolts.
  2. Ensure the stem head is seated in the lever clamp position.
  3. Evenly tighten the four fastening nuts diagonally.

Parts involved: Fastening screws [screw], Outlet valve assembly [valve assembly].

Installation of Discharge Manifolds (Repeat Section - likely a typo in original PDF)

This section appears to be a repeat of the previous one. It describes installing discharge manifolds using fastening screws, connecting to the outlet valve assembly, and mentions the water box hanging board [board] and drip tray [tray].

Cleaning And Maintenance of The Enclosure

  • Unplug the power supply and turn off the water source before cleaning.
  • Do not handle the power plug with wet hands to avoid electric shock.
  • Wipe the machine shell with a soft towel or sponge dampened with warm water (mild neutral detergent can be used).
  • After washing with detergent, wipe clean with a soft cloth or sponge dipped in water.
  • Dry the enclosure surface with a dry cloth. Never spill water directly onto the machine.
  • Check the power cord for damage once or twice a month.

Cleaning of The Condenser

The condenser can accumulate dust, affecting heat dissipation and cooling efficiency (indicated by reduced slush output or difficulty in forming slush). Clean the condenser every three months, or monthly in dusty environments. This task should be performed by a professional. Ensure the power is off before cleaning and avoid damaging the condenser fins.

[Warning Symbol]: Do not touch condenser fins directly. Be careful of the display protection when disassembling the right panel.

Diagram Description: A diagram points to the right panel condenser.

Consumable Parts

Sealing rings, even those without visible damage, can cause issues like slush leakage. Replace them regularly, approximately every three months, or sooner if any damage is observed.

Consumable parts include:

  • O seals for valve pole [seal]
  • Sealant seals [seal]
  • Spout seals D [seal]

13. Troubleshooting Instructions

This machine integrates computer program control, mechanical transmission, and refrigeration systems. Ensure personnel are trained in operation and maintenance. VEVOR is not responsible for failures due to improper installation, use, or maintenance.

Serial No.Cause AnalysisProcessing Method
1No display after power on:
- Power switch not energized.
- Internal wires chewed or loosened.
- Equipment computer board failure.
- Insufficient input power line or switch load.
- Check power supply, plugs, and sockets.
- Hire a professional electrician to replace or fix wires.
- Contact VEVOR for professional staff assistance.
- Hire a professional electrician for replacement.
2Power switch tripped after power on:
- Internal circuit chewed or broken.
- Excessive load due to high gear setting.
- Short circuit in motor, circuit board, or compressor.
- Hire a professional electrician to replace or wrap.
- Adjust to a lower gear setting.
- Contact VEVOR for professional staff assistance.
3Feeling of leakage after power on (machine case has inductive electricity):
- No grounding wire or worn grounding wire.
- D-seal not installed properly.
- Broken O-ring of beating rod.
- Check grounding wire reliability; replace if worn.
- Check D-rings are installed in the slot.
- Remove beating rod, check for worn seals, replace if necessary.
4Leakage of water or material on/under discharge head:
- Fastening screws not tightened.
- Incorrect disassembly or installation method of beating rod.
- Tighten the four screws evenly diagonally.
- Gently pull out vertically when disassembling. Apply medical petroleum jelly as lubricant when installing around the valve stem seal. Press down vertically. Do not damage the seal with sharp objects during cleaning.
5Residual material pipe and water leaked:
- Discharge head screw not tightened.
- Worn seal at the rear end of the agitator.
- Tighten the four screws evenly diagonally.
- Replace the rear end seal.
6Machine is noisy:
- Noisy when pressing cleaning key (noise reduces after adding raw materials).
- Noisy when cooling (noise reduces after adding material, or due to lack of material).
- Gear setting too high.
- Fan noise after power on.
- Motor noise.
- Compressor noise.
- Add raw materials.
- Add material or adjust gear setting.
- Self-check fan for foreign objects or loose screws. Check if wind blade rubs the shell. Check condenser fixing screws. Noise from high gear setting.
- Check motor fixing screws.
- Clean condenser if dirty. Check internal piping for deformation. Compressor normal noise.
7Smoothie discharges are too soft or too little:
- Too frequent discharge.
- Poor heat dissipation.
- Not enough gears.
- Machine cooling system failure.
- The beating handle is not in place.
- Refrigerant leakage or compressor failure.
- Wait until formation ratio reaches 90% or more before mixing.
- Ensure at least one meter of space on both sides for ventilation.
- Adjust gears.
- Contact VEVOR for service.
- Ensure handle is correctly positioned.
- Contact VEVOR for service.
8No smoothie or too soft after stopping the machine:
- First cup is softer after stopping the machine for a long time.
- Gear setting too high or too low.
- Downtime setting is too long.
- This is normal for the first cup after a long shutdown.
- Adjust gear setting appropriately.
- Adjust downtime setting appropriately.
9Machine LL Alarm (Long buzzer sound, whole machine stops):
- Discharge micro switch failure.
- Sensing anomalies.
- Sensor is out of position or connection wire is disconnected.
- Replace discharge micro switch.
- Check for magnets on motor or adjust speed sensor position, or replace.
- Check sensor position or connection wire.
10Machine 55 alarm:
- Motor does not rotate or motor idling speed is slow.
- Sensor failure or loose sensor linkage.
- Contact VEVOR for professional assistance.
- Contact VEVOR for professional assistance.
11Unable to reach "99" (Slow motor speed):
- Improper gear selection.
- Adjust gear setting appropriately.
12"UH" alarm (High voltage alarm):
- Unstable voltage or insufficient power supply capacity.
- Adjust voltage or add a 6KW regulator.
13"UL" alarm (Low voltage alarm):
- Unstable voltage or insufficient power supply capacity.
- Adjust voltage or add a 6KW regulator.
14"CH" alarm (Freshness and temperature sensor open or short circuit):- Replace the sensor.
15"AH" alarm (Freshness and temperature sensor open or short circuit):
- Refrigeration evaporation cylinder frosts badly or has no frost in the return air.
- Leakage of slush pipe when empty.
- Replace the sensor.
(Additional causes for poor cooling/frosting)Poor cooling / Tank freezes:
- The ring temperature is too high, ventilation and heat dissipation is not good or the air inlet and outlet are blocked.
- Slow motor speed.
- Ensure equipment is in a ventilated position and remove obstacles.
- Check if the motor is damaged.

14. Circuit Diagram

A circuit diagram is provided to illustrate the electrical connections of the machine.

Diagram Description: The circuit diagram shows the layout of electrical components and their interconnections for the slush machine.

15. Environmental List

This section details the presence of hazardous substances in product components, adhering to national regulations.

Key:

  • : Indicates the content of hazardous substances is below the limit requirements.
  • •: Indicates the content of hazardous substances exceeds the limit requirements in at least one homogeneous material.

Environmental Substances Table:

Part NameLead (Pb)Mercury (Hg)Cadmium (Cd)Hexavalent Chromium (Cr⁶⁺)Polybrominated Biphenyls (PBBs)Polybrominated Diphenyl Ethers (PBDEs)
Fans::::::
Motor::::::
Evaporator::::::

Note: The product components are made of non-toxic and harmless green environmental protection materials. The presence of non-environmentally friendly substances is due to technological limitations, but their content is minimal and does not pose a long-term health risk.

Environmental Label Description: This product complies with "Measures for the Administration of the Restricted Use of Hazardous Substances in Electrical and Electronic Products" and industry standard "SJ/T 11364 Requirements for the Restriction of the Use of Hazardous Substances in Electrical and Electronic Products".

Recycling Instructions: To protect the environment, when the product is no longer needed or reaches end-of-life, comply with local laws and regulations for waste electrical and electronic product recycling. Hand it over to a nationally approved recycling manufacturer. The crossed-out wheeled trash can symbol indicates the obligation to sort and recycle waste.

Importer and Representative Information

  • Importer: FREE MOOD LTD, Address: 2 Holywell Lane, London, England, EC2A 3ET
  • UK REP: EUREP UK LTD, UK REP UNIT 2264, 100 OCK STREET, ABINGDON, OXFORDSHIRE ENGLAND OX14 5DH
  • Importer: WAITCHX, Address: 250 bis boulevard Saint-Germain 75007 Paris
  • EC REP: EUREP GmbH, EC REP Unterlettenweg 1a, 85051 Ingolstadt, Germany
  • Email: CustomerService@vevor.com
Models: XRJF-21 Double Bowl Commercial Slushy Machine, XRJF-21, Double Bowl Commercial Slushy Machine, Commercial Slushy Machine, Slushy Machine, Machine

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References

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