VEVOR XRJF-21 Commercial Slush Machine
Product Instruction Manual
Safety Instructions
Thank you for using VEVOR products. To ensure safe operation and prevent injury or damage, please read and comply with the following symbols and instructions.
[Prohibited Action]: Behavior or action that must be prohibited.
[Warning: Potential Harm to User]: If the operation is wrong, it may cause harm to the user.
[Mandatory Action]: The behavior or action that must be followed.
[Caution: Potential Damage to Property]: If the operation is wrong, it may cause damage to goods and property.
Be sure to store this manual in a location where users can access it at any time.
Electrical Requirements
Use only the power supply specified on the nameplate. If voltage fluctuates significantly, install an automatic voltage regulator. Use a separate, dedicated, and reliably grounded socket. The power cord has a three-wire (grounded) plug; never remove the third pin. Ensure the plug maintains firm contact with the outlet to prevent fire. Do not let the machine press or step on the power cord. When moving, handle the cord carefully to avoid damage, electric shock, or fire. Pull the plug directly from the socket, not by the cord. Unplug the machine before cleaning, repairing, or replacing lighting equipment to prevent electric shock. Do not use damaged or worn cords; replace them at designated maintenance points.
In case of flammable gas leakage (e.g., gas), immediately close the gas valve, open doors/windows, and do not unplug or plug in electrical devices. Install a leakage-off circuit protector for personal safety.
Usage Precautions
Do not operate without professional guidance. Do not put fingers into the feeder port to avoid injury or machine failure. Turn off power before disassembling the discharge valve or agitator. Do not spray the machine with water or place it in wet areas to prevent electric shock or fire. Do not disassemble, transform, or artificially damage the refrigeration pipeline. Repairs must be performed by qualified personnel. If an abnormality occurs, unplug the power and stop use; contact designated maintenance for repairs. Unplug the power plug when the machine is not used for a long time to prevent insulation aging and fire hazards. Supervise children to prevent them from inserting hands, feet, or objects into the machine's openings. Keep children away from the machine when not in use.
This appliance contains flammable materials and combustible blowing agents; dispose of and recycle by qualified personnel. It is marked with "beware of fire".
This machine is not intended for use by persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless supervised or instructed by a person responsible for their safety. Children should be supervised to ensure they do not play with the machine.
If the power cord is damaged, it must be repaired by a professional.
Do not store or use gasoline or other flammable items near the slushy machine to avoid fire. Do not store explosives or combustion sprays in the appliance.
Usage Environment
Place the slushy machine on flat, solid ground, away from the packaging base. If raising it, use a smooth, hard, non-burning countertop. Avoid wet or splash-prone areas. Keep away from heat sources (stoves, ovens) and direct sunlight to ensure proper heat dissipation and prevent abnormal operation or reduced lifespan. This machine is not suitable for outdoor use. The normal operating ambient temperature is 3°C-32°C (37.4°F-89.6°F). Normal working water temperature is 0.6°C-32°C (33.08°F-89.6°F). Avoid places with high sulfuric acid components (hot springs) or high salt content near bays, as this may cause corrosion and failure. Avoid placing the machine near faucets or sinks.
NOTICE: This appliance is suitable for similar purposes in kitchen areas of shops, offices, workplaces, farms, hotels, motels, residential environments, restaurants, and similar non-retail applications.
Installation Instructions for The Whole Machine
Machine Installation
- Remove all packaging components.
- Check for transportation damage and remove attachments.
- Place the machine in a clean, well-ventilated area, away from open air, direct sunlight, rain, and heat sources.
- Maintain ambient temperatures between 3°C and 38°C (37.4°F - 100.4°F). Ensure adequate spacing around all four sides for efficient heat dissipation.
- Install the machine horizontally. Do not place items on top.
When moving, keep the box as upright as possible, with a maximum tilt of 45°. Use at least two people, avoid upside down or horizontal placement. Maximum stacking is 2 layers.
Power Supply Installation
- Ensure the power supply matches the machine's nameplate.
- Do not connect other electrical appliances to the same outlet.
- Y-type connections must be made by the manufacturer, service agencies, or qualified personnel.
- Plug directly into a grounded power outlet, not a temporary terminal block. All wiring must comply with national/regional standards.
- Voltage fluctuations should not exceed ±10% of the rated voltage; install a voltage regulator if necessary.
Pre-boot Inspection
- Is the slushy machine placed horizontally?
- Is the power outlet functional?
- Does the power supply match the machine's nameplate?
Proper Operation When Using
- Do not place items on the top cover to avoid noise.
- Ensure sufficient heat dissipation space on the left, right, and rear sides. Do not place items around the machine.
- Keep the machine away from heat sources and avoid high/low temperature environments or direct sunlight.
- Sterilize daily to prevent bacterial growth.
- For long periods of non-use, disassemble, wash, dry thoroughly, and store the material tank and freezing tank.
Names of Each Part
The machine comprises the following parts:
- Magnetic light box
- Power switch
- Handle
- Handle cross pin
- Fastening nut
- Discharge valve assembly
- Water box
- Hopper cover
- Liquid level float
- Material tank
- Display screen
- Tie rod holder
- Tie rod
- Freezing cylinder
- Beater assembly
- Machine foot
- Residual material port
Diagram Description: The diagram shows the front view of the slush machine with labels pointing to components such as the magnetic light box, power switch, handles, discharge valve assembly, water box, hopper cover, material tanks, display screen, tie rod holder, freezing cylinder, beater assembly, and machine feet.
Discharge Valve Assembly
Diagram Description: This diagram illustrates the components of the discharge valve assembly: a stem, O-ring, discharge valve, discharge valve cap, and D-ring, showing their relative positions for assembly.
Agitator Components
Diagram Description: This diagram shows the agitator assembly components: flared seals, scraper, and stirrer, indicating how they attach to the main agitator body.
Product Specifications
| Model | Refrigerating Capacity | Climate Type | Refrigerating | Input Power | Rated Voltage | Foam Material | Net Weight | Dimensions |
|---|---|---|---|---|---|---|---|---|
| XRJF-21 | 24-36L/H | N/SN | R410/650g | 1800W | AC120V 60Hz | Cyclopentane | 94KG | 570*680*925mm |
Operating Instructions
The left and right cylinders operate independently with independent displays and controls.
Control Interface
The touch screen features buttons for:
- Stop
- Clean
- Slush
- Cold Drink
Display Information:
- Current temperature of left/right tank
- Current temperature of left/right freezing cylinder
- Current percentage of left/right cylinder forming
- Number of feeding cups of left/right cylinder
Note: The freezing cylinder temperature may deviate from the raw material temperature; it does not affect slush formation.
Password Input Interface
Diagram Description: The interface shows a password input area, return key, delete key, and confirm key.
To access parameter settings, enter the password "666666" and press "OK".
Fault Alarm Interface
When a fault occurs, an alarm interface is displayed. Fault codes include:
- 55 Low speed alarm: Motor speed below threshold (130 rpm for 220V, 165 rpm for 120V).
- LL sensor is abnormal: Motor running but no speed detected, or speed sensor issue.
- 88 Refrigeration poor alarm: Exceeds maximum forming time, indicating poor refrigeration.
- UH high voltage: Operating voltage exceeds set value (e.g., >255V for 220V, >135V for 120V).
- UL low voltage: Operating voltage is below set value (e.g., <182V for 220V, <96V for 120V).
- AH return air temperature is abnormal: Material cylinder temperature probe is damaged or abnormal.
A "Clear fault" option is available to reset alarms.
System 1 (Left Cylinder) Parameter Setting
Adjustable parameters include:
- Slush gear: 1-8 levels (default 3). Higher gear = harder slush.
- Slush cycle time: Cooling system pause time after 100% formation (5-20 minutes, default 10 minutes).
- Preservation temperature: Temperature for keeping slush (5°C - 15°C, default 10°C).
- Cold drink temperature: Refrigeration shutdown temperature for cold drinks (2°C - 10°C, default 7°C).
- Number of cups delivered: Records dispensed cups; can be cleared.
- Restore factory settings: Resets all user parameters.
- Next page: Navigate to System 2 settings.
User-set parameters are saved automatically upon completion.
System 2 (Right Cylinder) Parameter Setting
Parameter settings for the right cylinder are identical to the left cylinder.
Out-of-Material Alarm Function
A level float is located at the bottom of each tank. If any float is at a low level, the machine reports a lack of materials. Adding raw materials will raise the float and deactivate the alarm.
Slush Production
1. Raw Material Preparation
Dilute concentrate with water according to manufacturer instructions. Ensure the sugar content of the mixture is between 13%-18%. Deviations can damage agitators and motors.
2. Raw Material Filling
Ensure the freezing tank is dry after cleaning. Verify the discharge valve assembly is correctly installed and fastening nuts are tightened. Fill each material tank with approximately 6 liters of slush raw material (up to ~10 liters for a single-tank machine). Each tank has an independent stirring system.
3. Start The Machine
Refer to the operating instructions. Note: Do not place fingers into the feed bowl raw material supply port while the machine is operating to prevent injury or malfunction.
4. Make Smoothies
When the formation ratio reaches 99% and the machine stops automatically, the smoothie is ready. Pull the handle down to dispense.
Simple Cleaning
- Release all ingredients.
- Power off the machine.
- Fill the material tank with an appropriate amount of food detergent and hot water (not exceeding 50°C). Pour into the tank and close the cover.
- Turn on the power, press the wash button, and let the agitator stir for 2-3 minutes.
- Drain all water from the tank and repeat the operation 2-4 times with clean water.
- Turn off stirring and power.
NOTICE: Pour clean water up to the highest marking line. Turn off the machine power for thorough cleaning.
Cleaning & Maintenance
[Mandatory Action] Always unplug and turn off the power supply before cleaning or maintenance. Wear protective equipment (gloves, safety glasses).
Do not rinse with water spray to avoid electrical insulation issues and leakage hazards. Do not use hard bristle brushes, wire brushes, detergent powders, gasoline, thinners, alcohol, boiling water, acids, or alkalis, as these can damage the machine's materials and shorten its service life.
Be careful of sharp edges when cleaning. Wash with a food-grade neutral cleaning agent and disinfectant that meets food hygiene requirements.
Substances that can damage the machine's surface:
- Alkaline or weakly alkaline cleaners
- Kitchen cleaner
- Gasoline, thinner, alcohol, acid, petroleum
- Boiling water
Cleaning Method of Parts
Clean all disassembled parts before first use or after long periods of non-use.
Use food detergent and cleaning brushes for all disassembled parts, including:
- Sealant seals
- Beater
- Beater scraper
- Spout seals
- D Outlet valve cap
- Drip tray
- Hopper cover
- Valve pole O seals
- Handle
- Handle fixing pin
- Supporting outlet valve
- Fasten screws
User Considerations
- Do not damage or lose components during operation.
- Do not wash resin parts with hot water or in a dishwasher, as this may cause deformation.
- Do not soak parts in detergents or germicidal solutions for more than 30 minutes, as this may cause deterioration.
- Wash areas prone to residual material accumulation carefully with a cleaning brush.
- Some parts have pointed edges; handle with care to avoid scratches.
- Wash the agitator thoroughly, including the middle part.
The Assembly Method of The Component
Assembly of The Valve Stem
- Install the O-ring on the valve stem and assemble according to the diagram.
- Grease the surface after installing the O-ring.
Diagram Description: The diagram shows the valve stem with an O-ring being installed onto it, with a note about greasing the surface.
Assembly of Agitator Components
- Lubricate the flared sealing ring at both ends.
- Install the flared seal directly behind the agitator.
- Mount the scraper onto the agitator. The spatula arrangement in the agitator is loose.
Diagram Description: The diagram shows the agitator with a flared seal attached behind it, and a scraper mounted onto the agitator, with a note that the spatula arrangement is loose.
Assembly of Discharge Valves
- Insert the greased stem of the installed O-ring into the outlet hole of the discharge head.
- Install the D-ring on the discharge head mounting slot.
Diagram Description: The diagram shows the stem with an installed O-ring being inserted into the outlet hole of the discharge head, and a D-ring being installed into the discharge head mounting slot.
Methods for Installing on The Machine
[Mandatory Action] Turn off the control power switch before assembling or disassembling parts to prevent accidental startup and injury. Disinfect hands and fingers during operation.
Mounting of The Handle
Insert the handle socket into the lever pin, then insert the handle pin into the lever holder, align the handle pin hole with the lever pin, and pass the lever pin directly through the handle pin hole.
Diagram Description: The diagram illustrates the handle assembly process, showing the handle socket, lever pin, handle pin, lever holder, and how the handle pin goes through the lever pin hole.
Installation of Agitators
Ensure the control power switch is off and the display is off. Insert the agitator into the freezer tank and slowly rotate it by hand to embed the quad head of the reducer into the quad connector of the reducer.
Diagram Description: The diagram shows the agitator being inserted into the freezing cylinder, with a visual cue for connecting the 'quad head of the reducer' to the 'quad connector of the reducer'.
Installation of Discharge Manifolds
Pass the four mounting holes of the discharge valve through the four discharge heads to fix the bolts. Ensure the stem head is stuck into the lever clamp position, and then evenly fasten the four fastening nuts diagonally.
Diagram Description: The diagram shows the discharge valve assembly being attached to the machine, with mounting holes, bolts, stem head engagement, and fastening nuts being tightened diagonally. It also shows the water box hanging board and drip tray.
Cleaning And Maintenance of The Enclosure
[Mandatory Action] Unplug the power supply and turn off the water source before cleaning. Do not handle the power supply with wet hands.
Wipe the machine shell with a soft towel or sponge dipped in warm water (a diluted neutral detergent can be used). After washing, wipe off promptly with a soft cloth or sponge dipped in water. Dry the surface with a dry cloth. Never spill water directly on the machine.
Check the power cord for damage once or twice a month.
Cleaning of The Condenser
The condenser can accumulate dust, affecting heat dissipation and cooling efficiency. Clean it every three months (or monthly in dusty environments). Always ask a professional cleaner to do this. Turn off the power before cleaning and be careful not to damage the condenser fins.
[Caution] Do not touch the condenser fins directly with your hands. When disassembling the right panel, pay attention to display protection.
Consumable Parts
Sealing rings (O seals for valve pole, Sealant seals, Spout seals D) can develop unseen scars that may cause slush leakage. Replace these parts regularly, typically every three months, or sooner if any damage is observed.
Troubleshooting Instructions
This machine integrates computer control, mechanical transmission, and refrigeration. Ensure personnel are trained in operation and maintenance. VEVOR is not responsible for failures due to improper installation, use, or maintenance.
| Serial Number | Cause Analysis | Processing Method |
|---|---|---|
| 1 | No display after power on | Is the power switch energized? Check power supply, plugs, and sockets. Internal wires chewed/loosened by rats: Hire a professional electrician. Computer board failure: Contact VEVOR support. Insufficient input power line or switch load: Hire an electrician. |
| 2 | Power switch tripped after power on | Internal circuit chewed/broken by rats: Hire a professional electrician. Excessive load due to high gear setting: Adjust to a lower gear. Short circuit in motor, circuit board, or compressor: Contact VEVOR support. |
| 3 | Feeling of leakage after power on | Machine case has inductive electricity: Check grounding wire connection. D-seal not installed properly: Check D-rings in the outlet valve slot. Broken O-ring of beating rod: Check and replace worn seals on the beating rod. Fastening screws not tightened: Tighten the four screws evenly diagonally. Incorrect disassembly/installation of beating rod: Gently pull out vertically, use petroleum jelly as lubricant during installation, apply around valve stem seal, press down vertically. Do not damage seals with sharp objects. |
| 4 | Leakage of water or material on or under the discharge head | Fastening screws are not tightened: Tighten the four screws evenly diagonally. Incorrect disassembly or installation method of beating rod: Check and replace worn seals at the beating rod ends. |
| 5 | The residual material pipe tightened leaked material and water | Tighten the four screws evenly diagonally. Worn seal at the back end of the agitator: Replace the rear end seal. |
| 6 | The machine is noisy | When pressing cleaning key: Noise reduces after adding raw materials. Ground not horizontal: Adjust machine placement. When cooling: Noise reduces after adding material when low on material. Gear setting too high: Adjust gear. Fan noise after power on: Check for foreign objects around fan blades, loose fan bracket screws. Check if fan blade rubs casing. Check condenser fixing screws. Motor noise: Check motor fixing screws. Compressor noise: Compressor normal noise. Condenser dirty: Clean condenser. Internal piping deformation: Check for vibration. Too frequent discharge: Wait until molding ratio reaches 90% before dispensing. |
| 7 | Smoothie discharges are too soft or too little | Poor heat dissipation: Ensure at least one meter of space on both sides. Not enough gears: Adjust gears. Machine cooling system failure: Refrigerant leakage or compressor failure. The beating handle is not in place: Ensure handle is properly seated. When handle does not hit downward, beater switch is not closed and machine does not start: Check switch. |
| 8 | No smoothie or too soft after stopping the machine | First cup is softer after stopping the machine: Normal for first cup after long shutdown. Gear setting too high or too low: Adjust gear. Downtime setting is too long: Adjust downtime. Discharge micro switch failure: Replace discharge micro switch. |
| 9 | Machine LL Alarm | Sensing anomalies: Check for magnets on motor, adjust speed sensor position, or replace sensor. Sensor out of position or wire disconnected: Check sensor position and connection. Slow motor speed: Check motor for damage. Improper gear selection: Adjust gear. |
| 10 | Machine 55 alarm | Motor does not rotate or motor idling speed is slow: Contact VEVOR support. Sensor failure or loose sensor linkage: Contact VEVOR support. |
| 11 | Unable to reach "99" | Poor cooling: Check condenser for dirt/blockage, ensure smooth exhaust, check refrigerant level. Ring temperature too high: Ensure good ventilation, clear air inlet/outlet obstructions. Unstable voltage or insufficient power: Adjust voltage or add a regulator. |
| 12 | "UH" alarm | High voltage alarm: Adjust voltage or add a 6KW regulator. |
| 13 | "UL" alarm | Low voltage alarm: Adjust voltage or add a 6KW regulator. |
| 14 | "CH" alarm | Freshness and temperature sensor open or short circuit: Replace sensor. |
| 15 | "AH" alarm | Freshness and temperature sensor open or short circuit: Replace sensor. |
Circuit Diagram
A circuit diagram is provided on page 20 of the original document, illustrating the electrical connections of the machine.
Environmental List
This section details the presence of restricted substances in the machine's components according to GB/T 26572 standards.
| Part Name | Lead (Pb) | Mercury (Hg) | Cadmium (Cd) | Hexavalent Chromium (Cr⁶⁺) | Polybrominated Biphenyls (PBBs) | Polybrominated Diphenyl Ethers (PBDEs) |
|---|---|---|---|---|---|---|
| Fans | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Motor | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Evaporator | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
✓: Indicates that the content of the hazardous substance is below the limit requirements.
Note: The components are made of non-toxic and harmless green environmental protection materials. The presence of non-environmentally friendly substances is due to technological limitations; their content is extremely low and poses no harm with long-term use.
Description of the environmental label: This product complies with national regulations "Measures for the Administration of the Restricted Use of Hazardous Substances in Electrical and Electronic Products" and industry standard "SJ/T 11364 Requirements for the Restriction of the Use of Hazardous Substances in Electrical and Electronic Products".
Instructions for the recycling of waste electrical and electronic products: Please comply with local laws and regulations for recycling. Hand over discarded products to qualified recycling manufacturers. The symbol of a wheeled trash can indicates the obligation to sort and recycle waste.
