Sylvox Elf S2 2.0 Channel Outdoor Soundbar

USER'S MANUAL

Before using the soundbar, please read this manual thoroughly and retain it for future reference.

1. Important Safety Instructions

[!] CAUTION: RISK OF ELECTRIC SHOCK DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

[Lightning Flash Symbol] The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage" within the product's enclosure that may be of sufficient magnitude as to constitute a risk of electric shock to persons.

[Exclamation Point Symbol] The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

1.1 Safety

  1. Read these instructions: All the safety and operating instructions should be read before this product is operated.
  2. Keep these instructions: The safety and operating instructions should be retained for future reference.
  3. Heed all warnings: All warnings on the appliance and in the operating instructions should be adhered to.
  4. Follow all instructions: All operating and usage instructions should be followed.
  5. Do not use this apparatus near water: The appliance should not be used near water or moisture – for example, in a wet basement or near a swimming pool and the like.
  6. Clean only with a dry cloth.
  7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.
  8. Do not install near any heat sources such as radiators, heaters, stoves, or other apparatus (including amplifiers) that produce heat.
  9. Do not defeat the safety purpose of the polarized or grounding plug. A polarized plug has two blades with one wider than the other. A grounding plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
  10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
  11. Only use attachments/accessories specified by the manufacturer.
  12. Use only with the cart, stand, tripod, bracket or table specified by the manufacturer, or sold with the apparatus. When a cart or rack is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
  13. Unplug the apparatus during lightning storms or when unused for long periods of time.
  14. Refer all servicing to qualified personnel. Servicing is required when the apparatus has been damaged in any way, such as power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the unit has been exposed to rain or moisture, does not operate normally, or has been dropped.
  15. This equipment is a Class II or double insulated electrical appliance. It has been designed in such a way that it does not require a safety connection to electrical earth.
  16. The apparatus shall not be exposed to dripping or splashing. No objects filled with liquids, such as vases, shall be placed on the apparatus.
  17. Minimum distance around the apparatus for sufficient ventilation is 5cm.
  18. The ventilation should not be impeded by covering the ventilation openings with items, such as newspapers, table-cloths, curtains, etc...
  19. No naked flame sources, such as lighted candles, should be placed on the apparatus.
  20. Batteries should be recycled or disposed of as per state and local guidelines.
  21. The use of apparatus in moderate climates.

1.2 Warning

[⚡] CAUTION: Use of controls or adjustments or performance of procedures other than those described herein, may result in hazardous radiation exposure or other unsafe operation.

To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture. The apparatus must not be exposed to dripping or splashing and objects filled with liquids, such as vases, must not be placed on apparatus.

The mains plug/appliance coupler is used as the disconnect device, the disconnect device must remain readily operable.

Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type.

[Battery Symbol] Battery usage CAUTION To prevent battery leakage which may result in bodily injury, property damage, or damage to the apparatus:

  • Install all batteries correctly, [+] and [-] as marked on the apparatus.
  • Do not mix old and new batteries.
  • Do not mix alkaline, standard (Carbon-Zinc) or rechargeable (Ni-Cd, Ni-MH, etc.) batteries.
  • Remove batteries when the unit is not used for a long time.

Correct Disposal of this product. This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.

[UKCA Symbol] [CE Symbol] We hereby declares that this product is in compliance with the essential requirements and other relevant provisions of RED Directive 2014/53/EU and UK Radio Equipment Regulations 2017.

[Bluetooth Symbol] The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sylvox is under license. Other trademarks and trade names are those of their respective owners.

[AC Voltage Symbol] ~AC voltage: This symbol indicates that the rated voltage marked with the symbol is AC voltage.

[HDMI Symbol] The Adopted Trademarks HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.

FCC Caution

  • Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
  • This equipment complies with FCC and IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
  • Shielded cables must be used with this unit to ensure compliance with the Class B FCC limits.

California Prop 65 Warning

[Warning Symbol] AVERTISSEMENT This product can expose you to chemicals including Lead, which is known to the State of California to cause cancer. For more information go to: www.P65Warnings.ca.gov.

2. What's in the Box

  • Soundbar x1
  • Remote Control (AAA Batteries x 2) x1
  • HDMI Cable x1
  • Optical Cable x1
  • Coaxial Cable x1
  • USB transfer cable x1
  • Wall mount kit x1
  • User Manual x1
  • Warranty Card x1

3. Specifications

Soundbar

Power supply100-240V~ 50/60Hz
Power consumption20 W / < 0.5 W (StandBy)
USB5V 500mA Hi-Speed USB (2.0) / FAT32 / FAT16 32G (max), MP3
Dimension (WxHxD)975 x 65 x 76 mm
Net weight2.0 kg
Audio input sensitivity700mV
Frequency response40Hz - 20KHz
Amplifier60 W (Max. output power)
Speaker Impedance8Ω x 2

Wireless Specification

Bluetooth version /profilesV 4.2 (A2DP, AVRCP)
Maximum power transmitted (EIRP)≤ 5 dBm
Bluetooth frequency bands2402 MHz ~ 2480 MHz

Remote Control

Distance / Angle6m / 30°
Battery typeAAA (1.5V X 2)

Power cord quantity and plug type vary by regions. Images, illustrations and drawings shown on this User Manual are for reference only. Actual product may vary in appearance.

4. Identifying the Parts

4.1 Main Unit

Diagram Description: A rear view of the Sylvox Elf S2 soundbar is shown, highlighting the connection ports. The front of the unit has LED indicators.

Ports:

  • AC~ Socket: Connect the power cord here.
  • COAXIAL Socket: Use to connect to the COAXIAL OUT socket on an external device.
  • OPTICAL Socket: Use to connect to the OPTICAL OUT socket on an external device.
  • HDMI ARC Socket: Connect to a TV via HDMI cable.
  • USB Socket: Insert a USB device to play music.

LED Indicators:

  • Red indicator: STANDBY mode
  • Yellow indicator: COAXIAL mode
  • Blue indicator: Bluetooth mode
  • Orange indicator: OPTICAL mode
  • White indicator: HDMI ARC mode
  • Green indicator: USB mode

4.2 Remote Control

Diagram Description: An illustration of the Sylvox remote control with numbered buttons.

Buttons:

  1. Power Button: Switch the unit between ON and STANDBY mode.
  2. Play Function Button: Select the play function.
  3. Volume Buttons (+/-): Increase/decrease the volume level.
  4. EQ Effect Buttons (SPORT, MUSIC, NEWS, MOVIE): Select Equalizer (EQ) Effect.
  5. Mute Button (X): Mute or resume the sound.
  6. Skip Buttons (K/ ): Skip to previous/next track in Bluetooth/USB mode.
  7. Play/Pause/Pair Button (▶️/Pair): Play/pause/resume playback in Bluetooth/USB mode. Press and hold to activate the pairing function in Bluetooth mode or disconnect the existing paired Bluetooth device.

5. Preparations

5.1 Prepare the Remote Control

The provided remote control allows the unit to be operated from a distance. Remote control operation may be impossible if there are any obstacles between the unit and the remote control, even within the effective range of 19.7 feet (6m). Operation may also be incorrect if the remote control is used near other products that generate infrared rays.

5.2 Replace the Remote Control Battery

  1. Press and slide the back cover to open the battery compartment of the remote control.
  2. Insert two AAA size batteries (included). Make sure the [+] and [-] ends of the batteries match the [+] and [-] ends indicated in the battery compartment.
  3. Close the battery compartment cover.

Precautions Concerning Batteries:

  • Be sure to insert the batteries with correct positive [+] and negative [-] polarities.
  • Use batteries of the same type. Never use different types of batteries together.
  • Either rechargeable or non-rechargeable batteries can be used. Refer to the precautions on their labels.
  • Be aware of your fingernails when removing the battery cover and the battery.
  • Do not drop the remote control.
  • Do not allow anything to impact the remote control.
  • Do not spill water or any liquid on the remote control.
  • Do not place the remote control on a wet object.
  • Do not place the remote control under direct sunlight or near sources of excessive heat.
  • Remove the battery from the remote control when not in use for a long period of time, as corrosion or battery leakage may occur and result in physical injury, and/or property damage, and/or fire.
  • Do not use any batteries other than those specified.
  • Do not mix new batteries with old ones.
  • Never recharge a battery unless it is confirmed to be a rechargeable type.

5.3 Placement and Mounting

Placement Options:

  • Option A (Table Placement): If your TV is placed on a table, you can place the soundbar on the table directly in front of the TV stand, centered with the TV screen.
  • Option B (Wall Mounting): If your TV is attached to a wall, you can mount the soundbar on the wall directly below the TV screen.

5.4 Place the Soundbar on the TV rack

Note: Installation must be carried out by qualified personnel only. Incorrect assembly can result in severe personal injury and property damage. If installing yourself, check for hidden electrical wiring and plumbing. The installer is responsible for verifying that the wall safely supports the unit's total load and wall brackets. Additional tools (not included) are required. Do not overtighten screws. Keep this manual for future reference. Use an electronic stud finder to check the wall type before drilling and mounting.

6. Connections

6.1 Waterproof protection cap

Before making connections, please remove the waterproof protective cap from the coaxial, optical, HDMI ARC, and USB sockets. To ensure the machine remains waterproof, unconnected ports must be plugged with waterproof protection caps. Keep removed caps for future use.

6.2 Use the HDMI ARC Socket

The ARC (Audio Return Channel) function allows audio to be sent from your ARC-compliant TV to your soundbar through a single HDMI connection. Ensure your TV supports HDMI-CEC and ARC, and that these functions are enabled. When correctly set up, you can use your TV remote control to adjust the soundbar's volume (volume +/- and MUTE).

Connection Steps:

  1. Connect the HDMI cable from the soundbar's HDMI (ARC) socket to your ARC-compliant TV's HDMI (ARC) socket.
  2. Press the remote control's mode button to select HDMI ARC mode.

Tips:

  • Your TV must support HDMI-CEC and ARC functions. Ensure both are set to 'On'.
  • The specific settings for HDMI-CEC and ARC may vary by TV model. Refer to your TV's owner's manual for details.
  • Only HDMI 1.4 or higher version cables can support the ARC function.

6.3 Use the OPTICAL Socket

You can use an OPTICAL cable to connect the TV's OPTICAL OUT socket to the soundbar's OPTICAL socket.

Diagram Description: Shows a TV with an OPTICAL OUT port connected via an OPTICAL cable to the soundbar's OPTICAL port.

6.4 Use the COAXIAL Socket

You can use a COAXIAL cable to connect the TV's COAXIAL OUT socket to the soundbar's COAXIAL socket.

Diagram Description: Shows a TV with a COAXIAL OUT port connected via a COAXIAL cable to the soundbar's COAXIAL port.

Tip: The soundbar may not decode all digital audio formats. If the sound mutes, this is not a defect. Ensure the input source's audio setting (e.g., TV, game console) is set to PCM for HDMI / OPTICAL / COAXIAL inputs. Refer to the source device's manual for audio setting details.

6.5 Connect Power

Risk of product damage!

  • Ensure the power supply voltage corresponds to the voltage printed on the back or underside of the unit.
  • Before connecting the AC power cord, ensure all other connections are completed.
  • Connect the mains cable to the soundbar's AC~ socket and then into a mains socket.

Note: If there is no power, ensure the power cord and plug are fully inserted and the power is turned on. Power cord quantity and plug type vary by regions.

7. General Operation

7.1 Standby/ON

When first connected to the mains socket, the soundbar is in Standby mode (red POWER indicator). Press the [Power Button] on the remote control to switch the soundbar ON. Press the [Power Button] again to return to STANDBY mode. Disconnect the mains plug to switch the soundbar OFF completely.

7.2 Automatic Power Off Function

The soundbar automatically enters Standby mode after approximately 15 minutes if the TV or external unit is disconnected, switched off, or the volume is too low. To switch off completely, remove the mains plug. Turn off completely when not in use to save energy.

7.3 Select Modes

Press the [Mode Button] repeatedly to cycle through COAXIAL, Bluetooth, OPTICAL, HDMI ARC, and USB modes. The front LED indicator shows the current mode:

  • Yellow indicator: COAXIAL mode
  • Blue indicator: Bluetooth mode
  • Orange indicator: OPTICAL mode
  • White indicator: HDMI ARC mode
  • Green indicator: USB mode

7.4 Adjust the Volume

Press the [+] or [-] volume buttons on the remote control to adjust the volume. Press the [Mute Button] (X) to turn the sound off; press it again or use the volume buttons to resume listening. The status LED indicator flashes quickly during volume adjustment and slowly flashes 3 times at maximum/minimum levels.

7.5 Select Equalizer (EQ) Effect

While playing, press the SPORT, MUSIC, NEWS, or MOVIE button on the remote control to select preset Equalizers.

8. OPTICAL / COAXIAL / HDMI ARC Operation

  1. Ensure the soundbar is connected to the TV or audio device.
  2. Press the [Mode Button] repeatedly to select OPTICAL, COAXIAL, or HDMI ARC mode. The front LED indicator will show the current mode.
  3. Operate your audio device directly for playback features.
  4. Press the VOL +/- buttons to adjust the volume.

Tip: The soundbar may not decode all digital audio formats. If the sound mutes, this is not a defect. Ensure the input source's audio setting (e.g., TV, game console) is set to PCM for HDMI / OPTICAL / COAXIAL inputs. Refer to the source device's manual for audio setting details.

9. Bluetooth Operation

First time pairing

  1. Press the [Mode Button] to select Bluetooth mode. The Blue indicator will flash slowly.
  2. Activate your Bluetooth device and select search mode.
  3. Select "Sylvox Elf S2" and enter "0000" for the password if required. After an audio prompt, the system will connect, and the Blue indicator will light up solidly.

Pairing a new device after first time pairing

  1. In Bluetooth mode, press and hold the [Play/Pause/Pair Button] to disconnect from current Bluetooth devices and enter pairing mode. You will hear an audio prompt, and the Blue indicator will flash rapidly.
  2. Follow steps 2-3 in "First time pairing" to pair your new Bluetooth device.

To disconnect the Bluetooth Operation:

  • Switch to another function on the soundbar.
  • Disable the Bluetooth function on your device.
  • Press and hold the [Play/Pause/Pair Button] to disconnect from current devices and enter pairing mode. You will hear an audio prompt, and the Blue indicator will flash rapidly.

Listen to Music from Bluetooth device

If your Bluetooth device supports A2DP, play music via your device. If it supports AVRCP, use the remote control to manage playback:

  • To increase/decrease volume, press the [Volume +/- Buttons].
  • To pause/resume playback, press the [Play/Pause/Pair Button].
  • To skip tracks, press the [Previous/Next Buttons].

Note on Bluetooth Range:

  • The maximum operational range is approximately 8 meters in an open space without obstructions.
  • Ensure you know your device's capabilities before connecting. Compatibility with all Bluetooth devices is not guaranteed.
  • Obstacles and other electronic devices can reduce the operational range and cause interference. The player will disconnect if your device moves beyond the operational range.

10. USB Operation

Connect a USB mass storage device (e.g., USB flash drive) to enjoy stored music.

Steps:

  • Ensure the USB transfer cable is inserted and then insert the USB device.
  • Press the [Mode Button] to select USB mode.
  • Press the [Play/Pause Button] to pause/resume playback.
  • To skip tracks, press the [Previous/Next Buttons].

Notes:

  • Supports MP3 music file format only.
  • Supports USB devices up to 32 GB of memory.
  • Compatibility with all USB devices is not guaranteed; this is not an indication of a unit defect.

11. Troubleshooting

To keep the warranty valid, do not attempt self-repair. Check the following points before requesting service:

Problem Solution
No power
  • Ensure the AC cord is properly connected.
  • Ensure there is power at the AC outlet.
  • Press the [Power Button] to turn the Soundbar on.
Loud hum or noise is heard.
  • The plugs and sockets may be dirty. Wipe them with a cloth slightly moistened with an appropriate non-abrasive cleaning solution.
Remote control does not work
  • Before pressing any playback control button, select the correct source.
  • Reduce the distance between the remote control and the unit.
  • Insert batteries with correct [+] and [-] polarity alignment.
  • Replace the battery.
  • Aim the remote control directly at the sensor on the front of the unit.
No sound
  • Make sure the soundbar is not muted. Press the [Mute Button] or [Volume +/- Buttons] to resume listening.
  • Press the [Power Button] to switch the soundbar to standby mode, then press it again to switch it on.
  • Press source buttons to select a different input source.
  • For Digital Inputs (HDMI/OPTICAL/COAXIAL): If there is no audio, try setting the TV output to PCM or connect directly to your Blu-ray/other source, as some TVs do not pass through digital audio.
  • Your TV may be set to variable audio output. Confirm the audio output setting is set to FIXED or STANDARD, not VARIABLE. Consult your TV's user manual.
  • If using Bluetooth, ensure the volume on your source device is turned up and not muted.
I can't find the Bluetooth name of this unit on my Bluetooth device for Bluetooth pairing
  • Ensure the Bluetooth function is activated on your Bluetooth device.
  • Re-pair the Soundbar with your Bluetooth device.
  • The soundbar has a Bluetooth function that can receive a signal within 8 metres. Keep a distance within 8 metres between the soundbar and your Bluetooth device.
The Soundbar turns off
  • When the soundbar's external input signal level is too low, it will automatically turn off after 15 minutes. Please increase the volume level of your external device.

Warranty

Thank you for purchasing this Sylvox product. Sylvox offers a 12-month free warranty. For questions, contact after-sales email: service@sylvoxtv.com or visit website: www.sylvoxtv.com.

Customer Service Support:

  • Email: service@sylvoxtv.com
  • Service Hotline: 8333-SYLVOX (Monday-Friday, 9:00 AM-5:00 PM EST)

Warranty Policy:

(1) When returning an item:

  • Only items purchased directly from www.sylvoxtv.com and authorized resellers (e.g., Amazon, Walmart, Newegg, Wayfair, Aliexpress) can be returned.
  • Return requests for products from unauthorized third-party suppliers will not be accepted.
  • Customers must contact the original vendor with order ID or purchase proof and product issue details at service@sylvoxtv.com to request a return/refund/repair/replace. Sylvox will provide a shipping label.
  • Sylvox covers all return shipping costs for quality problems.
  • For returns with no reason after installation and use (within 7 days of arrival), Sylvox may charge a 20% restocking fee; freight costs are the customer's responsibility.
  • Ensure returned items are repackaged in original condition with all documentation and accessories.
  • Artificial damage affecting resale (e.g., appearance, missing accessories) will incur deductions.
  • Requests will be handled upon receipt of the returned item.

(2) How to return a product for a refund? (30 days money-back guarantee)

Contact Sylvox at service@sylvoxtv.com to submit an application. Include your original order number or proof. Items must be returned within 30 days in original packaging with documentation and accessories. Refunds are issued upon receipt and verification.

(3) Refunds

Refunds are processed based on the original payment method. Credit/debit card refunds typically appear within 7-10 business days. Contact your bank for details.

(4) What does the warranty not cover?

  • Improper use or repair by the user.
  • Damage from transportation, moving, or falling after purchase.
  • Unavoidable external factors.
  • Damage from water or other solutions.
  • Damage from lightning strikes or other electrical issues.
  • Damage caused by using a power supply other than the specified voltage.

Warranty Period:

Sylvox repairs the product free of charge under normal use within 12 months. Sylvox warrants the product conforms to specifications and is free from defects in material and workmanship. Sylvox will correct defects subject to conditions including: abusive operation, negligence, accidents, shipment damages, improper installation, unauthorized tampering/modification/repair, normal wear and tear, cosmetic damage, external/environmental conditions (voltage fluctuations, spills, acts of nature), missing serial numbers/markings, use for rental/business purposes, installation/setup charges, products not installed per instructions, and signal reception problems.

No other entity is authorized to extend this warranty. Express warranties are in lieu of all other implied warranties. Some states may not allow exclusion/limitation of incidental/consequential damages.

For questions, contact service@sylvoxtv.com.

FCC Warning

This device complies with part 15 of the FCC rules. Operation is subject to two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.

Models: ELFS2, 2AZTZ-ELFS2, 2AZTZELFS2, Elf S2 2.0 Channel Outdoor Soundbar, Elf S2, 2.0 Channel Outdoor Soundbar, Outdoor Soundbar, Soundbar

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