Jabra Evolve2 65 User Manual

Thank you for choosing the Jabra Evolve2 65. We hope it provides you with complete satisfaction.

Jabra Evolve2 65 - Features

• Comfortable acoustic isolation design
• 3-microphone call technology
• Up to 37 hours of battery life
• 40 mm speakers for exceptional music quality
• Wireless range up to 30 m, with optimized coverage and fewer interruptions
• Works with leading UC platforms, Microsoft Teams certified models available

Jabra Evolve2 65 - Overview

Diagram showing the left and right sides of the headset with labeled controls:

• Left side: Play/Pause Music button.
• Right side: Volume - button, Previous Track button (press 1 sec), Volume + button, Next Track button (press 1 sec), Voice Assistant button, Mute Microphone button.
• Boom arm: Microphone.
• Headset body: LED Status/Busylight, Microphone.
• Bottom: On/Off/Bluetooth Pairing switch (press 1 sec for pairing), USB-C Charging Port (approx. 1h30 for full charge).

*Microsoft Teams model only

2.1 Included Accessories

• Bluetooth Adapter Jabra Link 380/390 USB-A
• Bluetooth Adapter Jabra Link 380/390 USB-C
• USB to USB-C Charging Cable
• Carry Pouch

2.2 Optional Accessories

• Charging Stand
• Ear Cushions

3. Wearing Instructions

3.1 Wearing Styles

• Mono variant
• Stereo variant

3.2 Adjusting the Headset

Adjust the headband size so the headset fits your head.

When using the microphone, position it close to your mouth.

SAFETY NOTE: Microphones may be used to record private conversations.

3.3 Foldable Headset

The earcups can be folded flat for easy storage.

4. Charging Instructions

You can charge the headset using the optional charging stand, or a USB charging cable plugged directly into the headset.

Allow approximately 1 hour 30 minutes for a full charge. Fully charged, the battery indicates 37 hours of battery life. If the headset is completely discharged, 15 minutes of charging provides 8 hours of battery life.

4.1 Charging with Charging Stand (Optional Accessory)

Connect the charging stand to a USB port providing power from your computer using the supplied charging cable, then place the headset on the charging stand. Alternatively, you can plug the charging stand into a USB power source.

Diagram description: A USB port on a computer connected via USB-C cable to a charging stand, with the headset placed on the stand. A USB to power source port is indicated.

The headset's battery LED flashes white briefly to indicate the headset is correctly placed on the charging stand.

The battery LED then flashes briefly in green, yellow, or red to indicate the current battery charge status. When the LED turns solid green, the headset is fully charged.

4.2 Charging with USB Charging Cable

Plug the USB charging cable into the USB-C charging port on the right earcup and into one of the USB ports on your computer. It is recommended to charge the headset using the supplied Jabra charging cable. However, you can also use a compatible charger.

Diagram description: A USB-C cable plugged into the right earcup of the headset.

4.3 Sleep Mode

If the headset is on and you are not listening to music or on a call, it automatically enters sleep mode after 30 minutes to conserve battery life. To exit sleep mode, simply press any button.

You can adjust the duration before the headset enters sleep mode using the Jabra Sound+ app on your smartphone or Jabra Direct on your computer.

The headset will turn off completely after being in sleep mode for 24 hours. To turn on the headset, slide the On/Off switch to Off and then to On.

Icon: [moon symbol]

5. LED Indicators

LED Status/Busylight:

• Busylight
• Call in progress
• Incoming call
• (Slow flashing) The headset is trying to connect to Microsoft Teams. It will interrupt its attempt after 10 seconds*
• (Fast flashing) Microsoft Teams notification**

LED (General):

• Power On
• Battery full
• Battery medium
• Battery low
• Battery very low
• Pairing mode
• Reset/firmware update

LED (Connection Status):

• Microphone mute
• Connected to computer and Microsoft Teams**
• (Slow flashing) The headset is trying to connect to Microsoft Teams. It will interrupt its attempt after 10 seconds*
• (Fast flashing) Microsoft Teams notification**
• Bluetooth Connection
• Incoming call/active call
• Music/media streaming

*Microsoft Teams model only

6. Connection Instructions

6.1 Connecting to a Computer

Connect the supplied Jabra Link 380/390 to one of the USB ports on your computer. The Jabra Evolve2 65 and Jabra Link 380/390 are pre-paired and ready to use. Their Bluetooth range reaches 30 m.

Diagram description: A Jabra Link 380/390 adapter plugged into a laptop USB port, connected via Bluetooth [Bluetooth symbol] to the Jabra Evolve2 65 headset.

To hear music through the headset, select the Jabra Link 380/390 as the playback device in your operating system's audio settings.

To manually pair the Jabra Evolve2 65 with the Jabra Link 380/390, download and use Jabra Direct.

Before first use, we recommend updating the headset firmware via Jabra Direct or Jabra Sound+.

SAFETY NOTE: Data exchange between the headset and USB peripherals or ports is not encrypted.

6.2 Pairing with a Smartphone

1. Slide and hold the On/Off switch to the Bluetooth position until the LED flashes blue and you hear an announcement in the headset.
2. Go to your smartphone's Bluetooth menu and select Jabra Evolve2 65 from the list of available devices.

Before first use, we recommend updating the headset firmware via Jabra Direct or Jabra Sound+.

SAFETY NOTE: The headset uses a secure Bluetooth connection with a 128-bit encryption key. If your Bluetooth device does not support secure connections, it will not be able to pair or connect to the headset.

7. Usage Instructions

7.1 Power On/Off

Slide the On/Off switch to the On or Off position to turn the headset on or off.

Diagram showing the On/Off switch in the 'On' position (indicated by a green power symbol) and in the 'Off' position (indicated by a red power symbol).

7.2 Calls and Music

Right side controls for Calls and Music:

• Answer call: Press the Multifunction button. Alternatively, position the microphone boom arm downwards to answer a call.
• End call: Press the Multifunction button.
• Reject call: Press the Multifunction button twice.
• Bring Microsoft Teams to the foreground on your computer: Press the Microsoft Teams button* (when connected to Microsoft Teams).
• Join an active Microsoft Teams meeting: Press the Microsoft Teams button* (when connected to Microsoft Teams).
• View missed calls and voicemail from Microsoft Teams: Press the Microsoft Teams button* (when connected to Microsoft Teams).

*Microsoft Teams model only

Music Controls:

• Play/Pause Music: Press the Music Play/Pause button. Alternatively, the headset pauses music when placed on a flat surface, and resumes music when lifted from a flat surface.
• Adjust Volume: Press the Volume Up or Volume Down button while listening to music or during a conversation.
• Next Track: Press the Volume + button.
• Replay Track or Go to Previous Track: Press and hold the Volume - button for 1 second to restart the current track. Press and hold twice to replay the previous track.
• Activate/Deactivate Busylight: Press the Volume + and Volume - buttons simultaneously.
• Check Battery Level: Press the Volume + or Volume - button when not in a conversation and not listening to music.

7.3 Busylight(s)

The headset's Busylight(s) automatically turn red when you are on a call to indicate to people around you that you are busy. To automatically activate/deactivate the Busylight(s), press the Volume + and Volume - buttons simultaneously.

7.4 Mute/Unmute using the Microphone Boom Arm

You can mute the headset's microphone by moving the boom arm upwards, or activate it by moving it downwards. This function is enabled by default and can be disabled using Jabra Direct from your smartphone or Jabra Direct on your computer.

Diagram description: Arrow indicating moving the microphone boom arm up to 'Mute microphone' and down to 'Activate microphone'.

SAFETY NOTE: The microphone boom sensors may be used to detect user presence.

7.5 Answer a Call using the Microphone Boom Arm

You can answer an incoming call by moving the microphone boom arm downwards, close to your mouth. This function is enabled by default and can be disabled using Jabra Direct from your smartphone or Jabra Direct on your computer.

Diagram description: Arrow indicating moving the microphone boom arm down to 'Answer call'.

SAFETY NOTE: The microphone boom sensors may be used to detect user presence.

7.6 Voice Assistant

The Jabra Evolve2 65 allows you to speak to Siri, Google Assistant on your smartphone using the Voice button.

Diagram description: Press the Voice button when not in a conversation to 'Activate Voice Assistant (Siri, Google Assistant)'.

7.7 MultiUse

You can pair the headset with up to 8 Bluetooth devices, and connect with two Bluetooth devices simultaneously (e.g., the Jabra Link 380/390 and a smartphone, or two smartphones). The headset can accept multiple incoming calls from both devices.

To pair your headset with two smartphones, initiate the usual pairing process for each smartphone (refer to section 6).

Note: The voice assistant will be activated on the last paired smartphone.

7.8 Manage Multiple Calls

The headset can accept and handle multiple calls simultaneously.

Call Management Actions:

• End current call and answer incoming call: Press the Multifunction button.
• Pause current call and answer incoming call: Press the Multifunction button for 2 seconds*.
• Switch between paused call and active call: Press the Multifunction button for 2 seconds*.
• Reject incoming call while in conversation: Press the Multifunction button twice.

*Excluding Microsoft Teams model

7.9 Voice Guidance

Voice guidance provides setup instructions, as well as information about your headset (connection status, battery, etc.).

Voice guidance is enabled by default.

Diagram description: Press and hold the Voice and Volume + buttons for 5 seconds until you hear an announcement in the headset to 'Activate/deactivate voice guidance'.

Alternatively, you can use Jabra Direct on your computer or Jabra Sound+ from your smartphone to activate or deactivate voice guidance.

For the latest list of supported languages, please check the Jabra Sound+ app from your smartphone or Jabra Direct on your computer.

7.10 Sidetone (Local Effect)

The Sidetone function allows you to hear your own voice better when you are online, which improves the quality of your conversations.

You can configure the Sidetone function using the Jabra Sound+ app from your smartphone or Jabra Direct on your computer.

7.11 Reset Instructions

Resetting the headset erases the list of paired devices and resets all settings.

Diagram description: Ensure the headset is on and you are not in a conversation. Then press and hold the Multifunction and Volume + buttons simultaneously for 3 seconds until the LED lights up pink and you hear an announcement in the headset to 'Reset headset' (reset pairing list and settings). You will need to re-pair the headset with your Jabra Link 380/390.

8. Software and Firmware

8.1 Jabra Sound+

Diagram description: Screenshot of the Jabra Sound+ app showing audio preferences like 'Surrounding audio mode', 'HearThrough', and 'Music equalizer'. Includes 'Download on the App Store' and 'Get it on Google Play' buttons.

Jabra Sound+ App

• Personalize your music and calls
• Refine your music with MySound

8.2 Jabra Direct

Jabra Direct is free software designed to support, manage, and optimize the features of Jabra devices.

Download the latest version for free at jabra.com/direct

8.3 Firmware Update

Software updates improve performance or add new features to Jabra devices.

Before first use, we recommend updating the headset firmware via Jabra Direct. You can update the firmware using Jabra Direct or the Jabra Sound+ app. Both applications will inform you of new firmware updates available.

9. Assistance

9.1 FAQ

Consult the FAQ at jabra.com/help/Evolve2-65.

9.2 Headset Care

• Always store the headset in the supplied pouch.
• To avoid rapid discharge or battery capacity loss, avoid storing the headset in hot or cold environments (e.g., a closed car in summer, winter conditions).
• Preferably store the headset at a temperature between -20 °C and 55 °C.
• Do not store the headset for extended periods without recharging (max. three months).