Manuals+

Jabra Evolve2 65 User Manual

Brand: Jabra

Model: Evolve2 65 (HSC110W)

Manufacturer: GN Audio A/S

1. Welcome

Thank you for using the Jabra Evolve2 65. We hope you will enjoy it!

Jabra Evolve2 65 features:

  • Comfortable noise-isolating design
  • 3-microphone call technology
  • Up to 37 hours wireless battery life
  • 40mm speakers for exceptional music
  • Up to 30m/100ft wireless range, with significantly enhanced coverage and fewer dropouts
  • Works with all leading UC platforms, Microsoft Teams-certified variants available

2. Jabra Evolve2 65 Overview

Diagram showing the Jabra Evolve2 65 headset with labels indicating controls on the left and right sides, microphone boom-arm, and USB-C charging port.

  • Left Side: Play/pause music control.
  • Right Side: Volume down (Previous track - hold 1 sec), Volume up (Next track - hold 1 sec), Voice assistant, Mute microphone, Busylight/Status LED, Microphone, Answer/end call, Open Microsoft Teams notification*.
  • Bottom of Right Earcup: LED status indicator, Power On/Off and Bluetooth Pair switch (hold 1 sec).
  • Side of Right Earcup: USB-C charging port (approx. 1.5 hours to charge).

*Requires Microsoft Teams headset variant.

2.1 Included Accessories

  • Jabra Link 380 USB-A Bluetooth adapter
  • Jabra Link 380 USB-C Bluetooth adapter
  • USB-A to USB-C charging cable
  • Carry case

2.2 Optional Accessories

  • Charging Stand
  • Ear cushions

3. How to Wear

3.1 Wearing Styles

Mono variant: Designed for wearing on one ear.

Stereo variant: Designed for wearing over both ears, with 'L' for left and 'R' for right earcup indicators.

Diagrams illustrating the mono and stereo variants being worn.

3.2 Adjusting the Headset

Adjust the headband so that the headset fits your head comfortably. When using the microphone, it should be positioned close to your mouth.

Diagrams showing headband adjustment for stereo and mono variants, and microphone positioning.

3.3 Fold Flat for Storage

The earcups can be folded flat for easy storage.

Diagram showing the headset earcups folded flat.

4. How to Charge

The headset can be charged using the optional charging stand or via a USB charging cable plugged directly into the headset.

It takes approximately 1 hour and 30 minutes to fully charge. When fully charged, the battery life is up to 37 hours. If the battery is depleted, charging the headset for 15 minutes provides up to 8 hours of battery life.

Diagram illustrating charging the headset via a USB cable connected to a laptop.

4.1 Charge using the Charging Stand (Optional Accessory)

Connect the charging stand to a powered USB port on your computer using the supplied USB charging cable, and then dock the headset in the charging stand. Alternatively, the charging stand can be plugged into any powered USB power supply.

Diagram showing the charging stand connected to a powered USB port and the headset docked on the stand. Includes icons for USB port and a checkmark.

The battery LED on the headset will flash white briefly to indicate it has been correctly docked. It will then briefly flash green, yellow, or red to indicate the current charging status. When the LED turns solid green, the headset is fully charged.

4.2 Charge using USB Charging Cable

Plug the USB charging cable into the USB-C charging port on the right earcup and any available USB port on your computer. It is recommended to charge the headset using the supplied Jabra charging cable, however, a compatible charger can also be used.

Diagram showing a USB-C cable being plugged into the right earcup of the headset.

4.3 Sleep Mode

When the headset is powered on but not playing music or in a call, it will automatically enter sleep mode after 8 hours to conserve battery. To exit sleep mode, simply press any button.

The time before the headset enters sleep mode can be adjusted using the Jabra Sound+ app or Jabra Direct. After 24 hours of sleep mode, the headset will power down completely. To power the headset on, slide the On/Off switch to Off and then On.

Emoji representing sleep mode (Zzz) next to a diagram of the headset.

5. What the LEDs Mean

Headset LED Indicators:

  • Power on: ? (Green)
  • Battery full: ? (Green)
  • Battery medium: ? (Yellow)
  • Battery low: ? (Red)
  • Battery critically low: ? (Red)
  • Pairing mode: ? (Blue)
  • Resetting/Firmware updating: ? (Purple)

Busylight/Status LED:

  • Busylight: ? (Red)
  • Active call: ? (Green)
  • Incoming call: ? (Green)
  • Trying to connect to Microsoft Teams (slow flash): ? (Purple) - Headset is trying to connect to Microsoft Teams. Will time out after 10 seconds*.
  • Microsoft Teams notification (fast flash): ? (Purple) - Microsoft Teams notification*.

Jabra Link 380 Adapter LED Indicators:

  • Mute: ? (Red)
  • Plugged into computer and signed into Microsoft Teams*: ? (Purple)
  • Trying to connect to Microsoft Teams (slow flash): ? (Purple) - Headset is trying to connect to Microsoft Teams. Will time out after 10 seconds*.
  • Microsoft Teams notification (fast flash): ? (Purple) - Microsoft Teams notification*.
  • Bluetooth connection: ? (Blue)
  • Incoming call/Active call: ? (Green)
  • Streaming music/media: ? (Blue)

*Requires Microsoft Teams headset variant.

6. How to Connect

6.1 Connect to Computer

Plug the supplied Jabra Link 380 into a USB port on your computer. The Jabra Evolve2 65 and the Jabra Link 380 are pre-paired and ready for use out of the box. The Bluetooth range is up to 30 meters or 100 feet.

Diagram showing a laptop, Jabra Link 380 adapter plugged into a USB port, and the Jabra Evolve2 65 headset connected via Bluetooth.

To hear music in the headset, you may need to select the Jabra Link 380 as the playback device in your operating system's audio settings.

To manually pair the Jabra Evolve2 65 with the Jabra Link 380, download and use Jabra Direct.

6.2 Pair with a Smartphone

  1. Slide the On/Off switch to the Bluetooth ? position and hold it there until the LED flashes blue and you hear an announcement in the headset.
  2. Go to the Bluetooth menu on your smartphone and select the Jabra Evolve2 65 from the list of available devices.

Diagram showing the headset's On/Off switch being moved to the Bluetooth position, with the LED flashing blue.

7. How to Use

Diagram showing the Jabra Evolve2 65 headset with labels for controls on the left and right sides, including On/Off switch, Volume buttons, Play/Pause button, Voice button, and Multi-function button (Microsoft Teams button*).

*Requires Microsoft Teams headset variant.

7.1 Power On/Off

Slide the On/Off switch to the On ? or Off ? position to power the headset on or off.

Diagrams illustrating the On/Off switch being moved to the 'On' and 'Off' positions.

7.2 Calls & Music

ActionControl
Answer callPress the Multi-function button. Alternatively, move the microphone boom-arm down to answer a call.
End callPress the Multi-function button.
Reject callDouble-press the Multi-function button.
Bring Microsoft Teams to foreground on computerPress the Microsoft Teams button* (when signed into Microsoft Teams).
Join active Microsoft Teams meetingPress the Microsoft Teams button* (when signed into Microsoft Teams).
View Microsoft Teams missed calls and voicemailsPress the Microsoft Teams button* (when signed into Microsoft Teams).
Play/pause musicPress the Play/Pause button. Alternatively, the headset will pause music when placed on a flat surface and resume when lifted.
Adjust volumePress the Volume up or Volume down button, when listening to music or on a call.
Next trackPress and hold (1 sec) the Volume up button.
Restart track or previous trackPress and hold (1 sec) the Volume down button to restart the current track. Press and hold twice to play the previous track.
Busylight on/offPress the Volume up and Volume down buttons at the same time.
Hear battery statusPress the Volume up or Volume down buttons when not on a call or listening to music.

Diagrams illustrating button presses for play/pause music, volume adjustment, track control, and busylight control.

7.3 Busylight(s)

The Busylight(s) on the headset automatically light up red ? when you are on a call to indicate to colleagues that you are busy. To manually switch the Busylight(s) on/off, press the Volume up and Volume down buttons at the same time.

Diagram showing the headset with the busylight illuminated red.

7.4 Mute/Unmute using the Microphone Boom-Arm

The headset microphone can be muted by moving the microphone boom-arm up ⬆️, or unmuted by moving it down ⬇️. This feature is on by default and can be disabled using Jabra Sound+ or Jabra Direct.

Diagram illustrating the microphone boom-arm moving up to mute and down to unmute.

7.5 Answer Call using the Microphone Boom-Arm

An incoming call can be answered by moving the microphone boom-arm down ⬇️, close to your mouth. This feature is on by default and can be disabled using Jabra Sound+ or Jabra Direct.

Diagram illustrating the microphone boom-arm moving down to answer a call.

7.6 Voice Assistant

The Jabra Evolve2 65 enables you to speak to Siri or Google Assistant on your smartphone using the Voice button. Press the Voice button when not on a call to activate.

Diagram showing the Voice button being pressed on the headset.

7.7 Multiuse

The headset can be paired to up to 8 Bluetooth devices and connected to two Bluetooth devices at once (e.g., the Jabra Link 380 and a smartphone, or two smartphones). The headset can accept multiple incoming calls from either device.

To pair to two smartphones, use the normal pairing process separately for each smartphone (refer to section 6).

Note: Voice assistant will be activated on the last connected smartphone.

7.8 Multiple Call Handling

ActionControl
End current call and answer incoming callPress the Multi-function button.
Put current call on hold and answer incoming callHold (2 secs) the Multi-function button*.
Switch between held call and active callHold (2 secs) the Multi-function button*.
Reject incoming call, when on a callDouble-press the Multi-function button.

*Non-Microsoft Teams headset variant only.

7.9 Voice Guidance

Voice guidance provides announcements to guide you through setup or give you headphone status updates (e.g., connection and battery status). Voice guidance is enabled by default.

Turn Voice guidance on/off: Press and hold (5 sec) the Voice button and the Volume up button until you hear an announcement in the headset.

Diagram showing a headset with a timer icon indicating the voice guidance on/off function.

Alternatively, use Jabra Direct on your computer or Jabra Sound+ on your smartphone to turn Voice guidance on or off. For the latest list of supported languages, refer to the Jabra Sound+ app or Jabra Direct.

7.10 Sidetone

Sidetone enables you to better hear your own voice when you are on a call. Sidetone settings can be configured using the Jabra Sound+ app or Jabra Direct.

7.11 How to Reset

Resetting the headset clears the list of paired devices and resets all settings.

Reset pairing list and settings: Ensure the headset is powered on and you are not on a call. Then press and hold (3 sec) the Multi-function button and the Volume up button simultaneously until the LED lights up pink ? and you hear an announcement in the headset.

Diagram showing a headset with a timer icon indicating the reset function.

You will need to re-pair the headset to your Jabra Link 380.

8. Software and Firmware

8.1 Jabra Sound+

The Jabra Sound+ app allows you to personalize your music and calls and fine-tune your audio experience with MySound.

Screenshot of the Jabra Sound+ app interface on a smartphone, showing personalization options.

Download the app from the App Store or Google Play.

8.2 Jabra Direct

Jabra Direct is computer software designed to support, manage, and enable optimal functionality for Jabra devices.

Download the latest free version from jabra.com/direct.

8.3 Update Firmware

Firmware updates improve performance or add new functionality to Jabra devices. Firmware can be updated using either Jabra Direct or the Jabra Sound+ app. Both applications will notify you when a firmware update is available.

9. Support

9.1 FAQ

View the FAQs on Jabra.com/help/evolve2-65.

9.2 How to Care for Your Headset

  • Always store the headset in the supplied case.
  • To prevent depletion of battery life or capacity, avoid storing the headset in hot or cold environments, such as a closed car in summer or in winter conditions.
  • It is recommended to keep the headset between -20°C and 55°C (-4°F and 131°F).
  • Do not store the headset for extended periods of time without recharging them (max. three months).
Models: Evolve2, 65 65 Stereo Wireless On-Ear Headset

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Jabra Evolve2 65 User Manual

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