Jabra Evolve2 65 User Manual

Jabra GN

Welcome

Thank you for using the Jabra Evolve2 65. We hope you will enjoy it!

Jabra Evolve2 65 features

Comfortable noise-isolating design
3-microphone call technology
Up to 37 hours wireless battery life
40mm speakers for exceptional music
Up to 30m/100ft wireless range, with significantly enhanced coverage and fewer dropouts
Works with all leading UC platforms, Microsoft Teams-certified variants available

Jabra Evolve2 65 Overview

Diagram showing the Jabra Evolve2 65 headset. Labels indicate: Left earcup, Right earcup, Volume down button (Previous track - hold 1 sec), Volume up button (Next track - hold 1 sec), Voice assistant button, Mute microphone button, Busylight/Status LED, Microphone, Play/pause music button, Answer/end call button, Open Microsoft Teams notification button, LED status indicator, Power On/Off and Bluetooth Pair switch (hold 1 sec), USB-C charging port (approx. 1.5 hours to charge).

2.1 Included accessories

Jabra Link 380/390 USB-A Bluetooth adapter
Jabra Link 380/390 USB-C Bluetooth adapter
USB-A to USB-C charging cable
Carry case

2.2 Optional accessories

Charging Stand
Ear cushions

3. How to wear

3.1 Wearing styles

Mono variant

Stereo variant

3.2 Adjusting the headset

Adjust the headband so that the headset fits your head comfortably.

When using the microphone, it should be positioned close to your mouth.

SECURITY NOTE: Microphones can potentially be used to record private conversations.

3.3 Fold flat for storage

The earcups can be folded flat for easy storage.

4. How to charge

The headset can be charged using the optional charging stand, or via a USB charging cable plugged directly into the headset.

It takes approximately 1 hour and 30 minutes to fully charge. When fully charged, the battery life is up to 37 hours. If out of battery, charging the headset for 15 minutes will give up to 8 hours of battery life.

4.1 Charge using the charging stand (optional accessory)

Connect the charging stand to a powered USB port on your computer using the supplied USB charging cable, and then dock the headset in the charging stand. Alternatively, the charging stand can be plugged into any powered USB power supply.

The battery LED on the headset will flash white briefly to indicate the headset has been correctly docked with the charging stand. The battery LED will then briefly flash green, yellow, or red to indicate the current battery charging status. When the LED turns solid green, the headset is fully charged.

4.2 Charge using USB charging cable

Plug the USB charging cable into the USB-C charging port on the right earcup and any available USB port on your computer. It is recommended to charge the headset using the supplied Jabra charging cable, however it is possible to use a compatible charger.

4.3 Sleep mode

When the headset is powered on, but not playing music or in a call, it will automatically enter sleep mode after 8 hours to conserve battery. To exit sleep mode, simply press any button.

The length of time before the headset enters sleep mode can be adjusted using the Jabra Sound+ app on your smartphone or Jabra Direct on your computer. After 24 hours of sleep mode, the headset will power down completely. To power the headset on, slide the On/Off switch to Off and then On.

5. What the LEDs mean

Headset LEDs

Power on
Battery full
Battery medium
Battery low
Battery critically low
Pairing mode
Resetting/Firmware updating

Busylight/Status LED

Busylight (red)
Active call
Incoming call
Connecting to Microsoft Teams (slow flash) Headset is trying to connect to Microsoft Teams. Will time out after 10 seconds*
Microsoft Teams notification* (fast flash)

Jabra Link LED

Mute
Plugged into computer and signed into Microsoft Teams*
Connecting to Microsoft Teams (slow flash) Headset is trying to connect to Microsoft Teams. Will time out after 10 seconds*
Microsoft Teams notification* (fast flash)
Bluetooth connection
Incoming call/Active call
Streaming music/media

*Requires Microsoft Teams headset variant

6. How to connect

6.1 Connect to computer

Plug the supplied Jabra Link 380/390 into a USB port on your computer. The Jabra Evolve2 65 and the Jabra Link 380/390 are pre-paired and ready for use out of the box. The Bluetooth range is up to 30 meters or 100 feet.

To hear music in the headset, you may need to select the Jabra Link 380/390 as the playback device in your operating system's audio settings.

To manually pair the Jabra Evolve2 65 with the Jabra Link 380/390, download and use Jabra Direct.

Before first use

It is recommended to update the headset to the latest firmware using Jabra Direct or Jabra Sound+.

SECURITY NOTE: There is no encryption for the data exchange between headset and USB devices or ports.

6.2 Pair with a smartphone

Slide the On/Off switch to the Bluetooth position and hold it there until the LED flashes blue and you hear an announcement in the headset.
Go to the Bluetooth menu on your smartphone and select the Jabra Evolve2 65 from the list of available devices.

SECURITY NOTE: The headset uses a secure Bluetooth connection with an encryption key size of 128 bits. If your Bluetooth device does not support secure connections, it will not be able to pair or connect to the headset.

7. How to use

7.1 Power on/off

Slide the On/Off switch to the On or Off position to power the headset on or off.

7.2 Calls & music

Action	Description
Answer call	Press the Multi-function button. Alternatively, move the microphone down to answer a call.
End call	Press the Multi-function button.
Reject call	Double-press the Multi-function button.
Bring Microsoft Teams to foreground on computer	Press the Microsoft Teams button* (when signed into Microsoft Teams).
Join active Microsoft Teams meeting	Press the Microsoft Teams button* (when signed into Microsoft Teams).
View Microsoft Teams missed calls and voicemails	Press the Microsoft Teams button* (when signed into Microsoft Teams).

Play/pause music

Press the Play/Pause button. Alternatively, the headset will pause music when it is placed on a flat surface, and will resume music when lifted from a flat surface.

Adjust volume

Press the Volume up or Volume down button, when listening to music or on a call.

Next track

Press and hold (1 sec) the Volume up button.

Restart track or previous track

Press and hold (1 sec) the Volume down button to restart the current track. Press and hold twice to play the previous track.

Busylight on/off

Press the Volume up and Volume down buttons at the same time.

Hear battery status

Press the Volume up or Volume down buttons when not on a call or listening to music.

7.3 Busylight(s)

The Busylight(s) on the headset automatically light up red when you are on a call to indicate to colleagues that you are busy. To manually switch the Busylight(s) on/off, press the Volume up and Volume down buttons at the same time.

7.4 Mute/unmute using the microphone boom-arm

The headset microphone can be muted by moving the microphone boom-arm up, or unmuted by moving it down. This feature is on by default, and can be disabled using Jabra Sound+ on your smartphone or Jabra Direct on your computer.

SECURITY NOTE: Microphone boom arm sensors can potentially be used to detect the presence of a user.

7.5 Answer call using the microphone boom-arm

An incoming call can be answered by moving the microphone boom-arm down, close to your mouth. This feature is on by default, and can be disabled using Jabra Sound+ on your smartphone or Jabra Direct on your computer.

SECURITY NOTE: Microphone boom arm sensors can potentially be used to detect the presence of a user.

7.6 Voice Assistant

The Jabra Evolve2 65 enables you to speak to Siri, Google Assistant on your smartphone using the Voice button.

Activate Voice Assistant (Siri, Google Assistant): Press the Voice button, when not on a call.

7.7 Multiuse

The headset can be paired to up to 8 Bluetooth devices, and connected to two Bluetooth devices at once (e.g. the Jabra Link 380/390 and a smartphone, or two smartphones). The headset can accept multiple incoming calls from either device.

To pair to two smartphones, use the normal pairing process separately for each smartphone (refer to section 6).

Note: Voice assistant will be activated on the last connected smartphone.

7.8 Multiple call handling

The headset can accept and handle multiple calls at the same time.

Action	Description
End current call and answer incoming call	Press the Multi-function button.
Put current call on hold and answer incoming call	Hold (2 secs) the Multi-function button*.
Switch between held call and active call	Hold (2 secs) the Multi-function button*.
Reject incoming call, when on a call	Double-press the Multi-function button.

*Non-Microsoft Teams headset variant only

7.9 Voice guidance

Voice guidance provides announcements that will guide you through set up, or will give you headphone status updates (e.g. connection and battery status). Voice guidance is enabled by default.

Turn Voice guidance on/off: Press and hold (5 sec) the Voice button and the Volume up button until you hear an announcement in the headset.

Alternatively, use Jabra Direct on your computer, or Jabra Sound+ on your smartphone, to turn Voice guidance on or off.

For the latest list of supported languages, refer to the Jabra Sound+ app on your smartphone or Jabra Direct on your computer.

7.10 Sidetone

Sidetone enables you to better hear your own voice when you are on a call. Sidetone settings can be configured using the Jabra Sound+ app on your smartphone or Jabra Direct on your computer.

7.11 How to reset

Resetting the headset clears the list of paired devices and resets all settings.

Reset pairing list and settings: Ensure the headset is powered on and you are not on a call. Then press and hold (3 sec) the Multi-function button and the Volume up button simultaneously until the LED lights up pink and you hear an announcement in the headset.

You will need to re-pair the headset to your Jabra Link 380/390.

8. Software and firmware

8.1 Jabra Sound+

The Jabra Sound+ app allows you to personalize your music and calls and fine-tune your music with MySound.

Download on the App Store | Get it on Google Play

8.2 Jabra Direct

Jabra Direct is computer software designed to support, manage and enable optimal functionality for Jabra devices. Download the latest free version from jabra.com/direct.

8.3 Update firmware

Firmware updates improve performance or add new functionality to Jabra devices. Before first use, it is recommended to update the headset to the latest firmware using Jabra Direct or Jabra Sound+. Firmware can be updated using either Jabra Direct or the Jabra Sound+ app. Both applications will notify you when a firmware update is available.

9. Support

9.1 FAQ

View the FAQs on Jabra.com/help/evolve2-65.

9.2 How to care for your headset

Always store the headset in the supplied case.
To prevent the depletion of the battery lifetime or capacity, avoid storing the headset in hot or cold environments, such as a closed car in summer, or in winter conditions.
It is recommended to keep the headset between -20°C and 55°C (-4°F and 131°F).
Do not store the headset for extended periods of time without recharging them (max. three months).

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