HiBoost Travel 4G 2.0 RV User Manual

Package Content

The package includes the following items:

• Travel 4G RV Booster Unit: The main signal boosting device.
  [Image: HiBoost Travel 4G RV booster unit]
• Inside Magnetic Antenna: For indoor signal distribution.
  [Image: Inside Magnetic Antenna]
• Outside Antenna: To capture the external cellular signal.
  [Image: Outside Antenna]
• Power Supply: For powering the booster unit.
  [Image: Power Supply]
• Car Charger: An alternative power source for the booster.
  [Image: Car Charger]

Warning: Unauthorized antennas, cables, and/or coupling devices are prohibited by new FCC rules. Please contact FCC for details: 1(888)-CALL-FCC.

Introduction

Thank you for purchasing the HiBoost Travel 4G 2.0 RV Booster. This new and improved travel signal booster is a precision-engineered product designed to enhance cellular reception inside vehicles.

HiBoost's exclusive cloud-based Signal Supervisor mobile application allows users to monitor the live status of HiBoost cell phone signal boosters remotely from a mobile device at any time.

If you encounter any issues during installation, please contact the HiBoost technical support team via the following options:

How Signal Boosters Work

The system amplifies the signal from the nearest tower and retransmits the amplified signal to any type of cellular device within the vehicle. As a wide-band booster, it enhances 3G and 4G LTE signals for all US and Canadian carrier networks.

[Diagram: A simplified illustration showing a vehicle with an outside antenna receiving a signal, connected to a signal booster unit inside the vehicle, which then transmits the amplified signal to an inside antenna, benefiting cellular devices within the vehicle.]

Pre-Installation Instructions

HiBoost's Travel 4G 2.0 RV vehicle booster unit and antennas must be strategically placed to ensure optimal performance and maximum coverage.

The HiBoost Signal Supervisor app facilitates communication with the Travel 4G RV signal booster via Bluetooth, allowing remote monitoring of the booster's performance after registration.

Note: Boosters enabled with Signal Supervisor require a Bluetooth-enabled device for connection.

Professional Installation Tips:

• For a fast and optimized installation, it is strongly recommended to use the Signal Supervisor mobile application.
• Thoroughly read the user manual and gather all necessary tools, materials, and accessories before installation.
• A "soft installation" (temporary placement) is advised before permanent mounting to identify potential installation issues.
• The Signal Supervisor App includes a tool to help locate the optimal position for the outdoor antenna.

Installation – Signal Supervisor App

Ensure the booster unit is powered on and nearby before installing the Signal Supervisor App.

Note: Enable Bluetooth on your mobile device before attempting to register the booster.

1. Download the Signal Supervisor App: Available on the Apple App Store or Google Play.
2. Create a New Account and Log-in: Launch the app, select the HiBoost Server, and either log in with an existing account or create a new one.
3. Register the Booster: Add the device from the home menu by navigating to "My Devices" > "Add a Device".
4. Access Quick Installation Guide: After registering the booster, follow the path "My Devices" > "Select the Booster" > "Device Details" > "Quick Install Guide". Alternatively, the guide can be accessed directly.

Note: Bluetooth connections are limited to a range of approximately 30 feet. For any installation issues, please contact technical support via the Online Support Chat.

Installation – Manual Method

Before installation, survey and plan the layout of the vehicle booster system. Review the following instructions carefully.

1. Mount or place the indoor antenna: Position it near the front of the car's dashboard and connect it to the booster.
   [Diagram: Illustration showing the placement of the indoor antenna inside a vehicle, near the dashboard, connected to the signal booster.]

   Note: Ensure the front of the indoor antenna patch faces the direction where signal distribution is desired.

2. Mount the magnetic antenna: Attach it to the roof of the vehicle, towards the rear end, and connect it to the booster.
   [Diagram: Illustration showing the magnetic outdoor antenna mounted on the vehicle's roof, connected to the signal booster.]
3. Connect power: Plug in the DC power supply and power on the booster.
   [Diagram: Close-up of the signal booster unit showing the DC power input port.]

   Note: The booster's blue lights will flash for about 20 seconds as it adjusts to the current network environment.

Troubleshooting Guide

LED Status Indicators

Common Issues

For more information or technical support, please contact our team.

FCC and IC Statements

FCC RF Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

IC RF Exposure Statement

The device complies with RF exposure limits. The minimum distance from the body to use the device is 20 CM.

Le présent appareil est conforme aux conformités ou aux limites d'intensité de champ RF. La distance minimale du corps à utiliser le dispositif est de 20 CM.

This is a CONSUMER device.

BEFORE USE: You MUST REGISTER THIS DEVICE with your wireless provider and have their consent. Most wireless providers consent to the use of signal boosters; however, some may not. Contact your provider if unsure.

In Canada: BEFORE USE, you must meet all requirements set out in ISED CPC-2-1-05.

You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person (i.e., MUST NOT be installed within 20 cm of any person).

You MUST cease operating this device immediately if requested by the FCC (or ISED in Canada) or a licensed wireless service provider.

WARNING: E911 location information may not be provided or may be inaccurate for calls served by this device.

This device may be operated ONLY in a fixed location (i.e., may operate in a fixed location only) for in-building use.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a specific installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Re-orient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by HiBoost could void the user's authority to operate the equipment. For a complete list of antennas and cables approved for use with these boosters, see Authorized Kitting Options.

FCC 27.50(d)(4) Statement: Fixed, mobile, and portable (handheld) stations operating in the 1710-1755 MHz band are limited to 1-watt EIRP. Fixed stations operating in the 1710-1755 MHz band are limited to a maximum antenna height of 10 meters above ground.

Further Information on Signal Booster End-Use Registration

The following links are the currently active contacts for booster registration with U.S. wireless providers:

• US Cellular Registration
• Sprint Registration
• Verizon Wireless Registration
• T-Mobile Registration
• AT&T Registration

IC Statement

This device complies with Innovation, Science and Economic Development Canada ICES-003 Compliance Label: CAN ICES-3 (B)/ NMB-3(B).

Le présent appareil est conforme Innovation, science et développement économique Canada ICES-003 Étiquette de conformité: CAN ICES-3 (B) / NMB-3 (B).

Please follow the link to access the CPC-2-1-05: CPC-2-1-05

Technical Specifications

Return and Warranty Policies

30-Day Money-Back Guarantee: If the performance of any product is not acceptable for any reason, it may be returned to the reseller within 30 days with proof of purchase. Please contact HiBoost customer support.

3-Year Warranty: HiBoost signal boosters and kits are warranted for 3 years. HiBoost will repair or replace the unit and cover delivery costs for consumers located within the continental U.S. and Canada.

Customers may return signal boosters and kits directly to the manufacturer at their expense, provided they include dated proof of purchase and a Returned Material Authorization (RMA) number supplied by HiBoost. RMA numbers can be obtained by contacting customer support at 972-870-5666 or support@hiboostusa.com.

This warranty does not apply to signal boosters or kits that have been tampered with, misused, abused, neglected, or mishandled in a way that alters or damages their physical or electronic properties.

HiBoost is not liable for any network connectivity issues related to the Signal Supervisor application. The cell phone signal booster relies on a strong, continuous, and reliable internet connection to communicate with the mobile application. For Signal Supervisor Application related issues, please check your network strength and contact technical support.

All HiBoost products packaged with other HiBoost accessory products are intended for resale and use as a single integrated system. Such product kits must be sold to end-users or subsequent resellers as packaged.