HiBoost Dot Home Mobile Signal Booster

Package Content

The HiBoost Dot package includes:

• Outdoor Antenna
• 49.2ft SMA-NM Outdoor Cable
• Booster
• Outdoor Whip Antenna
• Velcro
• Power Supply
• Waterproof tape to protect connections
• Accessories for main parts are all provided

Note: Available accessories can be purchased through HiBoost.com

Warning: Unauthorized antennas, cables, and/or coupling devices are prohibited by new FCC rules. Please contact FCC for details: 1 (888)-CALL-FCC.

Introduction

Thank you for purchasing the HiBoost cell phone Booster. The HiBoost Dot series is a collection of precision-engineered products that improve cellular reception inside of homes and businesses by amplifying incoming and outgoing cell phone signals.

The HiBoost cell booster's exclusive cloud-based Signal Supervisor mobile application and LED display allow users to monitor the live status of HiBoost cell phone signal boosters directly from the LED display or remotely from a mobile device anywhere at any time.

If there are any issues while installing a HiBoost cell phone signal booster, please contact the HiBoost technical support team through the following options:

• Online Support: Create a ticket or chat via Signal Supervisor App
• Phone: (972) 870-5666 (M-F from 9 am – 5 pm CST)
• Email: service@hiboost.com
• Website: www.hiboost.com

Pre-Installation Instructions

We strongly recommend reading the user guide completely before installation.

HiBoost Dot booster provides App assisted installation.

1. App Assisted Installation

This method is more convenient, can be done by one person, and ensures precise signal acquisition.

The app helps you find the best signal outside.

Refer to pages 09-20 for detailed instructions.

How HiBoost Booster Works

General Working Principle:

The system involves an outdoor antenna receiving the signal from a cell tower, which is then sent to the booster. The booster amplifies the signal, and the indoor antenna (whip antenna) distributes the amplified signal throughout your space.

Diagram Description:

A diagram illustrates the process: An outdoor antenna on a roof receives a signal from a cell tower. This signal travels via a cable to the booster inside the house. The booster then amplifies the signal, which is broadcast by an indoor whip antenna.

The process is reversed for outgoing signals: the indoor antenna sends the phone's signal to the booster, which amplifies it and sends it to the outdoor antenna. The outdoor antenna then transmits the signal to the cell tower.

Working Principle in Formula:

The system's output power is determined by: Outside Signal + Outdoor Antenna Gain - Outdoor Cable Loss + Booster Gain + Indoor Antenna Gain = System Output Power.

For example: -65dBm + 11dBi - 4.5dB + 60dB + 2dBi = 3.5dBm (System Output Power).

Key factors for optimal performance are obtaining the best outside signal and maximizing the booster's gain.

More notes on how to keep the maximum booster gain

To prevent gain reduction due to loopback from the outdoor to the indoor antenna, follow these guidelines:

• Increase the distance between the outdoor and indoor antennas. A typical required distance is over 30 feet (10 meters) horizontally or 13 feet (4 meters) vertically.
• Use barriers between the indoor and outdoor antennas to isolate them.

LED Indicator Lights

The booster features indicator lights for status monitoring:

Bands contained in the Gauges on Signal Supervisor

Please focus on the gauge that contains the band you are using.

App Assisted Installation

Flow Chart of App Assisted Installation

1. Connect the power supply to the booster.
2. Download "Signal Supervisor" and connect with booster.
3. Find the cell tower & Determine the outdoor antenna's position.
4. Install the outdoor antenna.
5. Install the indoor antenna.
6. Install the booster and cables.

Step 1: Connect the Power Supply to the Booster

Connect the power supply to the booster.

Diagram Description: Images show a power supply unit and the signal booster.

Step 2: Download Signal Supervisor app and connect the booster

Download the Signal Supervisor app, register ID and booster.

1. Search "Signal Supervisor" on Google Play/ App Store, or scan the QR Code to download.
2. Register on the Signal Supervisor app.
3. Plug in the booster.

Note: The device has a built-in Bluetooth/WiFi antenna, so no external antennas are needed at this moment.

4. Click "Add Device" to register the booster into the app. WiFi connection is recommended for 24/7 remote monitoring. Bluetooth connection is limited to 30ft.

App Interface Description: Multiple screenshots show the app's interface for account creation, adding a device via Bluetooth or serial number, and configuring a Wi-Fi connection. The app guides users through selecting their network and entering credentials.

Step 3: Find the cell tower & Determine the outdoor antenna's position

3.1 Find the band you are using

For Android users:

Download "Network Cell Info Lite" from the Google store. Open the app to identify the frequency band in use (e.g., Band 13).

Diagram Description: Screenshots show the "Network Cell Info Lite" app displaying signal strength, band information, and a map indicating cell tower locations. Users are advised to take screenshots.

For iOS users:

Dial *3001#12345#* and follow the on-screen instructions to take screenshots.

Diagram Description: Screenshots illustrate the process on an iPhone, including dialing the code, accessing the dashboard, and taking screenshots of relevant metrics.

3.2 Find the cell tower

Enter cellmapper.net in your browser.

Choose your carrier and band.

Diagram Description: Screenshots show the Cellmapper website interface, guiding users to select their provider and band, and then search for tower locations using coordinates or street names.

After the map displays the tower location, zoom out to see nearby towers. Take a screenshot for reference.

If you need assistance finding the tower, contact HiBoost tech support with your carrier, band, and screenshots.

3.3 Determine the outdoor antenna's position

Place the outdoor antenna at one of the four corners of the roof, considering the tower's location. Ensure there are no obstructions between the antenna and the tower.

Diagram Description: An aerial view of a roof highlights four possible positions (A, B, C, D) for the outdoor antenna.

Step 4 Install the outdoor antenna

4.1 Connect the outdoor antenna with the booster

Place the booster near the intended installation location or a temporary power outlet.

Plug in the booster and ensure the Signal Supervisor app connects smoothly.

Connect the booster to the outdoor antenna using the 49.2' cable.

Diagram Description: An illustration shows the outdoor antenna, outdoor cable, and signal booster connected.

Notes:

• Do not connect the indoor antenna at this stage, as it may affect outdoor signal finding.
• If using Bluetooth connection, place the booster within 30ft of the potential outdoor antenna installation location to ensure app connectivity.

4.2 Adjust and fix the Outdoor Antenna

Point the outdoor antenna towards the identified cell tower and observe the readings on the app. Adjust the antenna's position accordingly.

Diagram Description: The app interface shows signal strength and gain levels. The output power should be as high as possible; for the Dot, the maximum output power is 10dBm and the maximum gain is 60dB.

Professional Tips:

• Output values may fluctuate dynamically between 1-3 dB.
• For a single carrier, point the antenna towards the closest tower for that carrier.
• For multiple carriers, point the antenna between towers.
• Turn the antenna slowly while monitoring readings to allow the booster to adjust.
• Install the antenna at a height that yields maximum output power and gain.
• If the output power is consistently low (below POOR level), consider relocating the antenna or abandoning the installation.

4.3 Install the outdoor antenna firmly

Diagram Description: Illustrations show the mounting process using an L-bracket, U-bolt, nuts, and washers to attach the antenna to a pole. Waterproof tape should be used on the cable connection to prevent signal loss.

4.4 Reconfirm that the signal on signal gauge is the best!

Take a screenshot of the signal gauge for future comparison during indoor antenna installation. Pay attention to the gain values; interference between antennas will lower the gain.

Diagram Description: The app interface displays signal strength and gain. If interference is present, the gain values will decrease.

Step 5: Install the indoor antenna

1) Connect the indoor antenna with the booster

Connect the whip antenna to the indoor port. Ensure a vertical separation of 13 feet and a horizontal separation of 30 feet between the indoor and outdoor antennas. Position the booster in the area you wish to cover.

Diagram Description: Illustrations show the indoor antenna (whip style, omnidirectional) and its connection to the booster's indoor port.

2) Install the indoor antenna

Place the signal booster on a dry, cool desktop, ensuring easy access for maintenance. For omnidirectional antennas, placing the booster in the center of the coverage area is recommended over mounting it on a wall.

3) Adjust the position of the indoor antenna

Ensure the gain approaches 60dB. If not, increase the vertical and horizontal distance between antennas or add barriers.

Tips to avoid the loopback:

• Increase the distance between the outdoor and indoor antennas.
• Use barriers between the indoor and outdoor antennas.

4) Signal quality test

Verify that the signal gauge value remains unchanged from the outdoor antenna installation.

Perform speed tests with the booster on and off, and compare the results.

Check if the number of signal bars has increased.

Make a phone call or send messages to confirm improvements in voice and streaming quality.

Diagram Description: The app interface shows signal strength and gain. A speed test result is displayed, indicating download, upload, and latency metrics. Users are encouraged to test voice and data performance.

Step 6: Install the booster and the cables

Place the signal booster on a table within the desired coverage area or mount it in a dry, cool, and accessible location for maintenance. Securely run cables and use waterproof tape for all outdoor connections to protect them from weather.

Diagram Description: An illustration shows the booster inside a house, connected to an outdoor antenna via a cable, with emphasis on neat cable management and weather protection.

Test again the performance after installation is done

• Ensure the signal gauge value is consistent with the outdoor antenna installation readings.
• Test calls and network data using a third-party app to confirm smooth performance in most indoor areas.

Enjoy your improved mobile services. If the results are unsatisfactory, repeat the relevant steps to improve performance.

For any issues, contact Signal Supervisor app online support, or via Phone and Email.

Diagram Description: Screenshots of the app showing signal details and speed test results, along with an image of a hand holding a phone indicating signal strength.

Quick Troubleshooting Guide

If the booster is working normally, no further adjustment is required.

OVERLOAD

LOOP BACK

POOR SIGNAL

Normal but No Boosted Signal

NORMAL

Technical Specifications

Notes: Support 5G only that's been or will be deployed in current 4G by DSS (Dynamic Spectrum Sharing) by carriers.

If there are any issues while installing a HiBoost cell phone signal booster, please contact the technical support team through the following channels:

• Online Support: Create a ticket or chat via Signal Supervisor App
• Phone: (972) 870-5666 (M-F from 9 am – 5 pm CST)
• Email: service@hiboost.com
• Website: www.hiboost.com

Authorized Accessories List

Outdoor Antenna & Cable Kit Options

Kit 9-5050: Yagi 9dbi Antenna & 50' 5D Cable

Kit 11-100400: Yagi 11dbi Antenna & 100' 400 Cable

Kit 11-7550: Yagi 11dbi Antenna & 75' 5D Cable

Kit 11-100500: Yagi 11dbi Antenna & 100' 5D Cable

Kit 10-3050: Panel 10dbi Antenna & 30' 5D Cable

Kit 10-50400: Panel 10dbi Antenna & 50' 400 Cable

Kit 10-5050: Panel 10dbi Antenna & 50' 5D Cable

Kit 10-75400: Panel 10dbi Antenna & 75' 400 Cable

Kit 10-100400: Panel 10dbi Antenna & 100' 400 Cable

Kit 10-7550: Panel 10dbi Antenna & 75' 5D Cable

Kit 10-10050: Panel 10dbi Antenna & 100' 5D Cable

Kit 9-50400: Yagi 9dbi Antenna & 50' 400 Cable

Kit 9-75400: Yagi 9dbi Antenna & 75' 400 Cable

Kit 9-100400: Yagi 9dbi Antenna & 100' 400 Cable

Kit 9-7550: Yagi 9dbi Antenna & 75' 5D Cable

Kit 9-10050: Yagi 9dbi Antenna & 100' 5D Cable

Kit 7-3050: Panel 7dbi Antenna & 30' 5D Cable

Kit 7-50400: Panel 7dbi Antenna & 50' 400 Cable

Kit 7-5050: Panel 7dbi Antenna & 50' 5D Cable

Kit 7-75400: Panel 7dbi Antenna & 75' 400 Cable

Kit 7-100400: Panel 7dbi Antenna & 100' 400 Cable

Kit 7-7550: Panel 7dbi Antenna & 75' 5D Cable

Kit 7-10050: Panel 7dbi Antenna & 100' 5D Cable

Kit 5-30400: Omni 5dbi Antenna & 30' 400 Cable

Kit 5-3050: Omni 5dbi Antenna & 30' 5D Cable

Kit 5-50400: Omni 5dbi Antenna & 50' 400 Cable

Kit 5-5050: Omni 5dbi Antenna & 50' 5D Cable

Kit 5-75400: Omni 5dbi Antenna & 75' 400 Cable

Kit 5-10400: Omni 5dbi Antenna & 100' 400 Cable

Kit 5-7550: Omni 5dbi Antenna & 75' 5D Cable

Kit 5-10050: Omni 5dbi Antenna & 100' 5D Cable

Indoor Antenna & Cable Kit Options

Kit 72-5050-50: 2 Panel 7dbi Antenna with 50' 5D N male & 2-Way Splitter

Kit 52-5050-50: 2 Whip 5dbi Antenna & 50' 5D Cable & 2-Way Splitter

Kit 102-5050-50: 2 Panel 10dbi Antenna with 50' 5D N male & 2-Way Splitter

Kit 103-7550-50: 3 Panel 10dbi Antenna & 75' 5D Cable & 3-Way Splitter

Kit 104-7550-50: 4 Panel 10dbi Antenna & 75' 5D Cable & 3 2-Way Splitter

Kit 73-7550-50: 3 Panel 7dbi Antenna & 75' 5D Cable & 3-Way Splitter

Kit 74-7550-50: 4 Panel 7dbi Antenna & 75' 5D Cable & 3 2-Way Splitter

Kit 3-30400: Omni 3dBi Antenna with 30' 400 Cable

Kit 3-5050: Omni 3dBi Antenna & 50' 5D Cable

Kit 3-7550: Omni 3dBi Antenna & 75' 5D Cable

Kit 3-10050: Omni 3dBi Antenna & 100' 5D Cable

Kit 3-30400: Omni 3dBi Antenna with 30' 400 Cable

Kit 3-50400: Omni 3dBi Antenna & 50' 400 Cable

Kit 32-50400-50: 2 Omni 3dBi Antenna & 50' 400 Cable & 2-Way Splitter

Kit 33-50400-50: 3 Omni 3dBi Antenna & 50' 400 Cable & 3-Way Splitter

Kit 34-50400-50: 4 Omni 3dBi Antenna & 50' 400 Cable & 3 2-Way Splitter

Notes: Unauthorized use of accessories (power supplies, antennas, cables, etc.) is strictly prohibited.

FCC and IC Statements

FCC RF EXPOSURE STATEMENT

This equipment complies with FCC radiation exposure limits for an uncontrolled environment. End users must follow specific operating instructions for RF exposure compliance. This transmitter must not be co-located or operated with any other antenna or transmitter.

IC RF EXPOSURE STATEMENT

The devices comply with RF exposure limits. The minimum distance from the body to the device is 20 CM.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Re-orient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by HiBoost could void the user's authority to operate the equipment. For a complete list of antennas and cables approved for use with these boosters, see Authorized Kitting Options.

FCC 27.50(d)(4) Statement: Fixed, mobile, and portable (handheld) stations operating in the 1710-1755 MHz band are limited to 1-watt EIRP. Fixed stations operating in the 1710-1755 MHz band are limited to a maximum antenna height of 10 meters above ground.

FURTHER INFORMATION ON SIGNAL BOOSTER END-USE REGISTRATION

The following links are the currently active contacts for booster registration with U.S. wireless providers:

• https://www.uscellular.com/uscellular/support/fcc-booster-registration.jsp
• https://www.sprint.com/legal/fcc_boosters.html
• https://www.verizonwireless.com/solutions-and-services/accessories/register-signal-booster/
• https://support.t-mobile.com/docs/DOC-9827
• https://securec45.securewebsession.com/attsignalbooster.com/

IC Statement:

This device complies with Innovation, Science and Economic Development Canada ICES-003 Compliance Label: CAN ICES-3 (B)/ NMB-3(B).

Please follow the link to access the CPC-2-1-05:

This is a CONSUMER device.

BEFORE USE: You MUST REGISTER THIS DEVICE with your wireless provider and have your provider's consent. Most wireless providers consent to the use of signal boosters. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider.

In Canada, BEFORE USE, you must meet all requirements set out in ISED CPC-2-1-05.

You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person.

You MUST cease operating this device immediately if requested by the FCC (or ISED in Canada) or a licensed wireless service provider.

WARNING: E911 location information may not be provided or may be inaccurate for calls served by using this device.

This device may be operated ONLY in a fixed location for in-building use.

Return and Warranty Policies

30-Day Money-Back Guarantee:

If for any reason the performance of any product is not acceptable, the product may be returned to the reseller within 30 days with proof of purchase. Please contact the customer support team.

3-Year Warranty:

Signal boosters and kits are warranted for 3 years. HiBoost will repair or replace the unit and cover the cost of delivery back to consumers located within the continental US and Canada. Shipping to HiBoost's office is covered only if the booster was delivered recently and was defective. Damage caused by the use of non-company power supplies or other accessories is not covered under warranty.

Customers can choose to return signal boosters and kits directly to the manufacturer at the purchaser's expense with a dated proof of purchase and a Returned Material Authorization (RMA) number supplied by HiBoost. RMA numbers may be obtained by contacting customer support at 972-870-5666 or support@hiboost.com.

This warranty does not apply to any signal boosters or kits determined to have been subjected to tampering, misuse, abuse, neglect, or mishandling that alters or damages physical or electronic properties.

HiBoost is not liable for any Signal Supervisor application network connectivity issues. The cell phone signal booster relies on a strong, continuous, and reliable connection to the internet to communicate with the cell phone application. For all Signal Supervisor Application related issues, please check your network strength and call technical support.

Failure to use a surge-protected AC power strip with at least a 1000 Joule rating will void your warranty. Damage caused by lightning is not covered by this warranty.

All products packaged with accessory products are intended for resale and used as a single integrated system. Such product kits are required to be sold to the end-users or subsequent resellers as packaged.