HelloBaby HB6550 2.4GHz Digital Wireless Video Baby Monitor User Manual

Model: HB6550 | Version: 1.4

Introduction

Thank you for purchasing the HelloBaby HB6550 Baby Monitor. This device allows users to see and hear their baby sleeping or playing in their room anytime.

Please retain the original dated sales receipt for records. A copy of the dated sales receipt is required for warranty service to confirm warranty status. Registration is not required for warranty coverage.

Package Contents

1. Safety Instructions

CAUTION: Keep the device away from children.

Strangulation Hazard: Children have STRANGLED in cords. Keep this cord out of the reach of children (more than 3ft (0.9m) away). Never use extension cords with AC Adapters. Only use the AC Adapters provided.

Choking Hazard: This product contains small parts. Be careful when unpacking and assembling the product.

Read and keep to instructions: All safety and operating instructions should be read before operating the video baby monitor. This product cannot replace responsible adult supervision.

Water and moisture: This product is designed for indoor use only. The unit should not be exposed to rain, moisture, dripping, or splashing. No objects filled with liquid should be placed on top of or beside the product, such as a glass or vase. This item should not be used near water.

DO NOT: Use the appliance if the cord or plug is damaged. If the baby monitor is not operating properly or has suffered any damage, contact “Videotimes” service center to request inspection and repair to avoid any possible risk.

DO NOT: Do not attempt to repair or adjust any electrical or mechanical functions of the unit. Otherwise, the guarantee will be made void.

Ventilation: This baby monitor should not be used on a bed, sofa, rug, or similar surface that may block ventilation openings, or be placed in an enclosed area such as a bookcase or drawer that may impede air flow.

Keep away from sources of heat: This unit should not be exposed to direct heat sources such as a candle, radiator, heat register, stove, or other appliance that emits heat. The unit should not be left in direct sunlight.

Power source: This unit should only be used with the AC power adapters included in this package (rated 5V DC 1A).

Damage requiring service: This unit should be serviced by qualified personnel only when:

  • Objects have fallen or liquid has been spilled into the product;
  • The units have been exposed to rain;
  • The units do not appear to operate normally or exhibit a distinct change in performance;
  • The units have been dropped or the enclosure damaged;

2. Warranty Terms

A one-year warranty is offered from the original purchase date against defects in workmanship and materials. For warranty or support issues, contact the after-sales service via email.

3. Installation Guidelines

4. Placement of the Baby Monitor

The camera can be placed on a desktop or mounted on a wall. Do not place the baby monitor on soft quilts or blankets, or in the corners of cupboards, shelves, etc. Keep the baby monitor away from heat sources such as radiators, chimneys, cookers, and direct sunlight. Keep the baby unit away from TV sets, microwave ovens, and radios. If interference occurs, move the camera elsewhere.

5. Getting Started

5.1 Turn On the Baby Unit:

  1. Insert the DC plug of the power adapter into the DC jack in the rear of the Baby Unit.
  2. Insert the other end of the power adapter into a suitable electrical outlet.
  3. Once the adapter is connected, the power LED will light up.

5.2 Turn On the Parent Unit:

  1. Insert the DC plug of the power adapter into the DC jack in the side of the Parent Unit.
  2. Insert the other end of the power adapter into a suitable electrical outlet.
  3. Press and hold the power key for 3 seconds on the side of the parent unit.
  4. Once the parent unit is on, the power LED will light up and the image will display on the LCD.

5.3 Infrared Night Vision (Automatic)

The infrared night vision function allows the camera to pick up images in dark or low light conditions. In this mode, only black and white images will be displayed on the monitor. The optimum image is achieved when the baby unit is 6ft (2m) away from the object. When the camera is in night vision mode, the crescent moon icon (?) will be displayed on the top of the screen.

6. Product Overview

6.1 Icons Overview:

?Signal Strength
?Volume
?Zoom
Alarm
?Brightness
?️Two-Way Talk
?Lullaby
?Night vision
?Battery Level
?Camera
?VOX mode
?️Temperature

6.2 Parent Unit Overview:

The parent unit features a 5.0'' Diagonal TFT LCD. Key components and controls include:

6.3 Baby Unit Overview:

The baby unit (camera) features:

7. Key Operation

7.1 Turn On/Off

Press and hold the power key (⏻) for 3 seconds to turn on/off the parent unit.

7.2 Up Key (▲)

Press once to tilt the camera up by one step. Press and hold to tilt continuously.

7.3 Down Key (▼)

Press once to tilt the camera down by one step. Press and hold to tilt continuously.

7.4 Left Key (◀)

Press once to pan the camera left by one step. Press and hold to pan continuously.

7.5 Right Key (▶)

Press once to pan the camera right by one step. Press and hold to pan continuously.

7.6 Camera View/Scan

Press the scan key (?) to view/scan cameras. During scan mode, the scan icon (?) will be displayed on the top of the screen. Each camera's video will be displayed on the LCD for approximately 10 seconds, then change to the next camera.

7.7 Digital Zoom

Press and hold the zoom key (?) for approximately 2 seconds to operate zoom in/out.

7.8 Two Way Talk

Press and hold the two-way talk key (?️) to enter two-way talk mode. A microphone icon (?) will be displayed in the corner of the LCD screen. Release the key to stop.

Note: When in two-way talk mode, the parent unit speaker is muted.

8. Menu Operation

8.1 Pairing the Camera and Parent Units

The baby unit is pre-registered to the parent unit. Re-registration is only needed if the baby unit loses its link or when registering a new baby unit.

Note: A camera icon with a checkmark (✅) means it is well registered. Select and pair with camera icons without a checkmark (⬜).

8.1.1 Add Camera

  1. Press the MENU/OK key (☰/OK) to open the menu.
  2. Press the Up/Down/Left/Right keys (▲/▼/◀/▶) until the camera icon (?) is selected (red box).
  3. Press OK (OK) to enter the sub-menu, then press ▲/▼ to select the desired camera.
  4. Press OK (OK) to enter the sub-menu. Press ▲/▼ to select the add icon (➕), then press OK (OK).
  5. When the pairing icon (?) is displayed on the LCD screen, press the PAIR button on the back of the camera.
  6. Once paired, a successful pairing icon (✅) shows on the LCD screen.
  7. If pairing fails, repeat the above steps.

8.1.2 Delete Camera

  1. Press the MENU/OK key (☰/OK) to open the menu.
  2. Press the Up/Down/Left/Right keys (▲/▼/◀/▶) until the camera icon (?) is selected (red box).
  3. Press OK (OK) to enter the sub-menu, then press ▲/▼ to select the camera to delete.
  4. Press OK (OK) to enter the sub-menu. Press ▲/▼ to select the delete icon (➖), then press OK (OK).
  5. Press ▲/▼ to select the icon to delete the camera.
  6. Press OK (OK) to confirm the option.

8.2 Volume

  1. Press the MENU/OK key (☰/OK) to open the menu.
  2. Press the Up/Down/Left/Right keys (▲/▼/◀/▶) until the Volume icon (?) is selected (red box).
  3. Press the OK key (OK) to enter the sub-menu.
  4. Press the Up/Down/Left/Right keys (▲/▼/◀/▶) to select the desired volume level from 1 to 5.

8.3 Display Brightness

  1. Press the MENU/OK key (☰/OK) to open the menu.
  2. Press the Up/Down/Left/Right keys (▲/▼/◀/▶) until the brightness icon (?) is selected (red box).
  3. Press the OK key (OK) to enter the sub-menu.
  4. Press the Up/Down/Left/Right keys (▲/▼/◀/▶) to select the desired brightness level from 1 to 5. (Default is level 3).

8.4 Temperature Unit Setting

  1. Press the MENU/OK key (☰/OK) to open the menu.
  2. Press the Up/Down/Left/Right keys (▲/▼/◀/▶) until the temperature icon (?️) is selected (red box).
  3. Press the OK key (OK) to enter the sub-menu.
  4. Press the Up/Down/Left/Right keys (▲/▼/◀/▶) to select ℉ or ℃ for the temperature unit.
  5. Press OK (OK) to confirm.
  6. Press Exit key (↩️) to exit.

Note: The detected temperature range is 0~40 ℃.

8.4.1 Temperature Alarm Setting

  1. Press the Up/Down/Left/Right keys (▲/▼/◀/▶) to select the alarm icon (⏰) for turning on the alarm function; Press OK (OK) to confirm.
  2. Press the Up/Down/Left/Right keys (▲/▼/◀/▶) to select the alarm icon (⏰) for turning off the alarm function; Press OK (OK) to confirm.

8.4.2 Set Temperature Hi/Lo Alert Limits

  1. Press the Up/Down/Left/Right keys (▲/▼/◀/▶) to select the temperature icon (?️) for Hi/Lo limits settings.
  2. Press the Up/Down/Left/Right keys (▲/▼/◀/▶) to adjust the High limit when the red indicator (?) is selected.
  3. Press the Up/Down/Left/Right keys (▲/▼/◀/▶) to adjust the Low limit when the green indicator (?) is selected.

Note: The high temperature alarm default setting is 36 °C, and the low temperature alarm default setting is 8 °C. When the temperature goes above or below the settings, the temperature icon (?️) will display on the screen. It will alert the user with beeps. Press any key on the parent unit to stop beeping and flashing.

8.5 Lullaby Setting

Soothe the baby to sleep by playing a gentle lullaby from the Camera unit.

  1. Press the MENU/OK key (☰/OK) to open the menu.
  2. Press the Up/Down/Left/Right keys (▲/▼/◀/▶) until the lullaby icon (?) is selected (red box).
  3. Press the OK key (OK) to enter the sub-menu.
  4. Press the Up/Down/Left/Right keys (▲/▼/◀/▶) to select one of the 8 available lullabies, single playback (▶), loop (all 8 lullabies) playback (?), or stop (⏹️).
  5. Press OK (OK) to confirm.

Note: The lullaby default setting is OFF.

8.6 Alarm Setting

  1. Press the MENU/OK key (☰/OK) to open the menu.
  2. Press the Up/Down/Left/Right keys (▲/▼/◀/▶) until the alarm icon (⏰) is selected (red box).
  3. Press the Up/Down/Left/Right keys (▲/▼/◀/▶) to enter the sub-menu. Press the Up/Down/Left/Right keys (▲/▼/◀/▶) to select the alarm time needed.
  4. Press OK (OK) to confirm.
  5. Press Exit key (↩️) to exit.

Note 1: The minimum unit is 0.5 hour. The maximum setting is 5 hours (7 levels).

Note 2: Once the alarm is turned on, the alarm icon (⏰) will display on the screen.

Note 3: The alarm default setting is OFF.

Note 4: When the alarm is ringing, press any key on the parent unit to turn the alarm off.

Note 5: If the alarm is not turned off, it will ring for 1 minute. After three minutes, the alarm will ring again for 1 minute. The alarm will ring three times in total, then it will go off.

8.7 VOX Setting

This mode allows control of the sound activation of the baby unit. If there is no sound around the baby unit within 30 seconds, it will stop audio transmission and turn off the parent unit screen. When the baby unit detects sounds louder than the sensitivity level, it will start transmitting the signal to the parent unit again and turn on the screen.

  1. Press the MENU/OK key (☰/OK) to open the menu.
  2. Press the Up/Down/Left/Right keys (▲/▼/◀/▶) until the VOX icon (?) is selected (red box).
  3. Press OK (OK) to enter the sub-menu, then press ▲/▼ to select the desired level.
  4. Press OK (OK) to confirm.
  5. Press Exit key (↩️) to exit.

Note: A low sensitivity level (?) requires a lot of sound before VOX activates.

Note: A middle sensitivity level (?) is balanced.

Note: A high sensitivity level (?) requires little sound before VOX activates.

8.8 Language Setting

  1. Press the MENU/OK key (☰/OK) to open the menu.
  2. Press the Up/Down/Left/Right keys (▲/▼/◀/▶) until the language icon (?) is selected (red box).
  3. Press OK (OK) to enter the sub-menu, then press ▲/▼ to select the language needed.
  4. Press OK (OK) to confirm.
  5. Press Exit key (↩️) to exit.

9. Technical Data

FeatureSpecification
Frequency2408MHz~2469MHz
Power AdaptorParent Unit: Input: 100-240VAC 50/60Hz, Output: 5V DC 1A
Camera Unit: Input: 100-240VAC 50/60Hz, Output: 5V DC 1A
Operating RangeUp to 1000ft (300m) outdoor (line of sight)
Up to 165ft (50m) indoor
Display5.0" Diagonal TFT LCD
Battery (Parent Unit)Li-ion 3.7V 3500mAh (12.95Wh)
Battery LifeUp to 16 hours
Maximum power<19dBm
Operation environmentOperation Temperature: +32°F~+104°F (0°C~40°C)
Battery Charging Temperature: +50°F~+104°F (10°C~40°C)
Relative Humidity: 15%-85%

10. Troubleshooting

ProblemPossible Solutions
No reception on the monitor
  • The power adapters may not be properly connected.
  • Confirm that the camera and monitor are ON.
  • Camera may be far away from the monitor.
  • Camera and monitor may not be properly paired; follow PAIRING instructions.
  • Move the monitor close to the camera.
Interference or poor reception
  • The camera or monitor may be placed too close to many metal objects.
  • Other electronic devices may be interfering with the signal.
  • The battery power may be too low.
Audio feedback (high pitched noise)
  • The camera and monitor may be placed too close.
  • The volume on the monitor may be set too high.
Frozen Picture on Screen
  • Repower the baby unit (unplug the adapter, then plug it into the socket again).
  • Press the RESET key at the back of the parent unit.

11. Maintenance

12. Disposal Guide for Battery and Product

Improper or incorrect use of batteries may cause corrosion or battery leakage, potentially leading to personal injury or property damage. Use only the battery types indicated in this manual.

CAUTION: Risk of Fire and Burns. Do Not Open, Crush, Heat Above 45°C or Incinerate. Follow Manufacturer's Instructions.

  • Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting a battery, can result in an explosion.
  • Leaving a battery in an extremely high temperature surrounding environment can result in an explosion or the leakage of flammable liquid or gas.
  • A battery subjected to extremely low air pressure may result in an explosion or the leakage of flammable liquid or gas.
  • The battery shall not be exposed to excessive heat such as sunshine, fire, or the like.

FCC & ISDE Statement

This device complies with Part 15 of the FCC Rules and with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

This device meets the exemption from the routine evaluation limits in section 2.5 of RSS 102 and compliance with RSS 102 RF exposure. Users can obtain Canadian information on RF exposure and compliance.

This equipment complies with Canada radiation exposure limits set forth for an uncontrolled environment.

Radiation Exposure Statement for Camera

This equipment should be installed and operated with a minimum distance of 20cm between the radiator and the user's body.

SAR Statement for Monitor

Specific Absorption Rate (SAR) information: This Monitor meets the government's requirements for exposure to radio waves. The guidelines are based on standards developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons regardless of age or health. ISED RF Exposure Information and Statement: The SAR limit of Canada (ISED) is 1.6 W/kg averaged over one gram of tissue. Device types: Monitor has also been tested against this SAR limit. This device was tested for typical body-worn operations with the back of the Monitor kept 0mm from the body. To maintain compliance with ISED RF exposure requirements, use accessories that maintain a 0mm separation distance between the user's body and the back of the Monitor. The use of belt clips, holsters, and similar accessories should not contain metallic components in their assembly. The use of accessories that do not satisfy these requirements may not comply with ISED RF exposure requirements and should be avoided.

EU Declaration of Conformity (DOC)

Hereby, Videotimes declares that the radio equipment type is in compliance with RED Directive 2014/53/EU.

The full text of the EU declaration of conformity is available on the website: www.hellobaby.net.cn

Contact Information

Model: HB6550

Responsible Party (US): Startline LLC
Address: 22 Hazelwood Drive, Jericho, NY 11753
Tel: 1-516-681-3729

Authorized UK Representative (UK): APEX CE SPECIALISTS LIMITED
Address: 89 Princess Street, M14HT, UK
Email: info@apex-ce.com

Shenzhen Videotimes Technology Co.,Ltd
Address: Room 2106, Building 11, Tianan Yungu Phase II, Gangtou Community, Bantian Street, Longgang District, Shenzhen, Guangdong, China

Website: www.hellobaby.net.cn
Service Email: service@hellobaby.net.cn

Warnings

WARNING: Strangulation Hazard: Children have STRANGLED in cords. Keep this cord out of the reach of children (more than 3 ft (0.9m) away). Do not remove this tag.

AVERTISSEMENT: DANGER D'ÉTRANGLEMENT: Des enfants se sont ÉTRANGLÉS avec des cordons électriques. Garde le cordonélectrique hors de la portée des enfants (à plus de 0.9m/3 pi du lit d'enfant). Ne pas enlever cette étiquette.

Risk Group 1

WARNING IR emitted from this product. Do not stare at operating lamp

Product tested against EN62471

Made in China

Models: HB6550 Digital Wireless Baby Monitor with Camera, HB6550, Digital Wireless Baby Monitor with Camera, Wireless Baby Monitor with Camera, Baby Monitor with Camera, Monitor with Camera, Camera

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References

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