Euhomy Ice Maker - User Manual and Troubleshooting

Welcome and Congratulations

Thank you for purchasing the Euhomy ice maker. Our goal is to provide you with the highest level of service. If any part is missing or defective, or if you have any questions regarding the operation of your ice maker, please contact us.

Contact Information:

• Email: support@euhomy.com
• Facebook: @Euhomy.Official

The Euhomy team is available 24/7 to answer your questions and address any concerns. Your satisfaction is our top priority. We encourage you to share your positive experiences with other customers on Amazon.

Our Mission:

• To be the most trusted appliance brand.
• To create practical and compact appliances that simplify your life.

We invite you to register at www.euhomy.com/register to receive updates, warranty information, and other important details.

Frequently Asked Questions (FAQ)

1. How often should the ice maker be cleaned?

Cleaning frequency depends on usage. For frequent use, cleaning at least once a week is recommended. Failure to clean can lead to scale buildup, which may clog the pump and impair operation.

2. How should the unit be cleaned?

Use water with lemon or a low-acidity vinegar-water solution. After cleaning, empty the unit and rinse with clean water. Emptying the water tank at least every three days helps maintain low water hardness, ensures impurity drainage, and prevents scale buildup.

3. Why are the ice cubes cloudy?

This indicates low water quality. Use only drinking water or distilled water. If water quality is a persistent issue, consider installing a faucet filter system.

4. Can I put milk or juice in the water tank?

Only water should be used for ice production. Liquids other than water can easily clog the pump and shorten its lifespan. Milk proteins can also lead to calcification, potentially damaging the internal PU water pipe.

5. Why do the ice cubes melt so quickly?

The ice maker is not a refrigeration unit and does not regulate temperature. High ambient temperatures, especially in summer, accelerate melting. Closing the lid can help maintain internal temperature. Some users place electric fans nearby to improve air circulation. If not using the ice immediately, store it in a freezer.

6. Why are the ice cubes sticking together?

This can be due to low room or water temperature. Add more water to raise the temperature. If the problem persists, the evaporator may be low or deformed. Gently break apart the ice cubes manually.

7. Why do the ice cubes have a plastic taste/smell?

Ice cubes should be tasteless. If they have a plastic smell, first clean the interior with water and lemon. Run several ice-making cycles and discard the ice. Finally, rinse the unit with distilled water.

8. Why is the unit noisy during operation?

Some operational noise is normal. Closing the lid can reduce noise. If the pump is noisy, turn off the unit. After cleaning the water tank filter, restart the unit to see if the noise subsides.

9. Why is there water leaking from the unit?

A water pipe inside the unit may have detached during transport. You can try to reattach it by removing the rear cover. If unsure, contact Euhomy support for a video guide.

10. Why does water flow, but no ice is produced?

If the ambient temperature and refrigerant line are normal, there might be a refrigerant leak. Please send a video or photo for assistance from Euhomy support.

11. Why are the ice cubes small?

High ambient temperatures, high initial water temperature, or a deformed evaporator column can lead to insufficient ice production. Allow a few cycles or use cooler water. If the evaporator column is deformed, try to manually restore its original shape.

Safety Precautions

Your safety and the safety of others are very important. Read and follow all safety instructions provided in this manual and on the unit.

General Safety Warnings

• DANGER: Indicates a hazard that, if not avoided, will result in death or serious injury.
• WARNING: Indicates a hazard that, if not avoided, could result in death or serious injury.

All safety communications will be preceded by a warning symbol and the words "DANGER" or "WARNING".

Electrical Safety

• Use only grounded, properly installed outlets matching the unit's voltage (220-240V, 50Hz).
• Do not use the unit if the power cord, plug, or housing is damaged. Contact customer support for replacement.
• Do not cut or remove the grounding prong from the power cord.
• Keep the power cord away from heated surfaces and do not immerse it in water.
• Avoid using extension cords, as they can overheat. If an extension cord is necessary, use one with a minimum cross-section of 0.75 mm² and a rating of at least 16A / 250V~.
• This appliance must be grounded.

Usage Safety

• Place the ice maker on a stable, level surface away from direct sunlight and heat sources.
• Ensure adequate ventilation: maintain at least 15 cm (6 inches) of space between the unit and walls or other appliances.
• Do not insert fingers or tools into the ice production chamber while the unit is operating.
• Do not use the ice maker outdoors.
• Do not clean the unit with flammable liquids.
• Do not tilt the unit.
• If the unit has been stored in a cold environment, allow it to reach room temperature for several hours before plugging it in.

Food Safety

• Use only clean, potable water for filling the tank.
• Regularly clean the tank and any parts that come into contact with water or ice according to manufacturer recommendations.
• Do not use the unit to freeze substances other than water.

Mechanical Safety

• Do not move the unit while it is operating or immediately after use, as it may be hot or contain water.
• Keep the unit out of reach of children and pets to prevent accidental activation.

Refrigerant Warning

• DANGER: Risk of fire or explosion. Contains flammable refrigerant. Do not use mechanical devices to defrost the ice maker. Do not puncture refrigerant lines.
• Repairs should only be performed by trained service personnel.
• Follow all safety instructions and consult the user manual before installation or servicing.
• Dispose of the unit according to federal or local regulations.

Wire Color Codes

Power cord wires are color-coded as follows:

Ensure the unit is placed on a flat, level surface to prevent instability.

Unit Structure and Operation

General Instructions

1. Ice Scoop
2. Ice Level Sensor
3. Ice Basket
4. Top Cover with Clear Window
5. Air Outlet
6. Water Drain Plug (front, bottom)
7. MAX WATER LEVEL
8. Handle

Control Panel and Functions

The control panel is user-friendly with clear functions on a touchscreen display:

• A. Ice Size Indicator: Displays selected ice size (Small and Large).
• B. Power Indicator
• C. ICE FULL Indicator
• D. ADD WATER Indicator
• E. Power ON/OFF Button
• F. Ice Size Selection Button

Automatic Self-Cleaning Program

To start the self-cleaning program (30 minutes), plug in the unit and press and hold the "ON/OFF" button for over 5 seconds. The "S" and "L" indicators will flash alternately during cleaning. After cleaning, drain the internal tank using the drain plug.

Attaching the Handle

Align the handle angle with the mounting hole on the unit and secure it.

Initial Cleaning Before First Use

1. Remove the ice basket.
2. Clean the interior with a mild detergent, warm water, and a soft cloth.
3. Rinse the interior with clean water and drain using the front drain plug.
4. Regularly clean the exterior with a mild detergent and warm water solution.
5. Dry the interior and exterior with a clean, soft cloth.
6. If the unit will not be used for an extended period, completely drain and dry the tank.

Using the Ice Maker

1. Open the lid, remove the ice basket, and fill the tank with water. Do not fill above the MAX water level mark.
2. Press the "ON/OFF" button on the control panel to start the ice-making cycle.
3. Select the ice cube size by pressing the "Select" button. If the room temperature is below 15°C (59°F), choose small ice cubes to prevent sticking.
4. The ice-making cycle takes approximately 6 to 13 minutes, depending on the selected ice size and ambient temperature. The recommended ambient temperature is between 10°C (50°F) and 38°C (100°F).
5. If the pump cannot supply water, the ice maker will automatically stop, and the "ADD WATER" indicator will light up. Turn off the unit, refill the water tank to the MAX level, and press "ON/OFF" again. Wait at least 3 minutes before restarting to allow the refrigerant in the compressor to stabilize.
6. The ice maker stops when the ice basket is full, and the "ICE FULL" indicator lights up.
7. Warning: Direct sunlight or reflections can interfere with the infrared sensor. If the unit does not stop when the ice covers the sensor, move it to a location out of direct sunlight.
8. Change the water in the tank every 24 hours for hygiene. If the unit is not in use, empty and dry the tank.

Maintenance and Tips

Ice Maker Maintenance

• Remove all external and internal packaging. Check that all accessories are included. Contact customer support if any parts are missing.
• Remove any protective tape from the unit. Remove all accessories from the interior.
• Clean the interior with lukewarm water and a soft cloth.
• Place the ice maker on a level surface away from direct sunlight and heat sources. Ensure at least 15 cm (6 inches) of clearance on all sides.
• Wait 1 hour after plugging in the ice maker before operating to allow the refrigerant to stabilize.
• Ensure the power plug is easily accessible.

Important Notes

• WARNING: Fill only with potable water.

DANGER

• Improper use of the grounded plug can cause electric shock. If the power cord is damaged, contact customer support.
• The unit must be properly grounded. The power cord has a three-prong plug for grounded outlets to minimize shock risk.
• Connect the unit to a dedicated, properly installed, and grounded electrical outlet. Never remove the grounding prong. Consult a qualified electrician for any power or grounding issues.
• The unit requires a standard 220-240V, 50Hz electrical outlet with proper grounding.

Cleaning Instructions

• Before first use, clean the ice maker thoroughly.
• Before cleaning or maintenance, disconnect the unit from the power supply.
• Remove the ice basket.
• Clean the interior with a diluted detergent, warm water, and a soft cloth.
• Rinse the interior with clean water.
• Drain water by removing the drain plug located at the front bottom of the unit.
• Regularly clean the exterior of the ice maker with a mild detergent and warm water solution.
• Dry the interior and exterior with a clean, soft cloth.
• If the unit will not be used for an extended period, empty it completely of water and dry the interior.

Important Usage Notes

• Do not use organic solvents, boiling water, detergents, strong acids, strong alkalis, or other corrosive substances for cleaning.
• If the ice maker will not be used for a long time, empty the water tank and dry it before storage.

Product Disposal

Proper Product Disposal

At the end of its service life, this appliance and its materials should be disposed of according to national regulations. Do not dispose of used equipment with municipal waste. Return the ice maker to an authorized collection point for electrical waste in accordance with local regulations. Avoid water waste by filling the tank only as needed.

Technical Specifications and Electrical Diagram

Electrical Schematic

Water Level Detection

Electrical Schematic

Main Control Board

• T1
• WATER
• UCD
• AC-N
• SOLENOID VALVE 10 TOR AC-L
• COMP
• START RELAY
• FAN MOTOR DC
• PCB STERUJACA
• WATER/ICE - LED INDICATORS (LEDSL)
• ON/OFF
• SELECT

Components:

• INFRARED SENSOR
• DETECTOR
• MICRO SWITCH
• COND TEMP SENSOR
• WATER DC
• FILTER
• Overload Protection
• Blade Motor
• Electromagnetic Valve
• START RELAY
• FAN MOTOR DC
• PCB STERUJACA
• WATER/ICE - LED INDICATORS (LEDSL)
• ON/OFF
• SELECT

Troubleshooting

Product Overview - Exploded View

A detailed exploded view of the ice maker components is provided, with a parts list:

Environmental Protection

Environmental Protection

Used electronic equipment is marked according to the European Union directive and should not be disposed of with municipal waste. It must be collected separately and recycled at designated points. Proper disposal prevents potential negative consequences for the environment and human health. Recycling systems comply with local environmental regulations for waste disposal. For detailed information, contact your local municipality, waste disposal facility, or the store where the product was purchased.

The product complies with the requirements of the EU New Approach Directives concerning user safety, health protection, and environmental protection, identifying potential hazards that should be detected and eliminated.

This document is a translation of the original user manual created by the manufacturer.

Detailed information about distributor/manufacturer warranty conditions is available at: https://serwis.innpro.pl/gwarancja

The product requires regular maintenance (cleaning) by the user or by specialized service points at the user's expense. If the manual lacks information on necessary periodic maintenance or servicing, assess the product's physical condition regularly (at least weekly) against its new state. If any deviation is found, take immediate maintenance (cleaning) or servicing steps. Failure to perform proper maintenance (cleaning) and take action upon detecting a deviation may lead to permanent product damage. The warranty does not cover damage resulting from neglect.

Importer Information

INNPRO

INNPRO Robert Błędowski sp. z o.o.

ul. Rudzka 65c

44-200 Rybnik, Polska

Tel: +48 533 234 303

hurt@innpro.pl

www.innpro.pl

Manufacturer Information

Manufacturer: Ningbo Hoome InformationTechnology Co., Ltd.

Address: Room 602-2, Building 1-2, Qianyang Star Plaza, No. 996, Changxing Road, Jiangbei District, Ningbo, Zhejiang, China

support@euhomy.com

EC REP Information

EC REP: SUCCESS COURIER SL

Address: CALLE RIO TORMES NUM. 1, PLANTA 1, DERECHA, OFICINA 3, Fuenlabrada 28947, Madrit, Hiszpania

successservice2@hotmail.com

Safety Information and Warnings

All operating information is in the user manual. Before first use, familiarize yourself with its content and follow the manufacturer's recommendations.

1. User Safety:

• The ice maker is not intended for use by children without adult supervision.
• Do not touch moving internal parts during operation.
• Always disconnect the unit from the power supply before cleaning and maintenance.

2. Electrical Safety:

• Connect the unit only to a power outlet that matches the manufacturer's voltage requirements.
• Do not use the unit if the power cord, plug, or housing is damaged.
• Avoid contact with water – do not immerse or expose the unit to moisture.

3. Usage Safety:

• Place the ice maker on a stable, level surface, away from heat sources and direct sunlight.
• Ensure adequate ventilation – do not block ventilation openings.
• Do not insert fingers or tools into the ice production chamber during operation.

4. Food Safety:

• Use only clean, potable water to fill the tank.
• Regularly clean the tank and parts that contact water/ice according to manufacturer recommendations.
• Do not use the unit to freeze substances other than water.

5. Mechanical Risk:

• Do not move the unit during or immediately after operation, as it may be hot or contain water.
• Keep the unit out of reach of children and pets to prevent accidental activation.

Information on Proper Usage

1. Preparing the Unit for Operation:

• Familiarize yourself with the user manual provided by the manufacturer.
• Rinse the water tank before first use.
• Place the unit on a dry, level surface and ensure unobstructed airflow around its housing.

2. Power and Startup:

• Connect the unit to power and fill the tank with water to the indicated level.
• Select the desired operating mode (if available) and start the unit according to the instructions.
• Do not overfill the tank, as this may disrupt the ice maker's operation.

3. Operation:

• Regularly check the water level and empty the ice bin.
• After each work cycle, empty the tank of residual water to prevent bacterial growth.
• Do not operate the unit without water, as this may cause damage.

4. Maintenance and Cleaning:

• Always disconnect the ice maker from the power supply before cleaning.
• Clean the unit with a soft cloth and mild detergent – avoid sharp tools or corrosive chemicals.
• Regularly disinfect the tank and parts that come into contact with water or ice.

5. Storage and Transport:

• Completely empty the water and ice tank before storage.
• Store the ice maker in a dry place, away from moisture and low temperatures.
• Secure the unit during transport to prevent mechanical damage.

Additional Precautions

1. Environmental Protection:

• Do not dispose of used equipment in municipal waste containers.
• Return the ice maker to an appropriate e-waste collection point according to local regulations.
• Avoid water wastage – fill the tank according to your needs.

2. Usage Efficiency:

• Regularly remove limescale (especially with hard water) to ensure proper unit operation.
• Do not leave the unit in standby mode if it will not be used for an extended period.
• Use only original or manufacturer-recommended accessories.