Euhomy Under Counter Ice Maker

Congratulations

Dear Customer:

Welcome to the Euhomy family. Thank you for purchasing one of our products. Our goal is to provide you with superior service. If there is anything missing from or wrong with your order, or if you have any questions about using our ice maker, PLEASE contact us.

The Euhomy team is available 24/7 to address your questions, comments, and concerns. Your satisfaction is our ultimate goal. We want to make everything right so you'll share your positive experience with other shoppers on Amazon.

If you experience any problems, please send an email to support@euhomy.com.

Our mission:

• To be the most trusted appliance brand.
• To create practical, compact appliances that better your life.

Be sure to register at www.euhomy.com/register for updates, warranty, and other relevant information.

Q&A

1. How often do I need to clean my ice maker?
   We recommend that you deeply clean your ice maker once a month to avoid maker failure due to too much scale.
2. How should I clean the machine?
   We recommend that you use a neutral nickel-protecting cleaner to clean the ice maker. Do not clean the ice maker with acidic substances like lemon juice or vinegar as they can corrode the evaporator and lead to a blue-green residue. If you must use an acid, unplug the machine, soak the tank for 30 minutes, and then drain. Always rinse with clean water. Regularly drain the ice maker to prevent scale and impurity buildup. We do not recommend washing your ice baskets and scoops in the dishwasher as that may damage them.
3. Why is my ice cube cloudy?
   It means that the water quality is turbid. It is recommended to use drinking water and distilled water. If your water quality problem is serious, it is recommended that you install a water filter kit.
4. Can I put milk and juice into the water tank to make ice cubes?
   We recommend that you do not do that. Our research has found that the high concentration of milk and beverages can easily block the pump and reduce the life span of the pump. At the same time, the protein in milk is prone to calcification, which chemically reacts with the PU water pipe inside the machine, which easily breaks it, making the product unable to continue working.
5. Why does my ice cube melt easily?
   Since the ice maker is not a refrigerator, it does not have a heat preservation function. The high ambient temperature in summer will accelerate the melting of ice cubes. You can close the lid of the machine to keep the internal temperature. Some customers also put electric fans on the side of the machine to blow away the hot air surrounding the device, thus solving the problem. Feel free to try it yourself. However, if you are not using ice cubes for a long time, we recommend removing them from the ice basket and storing them in the refrigerator.
6. Why is my ice so thick and difficult to fall from the ice tray? What should I do?
   It may be that your ice making time is set for too long, or it may be that the temperature of your environment is very low. You can reduce the time to 0 or –6 by pressing the minus key on the touch panel.
7. Why does the ice cubes have a plastic smell?
   The ice cube itself has no taste. If you feel there is a plastic smell, try to clean the inside of the machine with lemon water, then run a few cycles, and finally rinse with distilled water.
8. Why is there noise in the operation of my machine?
   There is a faint sound when the machine is running. Closing the lid can reduce the noise. If the water pump makes a noise during use, it is recommended to turn off the machine first, and then turn on the machine after cleaning the filter in the water tank to observe whether or not the noise disappears.
9. Why is water leaking from my machine?
   It may be that the PUA tube inside the machine fell off during transportation. You can remove the back cover of the machine and connect it by yourself. If you don't know how to operate, please contact the Euhomy team. We will give you a professional video to help you solve the problem.
10. Why is there water flowing but not making ice?
    Please provide a video or picture and send it to us. The Euhomy team will assist you.

Important Safety Information

When using electrical appliances, basic safety precautions should be followed to reduce the risk of fire, electric shock, and injury to persons or property. Read all instructions before using any appliance.

• Use this appliance only for its intended purpose as described in this owner's manual. This ice maker must be properly installed in accordance with the installation instructions before it is used.
• This unit must be positioned so that the plug is accessible. Do not run the cord over carpeting or other heat insulators. Do not cover cord or set anything on top of it. Keep cord away from traffic areas. Do not submerge cord in water.
• No other appliance should be plugged into the same outlet. Be sure that the plug is fully inserted into the wall outlet.
• We do not recommend the use of an extension cord because it may overheat and cause a fire. If you must use an extension cord, use No. 14 AWG minimum size, rated no less than 1875 W.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or a similarly qualified person to prevent a hazard.
• Unplug the unit when not in regular use.
• Unplug the unit before cleaning or servicing it.

Note:

If for any reason this product requires service, we strongly recommend that a certified technician perform the service.

• Never unplug the unit by pulling on the power cord. Always grasp the plug firmly and pull it straight out from the outlet.
• Do not use the unit outdoors. Keep it out of direct sunlight.
• Be sure that there is at least 6 inches (approx. 15 cm) of space between the back of your unit and the wall. Keep the front of the appliance clear of obstructions.
• Do not tip the unit over as this will cause the machine to make unusual noises and produce abnormally sized ice cubes. Water leakage may also ensue.
• If the unit is stored in a cool or cold environment for some time, give it a few hours to warm up to room temperature before plugging it in.
• Do not use liquids other than water to make ice cubes.
• Do not clean your ice maker with flammable fluids. The fumes can create a fire hazard or explosion.

WARNING: This appliance must be grounded. Use the 110–120V/60Hz grounded power supply. Use the proper power source indicated on the nameplate.

WARNING: Keep ventilation openings, either in the appliance enclosure or in the built-in structure, clear of obstructions.

WARNING: Do not damage the refrigerant circuit.

WARNING: This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

WARNING: Children should be supervised to ensure that they do not play with the appliance.

WARNING: Do not store explosive substances, such as aerosol cans with a flammable propellant, in this appliance.

DANGER: Risk of fire or explosion. Flammable refrigerant used. Do not use mechanical devices to defrost ice maker. Do not puncture refrigerant tubing.

CAUTION: Risk of fire or explosion. Flammable refrigerant used. Consult repair manual/owner's guide before attempting to install or service this product. All safety precautions must be followed.

CAUTION: Risk of fire or explosion. Dispose of property in accordance with federal or local regulations. Flammable refrigerant used.

CAUTION: Risk of fire or explosion due to puncture of refrigerant tubing. Follow handling instructions carefully. Flammable refrigerant used.

The ice maker should be installed in accordance with the safety standard for refrigeration Systems, ASHRAE 15. The ice maker should not be installed in corridors or hallways of public buildings.

If the unit experiences problems or needs maintenance, the servicing or replacing of like components shall be done by factory-authorized service personnel so as to minimize the risk of possible ignition due to incorrect parts or improper service.

IMPORTANT: The wires in this unit's cord are color-coded as follows:

To prevent a hazard due to instability of the appliance, it must be placed on a flat, even surface.

Specifications

DIMENSIONS/CONNECTIONS

Diagram Description: The diagram shows the external dimensions of the ice maker. Key dimensions include height (850mm/33.5in), width (550mm/21.7in), and depth (426mm/16.8in). It also indicates clearances required at the front (50mm/2.0in) and sides (50mm/2.0in).

Rating

*Test conditions: room temperature 70°F, water temperature 50°F

General Information

1. Main unit construction

Diagram Description: The diagram shows the internal and external components of the ice maker. Key numbered parts include: 1. Door, 2. Ice-making assembly (including evaporator, water tank, water pump, detecting parts), 3. Door handle, 4. Ice tank, 5. Control panel, 6. Hot-air vent, 7. Water-drainage port (with cap, connected to white drainpipe), 8. Water-inlet port (for water supply pipe). Accessories include a 2-meter white water drainpipe with a quick connector and a 3-meter white water supply pipe (6.35mm diameter).

2. Ice-making assembly

Diagram Description: This diagram illustrates the components of the ice-making assembly, labeled A through J: A. Water-dividing pipe (with 9 small holes), B. Evaporator (ice-making module), C. Ice Full detecting board, D. Water tank, E. Water-supply pipe, F. Cover board on the right side of the evaporator, G. Water level switch installing plate, H. Water-drainage pipe of the water tank (clamped during ice-making, pulled out for draining), I. Water pump, J. Water-level detecting switch.

3. Operation panel

Diagram Description: The operation panel features buttons and an LCD display. Buttons include: A. TIMER/CLEAN, B. ON/OFF, D. Plus (+), E. Minus (-). The LCD display shows: 1. Environmental temperature and ice-making countdown (indicated by 'M' in minutes, temperature in °F), 2. Ice-making and deicing indicator (rotating symbol for making ice, flashing for deicing), 3. Automatic self-cleaning indicator, 4. ON/OFF indicator, 5. Error code display (E1: temp sensor fault, E2: ice anomaly/refrigerant leak, E: drain pump not working), 6. Water flow and water shortage indicator (flashing arrow for water flow, solid symbol for low water).

Button Functions:

• A. TIMER/CLEAN button: Press quickly to set timer. Press and hold for 5+ seconds to enter cleaning program.
• B. ON/OFF button: Turns unit off during cleaning or ice-making. Cancels timer setting. Press and hold for 5+ seconds during ice-making to force ice-harvesting.
• D.& E. Plus (+) and Minus (-) buttons: Adjust ice-making time by 1-minute increments for thicker/thinner ice. Resets to default '0' upon restart.

Explosive Drawing

Diagram Description: The diagram shows an exploded view of the ice maker with numbered parts. The table below lists these parts, their specifications, and quantities.

Operation And Maintenance

Unpacking your ice maker

1. Remove the exterior and interior packaging. Check that all the accessories, including instruction manual, ice scoop, white water-inlet pipe, 4 ways to 2 ways water quick connector, and water-drainage pipe are inside. If any parts are missing, please contact customer service.
2. Remove the tape from the door, inner compartment, ice scoop, etc. Quickly clean the inner cabinet and ice scoop with a wet cloth.
3. Place the ice maker on a flat, level floor, out of direct sunlight and away from sources of heat (e.g., stove, furnace, radiator). Ensure there is a gap of at least 50 cm (approx. 20 inches) between the air outlet and any obstacles, and at least 4 inches (approx. 10 cm) between the wall.
4. Allow 4 hours for the refrigerant fluid to settle before plugging the ice maker in. The unit may have tipped over or turned upside down during shipping or transportation.
5. The appliance must be positioned so that the plug is accessible.

WARNING: Connect to a potable water supply only. Use only drinking water.

Door reversing (Optional)

If you want the refrigerator door to open from the opposite side, you can reverse the door swing.

Diagram Description: The diagram illustrates the process of reversing the door. It shows the location of hinges (top and bottom), handle, and fix plates on both sides of the door. Steps involve unscrewing and removing the top cover, hinges, and fix plates, lifting the door, transferring the handle to the opposite side, and reassembling with the hinge pin moved to the other side.

Steps for Door Reversal:

1. Ensure the unit is unplugged before starting door reversal.
2. Unscrew and remove the 2 screws from the top cover. Remove the top cover.
3. Unscrew and remove the 2 screws from the top hinge and 2 screws from the fix plate. Remove both parts.
4. Lift the door up and remove it.
5. Set the freezer door on a non-scratching surface with the outside up.
6. Unscrew the 2 screws on the handle. Fix the handle on the opposite side of the door. Remove the screw on the right-fix piece. Fix the left fix piece (from accessory bag) to the door.
7. Remove the right bottom hinge by removing the 3 screws. Then re-place the 3 screws without the hinge.
8. Remove the hinge pin from the right bottom hinge and reinstall it on the left bottom hinge.
9. Remove the 3 screws from the left side and fix the left bottom hinge to the unit.
10. Place the door on the left bottom hinge. With the magnetic gasket holding the door in place, ensure the door is aligned with the unit and secure the top hinge on the left with 2 screws.
11. Open and close the door several times to confirm the door is positioned correctly and the gasket is sealed well. If not, adjust the door again.
12. Reattach the fix plate to the right side. Fix the top cover with 2 screws. Cover the screw hole with the screw hole cover.
13. Wait at least 30 minutes before plugging in the refrigerator to allow the refrigerant to settle. Then plug in the unit.

Installation Location Requirements

a) The ice maker is suitable for outdoor use, but please remember to shield it from rain. Otherwise, ice making performance will be adversely affected.

b) This unit should not be located near any heat source.

c) The unit should be located on a flat, level, stable surface at normal height.

d) There must be at least 2 inches (approx. 5 cm) clearance at the rear for the power connection and 5 inches (approx. 12.5 cm) clearance in front to open the door and maintain good air circulation.

e) Do not put anything on the top of the ice maker.

Installation clearance

Diagram Description: The diagrams show required clearances. The top view indicates 50mm (2.0 inches) clearance on the sides and front. The side view indicates 50mm (2.0 inches) clearance at the rear and 50mm (2.0 inches) at the front top, with 5mm (0.2 inches) at the bottom front.

To ensure proper ventilation for your ice maker, ensure that there is a gap of at least 4 inches (approx. 10 cm) between the unit and any walls or other vertical surfaces. The front of the unit must be completely unobstructed (at least 16 inches / 40 cm free space). The installation should allow the ice maker to be pulled forward for servicing if necessary.

When installing the ice maker under a counter, follow the recommended spacing dimensions shown above. Place electrical and water supplies and drain fixtures in the recommended locations as shown.

Choose a well-ventilated area with temperatures between 50°F and 90°F (10°C and 32°C). This unit MUST be installed in an area protected from elements such as wind, rain, water spray, and drips. The ice maker requires a continuous water supply with a pressure of 1-8 Bar as required in the above specification table. The temperature of the water feeding into the ice maker should be between 41–77°F (5–25°C) for proper operation.

Electrical Requirements And Connections

WARNING: This unit must be grounded.

Electrical Shock Hazard

• Plug this appliance into a grounded wall outlet.
• Never remove the ground prong.
• Use a dedicated power supply or receptacle for this appliance.
• Never use an adapter.
• Never use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

Before you move your ice maker to its final location, it is important to be sure you have the proper electrical connection.

It is recommended that a separate circuit serving only your ice maker be available. Use receptacles that cannot be turned off by a switch or pull chain. If the power cord or plug needs to be replaced, it should be done by a qualified service technician.

This appliance requires a standard 110–120 V, 60 Hz electrical outlet with good grounding.

Recommended grounding method

For your personal safety, this appliance must be properly grounded. This appliance is equipped with a power cord that features a grounding plug. To minimize any possible shock hazard, the cord must be plugged into a mating grounding-type wall receptacle, grounded in accordance with the National Electrical Code and local codes and ordinances. If a mating wall receptacle is not available, it is the personal responsibility of the customer to have a properly grounding wall receptacle installed by a qualified electrician.

Cleaning your ice maker before first use

Before using your ice maker, it is strongly recommended to clean it thoroughly.

1. Open the door.
2. Clean the interior with diluted detergent, warm water, and a soft cloth.
3. Repeatedly clean the water contacting inner parts. You can pull the Water drain pipe (indicated "H") to drain the cleaned water in the water tank, then clean the inner ice-storing cabinet until all inner parts are clean. Drain all cleaned water from the water drain port (indicated "7") at the unit's back. Ensure the water-drainage pipe and the cap of the water-drainage port are reinstalled; otherwise, the unit will not make ice normally. It is suggested that you discard the first 3 ice cubes made after cleaning.
4. The outside of the ice maker should be cleaned regularly with a mild detergent solution and warm water.
5. Dry the interior and exterior with a clean, soft cloth.

Water Connection For Your Ice Maker

Important: Be sure to use the new hose sets included with the appliance to connect to your water supply. Do not reuse old hose sets.

1. Connect the water supplying hose to the unit

Diagram Description: The diagram shows the back of the unit with ports labeled A and B. Step 1: Remove tape from water-inlet port (B). Press the outer circle. Step 2: Insert one end of the white water hose into port B and push inward completely. Reinstall the clip.

2. Connecting the water drain pipe

Diagram Description: The diagram shows the back of the unit with port A. Step 1: Remove tape. Step 2: Insert the water tube (white water tube accessory) into the unit's back port. Remove the clip first, then reinstall the clip after inserting the tube about 6 inches deep.

Pull out the black water-drainage cap ("A") and connect the white drainage pipe. Connect the other end of this drainage pipe to the main water-drainage pipeline.

3. Connect the water hose to the water faucet of the water main supply system

First, attach the supplied water quick-connector to the water faucet by screw thread. Then, remove the clip from the water quick-connector. Next, insert the other end of the water hose into the quick-connector port completely. Finally, reinstall the clip to complete this step.

Diagram Description: The diagram shows four steps: 1. Attach quick-connector to faucet. 2. Remove the clip. 3. Insert the water hose completely. 4. Reinstall the clip.

Note: The water faucet should be supplied by the customer themselves.

Important: The water pressure of the main water supply must be 0.04-0.6 MPa at least.

Operating Your Unit

Operation-button and display-area diagram

Diagram Description: The diagram shows the control panel layout with an OPERATION AREA (TIMER/CLEAN, ON/OFF buttons) and a DISPLAY AREA showing various indicators and buttons (+, -). The display includes indicators for temperature, ice making countdown, ice-making/deicing status, cleaning status, ON/OFF status, error codes, and water level.

1. Starting up: Plug in the power plug. The ? symbol will flash. Press the ON/OFF button. The machine starts ice making when water reaches the standard level. The ❄️ symbol will light up steadily, and the ? symbol will rotate. Ambient temperature is displayed. After a few minutes, a countdown code (e.g., "10M") may appear.
2. Ice-making cycle: After each cycle, the machine enters deicing. The ❄️ symbol flashes. The external pipe adds water to the tank. The arrow symbol flashes until the water reaches the standard level, then the ❄️ symbol extinguishes, and the next cycle begins. If water level is not reached, the ❄️ symbol remains bright, and the unit stops. After water shortage, it restarts automatically after 15 minutes.
3. Note: Each ice making cycle lasts 11–20 minutes, affected by ambient and water temperature. The first cycle may be longer.
4. Adjust ice thickness: Use the "+" and "-" buttons. The number on the bottom left is the set ice-making time (default 0). Press "+" for thicker ice (1-minute increments), "-" for thinner ice. Restarting resets to default '0'.
5. Note: Time setting changes affect subsequent cycles.
6. When the ? symbol lights up, ice is full, and the machine stops. It resumes after ice is removed.
7. Shut down: During ice-making, press ON/OFF to enter standby. Press and hold ON/OFF for 5+ seconds to force deicing (helps remove ice from the plate). Press ON/OFF again to shut down.

6. Time setting range: 1–24 hours

Time shutdown: Set timing shutdown while the unit is running.

Time on: Set unit to start automatically while on standby.

How to set up the timer

Press the "TIMER" button. The default timer time is "TH". Use "+" and "-" buttons to increase/decrease time in 1-hour increments. The "H" will flash during adjustment and become steady after 5 seconds of inactivity.

In standby mode, "5H" means the unit will start in 5 hours. In ice-making mode, "5H" means shutdown in 5 hours. The "H" indicates timer mode. The number counts down to 0.

How to cancel the timer

When a timer is active (display shows "XX H"), press the "TIMER" button. The timer cancels when the number and "H" are no longer lit.

The display area in the lower left corner alternates between timer time and ice-making setting time every 5 seconds.

7. Automatic self-cleaning program

The default cleaning time is 20 minutes.

Start the self-cleaning program: Connect water pipe, plug in power. Press and hold “TIMER CLEAN” for 5+ seconds to enter self-cleaning. The ? symbol rotates, display shows "20M". The "CLEAN" light stays on. The water pump runs for 8 minutes, stops for 3 minutes, repeating. Total duration is 20 minutes. Water is supplied automatically when the pump stops.

Cancel the self-cleaning program: The program takes 20 minutes. It turns off automatically. You can also press the “ON/OFF” button to cancel.

8. How to switch between Fahrenheit (°F) and Celsius (°C)

Press and hold the “+” or “—” button for at least 5 seconds. The temperature scale will switch automatically.

Wiring Diagram

Diagram Description: The diagram shows the electrical schematic of the ice maker. Key components include Power Supply, Compressor, Overload Protector, LCD display, AC Water Pump, Solenoid Valve for Ice-harvest, DC Water Inlet Valve, Main Control PCB, MCU, and various sensors (Water Level Detecting Switch, Sensor for Ambient Temp, Sensor for Ice Full Detecting). It details the connections between these components, including relays and power distribution.

Normal Sounds

Your new ice maker may make unfamiliar sounds, most of which are normal. Hard surfaces can amplify sounds. The following describes common sounds:

• A swooshing sound when the water valve opens to fill the water tank.
• Rattling noises may come from refrigerant flow or water lines. Items on top of the ice maker can also cause rattling.
• The compressor may make a pulsating or high-pitched sound.
• Water running from the tank to the evaporator plate may make a splashing sound.
• A gurgling sound as refrigerant flows at the end of a cycle.
• Air being forced over the condenser by the fan.
• The sound of ice cubes falling into the storage bin during the ice-harvesting cycle.
• When first starting, continuous water running might occur during a programmed rinse cycle before ice making begins.

Preparing the Ice Maker for Long Storage

If the ice maker will not be used for a long time, or is to be moved, it is necessary to drain out all water.

1. Ensure all ice cubes have been ejected from the evaporator.
2. Turn off the unit and unplug the power cord.
3. Shut off the water at the main water supply.
4. Disconnect the water-supply hose from the water-inlet valve.
5. Pull out the water-drainage pipe of the water tank to drain the water. When drained, reinstall the water drain pipe in the water tank.
6. Drain all water from the water drain port at the unit's back.
7. Disconnect the water-drainage pipe from the main drain pipeline or floor drain. Plug in the drain cap again.
8. Leave the door open to allow for circulation and prevent mold and mildew.
9. Leave the water-supply hose and power cord disconnected until ready to reuse.
10. Dry the interior and wipe the outside of the unit.
11. Put a plastic bag over the unit to keep out dust and dirt.

Cleaning And Maintenance

WARNING: Before carrying out any cleaning or maintenance, unplug the ice maker from the power outlet (EXCEPTION: Ice maker self-cleaning program).

• Do not use alcohol or gas for cleaning/sanitization, as these chemicals may cause cracks on plastic parts.
• Ask a trained service person to check and clean the condenser at least once a year.
• This appliance must be cleaned by use of a water jet.

CAUTION: If the ice maker has been left unused for a long time, it must be thoroughly cleaned before the next use. Follow instructions for cleaning with a sanitizing solution. Do not leave any solution inside the ice maker after cleaning.

Periodic cleaning and proper maintenance ensure efficiency, performance, hygiene, and longevity. Intervals are based on normal conditions; shorten them if you have pets, use the unit outdoors, or have other special considerations.

What shouldn't be done

Never keep anything but ice in the ice storage bin. Objects like wine and beer bottles are unsanitary and their labels may slip off, obstructing the drain pipe.

Exterior Cleaning

Clean the door and cabinet with a solution of mild detergent and warm water (e.g., 1 ounce dishwashing liquid mixed with 2 gallons warm water). Do not use solvent-based or abrasive cleaners. Use a soft sponge and rinse with clean water. Wipe with a soft, clean towel to prevent water spotting.

NOTE: Stainless steel models can discolor when exposed to chlorine gas and moisture. Discoloration from chlorine gas is normal. Clean stainless steel models with a mild detergent solution and warm water, and a damp cloth. Never use abrasive cleaning agents.

Interior Cleaning

For Ice Storage Bin

The ice storage bin should be sanitized occasionally. Clean it before first use and after extended periods of non-use. It is convenient to sanitize the bin after the ice-making system has been cleaned and the bin is empty.

1. Disconnect power.
2. Open the door, wipe the interior with a sanitizing solution made of 1 ounce household bleach and 2 gallons hot water (95–115°F / 35–46°C).
3. Rinse thoroughly with clear water. Waste water flows out through the drainpipe.
4. Reconnect power.

The ice scoop should be washed regularly, like any other food container.

WARNING: DO NOT use solvent cleaning agents or abrasives on the interior. These cleaners may transmit taste to ice cubes, or damage or discolor the interior.

Ice-Making Parts Cleaning

Periodically clean the main system when using the ice maker regularly.

1. Repeat the above steps to clean the water tank and other inner parts.
2. Specifically, clean the water dividing pipe on the evaporator. If no water or very little water flows out when the compressor and pump are running, discharge this pipe to clean it. Clean each small hole in the pipe shown in the illustration. Ensure no holes are clogged. Reinstall the pipe in its original location.
3. If ice cubes are on the evaporator surface and won't fall easily, do not use a mechanical tool. Instead, press and hold the “ON/OFF” button for more than 5 seconds to enter the ice-melting process. After big ice cubes fall, turn off the unit, unplug it, and clean the evaporator surface.
4. It is important to clean the water tank and the ice-full detecting plate to keep ice hygienic. Spray a mixture of neutral cleaner and water onto the inner surfaces of the tank and the ice-detecting plate. Wipe surfaces with a clean cloth. Spray with clean water and wipe with a dry cloth. Drain water from the tank using the drainage pipe. Reinstall the pipe after draining.

Suggestion:

After cleaning and reinstalling, discard the first batch of ice.

Ice-Making Assembly System Cleaning With Nu-Calgon Nickel-Safe Ice Machine Cleaner

Minerals in water can form hard, scaly deposits. Regular cleaning removes buildup. Frequency depends on water hardness; for hard water (4-5 grains/liter), clean every 6 months.

1. Turn off the ice maker. Keep connected to water supply and drainpipe, but shut off the main water faucet.
2. Open the door, scoop out all ice cubes (discard or store in a chest/cooler).
3. Mix Nu-Calgon Nickel-Safe Ice Machine Cleaner with water.

WARNING: Wear rubber gloves and safety goggles (or face shield) when handling cleaner or sanitizing solution.

Use a plastic or stainless container. Mix 300 mL Nu-Calgon Cleaner with 2.8 L warm water (120–140°F / 49–60°C). Divide into 2 shares.

4. Ensure the drainpipe of the water tank is properly installed. Pour 1 cup of cleaning solution into the water tank. Let stand for 5 minutes.
5. Power on the ice maker. Press and hold “TIMER CLEAN” for 5+ seconds to enter self-cleaning. The "CLEAN" light stays on, digital window shows remaining time. The water pump runs for 8 minutes, stops for 3 minutes, repeating for a total of 30 minutes.
6. After cleaning, pull out the drainage pipe. Drain solution into the lower ice-storage bin. Shake unit slightly to drain completely. Reinstall the drainage pipe.
7. Repeat steps 4–6 twice more.
8. Follow the above program to clean the ice storage bin.
9. Once finished, return to regular ice-making mode. Discard the first batch of ice.

Cleaning Suggestions

1) DAILY CLEANING

Clean the ice scoop, door, and water-dividing pipe daily. Rinse scoop and wipe door with a clean cloth.

2) SEMIMONTHLY CLEANING

Clean the ice scoop, ice bin, water tank, ice-full detecting plate, and evaporator surface semimonthly per the interior cleaning program.

3) SEMIANNUAL CLEANING

Clean all components and surfaces exposed to water/ice (storage bin, water tank, door, evaporator, pump, silicone tube, water-dividing pipe) with Nu-Calgon Nickel-Safe Ice Machine Cleaner every 6 months. This should be done by a service technician.

Error Indicator

• E1 = ambient temperature sensor fault
• E2 = no ice production or gas leak
• E = drain pump does not work
• Magnetic control switch cutoff: "Full" light will be on when plugging in or turning on the unit. It will delete the breakdown display if this switch is electric-shorted.
• During the ice-making process, press and hold the “ON/OFF” button for more than 5 seconds. The unit will enter the ice-harvesting program. After harvesting ice, the system will enter the ice-making process.

Correct Disposal Of This Product

Symbol Description: The symbol shows a crossed-out wheeled bin, indicating that this product should not be disposed of with ordinary household waste.

To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.

Warranty

Euhomy offers a limited 1-year warranty ("warranty period") on all products purchased new and unused from Euhomy company, with original proof of purchase, where a defect has arisen wholly or substantially as a result of faulty manufacture, parts, or workmanship during the warranty period. The warranty does not apply where damage is caused by other factors, including without limitation:

• (a) normal wear and tear;
• (b) abuse, mishandling, accident, or failure to follow operating instructions;
• (c) exposure to liquid or infiltration of foreign particles;
• (d) servicing or modifications of the product other than by Euhomy;
• (e) commercial or non-household use.

The Euhomy warranty covers all costs related to restoring a defective product through repair or replacement of any defective part and necessary labor to conform to original specifications. A replacement product may be provided instead of repair. Euhomy's exclusive obligation is limited to such repair or replacement. A receipt indicating the purchase date is required for any claim; keep all receipts safe.

Product registration is not required to activate the warranty and does not eliminate the need for original proof of purchase. The warranty becomes void if attempts at repair are made by non-authorized third parties and/or if spare parts other than those provided by Euhomy are used.

You may also arrange for service after the warranty expires at an additional cost. These are general terms for warranty service, but customers are urged to reach out with any issue, regardless of warranty terms. If you have an issue with an Euhomy product, please contact support@euhomy.com, and they will do their best to resolve it.

Warranty Activation Options:

Option 1

1. Search for "QR Code" on Facebook.
2. Scan the attached QR Code.
3. Become a member of the group.
4. Activate your warranty in the pinned post.

Option 2

1. Open your phone's built-in Camera.
2. Point it to the attached QR Code. Ensure all four corners of the QR code are visible in the camera.
3. Tap the pop-up banner and go to the "Active Your Warranty" link.
4. Become a member of the group, and your warranty is now active.

Troubleshooting