Dreo Customer Care

Default 12-Month Warranty

This appliance is covered by Dreo warranty for 12 months from the date of its original purchase.

Extend Your Warranty

Extend your warranty by registering your new appliance on our website https://dreo.com/warranty.

The Warranty Will Not Apply In Cases Of:

1. Accident, misuse, or repairs performed by unauthorized personnel.
2. Any unit that has been tampered with or used for commercial purposes.
3. Normal wear and tear of wearable parts.
4. Use of force, damage caused by external influences.
5. Damage caused by non-observance of the User Manual, e.g. connection to an unsuitable mains supply or noncompliance with the instructions.
6. Partially or completely dismantled appliances.
7. Defects caused by or resulting from damages from shipping or from repairs, service, or alteration to the product or any of its parts that have been performed by a repair person not authorized by Dreo.

Dreo can only provide after-sales service for products that are sold by Dreo or Dreo authorized retailers and distributors. If you have purchased the appliance from a different place, please contact your seller for return and warranty issues.

We're Here to Help!

Hours: Mon - Fri, 9:00 am-5:00 pm PST/PDT

Manufacturer & Product Details

Manufacturer: Shenzhen Hesung Innovation Technology Co., LTD

Address: ? 26F, Bldg A7, Creative City, Shenzhen, China

Origin: MADE IN CHINA

Certification: ETL Certified (Intertek, Listing Number 5023664)

Product Identifier: Dreo PTC FAN HEATER (Rev_2.2_EN)