Insignia Portable Air Conditioner User Guide
Introduction
Congratulations on your purchase of this Insignia product. Your NS-AC06PWH1, NS-AC07PWH1, or NS-AC08PWH1 is a state-of-the-art portable air conditioner designed for reliable and trouble-free performance.
IMPORTANT SAFEGUARDS
Read these safety precautions before operation and installation to prevent death or injury to the user or other people and property damage. The following instructions must be followed. Incorrect operation due to ignoring of instructions may cause death, harm, or damage.
WARNING: This symbol indicates the possibility of personal injury or loss of life.
CAUTION: This symbol indicates the possibility of property damage or serious consequences.
- Installation must be performed according to the installation instructions. Improper installation can cause water leakage, electrical shock, or fire.
- Use only the included accessories and parts, and specified tools for the installation. Using nonstandard parts can cause water leakage, electrical shock, fire, and injury or property damage.
- Make sure that the outlet you are using is grounded and has the appropriate voltage. The power cord is equipped with a three-prong grounding plug to protect against shock. Voltage information can be found on the nameplate of the unit.
- Your unit must be used in a properly grounded wall receptacle. If the wall receptacle you intend to use is not adequately grounded or protected by a time delay fuse or circuit breaker, have a qualified electrician install the proper receptacle.
- Install the unit on a flat, sturdy surface. Failure to do so could result in damage or excessive noise and vibration.
- The unit must be kept free from obstruction to ensure proper function and to mitigate safety hazards.
- Do not modify the length of the power cord or use an extension cord to power the unit.
- Do not share a single outlet with other electrical appliances. Improper power supply can cause fire or electrical shock.
- Do not install your air conditioner in a wet room such as a bathroom or laundry room. Too much exposure to water can cause electrical components to short circuit.
- Do not install the unit in a location that may be exposed to combustible gas, as this could cause fire.
- The unit has wheels to facilitate moving. Make sure not to use the wheels on thick carpet or to roll over objects, as these could cause tipping.
- Do not operate a unit that has been dropped or damaged.
- Do not touch the unit with wet or damp hands or when barefoot.
- If the air conditioner is knocked over during use, turn off the unit and unplug it from the main power supply immediately. Visually inspect the unit to ensure there is no damage. If you suspect the unit has been damaged, contact a technician or customer service for assistance.
- In a thunderstorm, the power must be cut off to avoid damage to the machine due to lightning.
- Your air conditioner should be used in such a way that it is protected from moisture, e.g. condensation, splashed water, etc. Do not place or store your air conditioner where it can fall or be pulled into water or any other liquid. Unplug immediately if it occurs.
- All wiring must be performed strictly in accordance with the wiring diagram located inside of the unit.
- The unit's circuit board (PCB) is designed with a fuse to provide overcurrent protection. The specifications of the fuse are printed on the circuit board, such as: T 3.15A/250V, etc.
- When the water drainage function is not in use, keep the upper and the lower drain plug firmly to the unit to get rid of choking. When the drain plug is not in use, keep it away from children to avoid possible choking.
CAUTION:
- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance. Children must be supervised around the unit at all times.
- If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
- Prior to cleaning or other maintenance, the appliance must be disconnected from the supply mains.
- Do not remove any fixed covers. Never use this appliance if it is not working properly, or if it has been dropped or damaged.
- Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or similar coverings. Do not route cord under furniture or appliances. Arrange cord away from traffic area and where it will not be tripped over.
- Do not operate unit with a damaged cord, plug, power fuse or circuit breaker. Discard unit or return to an authorized service facility for examination and/or repair.
- To reduce the risk of fire or electric shock, do not use this fan with any solid-state speed control device.
- The appliance shall be installed in accordance with national wiring regulations.
- Contact the authorized service technician for repair or maintenance of this unit.
- Contact the authorized installer for installation of this unit.
- Do not cover or obstruct the inlet or outlet grilles.
- Do not use this product for functions other than those described in this instruction manual.
- Before cleaning, turn off the power and unplug the unit.
- Disconnect the power if strange sounds, smell, or smoke comes from it.
- Do not press the buttons on the control panel with anything other than your fingers.
- Do not operate or stop the unit by inserting or pulling out the power cord plug.
- Do not use hazardous chemicals to clean or come into contact with the unit. Do not use the unit in the presence of inflammable substances or vapor such as alcohol, insecticides, petrol, etc.
- Always transport your air conditioner in a vertical position and stand on a stable, level surface during use.
- Always contact a qualified person to carry out repairs. If the damaged power supply cord must be replaced with a new power supply cord obtained from the product manufacturer and not repaired.
- Hold the plug by the head of the power plug when taking it out.
- Turn off the product when not in use.
Note about fluorinated gases
- Fluorinated greenhouse gases are contained in hermetically sealed equipment. For specific information on the type, the amount, and the CO2 equivalent in metric tons of the fluorinated greenhouse gas, please refer to the relevant label on the unit itself.
- Installation, service, maintenance, and repair of this unit must be performed by a certified technician.
- Product uninstallation and recycling must be performed by a certified technician.
End of life directives
When using this dehumidifier in the European countries, the following information must be followed:
DISPOSAL: Do not dispose of this product as unsorted municipal waste. Collection of such waste separately for special treatment is necessary. It is prohibited to dispose of this appliance in domestic household waste. For disposal, there are several possibilities:
- The municipality has established collection systems, where electronic waste can be disposed of at least free of charge to the user.
- When buying a new product, the retailer will take back the old product at least free of charge.
- The manufacturer will take back the old appliance for disposal at least free of charge to the user.
- As old products contain valuable resources, they can be sold to scrap metal dealers. Wild disposal of waste in forests and landscapes endangers your health when hazardous substances leak into the ground-water and find their way into the food chain.
WARNING: Using R32 refrigerant
- Do not use any means to accelerate the defrosting process or to clean, other than those recommended by the manufacturer.
- The appliance shall be stored in a room without continuously operating ignition sources (for example: open flames, an operating gas appliance or an operating electric heater).
- Do not pierce or burn.
- Be aware that the refrigerants may not contain an odor.
Features
- Enjoy 3 different fan speeds, a dehumidifier and a 62 ~ 86° F (17 ~ 30° C) temperature range for your comfort.
- Remote with sensor lets you maintain or adjust the temperature even at a distance.
- Timer functionality lets you set any temperature for a specific time of day or night.
- Auto restart makes sure you're ready to go after a power outage.
- 6 ft. (1.8 m) cord for easy reach to any nearby outlet.
- Caster wheels for easy transport.
- Fits horizontal sliding windows with a height of 19.4 to 62.2 in. (49.3 to 158 cm).
- Fits vertical sliding windows with a width of 19.4 to 62.2 in. (49.3 to 158 cm).
- NS-AC06PWH1: 6,000 BTU cooling capacity ideal for 150-250 sq. ft. (14 to 23 sq. m).
- NS-AC07PWH1: 7,000 BTU cooling capacity ideal for 250-300 sq. ft. (23 to 28 sq. m).
- NS-AC08PWH1: 8,000 BTU cooling capacity ideal for 300-350 sq. ft. (28 to 32.5 sq. m).
Package contents
- Portable Air Conditioner (6,000 BTU, 7,000 BTU, or 8,000 BTU)
- Remote control with two AAA batteries
- Window installation kit
- User Guide
Front View
The front of the unit features a control panel, a vent, a handle, and caster wheels. The front panel is also visible.
Back View
The back of the unit features an upper air filter (behind the grill), a drain outlet, an air outlet, a lower air intake, and a power cord buckle. It also has an upper air intake, a lower air filter, a power plug socket, and a bottom tray drain outlet.
Control panel
The control panel includes the following components:
# | COMPONENT | DESCRIPTION |
---|---|---|
1 | SWING button | Turns the vent swing movement on or off. |
2 | On/Off indicator | Lights when your air conditioner is turned on. |
3 | MODE indicators | Lights to indicate which operating mode is selected. |
4 | Follow Me indicator | Lights when the Follow Me feature is turned on. |
5 | Display | Shows the number of hours selected when setting timers. Shows the current temperature setting or room temperature when the air conditioner is running. Shows an error or protection code when a problem occurs. |
6 | Temperature format indicator | Lights to indicate the temperature format. |
7 | Fan speed indicator | Lights to indicate the current fan speed. |
8 | Sleep indicator | Lights when the Sleep feature is turned on. |
9 | (timer) button | Turns on the Timer feature. |
10 | MODE button | Selects the operating mode (Dry, Auto, Fan, or Cool). |
11 | – (decrease) button | Decreases the temperature setting. |
12 | + (increase) button | Increases the temperature setting. |
13 | (fan) button | Selects the fan speed (High, Cont., Med, or Low). Can also be used to turn the fan to continuous operation. |
14 | (sleep) button | Turns the Sleep feature on or off. |
15 | (power) button | Turns your air conditioner on or off. |
Ambient temperature range
MODE | TEMPERATURE RANGE |
---|---|
Cool | 62°~ 95° F (17° ~ 35° C) |
Dry | 55°~95°F (13° ~ 35° C) |
Remote control
The remote control allows you to operate the air conditioner from a distance. It features buttons for:
- TEMP/TEMP: Sets the temperature.
- ON/OFF: Turns the air conditioner on or off.
- MODE: Selects the operating mode (Auto, Cool, Dry, or Fan).
- FAN: Selects the fan speed (Auto, Low, Med, or High).
- SLEEP: Reduces energy consumption by adjusting the temperature.
- SWING: Starts and stops the vent movement.
- SHORT CUT: Stores and activates your favorite settings.
- TIMER ON/TIMER OFF: Turns the Timer feature on or off.
- LED: Turns the control panel display on or off.
- FOLLOW ME: Measures and sends the room temperature to the air conditioner for optimized temperature control.
Remote control display
The remote control display shows the following indicators:
- Operating mode: Indicates the selected mode (Auto, Cool, Dry, or Fan).
- Power indicator: Lights when the air conditioner is turned on.
- Timer On/Timer Off: Indicates when timers are set or not set.
- Low battery indicator: Lights when the remote control batteries are low.
- Sleep indicator: Lights when the Sleep feature is turned on.
- Follow Me: Lights when the Follow Me feature is turned on.
- Display: Shows the current temperature setting or timer setting.
- Fan speed: Shows the current fan speed setting (High, Medium, or Low). Does not appear in Auto mode.
Installing remote control batteries
- Press down on the remote control battery cover and slide it off.
- Insert two AAA batteries (included) into the battery compartment, ensuring the + marks align with the + marks in the compartment.
- Replace the cover.
CAUTIONS: Batteries should not be exposed to excessive heat. Battery chemicals can cause a rash; clean spills with a cloth and wash skin if exposed. Dispose of batteries correctly; do not burn or incinerate.
Notes: Do not mix battery types or old and new batteries. Remove batteries if the remote control will not be used for an extended period.
Before installing your air conditioner
Finding a suitable location
Make sure that:
- The air conditioner is installed on an even surface to minimize noise and vibration.
- The air conditioner is installed near a grounded plug.
- The collection tray drain on the back of the air conditioner is accessible.
- The air conditioner is at least 19.7 in. (50 cm) from the nearest walls.
- The horizontal vent is 19.7 in. (50 cm) away from any obstacles.
- The intake and outlet openings and the remote control sensor are not covered or blocked.
Providing the correct power source
Your air conditioner requires a 115V, 60Hz power supply. Ensure your power outlet accepts a 3-prong grounding plug. Do not modify the power plug, use an extension cord, or plug other appliances into the same outlet.
Tools you need (not included)
- Medium Phillips screwdriver
- Tape measure or ruler
- Scissors or knife
Installing your air conditioner
Window installation kit
The window installation kit fits windows 19.4" ~ 62.2" (49.3 ~ 158.1cm).
Hardware included:
- Unit adapter (1)
- Exhaust hose (1)
- Air exhaust passage (1)
- Window slides (1)
- Foam seal A (adhesive) (4)
- Foam seal B (adhesive) (2)
- Foam seal C (non-adhesive) (2)
- Security bracket with screws (2) set (1)
- Drain hose (1)
- Power cord buckle (1)
- Bolt (3)
- Remote control with 2 AAA batteries (1)
STEP 1: Connect the exhaust hose to your air conditioner
You need the unit adapter, exhaust hose, and air exhaust passage. Press the exhaust hose into the air exhaust passage and the unit adapter. The elastic buckles on the adapters automatically secure the hose. Insert the unit adapter on the assembled exhaust hose into the lower groove on the air outlet on your air conditioner. Ensure the hook on the adapter aligns with the notch on the air outlet, then press the adapter into the notch to lock it in place.
STEP 2: Assembling the adjustable window slides
Your air conditioner comes with three slides (A, B, and C). You may need two or more slides, and may need to cut a slide to fit your window. Use slide A as it has the opening for the exhaust hose. After adjusting the slides to the correct length, use bolts to secure them.
STEP 3: Preparing the window frame and sash
For hung windows, install slides horizontally. For sliding windows, install slides vertically.
Cut adhesive foam seals A and B to fit the window frame and sash. Remove the seal backings and press the adhesive sides onto the frame and sash. Insert the assembled window slide into the window.
Cut the non-adhesive foam C to fit the width (hung window) or height (sliding window) of the window, then insert the foam between the glass and the window frame to prevent air and insects from getting into the room.
Optional: Install the security bracket using two screws. The security bracket helps keep the window from moving.
STEP 4: Connecting the assembled exhaust hose to the window
CAUTION: To ensure correct exhaustion, do not overextend or bend the exhaust hose. Remove any obstacles within 20 in. (50 cm) of the exhaust hose.
Insert the window slide adapter on the end of the exhaust hose assembly into the hole on the window slide A.
Using your air conditioner
Turning your air conditioner on or off
Press the ♲ (power) button on the control panel or the ON/OFF button on the remote control. Note: When you turn off your air conditioner, it won't turn on again for three minutes to protect it.
Auto restart
If your air conditioner turns off unexpectedly due to a power failure, it automatically restarts three minutes after the power is restored.
Selecting the operating mode
Press the MODE button on the control panel or remote control to cycle through the modes. You can select:
- Auto: Automatically selects Cool or Fan mode based on temperature and room conditions. Fan speed cannot be set in this mode.
- Cool: Cools the air to the set temperature.
- Dry: Activates the dehumidifier feature. The fan runs at low speed, and temperature and fan speed cannot be adjusted. Do not connect or disconnect the exhaust hose in Dry mode.
- Fan: Blows air only without cooling. Do not connect or disconnect the exhaust hose in Fan mode.
Setting the operating temperature
The operating temperature range is 62° ~ 86° F (17° ~ 30° C). Temperature cannot be adjusted in Dry mode.
Press the MODE button to cycle through modes. Then, press the + or – button on the control panel or the TEMP ▲/▼ button on the remote control to increase or decrease the temperature by 1°F (1°C) increments.
Setting the temperature format
To toggle between Fahrenheit (°F) and Celsius (°C), press and hold the + and – buttons on the control panel or the TEMP ▲/▼ buttons on the remote control simultaneously for three seconds. The °C or °F indicator will light up.
Adjusting the fan speed
Note: Fan speed cannot be changed in Auto mode.
Press the ☂ (fan) button on the control panel or the FAN button on the remote control to select High, Cont. (continuous), Med, or Low. The corresponding indicator lights will illuminate.
In Cool or Dry mode, press and hold the ☂ (fan) button or FAN button to make the fan run continuously. Press and hold again to turn off this feature.
Controlling the vent
You can make the vent move up and down continuously or adjust it to your desired angle. CAUTION: Do not manually adjust the vent angle, as you may damage the vent.
Make sure the air conditioner is turned on, then press the SWING button on the control panel or remote control. The vent will automatically move up and down. Press the SWING button again to stop the vent movement at the desired angle.
Setting the timers
You can set timers to turn your air conditioners on and off automatically. The display shows the number of hours after the current time that you want the air conditioner to turn on.
Using the control panel:
- If the air conditioner is on: Press the ⌛ (timer) button to turn on the OFF timer. Press the + or – button to select the time. To set the ON timer, press the ⌛ (timer) button again after five seconds, then use the + or – button to select the time. Time increments are 30 minutes for the first 10 hours, then 1 hour up to 24 hours. To turn the timer off, reset the timer to 0.0.
- If the air conditioner is off: Press the ⌛ (timer) button to turn on the ON timer. Press the + or – button to select the time. To set the OFF timer, press the ⌛ (timer) button again after five seconds, then use the + or – button to select the time. Time increments are 30 minutes for the first 10 hours, then 1 hour up to 24 hours. To turn the timer off, reset the timer to 0.0.
Using the remote control:
- Press the TIMER ON or TIMER OFF button to set the respective timer. Press the button repeatedly to set the desired number of hours, then wait two seconds. The timer turns on, and the temperature setting appears in the display. To turn the timer off, reset the timer to 0.0.
Using the Sleep feature
Note: The Sleep feature is not available in FAN or DRY mode.
The Sleep feature saves energy by adjusting the temperature up one degree in Cool mode. Press the ☼ (sleep) button on the control panel or the SLEEP button on the remote control. After seven hours, the Sleep feature turns off, and the air conditioner returns to the programmed temperature setting.
Setting the shortcut
You can store your favorite settings using the SHORTCUT button on the remote control. Press SHORTCUT to save current settings. Press and hold SHORTCUT for more than two seconds to recall saved settings.
Turning the control panel display on or off
Press the LED button on the remote control to turn the control panel display on or off.
Using the Follow Me feature
Note: The Follow Me feature is only available with the remote control and not in Fan or Dry mode.
When Follow Me is active, the remote control acts as a thermostat, sending the room temperature reading to the air conditioner to optimize temperature control. Press the FOLLOW ME button on the remote control to turn this feature on or off. If the air conditioner does not receive a temperature reading for seven minutes, the Follow Me feature turns off.
Using the dehumidifier feature
Note: Fan speed cannot be changed in Dry mode.
You can use your air conditioner as a dehumidifier to remove moisture from the air.
- Ensure all windows and doors are closed.
- Set your air conditioner to the Dry operating mode.
- Remove the upper drain plug and connect a 3/4 in. hose (not included) to the drain hole.
- Place the other end of the hose into a drain or container.
- Turn your air conditioner on.
Maintaining your air conditioner
Safety guidelines
- Always unplug your air conditioner before cleaning or servicing.
- Do not use flammable liquids or chemicals to clean the unit.
- Do not wash the air conditioner under running water, as this can cause electrical danger.
- Do not run the air conditioner if the power supply is damaged during cleaning. Replace a damaged power cord.
Cleaning the exterior
- Clean the exterior with a damp, lint-free cloth and mild detergent, then rinse with a damp cloth.
- Dry the air conditioner with a lint-free cloth.
Cleaning the air filter
CAUTION: Do not run your air conditioner without the filter. Dust and lint can accumulate inside and reduce performance.
Notes: For best performance, clean the air filter every two weeks. Wipe the grill periodically to prevent blocked airflow.
- Carefully pull the top of the grill away from your air conditioner, then pull the air filter up and out.
- Wash the filter in warm, soapy water, then let it dry.
- Put the filter back in your air conditioner, then snap the grill back in place.
Emptying the drain tray
When the drain tray is full, the air conditioner will beep eight times, display 'P1', and stop. The motor will continue to run.
- Carefully move your air conditioner to a drain location. Remove the bottom drain plug and let the water drain away. If no drain is available, use a container with sides or a shallow dish.
- Reinstall the bottom drain plug firmly to prevent leakage.
- Restart your air conditioner. The 'P1' error should disappear. If the error repeats, call a qualified technician.
Storing your air conditioner
CAUTION: Store your air conditioner in a cool, dark place. Exposure to direct sunshine or extreme heat can shorten its lifespan.
- Run the fan for 12 hours, then empty the drain tray.
- Run your air conditioner in FAN mode for 12 hours in a warm room to dry it and prevent mold.
- Turn off and unplug your air conditioner.
- Clean and reinstall the air filter.
- Remove the batteries from the remote control.
Troubleshooting
PROBLEM | POSSIBLE CAUSE | POSSIBLE SOLUTION |
---|---|---|
My air conditioner doesn't turn off when I press the ♲ or ON/OFF button | P1 Error Code. | The water collection tray is full. Turn off your air conditioner, drain the water from the tray, then restart your air conditioner. See Emptying the drain tray. |
Your air conditioner is set to the Cool mode, and the room temperature is lower than the set temperature. | Reset the temperature. See Setting the operating temperature. | |
My air conditioner doesn't cool well | The temperature setting is too high. | Set the temperature to a lower setting. See Setting the operating temperature. |
The air filter is blocked with dust or animal hair. | Turn off your air conditioner, then clean the filter. See Cleaning the air filter. | |
The windows or doors in the room are open. | Close the windows or doors. | |
There are heat sources in the room. | Remove the heat sources. | |
The room area is too large. | The recommended room areas are: NS-AC06PWH1: 150-250 sq. ft., NS-AC07PWH1: 250-300 sq. ft., NS-AC08PWH1: 300-350 sq. ft. | |
My air conditioner is noisy and vibrates | The exhaust hose isn't connected or is blocked. | Turn off your air conditioner, disconnect the hose, check for blockage, then reconnect the hose. See STEP 1: Connect the exhaust hose to your air conditioner. |
The refrigerant level is low. | Contact a qualified service technician to check your air conditioner and add refrigerant. | |
The floor is not level. | Place your air conditioner on a flat, level surface. | |
My air conditioner makes a gurgling sound | The air filter is blocked with dust or animal hair. | Turn off your air conditioner, then clean the filter. See Cleaning the air filter. |
This sound is caused by the flow of refrigerant inside your air conditioner. | This is normal. |
Error codes
Your air conditioner displays error and protection codes on the control panel display to help you resolve problems.
Note: When an error occurs, turn off your air conditioner, check for obstructions, then turn it back on. If the error reoccurs, turn off and unplug your air conditioner. Contact a qualified technician for service.
ERROR CODE | DESCRIPTION |
---|---|
E1 | Room temperature sensor error. |
E2 | Evaporator temperature sensor error. |
E3 | Condenser temperature sensor error. |
E4 | Display panel communication error. |
EC | Refrigerant leakage detection malfunction. |
P1 | Bottom tray is full. Connect the drain hose and drain the collected water away. See Emptying the drain tray. |
Specifications
Specifications are subject to change without notice.
- Dimensions (W x D x H): 27.5 H x 17.8 W x 14.3 D in. (70 x 45.4 x 36.5 cm)
- Weight: NS-AC06PWH1 (6,000 BTU): 59 lbs. (26.8 kg); NS-AC07PWH1 (7,000 BTU): 61.9 lbs. (28.1 kg); NS-AC08PWH1 (8,000 BTU): 68.1 lbs (30.9 kg)
- Operating temperature range: 62° to 86° F (17° to 30° C)
- Power requirements: AC115V~60Hz
- Power cord length: 74.8 in. (1.9 m)
Legal notices
FCC Part 15
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced technician for help.
FCC Warning
Changes or modifications not expressly approved by the party responsible for compliance with the FCC Rules could void the user's authority to operate this equipment.
ONE-YEAR LIMITED WARRANTY
Definitions:
The Distributor* of Insignia branded products warrants to you, the original purchaser of this new Insignia-branded product ("Product"), that the Product shall be free of defects in the original manufacturer of the material or workmanship for a period of one (1) year from the date of your purchase of the Product ("Warranty Period").
For this warranty to apply, your Product must be purchased in the United States or Canada from a Best Buy branded retail store or online at www.bestbuy.com or www.bestbuy.ca and is packaged with this warranty statement.
How long does the coverage last?
The Warranty Period lasts for 1 year (365 days) from the date you purchased the Product. Your purchase date is printed on the receipt you received with the Product.
What does this warranty cover?
During the Warranty Period, if the original manufacture of the material or workmanship of the Product is determined to be defective by an authorized Insignia repair center or store personnel, Insignia will (at its sole option): (1) repair the Product with new or rebuilt parts; or (2) replace the Product at no charge with new or rebuilt comparable products or parts. Products and parts replaced under this warranty become the property of Insignia and are not returned to you. If service of Products or parts are required after the Warranty Period expires, you must pay all labor and parts charges. This warranty lasts as long as you own your Insignia Product during the Warranty Period. Warranty coverage terminates if you sell or otherwise transfer the Product.
How to obtain warranty service?
If you purchased the Product at a Best Buy retail store location or from a Best Buy online website, please take your original receipt and the Product to any Best Buy store. Make sure that you place the Product in its original packaging or packaging that provides the same amount of protection as the original packaging.
To obtain warranty service, in the United States and Canada call 1-877-467-4289. Call agents may diagnose and correct the issue over the phone.
Where is the warranty valid?
This warranty is valid only in the United States and Canada at Best Buy branded retail stores or websites to the original purchaser of the product in the country where the original purchase was made.
What does the warranty not cover?
This warranty does not cover:
- Food, beverage, and/or medicine loss/spoilage.
- Customer instruction/education
- Installation
- Set up adjustments
- Cosmetic damage
- Damage due to weather, lightning, and other acts of God, such as power surges
- Accidental damage
- Misuse
- Abuse
- Negligence
- Commercial purposes/use, including but not limited to use in a place of business or in communal areas of a multiple dwelling condominium or apartment complex, or otherwise used in a place of other than a private home.
- Modification of any part of the Product, including the antenna
- Display panel damaged by static (non-moving) images applied for lengthy periods (burn-in).
- Damage due to incorrect operation or maintenance
- Connection to an incorrect voltage or power supply
- Attempted repair by any person not authorized by Insignia to service the Product
- Products sold "as is" or "with all faults"
- Consumables, including but not limited to batteries (i.e. AA, AAA, C etc.)
- Products where the factory applied serial number has been altered or removed
- Loss or Theft of this product or any part of the product
- Display panels containing up to three (3) pixel failures (dots that are dark or incorrectly illuminated) grouped in an area smaller than one tenth (1/10) of the display size or up to five (5) pixel failures throughout the display.
- Failures or Damage caused by any contact including but not limited to liquids, gels or pastes.
REPAIR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY FOR BREACH OF WARRANTY. INSIGNIA SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT, INCLUDING, BUT NOT LIMITED TO, LOST DATA, LOSS OF USE OF YOUR PRODUCT, LOST BUSINESS OR LOST PROFITS. INSIGNIA PRODUCTS MAKES NO OTHER EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE WARRANTY PERIOD. SOME STATES, PROVINCES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.
Contact Insignia: 1-877-467-4289
www.insigniaproducts.com
INSIGNIA is a trademark of Best Buy and its affiliated companies.
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