Kenmore Dishwasher

Use & Care Guide

Models: 587.14202, 587.14209

Part No. 154443901

Manufactured by Sears, Roebuck and Co.

Sears Roebuck and Co., Hoffman Estates, IL 60179 U.S.A.

Website: www.sears.com

Image on cover shows a stylized drawing of a dishwasher front, with "Kenmore" logo and "Energy Star" logo.

Table of Contents

Master Protection Agreements

Congratulations on making a smart purchase. Your new Kenmore appliance is designed and manufactured for years of dependable operation. But like all products, it may require preventive maintenance or repair from time to time. That's when having a Master Protection Agreement can save you money and aggravation.

Purchase a Master Protection Agreement now and protect yourself from unexpected hassle and expense.

The Master Protection Agreement also helps extend the life of your new appliance. Here's what's included in the Agreement:

Once you purchase the Agreement, a simple phone call is all that it takes for you to schedule service. You can call anytime day or night, or schedule a service appointment online.

Sears has over 12,000 professional repair specialists, who have access to over 4.5 million quality parts and accessories. That's the kind of professionalism you can count on to help prolong the life of your new purchase for years to come. Purchase your Master Protection Agreement today!

Some limitations and exclusions apply. For prices and additional information call 1-800-827-6655.

Sears Installation Service: For Sears guaranteed professional installation of home appliances and items like garage door openers and water heaters, in the U.S.A. call 1-800-4-MY-HOME®.

Warranty

FULL ONE-YEAR WARRANTY ON KENMORE DISHWASHERS

For one year from the date of purchase, when this dishwasher is installed and operated according to instructions provided in the Installation Instructions and Use & Care Guide, Sears will repair this dishwasher, free of charge, if defective in material or workmanship.

FULL TEN-YEAR WARRANTY AGAINST LEAKS IN THE TUB AND INNER DOOR PANEL

For ten years from the date of purchase, if a leak should occur as a result of failure of the polypropylene tub or inner door panel due to cracking, chipping or peeling, Sears will replace free of charge the tub or inner door panel.

WARRANTY RESTRICTION

If the dishwasher is subject to other than private family use, the above warranty coverage is effective for only 90 days.

WARRANTY SERVICE

WARRANTY SERVICE IN THE U.S.A. IS AVAILABLE BY CONTACTING SEARS AT 1-800-4-MY-HOME®.

This warranty applies only while the product is in use in the United States. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

For Sears Warranty information in the United States, please reference the service numbers located on the back page of this manual.

Sears, Roebuck and Co., Dept. 817WA, Hoffman Estates, IL 60179

In the space below, record your complete model number, serial number and purchase date. You can find this information on the model and serial number label, located as shown in the Dishwasher Features section of this book. Have this information available to help you quickly obtain assistance or service when you contact Sears concerning your appliance.

Model Number: 587. [Input field for Model Number]

Serial Number: [Input field for Serial Number]

Purchase Date: [Input field for Purchase Date]

Save these instructions and your sales receipt for future reference.

Dishwasher Safety

Your safety and the safety of others are very important. We have provided many important safety messages in the manual and on your appliance. Always read and obey all safety messages.

[alert symbol] This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING." These words mean:

[DANGER] You can be killed or seriously injured if you don't immediately follow instructions.

[WARNING] You can be killed or seriously injured if you don't follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: When using the dishwasher, follow basic precautions, including the following:

SAVE THESE INSTRUCTIONS

Before Using Your Dishwasher

[WARNING] Tip Over Hazard

[WARNING] Electrical Shock Hazard

GROUNDING INSTRUCTIONS

For a grounded, cord-connected dishwasher:

The dishwasher must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. The dishwasher is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances.

WARNING: Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service representative if you are in doubt whether the dishwasher is properly grounded. Do not modify the plug provided with the dishwasher. If it will not fit the outlet, have a proper outlet installed by a qualified electrician.

For a permanently connected dishwasher:

The dishwasher must be connected to a grounded metal, permanent wiring system, or a equipment-grounding conductor must be run with the circuit conductors and connected to the equipment-grounding terminal or lead on the dishwasher.

SAVE THESE INSTRUCTIONS

Dishwasher Features

Diagram shows the interior of the dishwasher with labels pointing to components:

Diagram shows the control panel with labels:

Wash System

Your Kenmore dishwasher filters 100% of the water for optimum cleaning. The wash system uses alternating arms to save water and energy and includes a heavy-duty stainless steel food disposer that grinds up large food particles.

How the wash system works

  1. Load the dishwasher (See Preparing and Loading Dishes).
  2. Hot water enters the dishwasher and covers the filter.
  3. Detergent is dispensed at the appropriate time and mixed with the hot water. This mixture is pumped through the lower spray arm and sprays against the soiled surfaces of the dishes to remove food particles.
  4. Water passes through the fine mesh primary filter where food soil is removed and the clean water is then recirculated.
  5. Ports under the lower wash arm direct the food soil through a secondary filter into a collection chamber.
  6. Food soil is held in the collection chamber until it is flushed away during the drain cycle.
  7. Clean, hot water enters the dishwasher and the sequence is repeated.
  8. Beginning with the third water fill, the wash action switches between the lower spray arm and middle spray arm in 90 second intervals. You may notice a change in sound as the wash action pauses and switches to the other arm.
  9. The dishwasher may pause during the cycle while water is being heated. Wash action will continue during this time.
  10. Rinse aid is automatically dispensed in the final rinse to aid in drying.

Operating Instructions

Getting Started

  1. Load dishwasher (See Preparing and Loading Dishes).
  2. Add detergent (See Dishwasher Dispenser & Detergents).
  3. Add rinse aid, if needed (See Rinse Aid).
  4. Turn dial clockwise to select cycle (See Cycle Chart) or number of hours for wash delay.
  5. Select desired OPTIONS. The indicator will show red when selected.
  6. If using WASH DELAY, go to step number 8.
  7. Run hot water faucet nearest dishwasher until water is hot. Turn water off.
  8. To start, close door to latch.

Wash Delay

Allows you to delay starting the POTS PANS cycle.

Plate Warmer

For warming dishes and serving plates before serving hot foods:

Status Indicator Lights

The ON indicator light will come on when the dial is turned to WASH DELAY or to the selected cycle. The light will stay on until the end of the cycle.

The WATER HEATING light indicates the cycle is being extended to heat the water to the proper temperature in the main wash and/or final rinse, based on options selected.

Control panel diagram showing Vent, Latch, Options, Cycle Dial, and Indicator Lights.

Operating Instructions (continued)

Cycle Chart

Cycle To Select Cycle Water (approx.) Time* (minutes) Washes/ Rinses
POTS PANS
For pots, pans, casseroles and dinnerware with dried-on or baked-on soils.
• Turn dial to POTS PANS.
• Select HEATED WASH ON option.
• Select other desired OPTIONS.
7.2 gal.
27.3 liters
83 2 washes
4 rinses
NORMAL WASH
For regularly soiled dishes and silverware.
• Turn dial to NORMAL WASH.
• Select desired OPTIONS.
6.0 gal.
22.7 liters
77 2 washes
3 rinses
LIGHT WASH
For lightly soiled and pre-rinsed dishes and silverware.
• Turn dial to LIGHT WASH.
• Select desired OPTIONS.
4.8 gal.
18.2 liters
71 1 wash
3 rinses
WATER MISER
For lightly soiled or pre-rinsed dishes and silverware. This cycle uses less hot water.
• Turn dial to WATER MISER.
• Select desired OPTIONS.
3.7 gal.
14.0 liters
63 1 wash
2 rinses
RINSE HOLD
For rinsing dishes that will be washed later.
• DO NOT USE detergent.
• Turn dial to RINSE HOLD.
• Select HEATED DRY OFF option.
1.2 gal.
4.5 liters
12 1 rinse

* Includes dry time.

Option Selections

Heated Wash Option

When HEATED WASH ON option is selected, the dishwasher heats the water in the main wash to approximately 140°F (60°C). Wash action will continue but timer will not advance until proper temperature is reached. The hotter water provided by this option helps activate dishwasher detergent to clean food grease and soil from dishes. HEATED WASH ON option can be used with any cycle except RINSE HOLD.

To turn off option, select HEATED WASH OFF.

Heated Rinse Option

When HEATED RINSE ON option is selected, the dishwasher heats the water in the final rinse to approximately 140°F (60°C). This will speed drying and reduce spotting. HEATED RINSE ON option can be used with any cycle except RINSE HOLD.

To turn off option, select HEATED RINSE OFF.

Heated Dry Option

HEATED DRY ON option provides faster drying since the heating element is on during the drying portion of cycle.

HEATED DRY OFF option saves electricity since the heating element is off during the drying portion of cycle. To speed drying process, open the door slightly after the cycle is complete. Some water droplets may remain on door and tub and in areas where dishes touch silverware basket and rack.

With either option, you may see water vapor coming from vent during the drying portion of the cycle. The vent is closed during washing to hold moisture and sound inside and then opens for drying.

The drying option may be changed at any time during the cycle and affects only the drying period.

Preparing and Loading Dishes

Dish Preparation

Scrape away large pieces of food, bones, pits, toothpicks, etc. The continuous filtered wash system will remove remaining food particles. Burned-on foods should be loosened before loading. Empty liquids from glasses and cups.

Foods such as mustard, mayonnaise, vinegar, lemon juice and tomato based products may cause discoloration of stainless steel and plastics if allowed to sit for a long period of time. Unless the dishwasher is to be operated at once, it is best to rinse off these food soils.

Diagram shows how to load the top rack. Long-handled knives and utensils can be placed in the top rack. Ensure nothing protrudes through the bottom of the rack to block the middle spray arm rotation. The diagram also shows a "10 place setting" illustration.

Loading the Top Rack

Features and appearance of racks and silverware basket may vary from your model.

Important: Do not cover the funnel when loading.

The top rack is designed for flexibility in loading a wide variety of items including cups, glasses, stemware, small plates, bowls, etc.

Preparing and Loading Dishes (continued)

Some models have a fold-down cup shelf or a cup shelf/stemware holder. They can be used to load two levels of cups, juice glasses, and other short items. Stagger items on upper level so that water can reach all inside surfaces. Fold up to load tall glasses.

Loading the Bottom Rack

Features and appearance of racks and silverware basket may vary from your model.

The bottom rack is best for plates, saucers, bowls, and cookware. Large items should be placed along the edge so they do not block the spray arm rotation. For best results, place bowls, casseroles, and sauce pans with soiled surface facing down or toward the center. Tilt slightly for better drainage.

Make sure tall items do not block spray arm rotation.

Be sure pan handles do not protrude through the bottom of the rack and block the spray arm rotation.

Diagram shows the bottom rack loaded with plates, bowls, and cookware, illustrating proper placement for drainage and spray arm clearance. The diagram also shows a "10 place setting" illustration.

Preparing and Loading Dishes (continued)

Loading the Silverware Basket

[CAUTION: Cut Injury]

Load the silverware basket while it is in the bottom rack or take the basket out for loading on a counter or table.

Place small items like baby bottle caps, jar lids, corn cob holders, etc., in a covered section. Close the cover to hold small items in place.

When covers are up, mix items in each section of the basket with some pointing up and some down to avoid nesting. Water spray cannot reach nested items.

Diagram shows a silverware basket with various utensils loaded. Another diagram illustrates how to remove the small basket.

To remove small basket:

  1. Hold the center basket and one small basket. Slide the small basket back to release the tabs from the corresponding slots.
  2. Pull the baskets apart.

Use suggested loading patterns, as shown, to increase washability of your silverware.

Be sure nothing protrudes through bottom of basket or rack to block the spray arm.

Do not mix silver and stainless to avoid damaging the silver finish.

The silverware basket can be separated and placed in several locations in the bottom rack. Load silverware in all sections or just one, depending on your load.

Adding a Dish

To add or remove items after wash cycle starts:

Dishwasher Dispenser & Detergents

Filling the Detergent Dispenser

The detergent dispenser has one covered and one uncovered cup. Detergent in the uncovered cup falls into the dishwasher when the door is closed. The covered cup opens automatically to release detergent.

How much Detergent to use

The amount of detergent to use depends on the water hardness. Water hardness is measured in grains per gallon. Using too little detergent can result in poor cleaning and hard water filming or spotting. Using too much detergent in soft water can cause a permanent film called etching. Your local water company, water softener company or county extension agent can tell you the water hardness in your area.

Diagram shows the detergent dispenser with labels: Cover Latch, Main Wash Cup, Cover, Pre Wash Cup, and markings for REGULAR and ULTRA.

Detergent Usage Guide

Cycle Soft Water (0-3 grains) Medium Hard Water (4-8 grains) Hard Water (9-12 grains) Very Hard Water* (over 12 grains)
Pots Pans or Normal Wash 2 teaspoons (each cup-1/4 full) 5 teaspoons (each cup-fill to line above "Regular") 8 teaspoons (each cup-completely full) Each Cup-Completely Full (water softener recommended)
Light Wash or Water Miser 2 teaspoons (Main Wash cup-1/4 full) 5 teaspoons (Main Wash cup-fill to line above "Regular") 8 teaspoons (Main Wash cup-completely full) Main Wash Cup-Completely Full (water softener recommended)
Rinse Hold No Detergent No Detergent No Detergent No Detergent (water softener recommended)

*Note: For very hard water, detergent alone may not be enough. A water softener is recommended to improve water quality and dishwashing performance. Try adding more detergent at the beginning of the main wash portion of the cycle. As a rule, use 1 teaspoon for each grain above 12. Unlatch the door, open slowly and add detergent to the bottom of the tub. Close the door to latch and the dishwasher will continue through the cycle.

Dishwasher Dispenser & Detergents (continued)

Rinse Aid

Rinse aid greatly improves drying and reduces water spots and filming. Water "sheets" off dishes rather than forming water droplets that cling and leave spots.

A dispenser, located next to the detergent cup, automatically releases a measured amount of rinse aid during the last rinse. If spotting and poor drying are problems, increase the amount of rinse aid dispensed by rotating the dial to a higher number. The dial is located under the dispenser cap. The indicator will be dark when full and will show clear when it is time to refill.

To add liquid rinse aid, turn dispenser cap 1/4 turn counterclockwise and lift out. Pour in rinse aid until liquid touches the indicated fill level. Replace cap.

Do not overfill since this can cause oversudsing. Wipe up any spills with a damp cloth.

The dispenser holds enough for 35 to 140 washes, depending on setting.

Diagram shows the rinse aid dispenser opening, indicator, adjustable setting dial (1-4), and dispenser cap.

Factors Affecting Performance

Water Pressure

The hot water line to dishwasher must provide water pressure between 20 and 120 psi.

Low water pressure may occur when laundry or showers are in operation. Wait until water use is reduced before starting dishwasher.

Water Temperature

Hot water is needed for best dishwashing and drying results. Water entering dishwasher should be 120°F (49°C) to give satisfactory results.

To check water temperature entering dishwasher:

Important: Before starting a cycle, run hot water to clear cool water from pipe.

Care and Cleaning

[WARNING] Burn Hazard

Allow heating element to cool before cleaning the interior. Failure to do so can result in burns.

Outside

Occasionally wipe with a mild nonabrasive detergent and water. Rinse and dry.

Inside

The inside of the dishwasher is self-cleaning with normal use. If needed, clean around the tub gasket area with a damp cloth.

The filter is self-cleaning. A glass trap located in the center of the filter is designed to collect pieces of broken glass, straws, bones and pits. To remove items in glass trap, grasp handle, lift out, empty and replace.

Note: Hard water may cause lime deposit buildup on the interior of the dishwasher. For cleaning instructions see "Removing Spots and Film" section.

Overfill Protector

Keeps dishwasher from overfilling and is located in the left front corner of the tub.

Care of Drain Air Gap

If a drain air gap was installed for your built-in dishwasher, check to make sure it is clean so the dishwasher will drain properly. A drain air gap is usually mounted on countertop and can be inspected by removing the cover. This is not part of your dishwasher and is not covered by warranty.

[CAUTION] Property Damage Hazard

Freezing temperatures may cause water lines to rupture. Be sure all supply lines to and circulating lines within dishwasher are protected. Failure to do so could result in property damage.

Winterizing

A dishwasher left in an unheated place should be protected from freezing. Have a qualified person do the following:

To Disconnect Service:

  1. Turn off electrical power to the dishwasher at the supply source by removing fuses or tripping circuit breaker.
  2. Shut off water supply.
  3. Place a pan under the inlet valve. Disconnect water line from inlet valve and drain into pan.
  4. Disconnect drain line from pump and drain water into pan.

Note: See Installation Instructions for more details.

To Restore Service:

  1. Reconnect the water, drain and electrical power supply.
  2. Turn on water and electrical power supply.
  3. Fill both detergent cups and run dishwasher through a NORMAL cycle.
  4. Check connections to make sure they do not leak.

Note: See Installation Instructions for more details.

Solutions to Common Dishwashing Problems

Before calling for service, review this list. It may save you both time and expense. This list includes common experiences that are not the result of defective workmanship or material in your dishwasher.

Food Soils Left on Dishes

Dishes not Dry

Glassware/Flatware Spotted or Cloudy

Dishware Chipped

Dishware Stained or Discolored

Etching

Detergent Left in Cups

Solutions to Common Dishwashing Problems (continued)

Dishwasher Leaks

Normal Sounds You Will Hear

Water in Bottom of Tub

Vapor at Vent

Dishwasher Won't Run

Dishwasher Does Not Drain Properly

Cycle Takes a Long Time

Dishwasher Won't Fill

Dishwasher Has an Odor

Stains on Tub Interior

Washing large amounts of dishware with tomato based soil can cause a pink/orange appearance. This will not affect performance and will gradually fade over time. Pre-rinsing or using the RINSE HOLD cycle will reduce the chance of staining. Using the HEATED DRY OFF option will lessen staining.

Solutions to Common Dishwashing Problems (continued)

Removing Spots and Film

Hard water can cause lime deposit buildup on the interior of the dishwasher. Dishes and glasses may also get spots and film for a number of reasons. (See Glassware/Flatware Spotted or Cloudy section.) To remove buildup, spots and film, clean using the following instructions:

  1. Load clean dishes and glasses in normal manner. Do not load any metal utensils or silverware.
  2. Do not add detergent.
  3. Select the POTS PANS cycle. Close and latch door.
  4. Allow dishwasher to run for 20 minutes to reach the main wash portion of cycle.
  5. Unlatch and open door and pour 2 cups of white vinegar into the bottom of dishwasher.
  6. Close and latch door and allow cycle to finish.

Note: If these conditions persist, a home water softener should be considered.

To customize your dishwasher to match your cabinets:

Get it fixed, at your home or ours!

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Call anytime, day or night (U.S.A. and Canada)

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For repair of carry-in products like vacuums, lawn equipment, and electronics, call or go on-line for the location of your nearest Sears Parts & Repair Center.

1-800-488-1222

Call anytime, day or night (U.S.A. only)

www.sears.com

To purchase a protection agreement (U.S.A.) or maintenance agreement (Canada) on a product serviced by Sears:

1-800-827-6655 (U.S.A.) | 1-800-361-6665 (Canada)

Para pedir servicio de reparación a domicilio, y para ordenar piezas: 1-888-SU-HOGAR™ (1-888-784-6427)

Au Canada, pour service en français: 1-800-LE-FOYER™ (1-800-533-6937)

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