Kenmore Dishwasher

Use & Care Guide

Model/Modelo/Modèle: 587.14432, 587.14439, 587.17252, 587.17259

Sears Dishwasher Warranty

FULL ONE -YEAR WARRANTY ON DISHWASHER

For one year from the first day of use in your home, Sears will repair, free of charge, defects in material or workmanship which appear in this dishwasher.

FULL TEN-YEAR WARRANTY AGAINST LEAKS IN THE TUB AND INNER DOOR PANEL

For ten years from the first day of use in your home, if a leak should occur as a result of failure of the tub or inner door panel due to cracking, chipping, or peeling, Sears will replace, free of charge, the tub or inner door panel.

If the dishwasher is subjected to other than private family use, the above warranty coverage is effective for only 90 days.

Warranty service is available by contacting the nearest Sears Service Center/Department in the United States. This warranty applies only while this product is in use in the United States.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Sears, Roebuck and Co.,
Dept. 817WA,
Hoffman Estates, IL 60179

The model number of your automatic dishwasher is found on the serial plate fastened to the tub wall just inside the dishwasher door.

All repair parts are available for immediate purchase or special order when you visit your nearest Sears Service Center, or the Service Department at most Sears Stores. To request service or order parts by phone, call the toll free numbers listed on the back cover.

When requesting service or ordering parts, always provide the following information:

Important Safety Instructions

WARNING This symbol will help alert you to such dangers as personal injury, burns, fire and electrical shock.

WARNING To reduce the risk of fire, electrical shock, or injury when using your dishwasher, follow basic precautions including the following:

SAVE THESE INSTRUCTIONS

Dishwasher Features

Your dishwasher cleans by spraying a mixture of hot, clean water, and detergent against the soiled surfaces of your dishes and tableware. Each cycle starts with a pre-drain. Next, the dishwasher fills with water to a level even with the heating element. This water is constantly pumped through the rotating spray arm and center wash tower and sprayed onto the dishes. Soiled water is pumped out and replaced with clean water during a cycle. The number of water fills depends upon the cycle being used.

Key components include:

Control Panel

The control panel features cycle selection (POTS PANS, HEAVY WASH, NORMAL WASH, WATER MISER, RINSE HOLD) and options (WATER HEAT, NO HEAT DRY, RESET OPTIONS). A dial is used to select cycles, set wash delay, or choose plate warmer functions.

Operating Instructions

Getting Started

  1. Load dishwasher (See Preparing and Loading Dishes).
  2. Add detergent (See Dishwasher Dispenser & Detergents).
  3. Add rinse aid, if needed (See Rinse Aid).
  4. Select wash cycle (See Cycle Chart).
  5. Select desired energy OPTIONS (See Energy Options).
  6. For portable models, see page 12 for connection instructions.
  7. If using Wash Delay, proceed to step 9.
  8. Run hot water faucet nearest dishwasher until water is hot. Turn water off.
  9. To start, close door to latch. The ON indicator light will glow throughout the wash, rinse, and dry portions of the cycle.

Wash Delay

Allows you to delay starting the POTS PANS or NORMAL WASH cycle.

Plate Warmer

For warming dishes and serving plates before serving hot foods.

Cycle Chart

CycleDescriptionTo Select CycleWater (approx.)Time (approx.)Washes/ Rinses
Pots PansFor pots, pans, casseroles and dinnerware with dried-on or baked-on soils.Press POTS PANS button.
Select desired OPTIONS.
Turn dial to POTS PANS.
9.3 gal. (35.2 liters)90 min.*2 washes
5 rinses
Heavy WashFor heavily soiled dishes and silverware.Press POTS PANS button.
Select desired OPTIONS.
Turn dial to HEAVY WASH.
8.0 gal. (30.3 liters)84 min.*2 washes
4 rinses
Normal WashFor regularly soiled dishes and silverware.Press NORMAL WASH button.
Select desired OPTIONS.
Turn dial to NORMAL WASH.
6.7 gal. (25.4 liters)78 min.*2 washes
3 rinses
Water MiserFor lightly soiled or pre-rinsed dishes and silverware.Press NORMAL WASH button.
Select desired OPTIONS.
Turn dial to WATER MISER.
5.3 gal. (20.1 liters)72 min.*1 wash
3 rinses
Rinse HoldFor rinsing dishes that will be washed later.DO NOT USE detergent.
Press NORMAL WASH button.
Select NO HEAT DRY option.
Turn dial to RINSE HOLD.
1.3 gal. (4.9 liters)9 min.1 rinse

* Includes dry time.

Energy Options

Water Heat Option

When WATER HEAT option is selected, the heating element in the bottom of the tub will raise the main wash water temperature to approximately 140°F. Wash action will continue but the timer will not advance until this water temperature has been reached. The hotter water provided by this option helps activate dishwasher detergent to clean food grease and soil from dishes. WATER HEAT option can be used with any cycle except RINSE HOLD.

The WATER HEAT light will glow until the water temperature reaches 140°F. To turn off the option, press RESET OPTIONS.

No Heat Dry Option

NO HEAT DRY option saves electricity. The heating element stays off during the drying portion of the cycle. Additional drying time may be required, with the door open, to completely air dry dishes. Some water droplets may remain on the door and in areas where dishes touch the dishwasher basket or rack.

To turn NO HEAT DRY option off and select a heated drying cycle, push the RESET OPTIONS button. If NO HEAT DRY option is not selected, a heated drying cycle is automatically provided. NO HEAT DRY option must be selected with the RINSE HOLD cycle.

The drying option may be changed at any time during the cycle and affects only the drying period.

Preparing and Loading Dishes

Dish Preparation

It is not necessary to rinse dishes before putting them into the dishwasher. Just remove large pieces and quantities of food, bones, pits, etc. Empty glasses and cups. It may be necessary to presoak or lightly scour firmly cooked-on or baked-on foods.

Foods such as mustard, mayonnaise, vinegar, lemon juice and tomato-based products may cause discoloration of stainless steel and plastics if allowed to sit for a long period of time. Unless the dishwasher is to be operated at once, it is best to rinse off these food soils.

Loading the Top Rack

Loading the Bottom Rack

Diagram Description: A diagram shows a loaded bottom rack with plates, bowls, and pots. Another diagram illustrates the silverware basket.

Loading the Silverware Basket

Important: DO NOT block the center area of the lower rack when loading. Because the center wash tower extends through this area, blockage may result in poor cleaning.

Diagram Description: A diagram shows the center area of the lower rack with a warning "Do NOT block center area."

Adding a Dish

  1. Make sure there is a full wash cycle yet to be completed so that any added items are thoroughly washed and rinsed.
  2. Unlatch door and wait for water action to stop.
  3. Open door and add dish.
  4. Firmly close door to latch and resume cycle.

Dishwasher Dispenser & Detergents

Filling the Detergent Dispenser

The detergent dispenser has one covered and one uncovered cup. Detergent in the uncovered cup falls into the dishwasher when the door is closed. The covered cup opens automatically to release detergent.

How much Detergent to use

The amount of detergent to use depends on the water hardness. Water hardness is measured in grains per gallon. Using too little detergent can result in poor cleaning and hard water filming or spotting. Using too much detergent in soft water can cause a permanent film called etching. Your local water company, water softener company, or county extension agent can tell you the water hardness in your area.

Diagram Description: A diagram shows the detergent dispenser with labels for Pre Wash Cup, Cover Latch, Main Wash Cup, and Cover. A note indicates to open the cover by pressing the latch.

Detergent Usage Guide

CycleSoft Water (0-3 grains)Medium Hard Water (4-8 grains)Hard Water (9-12 grains)Very Hard Water* (over 12 grains)
Pots Pans
Heavy Wash
Normal Wash
2 teaspoons (each cup-1/4 full)5 teaspoons (each cup-fill to line "Regular")8 teaspoons (each cup-completely full)Each Cup-Completely Full (water softener recommended)
Water Miser2 teaspoons (Main Wash cup-1/4 full)5 teaspoons (Main Wash cup-fill to line "Regular")8 teaspoons (Main Wash cup-completely full)Main Wash Cup-Completely Full (water softener recommended)
Rinse HoldNo DetergentNo DetergentNo DetergentNo Detergent (water softener recommended)

*Note: For very hard water, detergent alone may not be enough. A water softener is recommended to improve water quality and dishwashing performance. Try adding more detergent at the beginning of the main wash portion of the cycle. As a rule, use 1 teaspoon for each grain above 12. Unlatch the door, open slowly and add detergent to the bottom of the tub. Close the door to latch and the dishwasher will continue through the cycle.

Dishwasher Dispenser & Detergents (continued)

Rinse Aid

Rinse aid greatly improves drying and reduces water spots and filming. Water "sheets" off dishes rather than forming water droplets that cling and leave spots.

A dispenser, located next to the detergent cup, automatically releases a measured amount of rinse aid during the last rinse. If spotting and poor drying are problems, increase the amount of rinse aid dispensed by rotating the dial to a higher number. The dial is located under the dispenser cap. The indicator will be dark when full and will show clear when it is time to refill.

To add liquid rinse aid, turn dispenser cap 1/4 turn counterclockwise and lift out. Pour in rinse aid until liquid touches the indicated fill level. Replace cap.

Do not overfill since this can cause oversudsing. Wipe up any spills with a damp cloth.

The dispenser holds enough for 35 to 140 washes, depending on setting.

Diagram Description: A diagram shows the rinse aid dispenser with labels for Dispenser Opening, RINSE AID, FILL LEVEL (with numbers 1-4), Indicator, Adjustable setting, and Dispenser Cap.

Factors Affecting Performance

Water Pressure

Water pressure should be between 20 and 120 pounds per square inch. Low water pressure occurs most often during periods of high water consumption, such as when laundry or showers are being done. To determine if you have enough water pressure, put a 2-quart container under a fully opened hot water faucet nearest the dishwasher. It should fill in less than 14 seconds. Be sure all other faucets are turned off during the test.

Diagram Description: A diagram illustrates the water pressure test, showing a faucet filling a 2-quart container, with markings for 1 Qt and 2 Qt.

Water Temperature

Hot water is needed for best dishwashing and drying results. Water entering the dishwasher should be 120°F to give satisfactory results. Improved performance may be obtained by raising water temperature to 140°F. Water temperature should not exceed 160°F. Check your water heater for proper temperature.

To check water temperature entering the dishwasher, turn on the hot water faucet nearest the dishwasher for several minutes to clear cool water from the water pipes. Place a glass under the faucet and use a candy or meat thermometer to check the temperature of the water collected.

If the temperature is below 120°F (49°C), have a qualified person raise the hot water heater thermostat setting.

Do not operate the dishwasher during or just after other heavy use of hot water, such as laundry or bathing.

Important: Before starting a cycle, run hot water through the faucet to clear cool water from the pipe.

Care and Cleaning

WARNING Burn Hazard: Allow heating element to cool before cleaning the interior. Failure to do so can result in burns.

If hard water causes lime deposit buildup, clean using the following instructions:

  1. After dishwasher begins to fill, open door and pour 2 cups of white vinegar into the dishwasher. Do not add dishes or detergent.
  2. Run through any full wash cycle.

If further interior cleaning is felt to be needed, general household spray cleansers are recommended. Follow manufacturer's directions.

Important: The dishwasher motor is permanently lubricated at the factory and does not need to be oiled.

Float

The float is used to measure water level in the dishwasher. See page 4 for location.

Diagram Description: A diagram shows the float mechanism with labels for Float, Float Guide, Locking Tabs, and indicates where particles are collected. It shows how to pull up to remove and push down to replace.

Cleaning the Pump and Spray Arm

Your dishwasher will flush away all normal food soils. However, objects (bones, fruit pits, etc.) may collect in openings and should be removed periodically to avoid clogging the drain system.

Diagram Description: A diagram shows the internal components of the dishwasher tub, including the Tower, Spray Arm, Heating Element (caution), and Pump Opening.

  1. Remove tower base by turning counterclockwise.
  2. Remove locknut and spray arm.
  3. Clean out spray arm holes.
  4. Clean in and around pump openings.
  5. Replace spray arm and securely tighten locknut. Spray arm should rotate freely.
  6. Replace tower base.

Care of Drain Air Gap

If a drain air gap was installed for your built-in dishwasher, check to make sure it is clean so the dishwasher will drain properly. Drain air gaps are usually mounted on the countertop and can be inspected by removing the cover. A drain air gap is not part of your dishwasher and is not covered by this warranty.

Care and Cleaning continued

CAUTION Property Damage Hazard: Freezing temperatures may cause water lines to rupture. Be sure all supply lines to and circulating lines within the dishwasher are protected. Failure to do so could result in property damage.

Winterizing

A dishwasher that will not be used for an extended length of time or is located where temperatures may fall below freezing must be winterized.

Winterizing the Built-in Dishwasher

  1. Turn off water supply.
  2. Pour one gallon of nontoxic RV or Marine water system antifreeze (available from a hardware or recreational vehicle store) into the bottom of the tub.
  3. Set for any wash cycle. Close door. Allow dishwasher to run for 3 minutes to distribute antifreeze into the dishwasher's water system.

Before the unit is put back into use, antifreeze must be removed. To remove, fill both detergent cups with dishwasher detergent and operate through a complete normal cycle without dishes.

Winterizing the Portable/ Convertible Dishwasher

  1. Connect coupler and hose assembly to faucet. Do not turn on water.
  2. Plug the electrical cord into a properly grounded electrical outlet.
  3. Pour one gallon of nontoxic RV or Marine water system antifreeze (available from a hardware or recreational vehicle store) into the bottom of the tub.
  4. Set for any wash cycle. Close door. Allow dishwasher to run for 3 minutes. This will distribute antifreeze into the dishwasher's water system.
  5. Unplug the electrical cord.
  6. Disconnect hoses from water supply and drain water from hoses. Return hoses to storage compartment.

Before the unit is put back into use, antifreeze must be removed. To remove, fill both detergent cups with dishwasher detergent and operate through a complete normal cycle without dishes.

Vacation Time

If your dishwasher will not be used for more than one week, turn off the water supply to the dishwasher. Turn the dishwasher circuit breaker to the "OFF" position.

Installing Wood Panels

A panel of up to 3/16" thickness may be used in place of the panels furnished with your dishwasher. You will need a wood decorator trim kit. Call 1-800-FON-PART (1-800-366-7278) to order kit number 154422801.

Note: Door springs will need to be adjusted to balance the weight of panels. See the Installation Instructions.

Door and Access Panel Dimensions

Connecting and Disconnecting the Portable/ Convertible Dishwasher

The portable/convertible dishwasher must be connected to a faucet and electrical outlet each time it is used. Follow directions on this page to properly connect dishwasher.

IMPORTANT: Make sure door is latched before moving dishwasher.

Faucet Adapter Assembly (Figure A)

The power cord, faucet coupler and hoses are located in a compartment in the back of the dishwasher. A special adapter must be installed on the faucet before you can connect the dishwasher (Figure A).

  1. Remove faucet adapter assembly from literature package.
  2. Unscrew existing sink faucet aerator.
  3. Check faucet spout to see if threads are inside or outside.
    • If threads are on the inside of the faucet spout, use both thick and thin rubber washers.
    • If threads are on the outside of the faucet spout, use thin rubber washer only.
    • If faucet has no threads, an adapter kit with instructions for attachment to a non-threaded spout is available at most hardware stores.
  4. Assemble faucet spout as shown in Figure A. Make sure the two brass screens are located below the rubber washers.

Diagram Description: Figure A shows the Faucet Adapter Assembly with parts labeled: FOR INSIDE THREADED FAUCET, FOR OUTSIDE THREADED FAUCET, USE THIN WASHER ONLY, ADAPTER, USE THICK AND THIN WASHERS, TWO BRASS SCREENS SHOULD BE BELOW THE RUBBER WASHERS.

Connecting the Portable Faucet Adapter Assembly (Figure B)

Diagram Description: Figure B shows the connection of the Faucet Adapter Assembly to a faucet.

Connecting the Portable/Convertible Dishwasher

  1. Run water at faucet until it is hot. Turn off faucet.
  2. Pull hoses out of compartment.
  3. Push collar down and slip faucet connector onto faucet adapter (Figure B).
  4. When connector snaps into place, release collar.
  5. Slowly turn on hot water all the way.
  6. Plug power cord into grounded outlet.

Disconnecting the Portable/Convertible Dishwasher

  1. When cycle has finished, turn off hot water.
  2. Press red button on coupler to release water pressure.
  3. Press down on collar to release coupler.
  4. Empty remaining water from coupler and return it to compartment.
  5. Unplug power cord and return it to compartment.

IMPORTANT: A sink spray hose can burst due to constant water pressure while in use. If your spray hose is installed on the same water line as the dishwasher, it is your responsibility to disconnect the sink's spray hose and to plug the hole.

Electrical Connection for a Portable/Convertible Dishwasher

An electrical supply of 120 volts, 60 Hz, AC only, 15 amps is required. For your safety, the dishwasher must be grounded. If there is a malfunction or breakdown, grounding will reduce the risk of electrical shock. This dishwasher has a power cord with a 3-prong grounding plug. It must be plugged into a mating 3-prong grounding type receptacle, installed and grounded in accordance with the National Electrical Code and any local codes and ordinances.

WARNING Electric Shock Hazard: Avoid fire hazard or electrical shock. Do not use an adapter plug, extension cord or remove grounding prong from electrical power cord. Failure to follow this warning can cause serious injury, fire or death.

Diagram Description: A diagram shows a grounding type wall receptacle and a power supply cord with a 3-prong grounding plug. Text warns not to cut, remove, or bypass the grounding prong.

To Convert a Portable Model to a Built-in

Your portable dishwasher can be installed under the counter. A conversion kit is required and is available at your Sears Service Center - Part No. 154400101.

IMPORTANT: Do not use the portable water supply hose for permanent installation. It may burst. Complete instructions are in the conversion kit.

Common Dishwashing Problems and Solutions

Common Dishwashing Problems and Solutions continued

Troubleshooting

Before calling for service, review this list. It may save you both time and expense. This list includes common experiences that are not the result of defective workmanship or material.

Noise problems?

It is normal to hear swishing and pulsating sounds. These sounds mean that water is circulating through the dishwasher.

It is normal to hear motor sounds before water enters the tub.

Loud ticking usually means something is hitting the wash arm. See Preparing and Loading Dishes.

Vibrating or rattling sounds can mean dishes are touching each other. See Preparing and Loading Dishes.

Operating problems?

Be sure door is firmly closed. It is normal for the dishwasher to pause between cycles.

Leaking?

Check for items sticking out of the dishwasher that could prevent the door from closing and sealing properly. Use only fresh dishwashing detergent to avoid oversudsing.

Water coming through door vents?

When a dish is added after starting the dishwasher, wait a few seconds before latching the door. This permits entering cold air to expand slowly inside the dishwasher.

Dishes not dry?

Check to see if the rinse aid dispenser needs refilling. Hot water temperature may be too low (min. 120°F / 49°C). If NO HEAT DRY option is being used, additional drying time may be required with the door open.

Water in tub?

A small amount of water in the bottom of the tub is normal. It keeps the water seal lubricated.

Detergent left in cup?

Detergent may be too old. Discard old detergent. Use fresh detergent.

Dishes may not be loaded properly. Be sure items do not protrude from the front of the bottom rack preventing the detergent cup from opening.

Warranty Service (Canada)

SEARS CANADA INC.
222 Jarvis Street
Toronto, Ontario M5B 2B8

Full One Year Warranty on Dishwashers
For one year from the first day of installation, Sears will repair, free of charge, defects in materials or workmanship.

Ten Year Warranty Against Leaks in the Tub and Inner Door Panel
For ten years from the first day of installation, if a leak should occur as a result of failure of the polypropylene tub or inner door panel due to cracking, chipping or peeling, Sears will replace, free of charge, the tub or inner door panel. Note: Year two through ten parts only coverage for tub or inner door panel.

No warranty for commercial usage.

Warranty Service is available by contacting the nearest Sears Service Center in Canada.

For parts and service call toll free 1-800-4-MY-HOME® (1-800-469-4663).

This warranty applies only while the product is in use in Canada.

This warranty gives you specific legal rights, and you may also have other rights which vary from province to province.

Service Information

Your Home
For repair – in your home – of all major brand appliances, lawn and garden equipment, or heating and cooling systems, no matter who made it, no matter who sold it!

For the replacement parts, accessories and owner's manuals that you need to do-it-yourself.

For Sears professional installation of home appliances and items like garage door openers and water heaters.

1-800-4-MY-HOME® (1-800-469-4663)
Call anytime, day or night (U.S.A. and Canada)
www.sears.com | www.sears.ca

Our Home
For repair of carry-in products like vacuums, lawn equipment, and electronics, call or go on-line for the location of your nearest Sears Parts & Repair Center.

1-800-488-1222
Call anytime, day or night (U.S.A. only)
www.sears.com

To purchase a protection agreement on a product serviced by Sears:

1-800-827-6655 (U.S.A.) | 1-800-361-6665 (Canada)

Para pedir servicio de reparación a domicilio, y para ordenar piezas:
1-888-SU-HOGARSM
(1-888-784-6427)

Au Canada, pour service en français:
1-800-LE-FOYERMC
(1-800-533-6937)
www.sears.ca

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