Insignia LED TV User Guide
Illustrations in this guide are provided for reference only and may differ from actual product appearance. Product design and specification may be changed without notice. Before using your new product, please read these instructions to prevent any damage.
Child Safety: Proper Television Placement Matters
The Consumer Electronics Industry cares about making home entertainment safe and enjoyable. All televisions, new and old, must be supported on proper stands or installed according to manufacturer recommendations. Improper placement on furniture may lead to the TV falling and causing injury.
Tune In To Safety:
- Always follow manufacturer recommendations for safe installation and use.
- Never allow children to climb on or play on the television or furniture.
- Never place the TV on furniture that can easily be used as steps.
- Always install the TV where it cannot be pushed, pulled over, or knocked down.
- Always route cords and cables to prevent tripping hazards.
Wall or Ceiling Mount Your Television:
- Contact your retailer for professional installation if unsure.
- Use a mount recommended by the manufacturer and safety certified.
- Follow all instructions from TV and mount manufacturers.
- Ensure the wall or ceiling is appropriate for mounting.
- Televisions are heavy; a minimum of two people are required for mounting.
Moving an Older Television:
- Place older CRT televisions on sturdy, appropriate furniture.
- Never place older CRT TVs on dressers where children might climb.
- Ensure older CRT TVs do not hang over the edge of furniture.
Important Safeguards
Electric Shock Hazard: To reduce the risk of fire or electric shock, do not remove covers or expose the device to rain or moisture. No user-serviceable parts are inside. Refer servicing to qualified technicians.
CAUTION: Risk of electric shock. Do not open.
WARNING: Stability Hazard. A falling television can cause serious injury or death. Take precautions:
- Always use recommended stands or mounting methods.
- Use furniture that can safely support the TV.
- Ensure the TV is not overhanging the edge of furniture.
- Educate children about climbing dangers.
- Route cords to prevent tripping.
- Never place the TV in an unstable location.
- Anchor furniture and TV if placing on tall furniture.
- Never place the TV on cloth or materials between the TV and furniture.
- Never place items that might tempt children to climb on top of the TV or furniture.
Lightning: For protection during lightning storms or when unused for long periods, unplug the TV and disconnect antenna/cable systems.
Power Lines: Keep outdoor antennas away from overhead power lines. Contact with power lines can be fatal.
Handling the LCD Panel: The screen is made of glass. Do not drop, hit, or press hard against the panel. If broken, be careful of broken glass and do not touch the liquid inside, as it may cause skin inflammation. If liquid contacts mouth or eyes, seek medical attention.
Replacement Parts: Use only manufacturer-specified replacement parts.
Safety Check: After service, ensure the TV is in correct operating condition.
Power Source: Operate only from the indicated power source.
Servicing: Do not perform servicing beyond operating instructions unless qualified.
Damage Requiring Service: Unplug the TV and refer servicing to qualified personnel if the power cord/plug is damaged, liquid has spilled, objects have fallen in, TV is exposed to rain/water, TV does not operate normally, TV has been dropped or damaged, or exhibits a distinct change in performance.
Outdoor Antenna Grounding: Ground antenna/cable systems for protection against voltage surges and static charges. Refer to Article 810 of the National Electrical Code (ANSI/NFPA No. 70) for grounding details.
Note to CATV system installer: Ground cable must connect to the building's grounding system near cable entry. Refer to Article 820 of the National Electrical Code (ANSI/NFPA No. 40).
Condensation
Moisture can form if the TV is moved from cool to warm surroundings or if room temperature rises suddenly. This may impair performance. Allow the TV to acclimate for about an hour before use, or ensure gradual temperature rise. Condensation may also form from air conditioner breeze; relocate the TV if this occurs.
Mobile Telephone Warning
Keep cordless and cellular telephones away from the TV to avoid interference, operating problems, or damage.
End of Life Directives
Your TV may contain regulated materials. It also contains recyclable materials. Contact local authorities for disposal or recycling information.
Non-Active Pixels
The LCD panel has millions of transistors. Occasionally, a few non-active pixels (fixed blue, green, or red points) may appear. These do not affect performance and are not considered defects.
Introduction
Congratulations on your Insignia TV! It features the Fire TV Experience Built-In and Voice Remote with Alexa.
Get the Most Out of Your TV:
- Access Your Favorite Content: Fire TV integrates live TV and streaming content, offering thousands of channels, apps, and Alexa skills.
- Unlimited Entertainment: Watch over 500,000 movies and TV episodes from services like Netflix, Prime Video, Hulu, PlayStation Vue, and HBO.
- Control It All With Your Voice: Use the Voice Remote with Alexa to control playback, launch apps, search content, and manage smart home devices.
IMPORTANT: For full features, select 'Full (Recommended)' during setup and ensure you have a free Amazon account. For help, contact Amazon Fire TV Customer Service at www.amazon.com/firetv/contactus.
TV Components
This section covers basic information for:
- TV front
- Jacks and controls
- Remote control
TV Front
You can find these items on the front of your TV:
| ITEM | DESCRIPTION |
|---|---|
| Remote control sensor | Receives signals from the remote control. Do not block. |
| Power indicator | Turns off when your TV is on. Lights when your TV is off (standby mode). |
Jacks and Controls
Your TV may have the following items:
| ITEM | DESCRIPTION | FUNCTION |
|---|---|---|
? / Input button | Power/Input button | Power: Turns TV power on or off. LED indicator lights when TV is off. Warning: Power flows when TV is off; unplug the power cord to disconnect completely. Input: Quickly press to open Input Selection list. Press multiple times to select a video input source. |
? | Digital OPTICAL output jack | Connect a sound bar, digital speaker system, or home theater system for TV audio through external speakers. See 'Digital audio using the digital optical audio jack' on page 17. |
? / ? | Headphone jack OR AUDIO OUT jack | On some TVs, these are combined. Connect headphones, a sound bar, or analog speaker system for TV audio through external speakers. See 'Analog audio' on page 18. |
? | Antenna/Cable in jack | Connect an antenna or cable TV. See 'Coaxial (good)' on page 12 or 'Connecting an antenna or cable TV (no box)' on page 12. |
▶️ / ◀️ / ? | Analog video and audio (AV) jacks | Connect video and audio for an AV device. See 'AV (good)' on pages 11, 13, or 14. |
? | USB | Connect a USB flash drive to view compatible JPEG picture files. See 'Connecting a USB flash drive' on page 16. |
? | HDMI | Connect an HDMI device. See 'HDMI (best)' on pages 11, 13, or 14, or 'Connecting a computer' on page 15. |
? / ARC | HDMI/ARC | Connect an ARC-enabled home theater receiver. Also connects an HDMI device. See 'HDMI (best)' on pages 11, 13, or 14, or 'Connecting a computer' on page 15. |
? | ETHERNET | Connect an Ethernet cable to your Ethernet connection. |
CAUTIONS:
- Check jack positions and types before connecting.
- Loose connections can cause poor audio/video quality; ensure all connections are tight and secure.
- External equipment shown may differ; refer to your equipment's documentation.
- Always unplug the power cord when connecting external equipment.
Remote Control
The remote control has various buttons for operating the TV:
| # | BUTTON | PRESS TO... |
|---|---|---|
| 11 | (Voice) | Hold to activate Alexa microphone for voice input. Release to end. Use voice for content search, playback control, and smart home devices. (Requires Amazon account). |
| 12 | Select | Confirm a selection or action. |
| 13 | (Menu) | Activate on-screen contextual commands. |
| 14 | ▶️ / ⏸️ (play/pause) | Start, resume, or pause playback. |
| 15 | ▶️▶️ (forward) | Skip forward (short press) or fast forward (long press). |
| 16 | ◀️◀️ / ? / ? (channel selection) | Press to go to the next or previous live channel. |
| 17 | ⚙️ (settings) | Activates quick settings overlay. |
| 18 | (recents) | Opens a row of recently watched content for easy switching. |
| 19 | NETFLIX | Launch Netflix from any screen, even when the TV is off. |
| 20 | Partner Button 2 | Launches the designated app from any screen or when the TV is off. |
| 1 | (power) | Turn TV power on or off. LED indicator lights when TV is off. |
| 2 | Navigation | Move up, down, left, or right. |
| 3 | ? (Home) | Return to the Home screen (short press) or open Quick Settings Overlay (long press). |
| 4 | ↩️ (back) | Return to the previous screen. |
| 5 | ⏪ (rewind) | Skip back (short press) or rewind (long press). |
| 6 | ➕ / ➖ | Increase (+) or decrease (-) the volume. |
| 7 | (Guide) | Press to open the live TV Channel Guide. |
| 8 | ? (mute) | Mute or unmute the sound. |
| 9 | Prime Video | Launch Prime Video from any screen or when the TV is off. |
| 10 | Partner Button 1 | Launches the designated app from any screen or when the TV is off. |
Connecting a Cable or Satellite Box
Use the best connection type available for optimal video. Options include HDMI (best), AV (good), and Coaxial (good).
HDMI (best):
Connects via HDMI cable from the box's HDMI out to the TV's HDMI jack. An HDMI cable carries both audio and video.
- Ensure TV power cord is unplugged and equipment is off.
- Connect coaxial cable to cable wall jack and box's cable-in jack.
- Connect HDMI cable from box's HDMI out to TV's HDMI jack.
- Plug in TV power cord, turn on TV and box.
- On HOME screen, select INPUTS, then choose HDMI1, HDMI2, or HDMI3.
AV (good):
Connects via AV cables (often color-coded) from the box's AV out jacks to the TV's AV jacks. Audio output is analog.
- Ensure TV power cord is unplugged and equipment is off.
- Connect coaxial cable to cable wall jack and box's cable-in jack.
- Connect AV cable from box's AV out jacks to TV's AV jacks.
- Plug in TV power cord, turn on TV and box.
- On HOME screen, select INPUTS, then choose Composite.
Connecting an Antenna or Cable TV (No Box)
Coaxial (good):
Connects via coaxial cable from the cable wall jack to the cable or satellite box, and another coaxial cable from the box's coaxial out to the TV's antenna/cable jack.
- Ensure TV power cord is unplugged and equipment is off.
- Connect coaxial cable to cable wall jack and box's cable-in jack.
- Connect another coaxial cable from box's coaxial out to TV's antenna/cable jack.
- Plug in TV power cord, turn on TV and box.
- On HOME screen, select INPUTS, then choose Antenna.
- If channels are not found, scan for channels via Settings > Live TV > Channel Scan.
Connecting an Antenna or Cable TV (No Box):
Connects via coaxial cable from the TV's antenna/cable jack to the antenna or cable TV wall jack.
- Ensure TV power cord is unplugged and equipment is off.
- Connect coaxial cable from TV's antenna/cable jack to antenna/cable TV wall jack.
- Plug in TV power cord, turn on TV.
- On HOME screen, select INPUTS, then choose Antenna.
- If channels are not found, scan for channels via Settings > Live TV > Channel Scan.
Notes: Use coaxial cables for reduced interference. Ensure proper antenna installation. Adjust antenna for weak signals. Poor picture quality may require a set-top box. HD channels may display SD content as SD.
Connecting a DVD or Blu-ray Player
Use the best connection type available: HDMI (best) or AV (good).
HDMI (best):
Connects via HDMI cable from the player's HDMI out to the TV's HDMI jack. Carries audio and video.
- Ensure TV power cord is unplugged and player is off.
- Connect HDMI cable from player's HDMI out to TV's HDMI jack.
- Plug in TV power cord, turn on TV and player.
- On HOME screen, select INPUTS, then choose HDMI1, HDMI2, or HDMI3.
AV (good):
Connects via AV cables from the player's AV out jacks to the TV's AV jacks. Audio output is analog.
- Ensure TV power cord is unplugged and player is off.
- Connect AV cable from player's AV out jacks to TV's AV jacks.
- Plug in TV power cord, turn on TV and player.
- Set player to correct output mode if necessary.
- On HOME screen, select INPUTS, then choose Composite.
Connecting a Game Console
Use HDMI (best) or AV (good) connections.
HDMI (best):
Connects via HDMI cable from the console's HDMI out to the TV's HDMI jack. Carries audio and video.
- Ensure TV power cord is unplugged and console is off.
- Connect HDMI cable from console's HDMI out to TV's HDMI jack.
- Plug in TV power cord, turn on TV.
- Turn on console and set to correct output mode.
- On HOME screen, select INPUTS, then choose HDMI1, HDMI2, or HDMI3.
AV (good):
Connects via console-specific AV cable from the console's AV jack(s) to the TV's AV jacks. Audio output is analog.
- Ensure TV power cord is unplugged and console is off.
- Connect console-specific AV cable to TV's AV jacks.
- Plug in TV power cord, turn on TV.
- Turn on console and set to correct output mode.
- On HOME screen, select INPUTS, then choose Composite.
Connecting a Computer
Connect via HDMI cable from the computer's HDMI out to the TV's HDMI jack.
- Ensure TV power cord is unplugged and computer is off.
- Connect HDMI cable from computer's HDMI out to TV's HDMI jack.
- Plug in TV power cord, turn on TV and computer.
- On HOME screen, select INPUTS, then choose HDMI1, HDMI2, or HDMI3.
- Adjust computer display properties if necessary.
Connecting to Ethernet
To access the internet, connect to a LAN (Ethernet) network or use Wi-Fi. Connect an Ethernet cable from your network to the TV's LAN jack.
Connecting a USB Flash Drive
Plug a USB flash drive into the TV's USB port. CAUTION: Do not remove the USB flash drive or turn off the TV while in use to avoid data loss or damage.
When the 'View Pictures' message appears, press MENU to open the photo viewer. The viewer supports JPEG format images (.jpg).
Connecting Headphones
When headphones are connected, the TV speakers are muted. WARNING: Use a low volume setting to protect hearing.
Connect headphones to the headphone jack on your TV. If the TV is off when headphones are connected, audio will play through headphones upon turning the TV on. A home theater system, sound bar, or external speakers can also connect to the headphone jack.
Connecting External Speakers or a Sound Bar
You can connect external speakers or a sound bar using digital audio (optical or HDMI/ARC) or analog audio.
Digital Audio Using the Digital Optical Audio Jack:
Connect a digital optical audio cable from the TV's digital output jack to the speaker system's audio in jack.
- Ensure TV power cord is unplugged and speaker system/sound bar is off.
- Connect digital optical audio cable.
- Plug in TV power cord, turn on TV.
- Turn on speaker system/sound bar and set to correct source.
- To change digital audio format (e.g., PCM, Dolby Digital), go to Home > Settings > Display & Sounds > Audio Output > Digital Audio Format.
- To turn off TV speakers, go to Home > Settings > Display & Sounds > Audio Output > TV Speakers and set to OFF.
Digital Audio Using the HDMI/ARC Jack:
Connect an HDMI cable from the TV's HDMI/ARC jack to the speaker system's audio in jack for home theater sound. Sound plays through both TV and external speakers.
- Ensure TV power cord is unplugged and speaker system/sound bar is off.
- Connect HDMI cable.
- Plug in TV power cord, turn on TV.
- Turn on speaker system/sound bar and set to correct source.
- Follow steps 4-6 from the 'Digital Optical Audio Jack' section for audio format and TV speaker settings.
Analog Audio:
Connect an audio cable from the TV's audio out jack to the speaker system's audio in jacks. TV speakers are muted.
- Ensure TV power cord is unplugged and speaker system/sound bar is off.
- Connect audio cable.
- Plug in TV power cord, turn on TV.
- Turn on speaker system/sound bar and set to correct source.
Connecting Power
1. If your power cord is not permanently connected, connect it to the TV's power connector. 2. Connect the power cord to a power outlet.
CAUTION: Operate only from the indicated power source. Unplug the power cord when not in use for extended periods. Do not attempt to unplug a permanently attached power cord.
Programming a Universal Remote Control
You can operate your Insignia TV with a universal remote. Refer to the 'Common universal remote control codes' table for codes. For programming help or codes, contact the remote manufacturer, visit www.insigniaproducts.com/remotecodes, or call Insignia Customer Care at 1-877-467-4289.
Tips:
- Use the code search feature if available on your remote.
- Use the 'Learn' feature to manually program commands from the Insignia remote.
Common Universal Remote Control Codes
The following table lists common remote control codes for various brands:
| BRAND | REMOTE CONTROL CODES |
|---|---|
| AT&T U-verse | 1034, 1035, 1040, 1398, 1465, 1596, 1437, 1507, 12049, 11641, 11564, 11326, 11423, 11892, 11517, 10171, 10463, 11385, 11660, 11963, 12184, 13227 |
| Cablevision | 068, 069, 078, 096, 100, 164, 168, 229, 026 |
| Charter | 2002, 1204, 1423, 1517, 0171, 1963, 0463, 1463, 0842, 1326, 167, 415, 424, 450, 456, 461, 507, 523, 567, 577, 586 |
| Comcast | 10463, 10171, 11204, 11326, 11463, 11517, 11641, 11780, 11785, 11892, 11963, 12002, 01877, 00276, 01982, 01376, 00810, 01187, 01106, 00877, 00476 |
| Cox | 1326, 1463 |
| DirecTV | 10463, 10171, 11204, 11326, 11517, 11564, 11641, 11963, 12002, 11463, 12049 |
| Dish Network | 834, 720, 222, 898, 365, 777, 754 |
| RCA | 135, 12049, 11423, 11564, 10171, 10463, 11810, 11892, 11963, 12184, 12417 |
| Rogers | 0463, 1326, 2049, 1785, 1780, 1423, 1963 |
| Time Warner | 400, 450, 461, 456, 10463, 1463, 0463 |
| Verizon | 0198, 0490 |
Tips: Brand names may be visible on remotes. If your remote brand is not listed, try codes for Orion, Emerson, Memorex, Sansui, Sylvania, or Zenith.
Setting Up Your TV
1. Connect the power cord and turn on the TV.
2. Install batteries in the Voice Remote with Alexa.
3. Ensure the remote is paired with the TV (should pair automatically). If not, press ? (Home) and re-insert/replace batteries.
4. Select your Wi-Fi network. Enter password if required.
5. Choose your experience: Full (Recommended) for all features, or Basic (limited apps, no Alexa).
For more setup information, visit: http://www.amazon.com/help/firetveditiontv
Using Your TV
For information on using your TV, visit: http://www.amazon.com/help/firetveditiontv
Maintaining
- Do not use the TV in extreme temperatures; it works best in comfortable temperatures.
- Do not place the TV in direct sunlight or near heat sources.
Cleaning the TV Cabinet
Clean with a soft, lint-free cloth. For stubborn dirt, use a lightly dampened cloth with mild detergent, then dry with a clean cloth.
Cleaning the TV Screen
Clean the screen with a soft, lint-free cloth.
Troubleshooting
Video and Audio
| PROBLEM | SOLUTION |
|---|---|
| Picture does not fill the screen. Black bars around picture. | Press and hold Home, select Display > Picture Size, and change the setting. If unavailable, set Auto Aspect to Off. |
| No picture (screen is not lit) and no sound. | Press (power) on TV or remote. Ensure video cables are connected securely. Ensure power cord is plugged in. Press Home, navigate to INPUTS, and select the desired input. Try another channel. Check incoming signal compatibility. Ensure antenna/cable TV is connected securely (see pages 11-12). |
| Dark, poor, or no picture (screen is lit), but sound is good. | Try another channel. Ensure antenna/cable TV is connected securely (see pages 11-12). Adjust Picture Size (see above). If using antenna, adjust antenna or use a directional one for low signal strength. Ensure video cables are connected securely; try new cables if they may be faulty. |
| No color, dark picture, or incorrect color. | Try another channel. Adjust Picture settings (Contrast, Brightness, Color) via Home > Settings > Picture. Ensure video cables are connected securely; try new cables. If using antenna, adjust antenna or use a directional one for low signal strength. |
| TV or cable channel reception is not good or consistent. | Try another channel. Ensure antenna/cable TV is connected securely (see pages 11-12). If using antenna, adjust antenna or use a directional one for low signal strength. |
| Dotted lines or stripes appear on the screen. | Ensure antenna/cable TV is connected securely (see pages 11-12). If using antenna, adjust antenna or use a directional one for low signal strength. Ensure video cables are connected securely; try new cables. Other devices may cause interference; turn them off one by one to identify and move them away from the TV. |
| Video description or voice guide does not work. | Ensure TV is not muted and volume is up. Enable Voice View and Audio Description in Accessibility settings (Home > Settings > Accessibility). Video descriptions are not available on all broadcasts. Some remote functions are not narrated. |
| Good picture, but no sound. | Increase volume. Ensure sound is not muted. Disconnect headphones (TV speakers are muted when headphones are connected). Ensure TV Speakers option is ON (Home > Settings > Sound > TV Speakers). If using external audio system, ensure it is on and not muted. For optical connection, set Digital Audio Format to PCM (Home > Settings > Display & Sounds > Audio Output). Ensure audio cables are connected securely; try new cables. |
| Good sound, but poor color. | Adjust Contrast, Brightness, or Color settings (Home > Settings > Picture). |
| Audio noise. | Other devices may cause interference; turn them off one by one to identify and move them away from the TV. |
| No output from one of the speakers. | Adjust audio balance (Home > Settings > Sound > Balance). Ensure audio cables are connected securely; try new cables. |
| After images appear. | Do not display still images (logos, games) for extended periods, as this can cause permanent screen burn-in, which is not covered by warranty. |
Remote Control Troubleshooting
| PROBLEM | SOLUTION |
|---|---|
| Remote control does not work. | Ensure TV power cord is plugged in. Check for obstructions between remote and TV sensor. If not paired, point remote directly at sensor. Remove plastic wrap from batteries. Ensure batteries are installed correctly. Replace dead batteries. |
General Troubleshooting
| PROBLEM | SOLUTION |
|---|---|
| No power. | Ensure power cord is plugged in. Unplug, wait 60 seconds, plug back in, and turn on. |
| A no signal error message is displayed. | Press Home, navigate to INPUTS, and select the correct input. |
| After Auto Channel Search, there are no channels. | Reception varies by broadcast power. Contact your cable/satellite provider. Ensure antenna/cable TV is connected securely; try replacing the cable. |
| One or more channels do not display. | If using a cable/satellite box, use its remote to change channels. Press Home, navigate to INPUTS, and ensure the correct input is selected. |
| Password is lost. | For parental controls/viewing restrictions PIN, reset via Prime Video Settings on Amazon website. For forgotten PIN on unregistered TV, perform a factory reset (Home > Settings > Device & Software > Reset to Factory Defaults). |
| Some settings cannot be accessed. | If a setting is grayed out, it's unavailable for the current input mode. Change the input source. |
| The ? /INPUT button does not work. | Unplug the power cord, wait a few seconds, plug it back in, and turn on the TV. |
| TV keeps turning off. | Ensure the sleep timer is not active. Turn it off via Home > Quick Settings > Sleep Timer. |
CEC-Compatible Devices
| PROBLEM | SOLUTION |
|---|---|
| TV not displaying video from connected CEC device. | Ensure HDMI cable is securely connected to TV and device. Ensure device is a CEC device (check device documentation). Press Home, navigate to INPUTS, and select the correct video input. Ensure HDMI CEC Device Control is ON (Home > Settings > Display & Sounds > HDMI CEC Device Control). |
| TV not playing audio from connected CEC device. | Ensure HDMI cable is securely connected. Ensure device is a CEC device. Ensure TV volume is up and not muted. Ensure TV Speakers are ON. Ensure CEC control is ON. If using an HDMI CEC audio receiver, adjust volume on the receiver. Ensure external audio system is on and not muted. Select correct output mode. Adjust digital audio format if needed (Auto, PCM, Dolby Digital). |
| TV's remote control does not control the device. | Some buttons may not work depending on the device. Ensure CEC control is ON. The device may not support this feature. |
| Connected CEC device does not turn off when TV turns off. | Ensure CEC control is ON. The device may not support this feature. |
| TV does not turn on when connected CEC device turns on. | Ensure CEC control is ON. The device may not support this feature. |
Note: If troubleshooting doesn't resolve the issue, try turning the TV off and on again.
Legal Notices
FCC Statement: This device complies with Part 15 of FCC Rules. Operation is subject to two conditions: no harmful interference, and acceptance of received interference. Equipment tested and found compliant with Class B limits for residential installations. Generates RF energy; improper installation may cause interference. User encouraged to correct interference by reorienting antenna, increasing separation, connecting to a different circuit, or consulting a dealer/technician.
Warning: Unauthorized modifications can void user's authority to operate equipment.
Cables: Use shielded cables with metallic RF/EMI connector hoods for FCC compliance.
Canadian Notice: Analog and Digital Television Receiving Apparatus.
IC Statement: Complies with Industry Canada licence-exempt RSS standards. Subject to two conditions: no interference, and acceptance of any interference. Complies with IC radiation exposure limits for uncontrolled environments.
Restrictions in the 5 GHz band: For indoor use only to reduce potential interference to mobile satellite systems.
Amazon Terms & Policies: Read terms at www.amazon.com/deviceservices/support, including Privacy Notice and Conditions of Use. Use of Fire TV Edition signifies agreement to these terms.
Dolby License Notice: Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation.
HDMI: HDMI and HDMI High-Definition Multimedia Interface are trademarks of HDMI Licensing Administrator, Inc.
One-Year Limited Warranty
Definitions: Insignia-branded products are warranted against defects in material or workmanship for one year from the date of purchase. Warranty applies to products purchased in the United States or Canada from Best Buy or www.bestbuy.com/www.bestbuy.ca.
Coverage Duration: One year (365 days) from purchase date.
What is Covered: Insignia will repair or replace defective products with new or rebuilt parts/products at its option. Replaced items become Insignia property.
How to Obtain Service: Take the original receipt and product to any Best Buy store, or call 1-877-467-4289 in the US and Canada. Agents may diagnose and correct issues over the phone.
Warranty Validity: Valid only in the United States and Canada for the original purchaser.
What is Not Covered: This warranty does not cover food/beverage/medicine loss, customer instruction, installation, setup adjustments, cosmetic damage, damage from weather/lightning/power surges, accidental damage, misuse, abuse, negligence, commercial use, modification of the product, display panel damage from static images (burn-in), incorrect operation/maintenance, incorrect voltage/power supply, unauthorized repairs, products sold 'as is', consumables (like batteries), altered serial numbers, or loss/theft.
It also excludes display panels with a limited number of pixel failures and damage from contact with liquids, gels, or pastes.
Limitation of Liability: Repair or replacement is the exclusive remedy. Insignia is not liable for incidental or consequential damages. Implied warranties are limited to the warranty period. Some jurisdictions may not allow these limitations.
Contact Insignia: 1-877-467-4289, www.insigniaproducts.com
INSIGNIA is a trademark of Best Buy. Distributed by Best Buy Purchasing, LLC.
