Insignia LED TV User Guide

CHILD SAFETY

PROPER TELEVISION PLACEMENT MATTERS

THE CONSUMER ELECTRONICS INDUSTRY CARES

• Manufacturers, retailers and the rest of the consumer electronics industry are committed to making home entertainment safe and enjoyable.
• As you enjoy your television, please note that all televisions - new and old - must be supported on proper stands or installed according to the manufacturer's recommendations. Televisions that are inappropriately situated on dressers, bookcases, shelves, desks, speakers, chests, carts, etc., may fall over, resulting in injury.

TUNE IN TO SAFETY

• ALWAYS follow the manufacturer's recommendations for the safe installation of your television.
• ALWAYS read and follow all instructions for proper use of your television.
• NEVER allow children to climb on or play on the television or the furniture on which the television is placed.
• NEVER place the television on furniture that can easily be used as steps, such as a chest of drawers.
• ALWAYS install the television where it cannot be pushed, pulled over or knocked down.
• ALWAYS route cords and cables connected to the television so that they cannot be tripped over, pulled or grabbed.

WALL OR CEILING MOUNT YOUR TELEVISION

• ALWAYS contact your retailer about professional installation if you have any doubts about your ability to safely mount your television.
• ALWAYS use a mount that has been recommended by the television manufacturer and has a safety certification by an independent laboratory (such as UL, CSA, ETL).
• ALWAYS follow all instructions supplied by the television and mount manufacturers.
• ALWAYS make sure that the wall or ceiling where you are mounting the television is appropriate. Some mounts are not designed to be mounted to walls and ceilings with steel studs or cinder block construction. If you are unsure, contact a professional installer.
• Televisions can be heavy. A minimum of two people is required for a wall or ceiling mount installation.

MOVING AN OLDER TELEVISION TO A NEW PLACE IN YOUR HOME

• Many new television buyers move their older CRT televisions into a secondary room after the purchase of a flat-panel television. Special care should be made in the placement of older CRT televisions.
• ALWAYS place your older CRT television on furniture that is sturdy and appropriate for its size and weight.
• NEVER place your older CRT television on a dresser where children may be tempted to use the drawers to climb.
• ALWAYS make sure your older CRT television does not hang over the edge of your furniture.

IMPORTANT SAFEGUARDS

Electric shock hazard

To reduce the risk of fire or electric shock, do not remove any cover or expose the device to rain or moisture. No user-serviceable parts are inside. Refer servicing to qualified service technicians.

CAUTION

⚡️ [RISK OF ELECTRIC SHOCK DO NOT OPEN] ⚡️

This symbol indicates that dangerous voltage constituting a risk of electric shock is present within your TV. This label is located on the back of your TV.

This symbol indicates that there are important operating and maintenance instructions in the literature accompanying your TV.

1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
13. Unplug this apparatus during lightning storms or when unused for long periods of time.

14 Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

15 The wall plug is the disconnecting device. The plug must remain readily operable.

16 Remote control batteries should not be exposed to excessive heat such as sunshine, fire, or the like. Dispose of used battery promptly and correctly, according to local environmental laws and guidelines in force.

CAUTION: Risk of fire or explosion if the battery is replaced by an incorrect type. Use consumer grade, non-rechargeable carbon-zinc or alkaline batteries AAA or AA type.

17 The apparatus should not be exposed to dripping or splashing, and no objects filled with liquids, such as vases, should be placed on the apparatus.

18 Your TV has four VESA mounting holes on the back. If you attach a wall-mount bracket or TV stand to the back of your TV, the bracket or stand must be securely attached using all four holes. If you do not use all four mounting holes, your TV may fall and cause property damage or personal injury. See the documentation that came with your wall mount or TV stand for complete mounting instructions.

WARNING

Stability Hazard

A television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

• ALWAYS use cabinets or stands or mounting methods recommended by the manufacturer of the television set.
• ALWAYS use furniture that can safely support the television set.
• ALWAYS ensure the television set is not overhanging the edge of the supporting furniture.
• ALWAYS educate children about the dangers of climbing on furniture to reach the television set or its controls.
• ALWAYS route cords and cables connected to your television so they cannot be tripped over, pulled or grabbed.
• NEVER place a television set in an unstable location.
• NEVER place the television set on tall furniture (for example, cupboards, or bookcases) without anchoring both the furniture and the television set to a suitable support.
• NEVER place the television set on cloth or other materials that may be located between the television set and supporting furniture.

NEVER place items that might tempt children to climb, such as toys and remote controls, on the top of the television or furniture on which the television is placed. If the existing television set is going to be retained and relocated, the same considerations as above should be applied.

Lightning

For added protection for your device receiver during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the power outlet and disconnect any antenna or cable system. This helps prevent property damage and personal injury from lightning and power line surges.

Power lines

An outside antenna system should not be located in the vicinity of overhead power lines or other electric light or power circuits, or where it can fall into such power lines or circuits. When installing an outside antenna system, take extreme care to keep from touching such power lines or circuits as contact with them might be fatal.

Handling the LCD panel

• Your TV's screen is made of glass. Do not drop your TV or hit, jolt, or press hard against the LCD panel. If the screen breaks, be careful of broken glass.
• If the LCD panel is broken, make absolutely sure that you do not touch the liquid in the panel. This may cause skin inflammation.
• If the liquid gets in your mouth, immediately gargle, rinse, and consult with your doctor. Also, if the liquid gets in your eyes or touches your skin, consult with your doctor after rinsing for at least 15 minutes or longer in clean water.

Replacement parts

When replacement parts are required, make sure that the service technician uses replacement parts specified by the manufacturer that have the same characteristics as the original part. Unauthorized substitutions may result in fire, electric shock, personal injury, or other hazards.

Safety check

After completing any service or repair to this device, ask the service technician to perform routine safety checks to determine that your TV is in correct operating condition.

Power source

Operate your TV only from the type of power source indicated on the marking label. If you are not sure of the type of power supplied to your home, consult an electrician or your local power company.

Servicing

These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.

CAUTION

Damage requiring service

Unplug this TV from the power outlet and refer servicing to qualified service personnel under the following conditions:

• When the power supply cord or plug is damaged or frayed.
• If liquid has been spilled or objects have fallen into your TV.
• If your TV has been exposed to rain or water.
• If your TV does not operate normally by following the operating instructions. Adjust only those controls covered by the operating instructions because incorrect adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore your TV to its normal operation.
• If your TV has been dropped or damaged in any way.
• When your TV exhibits a distinct change in performance.

Outdoor antenna grounding

If an outside antenna or cable system is connected to your TV, make sure that the antenna or cable system is grounded to provide some protection against voltage surges and built-up static charges. Article 810 of the National Electrical Code, ANSI/NFPA No. 70, provides information with respect to correct grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna discharge unit, size of grounding conductors, location of the antenna-discharge unit, connection to grounding electrodes, and requirements for the grounding electrode.

Diagram: Outdoor Antenna Grounding Setup

• 1. Antenna lead-in wire
• 2. Grounding clamp
• 3. Antenna discharge unit
• 4. Grounding conductors
• 5. Ground clamps
• 6. Grounding electrode
• 7. Electric service equipment

Note to CATV system installer

Article 820 of the National Electrical Code, ANSI/NFPA No. 40 provides guidance for correct grounding. Specifically, it states that the cable ground must be connected to the grounding system of the building as close to the point of cable entry as practical.

Condensation

Moisture will form on the TV if the TV is brought from cool surroundings into a warm room or if the temperature of the room rises suddenly. When this happens, the TV's performance may be impaired. To prevent this, let the TV stand in its new surroundings for about an hour before switching it on, or make sure that the room temperature rises gradually. Condensation may also form during the summer if the TV is exposed to the breeze from an air conditioner. In such cases, change the location of the TV.

Mobile telephone warning

To avoid interference with your TV picture and sound, operating problems, or even damage, keep your cordless and cellular telephones away from the TV.

End of life directives

Your TV may contain materials that are regulated for environmental reasons. Your TV also contains materials that can be recycled and reused. To help protect the environment, contact your local authorities for information about disposal or recycling and about finding a recycler in your area before you dispose of your TV.

Non-active pixels

The LCD panel contains almost 3 million thin film transistors, which provide exceptionally sharp video quality. Occasionally, a few non-active pixels may appear on the screen as a fixed blue, green, or red point. These non-active pixels do not adversely affect the performance of your TV, and are not considered defects.

Introduction

Congratulations on your purchase of a high-quality, Insignia TV. Your TV comes with the latest technology and state-of-the-art features, including:

• Fire TV Experience Built-In
• Voice Remote with Alexa

Get the most out of your TV

1. Access Your Favorite Content: Fire TV seamlessly integrates live over-the-air TV and your favorite streaming content on the Home screen, with access to tens of thousands of channels, apps, and Alexa skills.
2. Unlimited Entertainment: Watch over 500,000 streaming movies and TV episodes from Netflix, Prime Video, Hulu, PlayStation Vue, HBO, and more.
3. Control It All With Your Voice--Voice Remote with Alexa: Use your voice to control live TV playback, launch apps, search for content, control smart home devices, and more.

IMPORTANT:

• To access all the described features, select Full (Recommended) during setup and make sure that you have a free Amazon account.
• For help, contact Amazon Fire TV Customer Service at www.amazon.com/firetv/contactus

TV components

This section covers basic information for:

• TV front
• Jacks and controls
• Remote control

TV front

You can find these items on the front of your TV.

Jacks and Controls

Your TV may have any of the following items:

CAUTIONS:

• Check the jacks for position and type before making any connections.
• Loose connections can cause poor audio or video quality. Make sure that all connections are tight and secure.
• The external audio/video equipment shown may be different from your equipment. If you have questions, refer to the documentation that came with your equipment.
• Always unplug the power cord when connecting external equipment.

Remote Control

Diagram: Insignia Fire TV Remote Control Layout

The remote control has two sections of buttons:

Top Section (Numbered 11-20):

Bottom Section (Numbered 1-10):

Connecting Devices

Connecting a Cable or Satellite Box

Many cable or satellite TV boxes have more than one connection type. To get the best video, you should use the best connection type available. See Jacks and controls on page 9.

You can connect a cable or satellite box using:

• HDMI (best)
• AV (good)
• Coaxial (good)

HDMI (best)

Diagram: Connecting a Cable/Satellite Box via HDMI

Shows a TV's HDMI jack connected via an HDMI cable to a cable/satellite box, which is connected to a cable wall jack via a coaxial cable.

1. Make sure that your TV's power cord is unplugged and all connected equipment is turned off.
2. Connect a coaxial cable (not provided) to the cable wall jack and to the cable-in jack on the cable or satellite box.
3. Connect an HDMI cable (not provided) to one of the HDMI jacks on your TV and to the HDMI out jack on the cable or satellite box.
4. Plug your TV's power cord into a power outlet, turn on your TV, then turn on the cable or satellite box.
5. On the HOME screen, navigate to the INPUTS row, then select HDMI1, HDMI2, or HDMI3.

Note: An HDMI cable carries both audio and video. You do not need to use any audio cables.

AV (good)

Note: Cables are often color-coded to match color-coded jacks.

Diagram: Connecting a Cable/Satellite Box via AV

Shows a TV's AV jacks connected via an AV cable to a cable/satellite box, which is connected to a cable wall jack via a coaxial cable.

1. Make sure that your TV's power cord is unplugged and all connected equipment is turned off.
2. Connect a coaxial cable (not provided) to the cable wall jack and to the cable-in jack on the cable or satellite box.
3. Connect an AV cable (not provided) to the AV jacks on your TV and to the AV out jacks on the cable or satellite box.

IMPORTANT: When you connect the audio using the AV jacks, the audio output is analog.

4. Plug your TV's power cord into a power outlet, turn on your TV, then turn on the cable or satellite box.
5. On the HOME screen, navigate to the INPUTS row, then select Composite.

Connecting an Antenna or Cable TV (no box)

Diagram: Connecting an Antenna or Cable TV (no box)

Shows a TV's antenna/cable jack connected via a coaxial cable to an antenna or cable TV wall jack.

1. Make sure that your TV's power cord is unplugged and all connected equipment is turned off.
2. Connect a coaxial cable (not provided) to the antenna/cable jack on your TV and to the antenna or cable TV wall jack.
3. Plug your TV's power cord into a power outlet, then turn on your TV.
4. On the HOME screen, navigate to the INPUTS row, then select Antenna.
5. If you cannot tune to channels you know exist, scan for channels. Go to Settings > Live TV > Channel Scan.

Notes:

• Use a coaxial cable to eliminate interference and noise from radio waves.
• If the antenna is not installed correctly, contact qualified service personnel to correct the problem.
• If the signal level for a channel is weak, the picture may be distorted. Adjust the antenna or use a highly directional outdoor or set-top antenna with a built-in amplifier.
• If the picture quality is good on some channels and poor on others, the problem may be caused by a poor or weak signal from the broadcaster or cable TV provider.
• If you connect to cable TV without a set-top box and experience poor picture quality, you may need to install a set-top box to improve signal reception and picture quality. Contact your cable TV provider about upgrading to a set-top box.
• Many high-definition (HD) channels upscale standard-definition (SD) content. The picture displayed on your TV is still displayed as SD, thus the picture quality will not be as clear or crisp as it would be if the content was originally recorded in HD.

Connecting a DVD or Blu-ray Player

Many DVD or Blu-ray players have more than one connection type. To get the best video, you should use the best connection type available. See Jacks and controls on page 9.

You can connect a DVD or Blu-ray player using:

• HDMI (best)
• AV (good)

HDMI (best)

Diagram: Connecting a DVD/Blu-ray Player via HDMI

Shows a TV's HDMI jack connected via an HDMI cable to a DVD or Blu-ray player's HDMI out jack.

1. Make sure that your TV's power cord is unplugged and the DVD or Blu-ray player is turned off.
2. Connect an HDMI cable (not provided) to one of the HDMI jacks on your TV and to the HDMI out jack on the DVD or Blu-ray player.
3. Plug your TV's power cord into a power outlet, then turn on your TV and DVD or Blu-ray player.
4. On the HOME screen, navigate to the INPUTS row, then select HDMI1, HDMI2, or HDMI3.

Note: An HDMI cable carries both audio and video. You do not need to use any audio cables.

AV (good)

Note: Cables are often color-coded to match color-coded jacks.

Diagram: Connecting a DVD/Blu-ray Player via AV

Shows a TV's AV jacks connected via an AV cable to a DVD or Blu-ray player's AV out jacks.

1. Make sure that your TV's power cord is unplugged and the DVD or Blu-ray player is turned off.
2. Connect an AV cable (not provided) to the AV jacks on your TV and to the AV out jacks on the DVD or Blu-ray player.

IMPORTANT: When you connect the audio using the AV jacks, the audio output is analog.

3. Plug your TV's power cord into a power outlet, then turn on your TV and DVD or Blu-ray player.
4. If needed, set the player to the correct output mode. See the documentation that came with the player.
5. On the HOME screen, navigate to the INPUTS row, then select Composite.

Connecting a Game Console

You can connect a game console using:

• HDMI (best)
• AV (good)

HDMI (best)

Diagram: Connecting a Game Console via HDMI

Shows a TV's HDMI jack connected via an HDMI cable to a game console's HDMI out jack.

1. Make sure that your TV's power cord is unplugged and the game console is turned off.
2. Connect an HDMI cable (not provided) to one of the HDMI jacks on your TV and to the HDMI out jack on the game console.
3. Plug your TV's power cord into a power outlet, then turn on your TV.
4. Turn on the game console, then set it to the correct output mode. See the documentation that came with the console.
5. On the HOME screen, navigate to the INPUTS row, then select HDMI1, HDMI2, or HDMI3.

Note: An HDMI cable carries both audio and video. You do not need to use any audio cables.

AV (good)

Note: Cables are often color-coded to match color-coded jacks.

Diagram: Connecting a Game Console via AV

Shows a TV's AV jacks connected via a console-specific AV cable to a game console's AV jack(s).

1. Make sure that your TV's power cord is unplugged and the game console is turned off.
2. Connect the console-specific AV cable to the AV jacks on your TV and to the AV jack(s) on the game console.

IMPORTANT:

• Some older game consoles come with a special AV cable. See the documentation that came with your game console or check the manufacturer's website.
• When you connect the audio using the AV jacks, the audio output is analog.

3. Plug your TV's power cord into a power outlet, then turn on your TV.
4. Turn on the game console, then set it to the correct output mode. See the documentation that came with the console.
5. On the HOME screen, navigate to the INPUTS row, then select Composite.

Connecting a Computer

Diagram: Connecting a Computer via HDMI

Shows a TV's HDMI jack connected via an HDMI cable to a computer's HDMI out jack.

1. Make sure that your TV's power cord is unplugged and the computer is turned off.
2. Connect an HDMI cable (not provided) to one of the HDMI jacks on your TV and to the HDMI out jack on the computer.
3. Plug your TV's power cord into a power outlet, then turn on your TV and the computer.
4. On the HOME screen, navigate to the INPUTS row, then select HDMI1, HDMI2, or HDMI3.
5. Adjust the display properties on the computer, if necessary.

Connecting to Ethernet

To access the internet, you must connect to a LAN (Ethernet) network or use Wi-Fi to access the Internet.

Diagram: Connecting to Ethernet

Shows a TV's LAN jack connected via an Ethernet cable to an Ethernet connection (e.g., router).

• Connect an Ethernet cable (not provided) to the LAN jack on your TV and to your Ethernet connection.

Connecting a USB Flash Drive

Diagram: Connecting a USB Flash Drive

Shows a USB flash drive being plugged into a TV's USB port.

1. Plug a USB flash drive into the USB port on your TV.

CAUTION: Do not remove the USB flash drive or turn off the TV while using the USB flash drive. You may lose data or damage the USB flash drive.

2. When the "View Pictures” message appears, press MENU. The photos viewer opens.

Note: The Photos viewer only supports JPEG format images (with ".jpg" file extensions) and not all JPEG files are compatible with your TV.

Connecting Headphones

When you connect headphones, the TV speakers are muted.

WARNING: Loud noise can damage your hearing. When using headphones, use the lowest volume setting on your headphones that still lets you hear the sound.

Diagram: Connecting Headphones

Shows headphones connected to a TV's headphone/audio out jack.

• Connect the headphones to the headphone jack on your TV.

Notes:

• If you connect headphones when your TV is turned off, then you turn on your TV, the TV speakers are muted and the audio plays through the headphones.
• You can also connect a home theater system, sound bar, or external speaker system to the headphone jack.

Connecting External Speakers or a Sound Bar

You can connect external speakers or a sound bar using:

• Digital audio using the digital optical audio jack
• Digital audio using the HDMI/ARC jack
• Analog audio

Digital audio using the digital optical audio jack

Diagram: Connecting External Speakers/Sound Bar via Digital Optical Audio

Shows a TV's digital optical audio jack connected via a digital optical audio cable to a digital speaker system or sound bar.

1. Make sure that your TV's power cord is unplugged and the digital speaker system or sound bar is turned off.
2. Connect a digital optical audio cable (not provided) to the digital output jack on your TV and to the audio in jack on the digital speaker system or sound bar.
3. Plug your TV's power cord into a power outlet, then turn on your TV.
4. Turn on the digital speaker system or sound bar, then set it to the correct source. See the documentation that came with the digital speaker system or sound bar.

Note: Depending on the audio device you are connecting, you may need to change the digital audio format for your TV. The default setting is Auto.

5. If you need to change the digital audio format, go to the Home menu, select Settings, then select Display & Sounds. Select Audio Output, then select Digital Audio Format and change the setting to PCM or Dolby Digital.
6. If you want to turn off your TV speakers, go the Home menu, select Settings, then select Display & Sounds. Select Audio Output, then select TV Speakers and change the setting to OFF.

Digital audio using the HDMI/ARC jack

Your TV can send sound to an ARC device, like an AV receiver, to create a home theater that uses two or more speakers. When you connect external speakers or a soundbar, sound plays through your TV speakers and the external speakers or soundbar.

Diagram: Connecting External Speakers/Sound Bar via HDMI/ARC

Shows a TV's HDMI/ARC jack connected via an HDMI cable to a digital speaker system or sound bar.

1. Make sure that your TV's power cord is unplugged and the digital speaker system or sound bar is turned off.
2. Connect an HDMI cable (not provided) to the HDMI/ARC jack on your TV and to the audio in jack on the digital speaker system or sound bar.
3. Plug your TV's power cord into a power outlet, then turn on your TV.
4. Turn on the digital speaker system or sound bar, then set it to the correct source. See the documentation that came with the digital speaker system or sound bar.

Note: Depending on the audio device you are connecting, you may need to change the digital audio format for your TV. The default setting is Auto.

5. If you need to change the digital audio format, go to the Home menu, select Settings, then select Display & Sounds. Select Audio Output, then select Digital Audio Format and change the setting to PCM or Dolby Digital.
6. If you want to turn off your TV speakers, go the Home menu, select Settings, then select Display & Sounds. Select Audio Output, then select TV Speakers and change the setting to OFF.

Analog audio

When you connect an analog speaker system or sound bar to the audio out jack, the TV speakers are muted.

Diagram: Connecting External Speakers/Sound Bar via Analog Audio

Shows a TV's audio out jack connected via an audio cable to an analog speaker system or sound bar.

1. Make sure that your TV's power cord is unplugged and the analog speaker system or sound bar is turned off.
2. Connect an audio cable (not provided) to the audio out jack on your TV and to the audio in jacks on the analog speaker system or sound bar.
3. Plug your TV's power cord into a power outlet, then turn on your TV.
4. Turn on the analog speaker system or sound bar, then set it to the correct source. See the documentation that came with the analog speaker system or sound bar.

Connecting Power

1. If your power cord is not permanently connected to your TV, connect it to the power connector on your TV.
2. Connect the power cord to a power outlet.

CAUTION:

• Your TV should only be operated from the power source indicated on the label.
• Always unplug the power cord from the power outlet when you will not be using your TV for an extended period of time.
• If the power cord is permanently attached to your TV, do not try to unplug it from your TV.

Programming a Universal Remote Control

You can operate your Insignia TV with a new or existing universal remote control.

1. See the table in Common universal remote control codes on page 19 for common codes.

If you have problems programming your remote or need a different remote control code:

• Contact the universal remote control or cable/satellite company of the remote control you are trying to program.
• Visit www.insigniaproducts.com/remotecodes for the latest remote control code information.
• Call the Insignia Customer Care Center at 1-877-467-4289.

2 Follow your universal remote control's instructions to enter the TV code you found in Step 1.

Tips:

• If your universal remote control has a code search feature, run a code search to identify a code that matches your TV. See your universal remote control's instructions for details.
• If your universal remote control has a "Learn" feature, you can manually program it using the Insignia TV remote to "teach" the commands one at a time. See your universal remote control's instructions for details.

Common Universal Remote Control Codes

The following is a list of the most common remote control codes.

BRAND	REMOTE CONTROL CODES
AT&T U-verse	1034, 1035, 1040, 1398, 1465, 1596, 1437, 1507, 12049, 11641, 11564, 11326, 11423, 11892, 11517, 10171, 10463, 11385, 11660, 11963, 12184, 13227
Cablevision	068, 069, 078, 096, 100, 164, 168, 229, 026
Charter	2002, 1204, 1423, 1517, 0171, 1963, 0463, 1463, 0842, 1326, 167, 415, 424, 450, 456, 461, 507, 523, 567, 577, 586
Comcast	10463, 10171, 11204, 11326, 11463, 11517, 11641, 11780, 11785, 11892, 11963, 12002, 01877, 00276, 01982, 01376, 00810, 01187, 01106, 00877, 00476
Cox	1326, 1463
DirecTV	10463, 10171, 11204, 11326, 11517, 11564, 11641, 11963, 12002, 11463, 12049
Dish Network	834, 720, 222, 898, 365, 777, 754
RCA	135, 12049, 11423, 11564, 10171, 10463, 11810, 11892, 11963, 12184, 12417
Rogers	0463, 1326, 2049, 1785, 1780, 1423, 1963
Time Warner	400, 450, 461, 456, 10463, 1463, 0463
Verizon	0198, 0490

Tips:

• The brand name is often visible on the front of the universal remote control, and the model number is often visible on the back.
• If your universal remote control isn't listed in the table, refer to your universal remote control's instructions and try codes for the brands Orion, Emerson, Memorex, Sansui, Sylvania, or Zenith. You may need to try several codes before finding a match.

Setting Up Your TV

If you use an Ethernet cable to connect to the internet, see Connecting to Ethernet on page 15.

1. Make sure that you have connected the power cord to your TV and that you turned on your TV.
2. Make sure that you have installed the batteries in your new Voice Remote with Alexa.
3. Make sure that your remote is paired with your TV. Pairing should occur automatically. If you have issues, press ? (Home). If you continue to have issues, try re-inserting your batteries or replacing them, then repeat this step again.
4. Select your Wi-Fi network from the networks displayed on the screen.

Note: If your Wi-Fi network is password protected, have your Wi-Fi network password handy to connect your TV to the Internet. If your network is hidden, select the Join Other Network tile from the list. If required, enter your network password using the on-screen keyboard.

5. Select your experience: Full (Recommended) or Basic.

• Full: Get the most out of your experience with access to live TV, over 500,000 streaming movies and TV episodes, thousands of apps, and Alexa skills. To get started, sign in or sign up for a free Amazon account.
• Basic: This experience is limited to live TV and only six streaming apps. Alexa and the full Appstore are not included.

For more information about setting up your TV, go to: http://www.amazon.com/help/firetveditiontv

Using Your TV

For information about using your TV, go to: http://www.amazon.com/help/firetveditiontv

Maintaining

• Do not use your TV in areas that are too hot or too cold, because the cabinet may warp or the screen may malfunction. Your TV works best in temperatures that are comfortable to you.
• Do not place your TV in direct sunlight or near a heat source.

Cleaning the TV Cabinet

Clean the cabinet with a soft, lint-free cloth. If the cabinet is especially dirty, moisten a soft, lint-free cloth in a weak detergent solution, squeeze the excess moisture from the cloth, then wipe the cabinet with the cloth. Use a clean cloth to dry the cabinet.

Cleaning the TV Screen

Clean the screen with a soft, lint-free cloth.

Troubleshooting

Video and Audio

Remote Control

General

CEC-Compatible Devices

Note: If the problem is not solved by using these troubleshooting instructions, turn off your TV, then turn it on again.

Legal Notices

FCC Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Warning

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Cables

Connections to this device must be made with shielded cables with metallic RF/EMI connector hoods to maintain compliance with FCC Rules and Regulations.

Canadian Notice

Analog and Digital Television Receiving Apparatus Appareil de réception de télévision analogique et numérique, Canada BETS-7 / NTMR-7

IC Statement

This device complies with Industry Canada licence--exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment.

Restrictions in the 5 GHz band:

The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems.

Restrictions dans la bande 5GHz:

Dans la bande 5150 - 5250MHz, les appareils seront restreints aux opérations intérieurs pour réduire toute possibilité d'interférence dangereuse aux operations du systèmes satellite mobile dans le même canal.

Amazon Terms & Policies

Before using Fire TV Edition, please read the terms located at www.amazon.com/deviceservices/support. Please also read all terms and policies for services related to Fire TV Edition, including but not limited to Amazon's Privacy Notice located at www.amazon.com/privacy, Amazon's Conditions of Use located at www.amazon.com/conditionsofuse, and any other terms or usage provisions available at www.amazon.com/deviceservices/support. All terms, rules, notices, policies, and provisions are, collectively, the "Agreements." By using Fire TV Edition, you agree to be bound by the terms of the Agreements.

Amazon, Fire, and all related marks are trademarks of Amazon.com, Inc. or its affiliates.

Dolby License Notice and Trademark Acknowledgement

Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation. Confidential unpublished works. Copyright © 1992-2020 Dolby Laboratories. All rights reserved.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.

ONE-YEAR LIMITED WARRANTY

Definitions:

The Distributor* of Insignia branded products warrants to you, the original purchaser of this new Insignia-branded product ("Product"), that the Product shall be free of defects in the original manufacturer of the material or workmanship for a period of one (1) year from the date of your purchase of the Product ("Warranty Period").

For this warranty to apply, your Product must be purchased in the United States or Canada from a Best Buy branded retail store or online at www.bestbuy.com or www.bestbuy.ca and is packaged with this warranty statement.

How long does the coverage last?

The Warranty Period lasts for 1 year (365 days) from the date you purchased the Product. Your purchase date is printed on the receipt you received with the Product.

What does this warranty cover?

During the Warranty Period, if the original manufacture of the material or workmanship of the Product is determined to be defective by an authorized Insignia repair center or store personnel, Insignia will (at its sole option): (1) repair the Product with new or rebuilt parts; or (2) replace the Product at no charge with new or rebuilt comparable products or parts. Products and parts replaced under this warranty become the property of Insignia and are not returned to you. If service of Products or parts are required after the Warranty Period expires, you must pay all labor and parts charges. This warranty lasts as long as you own your Insignia Product during the Warranty Period. Warranty coverage terminates if you sell or otherwise transfer the Product.

How to obtain warranty service?

If you purchased the Product at a Best Buy retail store location or from a Best Buy online website (www.bestbuy.com or www.bestbuy.ca), please take your original receipt and the Product to any Best Buy store. Make sure that you place the Product in its original packaging or packaging that provides the same amount of protection as the original packaging.

To obtain warranty service, in the United States and Canada call 1-877-467-4289. Call agents may diagnose and correct the issue over the phone.

Where is the warranty valid?

This warranty is valid only in the United States and Canada at Best Buy branded retail stores or websites to the original purchaser of the product in the country where the original purchase was made.

What does the warranty not cover?

This warranty does not cover:

• Food, beverage, and or medicine loss/spoilage.
• Customer instruction/education
• Installation
• Set up adjustments
• Cosmetic damage
• Damage due to weather, lightning, and other acts of God, such as power surges
• Accidental damage
• Misuse
• Abuse
• Negligence
• Commercial purposes/use, including but not limited to use in a place of business or in communal areas of a multiple dwelling condominium or apartment complex, or otherwise used in a place of other than a private home.
• Modification of any part of the Product, including the antenna
• Display panel damaged by static (non-moving) images applied for lengthy periods (burn-in).
• Damage due to incorrect operation or maintenance
• Connection to an incorrect voltage or power supply
• Attempted repair by any person not authorized by Insignia to service the Product
• Products sold "as is" or "with all faults"
• Consumables, including but not limited to batteries (i.e. AA, AAA, C etc.)
• Products where the factory applied serial number has been altered or removed
• Loss or Theft of this product or any part of the product

Display panels containing up to three (3) pixel failures (dots that are dark or incorrectly illuminated) grouped in an area smaller than one tenth (1/10) of the display size or up to five (5) pixel failures throughout the display. (Pixel based displays may contain a limited number of pixels that may not function normally.)

Failures or Damage caused by any contact including but not limited to liquids, gels or pastes.

REPAIR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY FOR BREACH OF WARRANTY. INSIGNIA SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT, INCLUDING, BUT NOT LIMITED TO, LOST DATA, LOSS OF USE OF YOUR PRODUCT, LOST BUSINESS OR LOST PROFITS. INSIGNIA PRODUCTS MAKES NO OTHER EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE WARRANTY PERIOD. SOME STATES, PROVINCES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.

Contact Insignia:

1-877-467-4289

www.insigniaproducts.com

INSIGNIA is a trademark of Best Buy and its affiliated companies.

*Distributed by Best Buy Purchasing, LLC

7601 Penn Ave South, Richfield, MN 55423 U.S.A

©2022 Best Buy. All rights reserved.