EO Mini Pro 3 Connectivity Guide

Table of Contents

Important: Read carefully before use. Keep for future reference.

1. Hardwired connection
2. WiFi connection
3. GSM connection
4. EO Support Centre
   • ev.energy Smartphone App Support

1.0 Hardwired Connection

1. Log into charger and access Network page.
2. Confirm that Ethernet is "UP".
3. Log out then wait 10 minutes to see if the charger shows as online.

Network Status:

Save Reload

4. If charger has a hardwired connection but Ethernet status is Down & Red, call EO for further support.

2.0 WiFi Connection

1. Log into charger and access Network page.
2. Ensure WiFi is enabled, SSID & PSK are populated, and the network % is >20%.
3. Log out then wait 10 minutes to see if the charger shows as online.

WiFi Status:

4. If no networks are showing up, or all network % are <10%, call EO for further support.

3.0 GSM Connection

1. Log into charger and access Network page.
2. Confirm SIM Status, IP & PING Test box's are all Green.
3. *APN Details may be different.
4. Confirm RSSI (signal strength) is <100-dBm.
5. Log out then wait 10 minutes to see if the charger shows as online.

Modem Details:

Restart modem (interface + service) Refresh modem info

APN Settings:

APN: eapn1.net

Username:

Password:

Save

5. If RSSI is >100-dBm & PING Test fails, there is likely a signal strength issue and an alternative connection mode may be needed.

6. If SIM Status, IP & PING Test box's are all Red then Call EO for support.

4.0 EO Support Centre

All EO Charging technical documentation is published in the EO Resource Centre, this is found at: https://www.eocharging.com/support.

EO Charging offers technical support and is ready to help with any questions or issues.

Live Chat: https://www.eocharging.com/contact-us

? This document contains information that is subject to change without notice.

Disclaimer: No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including, but not limited to, copying, recording, retrieving data, or computer networks without the written permission of EO Charging.