Fellowes Powershred 425Ci/425i/485Ci/485i User Manual

Key

The following key identifies the components and controls of the Fellowes Powershred shredder:

• A. SafeSense® Technology: Detects when hands are too close to the paper entry.
• B. Paper entry: Main slot for shredding paper.
• C. CD, credit card and junk mail entry: Separate slot for shredding CDs, credit cards, and junk mail.
• D. Door: Access to the shredder bin.
• E. Casters: Wheels for mobility.
• F. Safety instructions: Reference to safety guidelines.
• G. Disconnect power switch: Main power switch (ON/OFF).
• H. Oil reservoir: For Auto Oil™ system (425Ci and 485Ci only).
• I. Oil drain plug: Located inside for draining oil (425Ci and 485Ci only).
• J. Basket: Waste bin for shredded material.
• K. Accessory tray: For storing accessories.
• L. Control panel: Contains operational indicators and buttons.
  • 1. Sheet capacity indicator: Shows how many sheets are being fed.
  • 2. Low oil indicator (red): Illuminates when the oil reservoir needs refilling.
  • 3. Bin full indicator (red): Illuminates when the waste bin is full.
  • 4. SafeSense® indicator (yellow): Illuminates when SafeSense® technology is active.
  • 5. Remove paper indicator (red): Illuminates when paper needs to be removed due to a jam.
  • 6. Door open indicator (red): Illuminates when the cabinet door is open.
  • 7. Straight feed indicator (red): Illuminates when paper is not fed straight.
  • 8. Auto button: Activates automatic shredding.
  • 9. Reverse button (⟲): Reverses the shredding direction to clear jams.
  • 10. ON/OFF button (▶️/⏹️): Powers the shredder on or off.
  • 11. Forward button (▶️): Advances the shredding direction.

Capabilities

Will Shred:

• Paper
• 132 column continuous form
• Credit cards
• CD/DVDs
• Staples
• Paper clips
• Junk mail

Will Not Shred:

• Adhesive labels
• Transparencies
• Newspaper
• Cardboard
• Large paper clips
• Laminates
• File folders
• X-rays
• Plastic other than noted above

Paper Shred Size:

• Cross-Cut (425Ci, 485Ci): 5/32 in. x 1-1/8 in. (3.9mm x 30mm)
• Strip-Cut (425i, 485i): 1/4 in. (5.8mm)

Maximum Specifications:

*Based on 8.5"x11", 20lb. (75g) paper at 120V, 60 Hz, 12Amps. Heavier paper, humidity, or voltage variations may reduce capacity. Recommended daily usage rates: 10,000 sheets per day, 500 credit cards; 50 CDs.

Fellowes SafeSense® shredders are designed for office environments ranging between 50-80 degrees Fahrenheit (10-26 degrees Celsius) and 40-80% relative humidity.

IMPORTANT SAFETY INSTRUCTIONS — Read Before Using!

• ⚠️ Keep away from children and pets. Keep hands away from paper entry. Always set to off or unplug when not in use.
• ? Keep foreign objects – gloves, jewelry, clothing, hair, etc. – away from shredder openings. If an object enters the top opening, switch to Reverse (⟲) to back out the object.
• ? Never use aerosol products, petroleum-based lubricants, or other flammable products on or near the shredder. Do not use canned air on the shredder.
• ❌ Do not use if damaged or defective. Do not disassemble the shredder. Do not place near or over a heat source or water.
• ? Operation, maintenance, and service requirements are covered in the instruction manual. Read the entire instruction manual before operating the shredder.
• ⚡️ This shredder has a Disconnect Power Switch (G) that must be in the ON (I) position to operate. In case of emergency, move the switch to OFF (O) position. This action will stop the shredder immediately.
• ⚠️ Avoid touching exposed cutting blades under the shredder head.
• ?? Use only the designated entry for CDs/cards. Keep fingers away from the CD entry.
• ? Do not put foreign objects in the paper entry.
• ? Shredder must be plugged into a properly grounded wall outlet or socket of the voltage and amperage designated on the label. The grounded outlet or socket must be installed near the equipment and easily accessible. Energy converters, transformers, or extension cords should not be used with this product.
• ? FIRE HAZARD – Do NOT shred greeting cards with sound chips or batteries.
• ? For indoor use only.
• ? Unplug the shredder before cleaning or servicing.

Basic Shredding Operation

Follow these steps for basic shredding:

1. Step 1: Plug in the shredder and ensure the disconnect power switch (G) is in the ON (I) position.
2. Step 2: Press the ON/OFF button (▶️/⏹️) on the control panel to activate the shredder. The blue indicator light should illuminate.
3. Step 3: Feed paper into the paper entry (B) and release. The shredder will automatically start.
4. Step 4: For CDs, credit cards, or junk mail, use the designated entry (C) and feed the item.
5. Step 5: To stop shredding, set the power switch to OFF (⏹️). The shredder will automatically enter sleep mode after 2 minutes of inactivity to save energy.

Advanced Product Features

100% Jam Proof System

Eliminates paper jams and powers through tough jobs.

Auto Oil™

Lubricates the cutters automatically to enhance performance and extend shredder life. (Auto oil system is only included on cross-cut models - 425Ci and 485Ci.)

Patented SafeSense® Technology

Automatically stops when hands touch the paper opening.

Energy Saving System

Reduces energy consumption by up to 70% compared to conventional shredders during normal usage.

100% Jam Proof System Operation

This system electronically measures paper thickness to prevent paper jams:

1. Advanced Jam Prevention:
   • Indicator RED: Too many sheets have been inserted.
   • Indicator YELLOW: Productivity is optimized.
   • Indicator GREEN: More sheets can be added.
2. If Indicator is RED: Remove several sheets until the indicator is below red.
3. Continue Shredding: Once the sheet capacity is appropriate, continue shredding.

Straight Feed

If the Straight Feed indicator (red) illuminates, remove the paper and feed it straight into the paper entry.

Misfeed Handling:

If a misfeed occurs, all indicators will light up and the shredder will pause for 3-6 seconds. Wait for the flashing to stop after automatic correction is complete. Regular shredding will resume. If paper has been reversed, press the reverse button (⟲) and remove the paper. Otherwise, regular shredding will resume.

*100% Jam Proof when used in accordance with the user manual.

Auto Oil™ Operation

Lubricates the cutters automatically to enhance performance and extend shredder life. (Auto oil system is only included on cross-cut models - 425Ci and 485Ci.)

Set-up and Testing:

1. Initial Fill: Before using, fill the oil reservoir with 12 oz. (355 ml.) of Fellowes shredder oil.
2. Manual Oiling: Press the Auto (▶️) and Forward (▶️) buttons simultaneously for 3 seconds to manually oil the shredder.

Refilling Oil:

1. Low Oil Signal: The low oil indicator (red) will signal when your reservoir needs refilling.
2. Refill Reservoir: To maintain shredder performance, refill the oil reservoir with up to 12 oz. (355 ml.) of shredder oil (Fellowes #35250).
3. Oiling Resumes: Once refilled, automatic oiling will resume.

SafeSense® Technology Operation

Automatically stops when hands touch the paper opening.

Set-up and Testing:

1. Activate: Turn the shredder on to activate SafeSense®.
2. Test: Touch the test area and look for the SafeSense® indicator (yellow) to illuminate.
3. Confirmation: SafeSense® is active and working properly when the indicator is illuminated.

Sleep Mode Operation

This energy-saving feature shuts down the shredder after 2 minutes of inactivity.

When in Sleep Mode:

1. The shredder is in sleep mode.
2. To get out of sleep mode or to insert paper, touch the control panel.

Product Maintenance

Cleaning Auto-Start Infrared Sensors

Paper detection sensors are designed for maintenance-free operation. However, on rare occasions, sensors may become blocked by paper dust, causing the motor to run even if there is no paper present. (Note: two paper detection sensors are located in the center of the paper entry.)

To Clean the Sensors:

1. Turn off and unplug the shredder.
2. Lift the CD flap.
3. Locate the Auto-start infrared sensor.
4. Dip a cotton swab in rubbing alcohol.
5. Using the cotton swab, wipe away any contamination from the paper sensors.

Auto Oil™

Automatically oils the cutters to enhance performance and extend shredder life. (Auto oil system is only included on cross-cut models - 425Ci and 485Ci.)

Refilling the Oil

This section is identical to the "Refilling Oil" section under Auto Oil™ Operation.

• All cross-cut shredders require oil for peak performance. If not oiled, the machine may experience diminished sheet capacity, intrusive noise when shredding, and could ultimately stop running. Refill the Auto Oil™ reservoir as instructed for optimum performance.
• If shipping the shredder, oil must be drained. Open the cabinet door and remove the basket to access the oil drain plug. Place a suitable container under the drain, remove the plug, and let the oil drain out. Replace the plug.

Troubleshooting

• Low Oil Indicator (?): When illuminated, the shredder is out of oil and needs refilling. See the Product Maintenance section for refill instructions. For optimum performance, use Fellowes oil (35250). *Auto Oil™ is only featured on cross-cut models – 425Ci and 485Ci.
• Bin Full Indicator (?️): When illuminated, the shredder waste bin is full and needs to be emptied. Use Fellowes waste bag 3605801.
• SafeSense® Indicator (⚠️): If hands are too close to the paper entry, the SafeSense® indicator will illuminate and the shredder will stop shredding. If SafeSense® is active for 3 seconds, the shredder will automatically turn off, and the user must press the power button on the control panel to resume shredding.
• Remove Paper Indicator (❌?): When illuminated, press reverse (⟲) and remove paper. Reduce paper quantity to an acceptable amount and refeed into the paper entry.
• Door Open Indicator (?): The shredder will not run if the cabinet door is open. When illuminated, close the door to resume shredding.
• Straight Feed Indicator (➡️): When illuminated, remove paper and feed straight into the paper entry.

100% Jam Proof System

Eliminates paper jams and powers through tough jobs.

Disabling the Feature

1. Disable: To disable the Jam Proof system, press and hold the Auto (▶️) and Reverse (⟲) buttons at the same time.
2. Confirmation: Once disabled, the blue Auto light will no longer be illuminated. (To re-engage, repeat step 1).
3. Operation without Jam Proof: Shredding can continue with the system disabled; however, a paper jam may occur with too many sheets, and the Remove Paper icon (❌?) will illuminate.
4. Clearing Jam (Forward): If a jam occurs, press and hold the Forward (▶️) button until the document is completely through the shredder.
5. Clearing Jam (Reverse): If not cleared, press Reverse (⟲) briefly. Repeat steps 4 and 5 until shredded.
6. Severe Jam: If steps 4 and 5 do not clear the jam, reverse the paper all the way out, remove several sheets, and refeed.

*100% Jam Proof when used in accordance with the user manual.

Limited Product Warranty

Limited Warranty: Fellowes, Inc. ("Fellowes") warrants the parts of the machine to be free of defects in material and workmanship and provides service and support for 2 years from the date of purchase by the original consumer. Fellowes warrants the cutting blades of the machine to be free from defects in material and workmanship for the lifetime of the shredder. If any part is found to be defective during the warranty period, your sole and exclusive remedy will be repair or replacement, at Fellowes' option and expense, of the defective part. This warranty does not apply in cases of abuse, mishandling, failure to comply with product usage standards, shredder operation using an improper power supply (other than listed on the label), or unauthorized repair. Fellowes reserves the right to charge the consumers for any additional costs incurred by Fellowes to provide parts or services outside of the country where the shredder is initially sold by an authorized reseller. ANY IMPLIED WARRANTY, INCLUDING THAT OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS HEREBY LIMITED IN DURATION TO THE APPROPRIATE WARRANTY PERIOD SET FORTH ABOVE. In no event shall Fellowes be liable for any consequential or incidental damages attributable to this product. This warranty gives you specific legal rights. The duration, terms, and conditions of this warranty are valid worldwide, except where different limitations, restrictions, or conditions may be required by local law. For more details or to obtain service under this warranty, please contact us or your dealer.

Questions or Concerns?

Website: www.fellowes.com

Customer Service & Support:

• Troubleshooting
• Replacement parts
• General questions

Contact Information:

• Canada: +1-800-665-4339
• Mexico: +1-800-234-1185
• United States: +1-800-955-0959