MOES Wireless ZigBee Gateway

Instruction Manual

Brand: MOES

Powered by: tuya

Compatibility: Works with Alexa ?, Works with Google Assistant ?

Product Specifications

Product nameWireless ZigBee Gateway
Electrical Parameters5V 1A
Operating temperature-10℃–55℃
Operating humidity10%–90%RH (no condensation)
Charge TypeMicro USB DC5V
Wireless ProtocolWIFI 802.11b/g/n, ZigBee 802.15.4

Packing List

Product Description

The smart gateway serves as the control center for ZigBee devices. It enables users to design and implement smart application scenarios by adding various ZigBee devices.

Device Overview

The gateway features indicator lights and connection ports:

Preparation For Use

  1. Connect to 2.4GHz Wi-Fi

    Ensure your mobile phone is connected to a 2.4GHz Wi-Fi network. The smart phone must be on the same Wi-Fi network as the Smart Gateway to establish an effective connection.

    Diagram Description: A sequence showing a Smart phone connected via Wi-Fi ? to a Wi-Fi wireless router, which is then connected via Cable ? to the Smart Gateway.

  2. Download and Open the App

    Search for the relevant app in your device's App Store or scan the QR code provided on the package or manual to download it. If this is your first time using the app, tap "Register" to create an account. If you already have an account, click the "Login" button.

Add Devices

  1. Connect the gateway to the power supply, then press and hold the "reset button" ?.
  2. Confirm the indicator status: the blue light should be on, and the red light should be blinking fast. If the indicator is in a different status, continue pressing and holding the reset button until this state is achieved.
  3. Open the "Smart Life" app. Click the "+" icon in the upper right corner of the screen and select "Wireless Gateway (Zigbee)" to add the device.
  4. Wi-Fi Network Configuration

    Select your 2.4 GHz Wi-Fi network and enter the password. If your router supports both 2.4GHz and 5GHz, ensure you select the 2.4GHz option.

    App Screen Description: The app prompts to select a 2.4 GHz Wi-Fi network and enter a password. It notes that if the Wi-Fi is 5GHz, it should be set to 2.4GHz. A field for the Wi-Fi network name (e.g., BMW-08C7) and password is shown, with a "Next" button.

  5. Connection Process

    The connection process typically takes 30-120 seconds, depending on your network conditions. Once the device has been added successfully, it will appear on the "My Home" page.

    App Screen Description: Shows a sequence of app screens: one indicating to reset the device and perform pairing, another confirming "Device added successfully" with the device name "Zigbee Wireless Gateway (TYG...)", and a final screen showing the device on the "Welcome Home" page.

Electronic Information Products Toxic And Hazardous Substance Declaration

This declaration outlines the presence of toxic or harmful substances in the product's components.

Part nameLead (Pb)Mercury (Hg)Cadmium (Cd)Hexavalent chromium (Cr(VI))Polybrominated biphenyl (PBB)
PCB board
Housing
Cable

Explanation of Symbols:

The figures in this label indicate that the product has an environmental protection use period of 10 years under conditions of normal use. Some parts may also have an environmentally friendly use period mark. The environmental protection use period is based on the number indicated by the mark (e.g., [10-year environmental protection use period symbol]).

CE Notice

Products bearing the CE marking comply with the Radio Equipment Directive (2014/53/EU), the Electromagnetic Compatibility Directive (2014/30/EU), and the Low Voltage Directive (2014/35/EU), as issued by the Commission of the European Union.

Compliance with these directives signifies conformity to the following European Standards:

Please read this instruction manual carefully before using the product.

Service and Support

MOES provides a two-year worry-free after-sales service (freight not included). Please retain this warranty service card to safeguard your rights and interests. For service or questions, consult your distributor or contact MOES.

Product quality issues occurring within 24 months of receipt should be addressed by preparing the product and packaging for after-sales maintenance at the point of purchase. A maintenance fee may apply for damage caused by personal reasons.

MOES reserves the right to refuse warranty service under the following conditions:

  1. Products with damaged appearance, missing LOGO, or outside the service term.
  2. Products that have been disassembled, injured, privately repaired, modified, or are missing parts.
  3. The circuit is burned, or the data cable or power interface is damaged.
  4. Products damaged by foreign matter intrusion (e.g., fluids, sand, dust, soot).

Recycling Information

Products marked with the [WEEE recycling symbol] (Waste Electrical and Electronic Equipment Directive 2012/19 / EU) must be disposed of separately from unsorted municipal waste. To protect health and the environment, this equipment should be taken to designated collection points for electrical and electronic equipment. Proper disposal and recycling help prevent negative environmental and health consequences. Contact your installer or local authority to find out where these collection points are and how they operate.

Warranty Card

Please fill out the following details:

Product Information

Product Name:_______________________________________________
Product Type:_______________________________________________
Purchase Date:_______________________________________________
Warranty Period:_______________________________________________
Dealer Information:_______________________________________________
Customer's Name:_______________________________________________
Customer Phone:_______________________________________________
Customer Address:_______________________________________________
_______________________________________________

Maintenance Records

Failure dateCause Of IssueFault ContentPrincipal

Follow Us

Thank you for your support and purchase at MOES. We are always here for your complete satisfaction. Feel free to share your great shopping experience with us.

If you have any other needs, please do not hesitate to contact us; we will try to meet your demand.

MOES.Official | f @moessmart | ◉ @moes_smart | ? @moes_smart | ? @moes_smart | ? www.moes.net

Representatives and Manufacturer Information:

UK Representative:

EVATOST CONSULTING LTD
Address: Suite 11, First Floor, Moy Road Business Centre, Taffs Well, Cardiff, Wales, CF15 7QR
Tel: +44-292-1680945
Email: contact@evatmaster.com

EU Representative:

AMZLAB GmbH
Address: Laubenhof 23, 45326 Essen
Made In China

Manufacturer:

WENZHOU NOVA NEW ENERGY CO.,LTD
Address: Power Science and Technology Innovation Center, NO.238, Wei 11 Road, Yueqing Economic Development Zone, Yueqing, Zhejiang, China
Tel: +86-577-57186815
After-sale Service: service@moeshouse.com

Models: ZHUB-W-MS ZigBee Smart Gateway Hub, ZHUB-W-MS, ZigBee Smart Gateway Hub, Smart Gateway Hub, Gateway Hub, Hub

File Info : application/pdf, 10 Pages, 2.52MB

PDF preview unavailable. Download the PDF instead.

ZHUB-W-MS ZigBee (MOES) Manual BK30-221130

References

Adobe PDF library 15.00 Adobe Illustrator(R) 24.0

Related Documents

Preview MOES Wireless ZigBee Gateway Instruction Manual
Comprehensive instruction manual for the MOES Wireless ZigBee Gateway, detailing product specifications, setup, app integration, compliance information, and warranty details.
Preview Moes Multi-mode Gateway Instruction Manual | Zigbee & BLE & Mesh
Comprehensive instruction manual for the Moes Multi-mode Gateway, covering setup, product specifications, safety declarations, service information, and warranty details for Zigbee, BLE, and Mesh devices.
Preview MOES Zigbee Door/Window Magnetic Sensor Instruction Manual ZSS-X-GWM-C
Learn how to install, connect, and troubleshoot your MOES Zigbee Door/Window Magnetic Sensor (model ZSS-X-GWM-C). This comprehensive guide covers product specifications, app integration with Tuya Smart/Smart Life and MOES app, and warranty information for smart home automation.
Preview MOES ZigBee Smart Switch Instruction Manual
This manual provides detailed instructions for installing, configuring, and using the MOES ZigBee Smart Switch (Model BI15). It covers setup with the Smart Life app, multi-control association, voice assistant integration with Alexa, troubleshooting, safety guidelines, and technical specifications.
Preview MOES Wired Smart Gateway ZigBee 3.0: Instruction Manual & Setup Guide
Comprehensive instruction manual for the MOES Wired Smart Gateway (ZigBee 3.0), covering product specifications, setup, device addition, safety information, FAQ, service, and recycling guidelines.
Preview Manuel d'instruction : Passerelle intelligente filaire HomeKit ZigBee 3.0
Manuel d'instruction détaillé pour la passerelle intelligente filaire HomeKit ZigBee 3.0. Découvrez les spécifications, les étapes d'installation, la configuration avec MOES APP, Tuya, Google Assistant, Alexa et Apple HomeKit, ainsi que les FAQ et informations de service.
Preview MOES Zigbee Temperature & Humidity Sensor Instruction Manual
User manual for the MOES Zigbee Temperature & Humidity Sensor, detailing product specifications, setup, connection steps, troubleshooting, service information, and recycling guidelines.
Preview MOES Wired Smart Gateway ZigBee 3.0: Instruction Manual & Setup Guide
Comprehensive instruction manual for the MOES Wired Smart Gateway ZigBee 3.0, covering setup, device addition, specifications, status indicators, and service information. Compatible with Alexa and Google Assistant.