Orange Livebox Fibre Boost Offer

Company: Orange Communications Luxembourg S.A.

Address: ZAI Bourmicht, 8, rue des Mérovingiens, L-8070 Bertrange

Contact: Tel: 800 61 606 | Site internet/e-mail: orange.lu

Offer ID: LaFibreBoost_v2025-01-08

Applicable From: 1st August 2025

1. Offer Description

1.1. Main Service

Description of Main Offer Features	Details
Internet Speed	Internet Fibre* (subject to Orange fibre eligibility) + optional fixed line for €8/month without commitment Internet Fixe (Orange Fibre 2GB): Surf, download (maximum announced downstream speed of 1GB for bitstream and 2GB for unbundling) 2 Gbits/s. Store, share (maximum announced upstream speed on copper or fibre) 1 Gbits/s. Unlimited Volume* Optional fixed line communications for €8/month without commitment (unlimited calls to landlines and mobiles nationally and 5 hours in Europe)
Volume(s) Included	Unlimited***
Availability / Geographic Eligibility	Network Neutrality and Quality of Internet Access
Network Neutrality and Transparency Measures	Network Neutrality and Quality of Internet Access

*Offer available according to customer eligibility to the Orange Fibre network.

**Eligibility Notes: The Boost option guarantees that the assigned speed is always the highest possible based on customer eligibility. Speeds depend on technology and network and can range from 1 Gbit/s up to 2 Gbit/s depending on eligibility, technology, network, and compatible equipment (Livebox).

***Fair usage policy applies.

1.2. Other Service(s)

To benefit from an internet connection between contract signature and final installation, this offer includes a 4G router and a SIM card with 100GB of national mobile internet for 2 months. This is provided to the customer against a deposit of €49, upon request. The deposit is refunded upon return of the device within 3 months of installation. After this period, Orange considers that the customer has chosen to keep the equipment as a purchase.

2. Pricing Details

Category	Details
Monthly Fees	€59.99/month with a 24-month commitment E-bill/client area invoice: free Livebox rental: €5/month or €89 Livebox WIFI7 rental: €7/month or €229 Fiber to the room rental: €7/month Optional fixed line for €8/month without commitment Booster Fibre option for €4/month or €69 Booster Fibre WIFI7 option for €6/month or €89 Fiber to the room Booster Fibre option for €4/month or €89 (cabling costs on quote) Fiber to the room rental: €7/month Optional Cloud Phone PBX for €11.70/month
Additional Volume Costs	Orange International Tariffs
Activation Fees	Activation: €149
Cancellation Fees	Cancellation: €25 Cancellation before service activation: €299
One-time Fee(s)	Fibre connection (if necessary): €299
Intervention Fees	Orange is responsible for the cabling installed up to the customer's modem location. Any cabling work or additional requests will be subject to supplementary billing. Activation fees are €149. Installation and cabling fees of €299 are offered. For cabling exceeding 30 meters, additional fees may apply. Moving fees: €149 Fixed telephone number change fees: free Decoder or modem delivery: free Troubleshooting fees – call-out: €45 Troubleshooting fees – labour (per 15 minutes): €30 Troubleshooting package: €129 Missed home visit: €119.99
Promotion(s)	Access+: -€3/month, now €3.99 instead of €6.99 with Livebox Fibre Boom -€3/month, now €19.99 instead of €22.99 with Livebox Fibre 100% Win -€7/month, now €9.99 instead of €16.99 with Livebox Fibre BeUnlimited -€10/month, now €29.99 instead of €39.99 with Livebox Fibre The final consumer is informed that all promotional actions/conditions are to be consulted in the supplier's commercial documentation.
Link to Current Price List	Tariff Brochure

3. Contractual Data

Offer Type	Details
Offer Type	Internet Fibre (subject to eligibility) Optional Fixed Line with Fibre
General Conditions and Specific Terms	General Sales Conditions Specific Conditions for subscriptions and options
Minimum Commitment Period	24 months

4. Other Information

Orange Communications Luxembourg S.A. – RC B93817 – 8 Rue des Mérovingiens, L-8070 Bertrange – VAT LU19749504

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