MSpa Hot Tub User Manual

Welcome to the World of MSpa

Thank you for purchasing an MSpa hot tub and for trusting our brand. We believe you will enjoy the long-term benefits of our products. This manual is provided as a guide to help you use your MSpa hot tub correctly. Please read it carefully and thoroughly before operating your hot tub.

We are honored to welcome you to the MSpa family and look forward to sharing the full spectrum of experiences with our product.

Enjoy your MSpa!

Official MSpa Website: www.the-mspa.com

MSpa Installation Videos: [Link to MSpa YouTube Channel]

Table of Contents

• Safety Warning
• Specifications
• Product Overview
• First Use and Setup
• Controller Functions
• Water Maintenance and Chemicals
• Draining, Cleaning, and Maintenance
• Disposal and Environmental Protection
• Troubleshooting
• MSPA Limited Warranty

Important Safety Information

For your own safety and the proper functioning of your device, follow the instructions below. Failure to comply with these warnings and instructions may result in property damage, serious injury, or death. Improper installation or handling will void the warranty.

READ AND FOLLOW ALL INSTRUCTIONS! KEEP THE MANUAL FOR FUTURE REFERENCE.

DANGER

• Risk of drowning. Ensure children cannot access the hot tub without supervision.
• Risk of drowning. Regularly check for water leaks, wear, cracks, or damage to the hot tub surface. Never use a damaged or malfunctioning cover.
• Always cover and secure the hot tub after each use to prevent accidental entry.
• Risk of injury. The suction fittings are designed for the specific flow rate of the pump. Never use the tub with damaged or missing jets. Never replace jets with non-original parts.
• If the power cord or RCD is damaged, obtain a replacement from the manufacturer or a qualified electrician.
• Risk of electric shock. Do not place electrical appliances (lamps, phones, radios, etc.) within 1.5 meters of the hot tub.
• Risk of electric shock. Do not use the hot tub during rain or thunderstorms.

WARNING

• Do not use extension cords, timers, or adapters. Ensure a readily accessible outlet.
• The device must be powered through an RCD with a rated residual current of 10mA and connected to a properly grounded outlet.
• The device must always be plugged directly into a grounded outlet.
• Electrical equipment (except for low-voltage devices) must be kept out of reach of persons in the hot tub.
• Electrical equipment with external electrical components must be positioned to prevent them from falling into the hot tub.
• Electrical installations must comply with relevant regulations.
• Store the remote control in the side pocket when not in use to prevent damage.
• This device can be used by children aged 8 and above, and persons with reduced physical, sensory, or mental capabilities, or lack of experience, only under supervision. Children should not play with the device. Cleaning and maintenance by children should only be done under adult supervision.
• Ensure children are supervised at all times when using the hot tub.
• Cover and lock the hot tub after each use to prevent drowning.
• Ensure the floor supporting the hot tub can bear the expected load (see manual). Consider the weight of the water and occupants.
• Adequate drainage must be provided around the hot tub to handle overflow.
• To reduce the risk of injury:
  • Lower water temperature is recommended for small children, and if the recommended stay in the hot tub exceeds 10 minutes. To avoid possible hyperthermia, the average water temperature should not exceed 40°C.
  • Due to the risk of miscarriage or fetal damage in early pregnancy, pregnant women should limit water temperature to a maximum of 38°C.
  • Before entering the hot tub, measure the water temperature with a precise thermometer.
  • Consumption of alcohol, medication, or drugs can lead to unconsciousness and drowning.
  • Consumption of alcohol, medication, or drugs can dramatically increase the risk of fatal hyperthermia.
  • Hyperthermia occurs when the body's internal temperature rises several degrees above normal (37°C). Symptoms include dizziness, loss of consciousness, drowsiness, lethargy, and increased body temperature. Consequences can include inability to perceive rising temperature, inability to exit the hot tub in time, unawareness of immediate danger, fetal damage in pregnant women, physical inability to exit, and loss of consciousness with risk of drowning.
  • Consult your doctor before use if you have obesity, heart conditions, low or high blood pressure, or circulatory problems.
  • Certain medications can cause drowsiness or affect heart rate, blood pressure, and circulation. Consult your doctor if you are taking medication.
  • Consult your doctor if you are pregnant, have diabetes, are in poor health, or undergoing treatment.
• Persons with infectious diseases should not use the hot tub.
• Enter and exit the hot tub with caution to avoid injury.
• Water temperature exceeding 42°C can be harmful.
• Never use the hot tub alone or allow others to use it without another person present.
• Never use the hot tub immediately after strenuous exercise.
• Water temperature combined with alcohol, drugs, or medication can cause unconsciousness or hypothermia.
• Leave the hot tub immediately if you feel drowsy or dizzy. High water temperatures can cause hyperthermia and unconsciousness. Do not expose the hot tub to temperatures below 0°C to prevent freezing. Use a thermal mat for protection against low ambient temperatures. Do not operate the hot tub if the water is frozen.
• Never fill the hot tub with water hotter than 40°C.
• Always disconnect the hot tub from the power supply when performing maintenance, servicing, or storage.
• Never jump or dive into shallow water.
• No electrical equipment should be placed above the hot tub during use.
• DO NOT cover or bury the power cord. Position the cord to minimize damage from lawnmowers, trimmers, or other equipment.
• Do not attempt to plug or unplug the hot tub while standing in water or with wet hands.
• Never use a damaged or malfunctioning hot tub.
• Contact Marimex Service Center for replacement or repair.
• Keep all pets away from the hot tub to prevent damage.
• Do not add bath salts, oils, or other products not intended for this type of hot tub.
• Avoid submerging your head below the water level.
• Avoid accidental ingestion of water.
• The hot tub contains a UV-C radiation source. Contact MARIMEX for repair or replacement of the UV-C lamp. Improper use or damage to the hot tub body may lead to the leakage of hazardous UV-C radiation. UV-C radiation can cause eye or skin damage even in small doses.
• WARNING!!!: Never connect or use the UV-C lamp when it is removed from inside the hot tub body.

WARNING

• Always add chemicals to water, never the other way around. Adding water to chemicals can cause a strong reaction and dangerous dispersion of chemicals.
• Replace used water promptly or use chemical products for cleaning and disinfection. Change water every 3-5 days.
• Use the provided MSpa water disinfection kit according to the manufacturer's instructions.
• The hot tub must not be used without a filter or with untreated water, as this could damage the electrical parts. Adjust water values according to your chemical supplier's recommendations before use.
• The hot tub must never be left in direct sunlight without water. Cleaning and drying should always be done out of direct sunlight.
• Regularly check the shell pressure according to weather changes and maintain it within the specified values. In case of higher temperatures or direct sunlight, regulate air pressure by releasing some air to prevent damage to the inflatable part or cover.
• In case of rain or snow, ensure regular removal from the hot tub surface to prevent damage to the cover or shell.
• Avoid any pressure on the hot tub body – do not sit on the edge or place anything on it, as this could cause irreversible damage or deformation.
• Do not leave or set up the hot tub for use at ambient temperatures below 4°C unless the water heater is in operation.
• Enter and exit the hot tub carefully and slowly. Be careful when stepping onto a wet floor.
• To prevent pump damage, never operate the hot tub unless the water level is adequate.
• Always place the hot tub on a flat, properly prepared surface free of sharp objects, capable of bearing the required load.
• Do not leave the hot tub empty for too long. If not used for an extended period, remove all water from the hot tub body. Do not expose the hot tub to direct sunlight and check it regularly before each use.
• When the hot tub is not in use, it is recommended to store it or restrict access to it.
• Remove the cover before using the bubble function.
• To avoid the risk of accidental resetting of the thermal cut-off, this device must not be powered through an external source, such as a timer, or connected to an electric circuit that automatically switches on and off.
• Information on regular inspection, maintenance, and cleaning of the hot tub can be found in the relevant chapter.

Explanation of Warning Symbols

• Adult Supervision ?
• Read the Manual ?
• No Diving ??
• Do Not Touch Jets ??

Warning: Electrical installation safety requirements for fixed electrical equipment in the vicinity of a swimming pool vary by zone. Refer to the diagram below. All installations must comply with ČSN 33 2000-7-702.

NOTE: Measured dimensions of individual zones are limited by walls and partitions.

[Diagram showing Zones 0, 1, and 2 around a hot tub with dimensions]

Specifications

Hot Tub Overview

Control System Specifications

Product Description

Package Contents

NOTE: Diagram is for illustrative purposes only. Actual product may vary. Not to scale. For safety reasons, use only accessories supplied by MSpa.

First Use and Setup Preparation

Preparation and Placement Requirements

• The hot tub can be installed indoors or outdoors by one person in 10 minutes. Intended for domestic use only, not for commercial use.
• The hot tub must be placed on a flat, smooth surface capable of supporting the maximum load (filled hot tub + maximum number of persons). Consult a structural engineer or qualified statician for these requirements.
• Ensure there are no sharp objects in the area around or under the hot tub. Uneven flooring can damage the hot tub, which is not covered by warranty. Level the surface before filling with water. Smooth out wrinkles on the bottom liner carefully after filling with a few centimeters of water.
• Ensure adequate drainage around the hot tub for water overflow.
• Ensure sufficient clearance around the hot tub for full access to equipment for maintenance and/or service.
• Consider noise reduction when choosing the installation location.

Additional Requirements for Indoor Installation

• Humidity is a natural part of the environment around an indoor hot tub. Frequent ventilation is necessary to reduce humidity in the area. Ensure adequate ventilation in the room where the hot tub will be located to remove excess moisture.
• Ensure the floor is waterproof and has a non-slip surface. Do not install the hot tub on carpet or other materials that could be damaged by moisture. Adequate drainage must be provided to prevent property damage or injury.
• Follow applicable legislation for installation.

Additional Requirements for Outdoor Installation

• Do not place the hot tub on grass or a dirty surface, as this can increase the amount of dirt entering the hot tub and damage the floor.
• Do not leave the hot tub exposed to direct sunlight for extended periods.
• Always maintain the pressure gauge in the yellow range when the ambient temperature is above 20°C or the hot tub is exposed to sunlight, even for a short period.
• Do not install or use the hot tub outdoors at temperatures below 4°C. Do not use the hot tub if the water in the circulation system, pump, or pipes is frozen. Place a thermal insulating mat between the bottom of the hot tub and the floor to prevent heat loss from the bottom.

RCD Test

WARNING

Risk of electric shock. This product is equipped with an RCD on the power cord. The RCD must be tested before each use. If the RCD does not function properly, do not use the hot tub. The power cord must remain disconnected until the fault is identified and rectified. For fault rectification, contact a qualified electrician. There are no user-serviceable parts on the RCD. Opening it will void the warranty!

1. Connect the device to the main power supply.
2. Press the RESET button on the RCD. The indicator light should turn red.
3. Press the TEST button on the RCD. The red indicator light should turn off. If the indicator light on the RCD does not turn off, the RCD is faulty. Do not use the hot tub until the fault is rectified by a qualified electrician.
4. Press the RESET button on the RCD again. The indicator light should turn red. If it does, the hot tub is ready for use.

[Diagram showing RCD test steps]

Connecting External Equipotential Bonding Conductors to the Hot Tub Control Unit

A qualified electrician should connect the hot tub control unit to the home equipotential bonding terminal using a copper conductor with a cross-section of at least 1.5 mm².

[Diagrams showing proper electrical connection and RCD test]

Hot Tub Installation

NOTE: Move the complete package to the installation location. Never drag the tub on the ground, as this can cause damage. Carefully open the carton and keep it for later storage of the hot tub.

NOTE: Unpack all parts from the box onto the floor and ensure nothing is missing. If you find any parts missing or damaged, contact your dealer or the appropriate service center.

ASSEMBLING THE HOT TUB

Inflating the Tub Walls

1. Remove the thermal mat from the box and spread it on the cleaned, smooth surface chosen for your hot tub. Spread the hot tub out on the mat with the drain valve facing a suitable direction for later water drainage. NOTE: Place the mat with the bubbles facing down towards the ground.
2. Press the BUBBLE and UP buttons simultaneously to start the self-inflation function.
3. Inflation will automatically stop when optimal pressure is reached.

NOTE: You can also stop self-inflation manually by pressing the BUBBLE button again.

3. After inflation, the pressure gauge should indicate the yellow range.

NOTE: Periodically, you may need to re-inflate the tub or release air to the yellow range at high temperatures. Changes in daily and nightly temperatures cause changes in air pressure inside the tub, leading to deflation or over-inflation. To re-inflate, turn off all functions and hold the BUBBLE button for more than 3 seconds until the pressure gauge shows the yellow range (if the tub is deflated) or the green range (if the tub is filled with water).

[Diagrams showing inflation process and pressure gauge readings]

IMPORTANT: ENSURE THE HOT TUB IS ALWAYS PROPERLY INFLATED ACCORDING TO THE PRESSURE GAUGE.

[Diagrams showing pressure gauge in yellow and green ranges]

Ensure the pressure gauge shows the yellow range in the following situations:

• When the hot tub is inflated before being filled with water.
• When leaving the hot tub unattended outdoors and temperatures are expected to be above 20°C.

Ensure the pressure gauge shows the green range in the following situations:

• The hot tub is filled with water.
• The hot tub is in use.

WARNING: If the pressure gauge shows the white range, the air pressure in the hot tub is too high. Gently turn the valve cap counterclockwise and slowly release air. Once the pressure gauge returns to the yellow or green range, tighten the cap again.

[Diagram showing inflation steps and pressure gauge]

Installing the Filter Cartridge

1. Attach the filter cartridge base to the suction jet grille (upper position) and secure it by turning.

NOTE: The filter cartridge base is designed to be secured and removed by screwing and unscrewing. Never force it, as this could cause damage.

NOTE: Inflate the hot tub before installing the filter cartridge.

NOTE: Always have the filter cartridge installed when the hot tub is filled with water.

[Diagram showing filter cartridge installation]

Filling the Hot Tub with Water

1. Before filling the tub with water, ensure the drain valve cap is securely closed.
2. Fill the hot tub with clean water up to the level between the MIN and MAX marks indicated on the inner wall of the tub.

WARNING:

• Do not overfill the hot tub.
• Do not operate the hot tub until the water level reaches at least the MIN mark.
• Never move the hot tub when filled with water.
• Never pour water hotter than 40°C directly into the hot tub. We recommend filling the tub with lukewarm water for faster heating and energy savings.

Water Heating

1. Place the inflatable cover on the hot tub, followed by the cover with buckles. Ensure the buckles are securely fastened and tightened.
2. Check that the tub is connected to the power supply and follow the instructions in the "Controller Functions" chapter.

WARNING:

• Do not attempt to move the hot tub after filling.
• Do not operate the hot tub until the water level reaches the minimum value.
• Water temperature should not exceed 40°C.

[Diagram showing cover buckle operation]

Controller Functions

LED Display

Press the RESET button on the RCD. The LED display will show the current water temperature.

NOTE: The actual water temperature may differ from the displayed temperature by up to 2°C depending on ambient conditions.

Hydromassage Button

Press the JET button to turn the hydromassage function on and off. The button lights up green when the hydromassage function is activated.

NOTE: The BUBBLE button can be set to levels L1 or L2 only when the hydromassage function is active.

NOTE: The hydromassage function automatically turns off after 1 hour of operation.

Controlling Hydromassage Jets

Adjust the direction of the water flow by aiming the jets (a). Turn the jet control knob (b) around its circumference to adjust the jet intensity.

[Diagram showing jet control]

HEATING

1. Press the HEATER button to turn the water heating on/off. When the heater button is red, heating is active (20-40°C). When it is green, the water temperature has reached the desired level and heating is inactive.
2. Press the UP or DOWN button, and the LED display will start flashing. While the display is flashing, set the desired water temperature (from 20°C to 40°C). The newly set temperature will remain displayed for 3 seconds to confirm.

NOTE: When the heating system is active, filtration will automatically turn on.

NOTE: If the water temperature drops below 1°C, the anti-freeze protection system will automatically activate and heat the water to 3°C. However, the hot tub must be in standby mode (plugged in and the RCD switched on, so it is illuminated). If it is not connected to power or reset at the RCD, this function will not be active, the water will not heat up, and the hot tub may be damaged. This function will also not work if the hot tub reports error F1 - clogged filter.

IMPORTANT: The following conditions will slow down water heating:

• Ambient air temperature is below 10°C.
• Wind speed is higher than 3.5 m/s.
• The bubbling function is on while heating.
• The hot tub is not properly covered while heating.

[Diagram of the control panel with labels for each button]

FILTRATION

Press the FILTER button to turn the filtering function on/off. The indicator light turns green when activated.

NOTE: The filter system automatically turns on whenever heating or UVC disinfection is activated.

NOTE: If the hot tub is activated via the heater button, heating and filtration will start automatically. Turning off the heater button will turn off heating, and the filter system will turn off 30 seconds after the heating function is turned off. Always let the filtration complete its cycle and do not turn it off using the RCD or by unplugging from the power supply.

Filter Cartridge Cleaning Reminder: When the FILTER button flashes or is red, the filter cartridge needs to be cleaned or replaced. Reset this reminder by pressing the Filter button for 3 seconds.

BUBBLE MASSAGE

Press the BUBBLE button to turn on the bubble massage function; press and hold the button for 3 seconds to turn it off. The BUBBLE button glows green when the function is active.

Bubbling can be set to three different intensity levels. The default level is L2 (500W). Pressing the BUBBLE button again switches to level L3 (720W). Pressing again switches to level L1 (300W).

IMPORTANT: Do not turn on the massage system when the tub is covered. The air from the bubble massage could accumulate under the cover and cause injury or irreversible damage to the hot tub.

NOTE: For safety reasons, the bubble massage automatically turns off after 20 minutes. It can be restarted after 10 minutes by pressing the BUBBLE button.

HEATING TIMER BUTTON

Sets how many hours from the current time the heating function will start.

Press the TIMER button to enter the timer setting mode. The button will light up green.

After pressing the UP or DOWN button, the LED will start flashing. While the LED is flashing, you can set the number of hours until heating is activated (1-99 hours). The desired setting will remain on the display for 3 seconds to confirm.

To change the timer setting, press the Timer button again and use the UP and DOWN buttons for the new setting.

Cancel Timer Setting: Press the Timer button for 3 seconds.

NOTE: Activating heating or resetting the hot tub will cancel the timer setting.

UVC LAMP

Press the UVC button to turn the UVC system on/off. When the green indicator light above this button is on, UVC disinfection is activated.

OZONE GENERATOR

Press the OZONE button to turn this function on/off. The OZONE button glows green when the function is activated. The ozone generator automatically turns off after 2 hours of operation.

NOTE: For safety reasons, never use the hot tub when the ozone generator is on. The ozone generator function cannot be activated if the hydromassage or bubble massage function is active.

SWITCHING BETWEEN CELSIUS AND FAHRENHEIT

The temperature can be displayed in either Celsius or Fahrenheit. Press and hold the DOWN button for 3 seconds to switch between the two options.

SAFETY LOCK

Pressing and holding the UP and DOWN buttons simultaneously for 3 seconds will lock/unlock the controller. In locked mode, the controller is deactivated, and the hot tub retains all previous settings.

MAINTENANCE AND CHEMICALS

CAUTION: BEFORE PERFORMING ANY HOT TUB MAINTENANCE, ENSURE IT IS DISCONNECTED FROM THE POWER SUPPLY, OTHERWISE THERE IS A RISK OF ELECTRIC SHOCK OR DEATH.

FILTER CARTRIDGE MAINTENANCE

1. After each use of the hot tub, check the filter cartridge and clean it. Follow the instructions below:

[Diagram showing filter cartridge cleaning]

NOTE: Replace the filter cartridge every 3-5 days of use, or if it remains discolored or dirty after cleaning. The cartridge cover can be reused depending on its condition.

NOTE: The filter cartridge must always be installed when the hot tub is filled with water.

NOTE: Turn off all hot tub functions before replacing or cleaning the filter cartridge.

2. If the suction or return jet is clogged with dirt, use the provided wrench. Unscrew the jet with the wrench and clean the dirt.

NOTE: Ensure the water is drained from the hot tub before removing the jet. Never remove jets when there is water in the tub!

HOT TUB WATER

1. Change the water in your hot tub every 3-5 days, depending on the intensity of use. If visible dirt is present or the water is cloudy and chemical treatments do not clean it, change the water and clean the tub (see "Draining, Cleaning, and Storage" section).
2. Shower before using the hot tub. Cosmetics, creams, and residues of other substances on the skin can quickly degrade water quality and clog the filter cartridge.
3. When the tub is not in use, cover it and secure it with buckles to prevent water contamination.
4. Maintain proper water quality by using only chemicals intended for hot tubs. Damage to the hot tub caused by improper use of chemicals or insufficient water maintenance is not covered by the warranty. Consult your local pool or hot tub dealer for proper chemical use.

Water Maintenance

The hot tub owner must regularly check water quality and keep it clean and safe at planned intervals (daily, if necessary). The use of disinfectants and other chemicals will control the proliferation of bacteria and viruses. Maintaining proper water balance through the correct use of disinfectants is the most important factor in maximizing the lifespan and appearance of the hot tub, as well as ensuring clean, healthy, and safe water. Proper technique is important for testing and treating hot tub water. Contact your dealer with questions about chemicals, disinfection, and water testing procedures.

Water Balancing

Follow these instructions for hot tub water maintenance.

NOTES:

• Low pH values will damage the tub body and electrical components. Damage caused by chemical imbalance is not covered by the warranty.
• High pH values and associated water hardness cause deposits inside the technology, leading to damage, which is not covered by the warranty.

[Diagram showing filter cleaning and jet removal]

Water Care:

• Immediately after treating the water with chemicals, turn on the filtration and bubble function to circulate the treated water through the entire internal piping of the tub.
• Always follow the manufacturer's instructions and warnings for the chemicals you use.
• The use of chlorine-based products for water maintenance negatively affects the lifespan of the hot tub and can also cause fading of the inner liner colors.
• Therefore, the manufacturer recommends using oxygen- or bromine-based products.
• Never mix different types of chemicals. Always add individual chemicals to the water separately. Allow each product to dissolve completely in water before adding it to the hot tub.
• Chlorine and bromine products should not be mixed under any circumstances, as it is very dangerous. If you normally use chlorine-based products and want to switch to bromine-based products or vice versa, you must completely change the water in the hot tub before making this change.
• Never add any chemicals to the hot tub while someone is in it. This can cause severe skin and eye irritation.
• Never use excessive amounts of chemicals or concentrated chlorine. This can damage the hot tub and your skin. Damage caused by improper use of chemicals is not covered by the warranty.

DRAINING, CLEANING, AND STORAGE

Draining the Water

1. Turn off all functions on the controller.
2. Attach a garden hose to the drain valve adapter. Direct the other end of the garden hose to a suitable drainage area.
3. Remove the drain valve cap on the outside of the tub and connect the adapter with the garden hose to the valve.
4. Open the drain valve cap on the inside of the hot tub. Water will start to flow out through the garden hose.
5. When the water stops flowing, disconnect the control unit from the hot tub. Gradually lift the side of the hot tub opposite the drain valve from its bottom part (never by the straps) until all residual water has drained.
6. Press the BUBBLE button for 15 minutes to remove residual water from the pipes and dry them.
7. Wipe away any remaining water and moisture from the surface of the tub and control unit with a clean towel. Ensure the hot tub and control units are properly dried.

[Diagrams showing draining process]

Cleaning the Hot Tub

If visible dirt is present or the water is cloudy and chemical treatments do not clean it, change the water and clean the tub (see "Draining the Water" section). Once the water is drained, clean or replace the filter cartridge and clean the inside of the tub with a sponge and a mild soapy water solution. Rinse thoroughly with clean water before refilling the tub.

IMPORTANT: Do not use steel wool, stiff brushes, or abrasive cleaning agents.

[Diagram showing cleaning process]

Air Deflation Instructions

1. Unscrew the entire drain valve at the bottom of the tub.
2. Once the tub is completely deflated, replace the valve.

Deflating the Inflatable Cover

1. Open the deflation valve to deflate the cover. For faster deflation, insert the hose included in the repair kit into the valve.
2. Once the cover is completely deflated, close the deflation valve.

[Diagrams showing air deflation]

Repairing the Hot Tub Body and Inflatable Cover (*for some models only)

For puncture repair, use the patches included in the package:

1. Thoroughly clean and dry the area to be repaired.
2. Apply glue to the patch and quickly apply it to the damaged area (glue is not included).
3. Smooth the surface to remove air bubbles and let it dry.

NOTE: Glue is not included in the package.

[Diagram showing repair process]

Hot Tub Storage and Preparation for Next Use

1. Drain and clean the hot tub according to the instructions in the chapters "Draining the Water", "Cleaning", and "Air Deflation Instructions".
2. Before storing, ensure all hot tub components and accessories are completely clean and dry. Allow the hot tub to dry for at least 1 hour by turning it upside down – never in direct sunlight – before folding.
3. Fold the hot tub loosely. Avoid sharp folds that could cause damage.
4. Prepare a new filter cartridge for future use.
5. Store the hot tub and accessories in a dry, temperate environment (5°C - 30°C).
6. We recommend using the original packaging for storage.
7. After long-term storage, fill the hot tub with water and the chemical treatment you use, and run the filtration function for at least 1 hour before using the hot tub.

[Diagram showing storage preparation]

DISPOSAL AND ENVIRONMENTAL PROTECTION

[Symbol for WEEE directive - crossed-out wheeled bin]

This product must not be disposed of with regular household waste. Recycle responsibly to prevent damage to the environment and human health. Inquire about disposal methods at local collection points or your authorized dealer.

TROUBLESHOOTING

ERROR MESSAGE TABLE

PROBLEM

Where can I find the serial number?

On the back of the controller. On the bottom of the control unit.

[Diagram showing serial number location]

How do I find the contact for the nearest service center?

Scan the QR code below or visit www.the-mspa.com/after-sales.

1. Enter your hot tub's serial number.
2. The contact details of the relevant service center will be displayed.

[QR code linking to MSpa after-sales service]

FOR ALL PRODUCT INQUIRIES AND WARRANTY SERVICE REQUESTS, CONTACT AN AUTHORIZED DEALER OR SERVICE CENTER.

MSPA WARRANTY CONDITIONS

MSpa® products are designed and manufactured for ease of use. The inspection team carefully checks the quality of each product before it leaves the factory.

MSpa warrants this product against defects in material and workmanship for a period of 12 months.

The warranty period begins on the date of purchase, and a valid proof of purchase is required for warranty claims. During the warranty period, the importer reserves the right to repair or replace the product or its parts. The warranty period for repaired or replaced parts is only provided for the unexpired portion of the original product warranty period.

Transportation

Consumers are responsible for the transportation or return of damaged parts to an authorized service center.

Warranty Terms

• The warranty does not cover defects caused by neglect, use contrary to the instructions in the manual, or reasons beyond the control of the manufacturer and supplier, including normal wear and tear, improper or insufficient maintenance, incorrect connection to the power supply, damage from chemicals, low water level, over-inflation or increased pressure due to high temperatures, unauthorized interventions or repairs, commercial use, fire, lightning, floods, and other natural disasters.
• This warranty is valid only in the country where the product was purchased.
• All warranty service must be authorized by Marimex through authorized dealers or distributors, who will ensure the return of defective parts.

Making a Warranty Claim

Always keep your purchase receipt. All warranty claims must be made with an authorized dealer or service center. All claims must be sent with the product to the service center's address, properly packaged and protected against transport damage, no later than 3 days after the defect is identified, and must include the customer's name and contact details, product model and serial number, date of purchase, description of the defect, and proof of sale.

[Diagram showing serial number location on the tub]

[QR code linking to MSpa after-sales service]

MARIMEX SK, spol. s r.o., Rožňavská 17, 83104 Bratislava
Tel.: +421 233004 194, E-mail: info@marimex.sk